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Marlene E
Customer Reviews for Genesis Automotive & Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Check the complete truck inside out and maintain engine better
BRUCE RIn my honest opinion this facility was filthy. They have a huge dog chain up with without any signs stating that a dog is on the premises. The guy was very rude first off. My husband and I walked through the fence and informed one guy we were there to pick-up the uhaul car tower. The owner I'm guessing walks out I don't have no one scheduled to pick-up any I'm getting ready to leave. I said we have a reservation from uhaul at this location his response you must have just made it. I said no it was reserved this morning. He said I don't have nothing. I said to him again that Uhaul made a reservation at this location I can contact them and inform them that you don't have anything from them. If I wouldn't have been so late in the evening I would have left but we had already made arrangements to leave early Saturday morning. I have no intention of using this place again
Valerie PGood evening. You-all don't care.
Anthony KMalísimo servicio casi mi camioneta sñcasi se cae las Sogas de amarre estaban rotas pésimo servicio
Steven QI am being charge every day I stead of charged at the end of the rental, which I prefer
Delilahcintron CLocation was not open during office hours, I had to call them to come open up. Trucks air-condition was not working and I had a 9hr drive to make in the truck and a deadline to meet so I couldn't afford to return the truck and find another one.
ZACHARY YThere wasn't a drop box for the keys or directions on what to do. I had to call uhaul and ask
Wilfredo RDrop off location 0,4 miles from my home but I had to go to a location that I had trouble locating, that was not aware I was coming and really had no place to park the trailer.
Kathy CClean the place up have to enter building through a bathroom
Kevin CEveriting good
Felioe CMe cobraron más y no me devuelven el dinero me siento estafado
Ivan JHe couldn't have been any nicer really good guy
Ryan LN/A Everything good
Ramiro TS.O.
Ramiro TNothing everything was good
Pedro SPositive experience Vehicle was clean and it was an easy process.
john wI was charged for gas when I received the truck with only 3/4 of a tank. I would like my money back for that charge. Also, this location didn't have the equipment that I need for my move and it made things very hard to get my move done. Not very happy at all with this experience.
Wayne Tvery good
alexis f