Le client n'a pas laissé de commentaire.
Bob W
Customer Reviews for Oceana Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Andrew (I believe was his name) helped me pick up truck and keys remotely. Very courteous, prompt and knowledgeable.
Jennifer SHelpful and understanding to my situation
RYANTAYLOR SI was dropping off the car trailer and website said open till 5 pm and 24 hour drop off. My issue was that there was nobody at the carwash and when I spoke with the manger, he stated he would be in the office on Monday Morning at 10:00 am to take in the return. I was at the carwash (drop off site) at 10:00 am and called the business. The manger stated he would not be in for a couple of hours. I told him he stated he would be there at 10:00 am and I was on the lot. He said I could just drop off the car trailer and he would check it out when he arrived and send me an email. I told him that I was not comfortable in dropping off the trailer in an unsecured lot behind the carwash. He stated he has lot s of cameras and I told him that was good for the business but not for me. He agreed to meet me at 12:00 pm and the trailer was turned over to him. I told him, that if I had dropped off the trailer even with the cameras, there was nobody on scene to protect my interest or the company's interest if something was to happen to the trailer. I would not return a product there again, only somewhere where there is staff on scene to accept the return. I wasted gas and time going somewhere to turn in a trailer within 24 hours of a rental of a 5-day rental. That might have cost the company a rental for having the product available and on hand to rent out.
Samuel tExcellent service, highly recommended
Darious H