Le client n'a pas laissé de commentaire.
Scott Laflure
Customer Reviews for Morgan Trading Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The trailer was great made it very easy to load the car and haul. I will use you again when needed
FRANK SHALERThey did not help me hook up or unhook the trailer. Help me verify that the lights worked. I had to do it. The trailer had debri in it from the last user. The door was damaged and would barely latch.
James HeintzInformation provided at location was different from what we saw online when making the reservation, and from what we were told at drop-off in Pittsburgh.
Brenda PettengillThe truck that I rented was from Arizona and had summer tires which are completely inadequate for Michigan winter driving I ended up being stuck in the snow for over an hour of my rental time, I highly recommend that any truck sent to Michigan be immediately fitted with snow tires.
PAUL WHEELERGreat Customer Service!
MTC MORGAN TRADING COMPADesk worker was friendly and very helpful.
Dr Jay Gregory OttenHow quickly they responded about not having a truck available that I had reserved. They went to Waters, sent their employee to get it and then I was only I was charged for a 15' truck when I actually got a 20' truck when was not available. They sent their employee from Gaylord to Wayets to get the truck. The larger truck us to get everything in one (1) trip. They were extremely sorry for the error a d responded as quickly to getting it corrected because J had reserved the 15' truck two days prior. I would surely recommend them and most likely will use the myself in the future. Pat Johnson
PATRICIA JOHNSONVery nice and helpful
kendra hatleyI will never rent from Uhaul again. Prices are ridiculous high compared to other truck rental. I was in a situation where I had no choice and Uhaul as a corporate company takes advantage of that. Brutal business tactic make for bad companies
tim crollVery nice to do business with. I would recommend them to anyone.
BARBARA HARDENDon't lie to the customer, call and yell at them, or charge them extra for gas that was never in the vehicle.
Justin HouckInterior was dirty as was inside the box. No windshield fluid reservoir was empty. I put some in
timothy vanAckerBe clear about deposits and when and how they will be received.
Karolei DobbynProfessional helpful staff that explained the error to me in my contract and informed who to contact to get it resolved.
Carman Cunningham IIILocation was difficult to find as the only sign out front was a roughly 24"x 30" metal sign staked in at near ground level and amongst other much larger/flashier signs advertising the other products or services the location must offer. I drove by the building 5 or six times before finding it , causing me to be late for a different appointment
Gregory OwenNothing it was well maintained
Eugene CrosbyI Would Not Recommend Going to this Location Unless you Have 3 Hours to Pick up a Key in Order to get into your Truck.
jack st ongeOrganize the drop off area better. Not enough room to safely drop of unit.
philip huygheCan’t think of anything
Robert BakerThe personnel at this location were very helpful and went above and beyond.
Shelly KelloggEveryone at Morgan Trading Company was so friendly and helpful, I really don't think anything more could be done to make my experience any better.
Katherine KellySomething happened to remove the extra days I paid for causing me to receive notices that I did not return the trailer on time. However, when I called, it was resolved promptly.
kevin wahrGreat people. They were friendly and very helpful. Easy drop off.
Ann Marie GarritanoStaff very friendly and helpful! A pleasant experience!
Richard SandsHaving a 16' truck available would have been nice
CRAIG KEITHHad no problem with the equipment or the location.
Ivah BaggettJust keep up the good work
Leonard AdamsTrailer mix up when went to pick up trailer!! Lady behind counter had no clue of was going on!!! Made me late to the sell and missed appointment time to pick-up appliance and miss sell. Not a happy person.
BRET A ROEHRIGThe young lady who did my contract and checked me out was extremely sweet and polite and got me out the door quickly.
Donald GibsonI didn’t receive the dolly cart that I rented and was charged for.
Dee MisiakMake sure that all is in working order like back tires,wipers, and tht all mirrors are not broken
Teresa TuckGreat customer service! No improvements needed!
Michelle KleinThe woman who was working the night of our rental, was extremely helpful. We arrived, and we were supposed to get the rental online by ourselves, and the online portion is hard to navigate. When the woman who was working. was closing up she stopped what she was doing to assist us in checking out our rental. That was extremely helpful and wonderful.
Kristy Browning-KarlskinMy only complaint is not about Morgan Trading Company. I have yet to receive my balance back from Uhaul. I didn't use all the miles estimated and am owed 11$ and some change back. I assumed it would've been put back on the card on file. Have yet to receive it. So my only complaint is directed towards uhaul.
Melissa allenYes make sure it comes back in time
Jamie CusimanoWas very satisfied....
Rebecca WoodardDo not even offer to hook up the trailer to your truck. First U Haul place not assist the customer in that way.
Nicholas RufferYou have way to many emails and steps to rent. Seems like it could be streamlined a bit.
Nicole HypioThey were excellent
Loveesh ThataiS.O.
Dawn HoweyThe did not have my equipment and could not find a trailer the size I reserved within 25 miles. Ended up having to get the smaller trailer which caused scratches on my new couch recliner controls.
Julian BalcortaEquipment pickup was quick and efficient.
John KendzickyThe location was not well prepared for my pickup. I opted for self pickup but still had to go in and ask for my key. Initially they gave me the wrong key and then I had to wait 15 minutes for them to find the right key. Also I didn't request equipment but there was a dolly and pads in the truck, clearly they're not checking the trucks over between reservations. Furthermore, the location's parking lot is a mess - people were parking behind and blocking many of the UHaul trailers and trucks - myself and another customer had to personally talk to car owners/store customers to ask them to move so we could drive away. This was my first time using this UHaul location, I usually use a different one. I will not be utilizing Morgan Trading Company again
Eliza LanwayThe online checkin could be great, but it needs some work.
George AshIt was ok.
John Wyernot sure
STEPHEN AMESGreat people. Very friendly.
Carole Bryervery good no problems at all.
CHARLES BOTTRELLWas told to park on the asphalt parking, but after unhooking the trailer it just rolled into the grass. Would suggest wheel chucks to stop the trailers from rolling onto the grass.
Thomas Heidt