Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This facility was very nice and accommodating. The facility manager went above and beyond to make sure we were well taken care of.
TONEY CHALMERS
Évaluation :
5
I did not move in. The facility was closed.
David Ratchford
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Réservation
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karl Overall
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Expérience générale
Évaluation :
5
Great people
dwayne bradley
Évaluation :
5
Loved the Wi-Fi gate. I'd come back if I was in need
Joshua Dillard
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Collins
Évaluation :
3
Le client n'a pas laissé de commentaire.
David Dasher
Évaluation :
5
Michael was amazing and helped me out in the easiest smoothest way possible! Such an easy pickup and everything was in pristine condition! Definitely recommend to anyone!
Tucker Dampier
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa Pasho-Coughlin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arronda Hamlet
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
GREGORY WEBB
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Expérience générale
Évaluation :
5
Truck had a loud noise when turning like a grinding noise. Before the trucks go out someone should drive it to make sure it's all good.
Edward Nemergut
Évaluation :
5
It was very easy in and out. Management was easy to deal with. We were there with our earthly belongings one and a half years. Never had any issues.
James Klynman
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeffrey middleton
Évaluation :
3
Le client n'a pas laissé de commentaire.
Joseph Dortenzio
Évaluation :
5
I was pleased with the facility and the staff.
Shirley Mathis
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTOPHER HAMPTON
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Joiner
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Expérience générale
Évaluation :
1
Rude. Called me twice at 4:30/4:35 Rushing my return which wasn't due until five I got there at 4:45. He was threatening to charge me another full day because he had to leave early that day.
SHONNIE CICERO
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Roper
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Expérience générale
Évaluation :
5
Amazing service
WILLIAM BAILEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
david zierk
Évaluation :
5
Great customer service would rent from here again if need too. Thanks
PAMEILA MARTIN
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Expérience générale
Évaluation :
5
Mold. Everything I had stored was covered in mold. They cited non liability as per contract and I'm at fault due to declining their insurance. One month AFTER reporting the mold in their facility, NOTHING had been done to remedy the mold situation at hickory road storage. They will also charge you a month ahead and increase prices whenever they feel like it. The lady working the office is nice with a kind warming smile and for that reason alone I'll leave a three out of ten.
Tyler Fullmer
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Expérience générale
Évaluation :
5
Excellent service
KAREN PICHETTE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy Robinson
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Expérience générale
Évaluation :
5
It was a pleasure dealing with this facility.
TERRY GRIFFIS
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Minick
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Expérience générale
Évaluation :
5
Very satisfied
Daniel curtis
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Expérience générale
Évaluation :
5
Never had a problem, friendly and wonderful staff. Can't recommend any place for your storage needs. Thank you all.
EDDIE GUEST
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSIE MORGAN
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Vanasco
Évaluation :
5
Le client n'a pas laissé de commentaire.
RENITA CARSON
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Expérience générale
Évaluation :
5
Excellent !! Very clean Kathy and Joe were very professional and polite. I will use this storage facility again if needed and will tell others. Very nice, thank you.
Barbara McGara
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DOUGLAS Schober
Évaluation :
5
Fulfilled all of our needs. Very friendly and helpful staff!
PAUL VEREB
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Mausshardt
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Expérience générale
Évaluation :
2
The after hour delivery/return efficiency and effectiveness needs to be improved.
Michael Previti
Évaluation :
5
I had actually left my storage unit unlock accidentally and these folks put a lock on it and call me. Very satisfied with my experience with Hickory Road storage
DOYLE WHEELING
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Expérience générale
Évaluation :
5
Excellent
GLENDA Fox
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Barton
Évaluation :
5
Thanks Cathy, everything was great as always
Gary Nelson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Bedoe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Nelson
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Cox
Évaluation :
5
Cathy went on and above to take care of my rental.
Joe Gardner
Évaluation :
5
pleasant, easy drop-off off.
David Cundiff
Évaluation :
3
Le client n'a pas laissé de commentaire.
David Deffenbaugh
Évaluation :
5
The desk clerk was SUPER nice and made the process easy for us! Would rent from them again
Andrew Hostetter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tim Hart
Évaluation :
5
We really enjoyed having our things secured at this facility. The staff were always friendly and amazing to work with. Thank you again so much!
OLIVIA FORTUNE
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Expérience générale
Évaluation :
4
I was paid up til December 17th and closed out on December 1st. I want my money back for that 17 day gap.
MAXWELL SANDLIN
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Expérience générale
Évaluation :
4
The staff here was always friendly and extremely helpful. If the need arises, I would definitely rent storage space from them again. They would be my first choice.
HENRY SHACKLETT
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Expérience générale
Évaluation :
5
Very friendly and helpful. I will do business there again.
Jeff Ethier
Évaluation :
5
Staff is very courteous and extremely helpful
RANDY MARTIN
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Expérience générale
Évaluation :
2
If you are asked to sign and initial anything BE SURE TO LOOK ON THE BACK!! After I purchased the insurance and drove to my destination I see where someone wrote on the back that this truck had damage to it and that I was taking a risk of my belongings being water damaged and accepted all responsibility. REALLY UHAUL!! If I had known that I wouldn't have purchased your insurance for one and I would have looked else where for a truck. Why was I not informed of what was hand written on the back ?
Tami Williams
Évaluation :
5
Cathy was very helpful and even opened early. I thought I had reserved a covered trailer at another location but was wrong and this location saved my weekend. Merci!
Roy Cheatham
Évaluation :
4
Thanks for the great service and great info on rental equipment.??
randall johnson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Weikel
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Seeley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Seeley
Évaluation :
4
Le client n'a pas laissé de commentaire.
Teresa Schluter
Évaluation :
5
The lady at the desk was very nice.
Charles Hunt
Évaluation :
5
Dealer went out of his way to locate a trailer for me late Saturday afternoon.
mike dondanville
Évaluation :
5
Kathy was exceptionally friendly and helpful.
Jerry Dillon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger Gantt
Évaluation :
5
Le client n'a pas laissé de commentaire.
valerie parker
Évaluation :
5
The pick up was handled professionally, without hassle or delay. The truck was clean and ready for the road.
James Pfeifer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ricky Ellis
Évaluation :
5
Friendly and knowledgeable
CHASE GARLAND
Évaluation :
5
It would be nice to have a Sunday drop off location. Not always easy to drop off on weekkday.
Rhonda Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Johnson
Évaluation :
1
Le client n'a pas laissé de commentaire.
PAUL BOIKIN
Évaluation :
5
Nothing great experience
???
TONYA SMITH
Évaluation :
5
Le client n'a pas laissé de commentaire.
EVELYN VILLALOBOS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Claudio Artigas
Évaluation :
5
Cathy is super nice and made the experience a good one.
Tami Williams
Évaluation :
5
All service`s were excellent
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
NORMAN BERGSTROM
Évaluation :
5
Le client n'a pas laissé de commentaire.
NORMAN BERGSTROM
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Wilson
Évaluation :
5
Excellent service!
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tony Watkins
Évaluation :
5
The facility was very clean and easily accessible. Cathy at the front desk was very wonderful to work with. She was very friendly and made sure I had all the information that I would need.
Privacy Request
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Premières impressions
Évaluation :
4
Trailer was very old and needed repairs. The straps and ratchet mechanisms were worn out.
JOHN OSLACK
Évaluation :
4
No problems at all. Cathy was easy to work with, and everything went smoothly.
David Doster
Évaluation :
5
The woman went above and beyond what was required of her to help us out. She stayed even though they were closed. The guy at the uhaul store that was close by wouldn't help us out at all.
JACKSON MATT
Évaluation :
4
Le client n'a pas laissé de commentaire.
bonnie bond
Évaluation :
5
Absolutely incredible experience, the man I spoke to on the phone was wonderful, personable, and extremely helpful. The lady I worked with when I arrived to pick up my equipment was fantastic- I cannot stress enough how wonderful she was. I had never rented a u-haul before and she went above and beyond my highest expectations. I absolutely recommend Hickory Road Storage for anything and everything. They have top notch facilities, make the entire process a breeze, and have the highest quality staff. A perfect experience.
Monica Greer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Handschuh
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Cain
Évaluation :
4
There was no one at the facility when we arrived - but someone did show up shortly. They were very friendly and everything worked out great! Would recommend.
Privacy Request
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Premières impressions
Évaluation :
5
Awesome customer service and very pleasant!
Nadine Sequeira
Évaluation :
5
Very clean and secure. Dan made sure I understood the terms and have me opportunity to ask questions
Privacy Request
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Premières impressions
Évaluation :
3
no light in unit
Privacy Request
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Premières impressions
Évaluation :
2
The rear of the truck was not clean. We found multiple razor blades in the truck that almost resulted in injury. There was a faulty tire wall that blew 10 miles into our trip and it took over 2 hours for someone to arrive. We were told 30 minutes when we initially called...we called back after an hour and were told 15 minutes and it took another hour after that for anyone to show up and help us. They dispatched someone from over 100 miles away...there had to have been a closer option. The truck should not have been rented in the condition that it was in.
COLLEEN MCKEE
Évaluation :
4
Le client n'a pas laissé de commentaire.
JON STERNER
Évaluation :
5
Joe was such a help hooking up the trailer to my car. Very nice man!
NANCY PALMER
Évaluation :
4
Very professional
terry wallace
Évaluation :
5
The check out processing always seems slow with uhaul even though I am a repeat customer and all of my information is already in the computer. Seems to always take about 15min. thats too long.
John Oslack
Évaluation :
5
Great manager on duty Saturday. He really helped me in a pinch. MERCI!
Rhonda McCormack
Évaluation :
3
Le client n'a pas laissé de commentaire.
charlotte adkins
Évaluation :
1
I was at the gate at 10:20 AM and the store and gate was closed. I called the phone number of store and nobody answered. One hour later my message on the phone was answered but was too late.
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Hayward
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS WIMSATT
Évaluation :
4
Le client n'a pas laissé de commentaire.
william staley
Évaluation :
4
You need to clean the blankets before packaging them for the next customer.
SANDY KIMBROUGH
Évaluation :
5
Personnel called in the early afternoon to confirm that I would be there for my storage locker later in the day. I was running a little late so the follow-up was greatly appreciated. Locker was clean and check-in went very smooth.
DAVID WILLENBEROCK
Évaluation :
4
friendly service, good location
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa rumich
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT FETTERS
Évaluation :
3
Le client n'a pas laissé de commentaire.
DANNY POWELL
Évaluation :
5
No complaints
LAWRENCE FONTANA
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOHNNY PRATER
Évaluation :
5
THIS WAS DROPPED IN GRIFFIN, GA. BUT EVERYTHING WAS GREAT !!!!
JEFFREY LITTLE
Évaluation :
4
Le client n'a pas laissé de commentaire.
MICHAEL SNIEGON
Évaluation :
5
Excellent service and was able to answer all my questions.
David Matthews
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANDREA RAY
Évaluation :
3
Le client n'a pas laissé de commentaire.
JUDY FLEMING
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERRY SPRAGUE
Évaluation :
3
I had passed this location for years, I had no idea it was there.
JOHN OHARA
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Bazemore
Évaluation :
1
Hope they enjoy my sweatshirt! Keep your belongings close! Paid them cash and they still charged my credit card. $560.00. Took two weeks to get it back. CHECK your invoices closely before you leave. Don't leave anything behind the counter!!!!
RANDY WEST
Évaluation :
3
Paid cash. They also charged my credit card. Over $500.00. Been two weeks and they still have my money.
Randy West
Évaluation :
5
Obtain a backup/safeguard in case of Internet outages. Great experience regardless.
JUSTIN WEST
Évaluation :
5
Very unhappy with your Hickory Flat location--good that I needed a truck ASAP, and the location supplied. I will not be renting with U-Haul again.
ALICE JOHNSON
Évaluation :
5
Excellent experience as usual !!
MARK MAGWOOD
Non les évaluations ont été soumises pour cet établissement.