Le client n'a pas laissé de commentaire.
Darrell N
Customer Reviews for Huffmans Farm & Home
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Everyone was very nice and helpful.
dennis dPoor customer service and prices are to high and also UHaul make their own prices and also customers service in store are very disrespectful and it's sad when people are spending their hard earn money when I have to spend almost $600 dollars then spend almost $200 dollars in gas and y'all still find away to keep some of the deposit money UHaul is nothing but a rip off especially when you not getting help from the workers to load or unload the truck so all around bad experience with UHaul
tamika sAll went well
Darrell NNo improvement needed, infact Emma the employee that helped us was very helpful and friendly she was amazing
RODNEY DI had to drive a half hour both ways to pick up this truck, rather than it being available in my town where it was supposed to be. I lost valuable moving time due to this, and it cost me gas! I don't understand the "reservation" system not being a confirmation that a truck will be available at the place it is supposed to be. Other than that, I was happy to have the truck.
Amy WNothing, everything was fine.
Bruce HLess paper work!!!! Wow you really need to know what size motor in my truck and whether my truck is regular cab or crew cab really?
ALLEN DThe lady from the Davenport Iowa area code. On friday called after I'd made a reservation in your app and on the phone to Huffman Farm and Home. The Farm and Home people are amazing. But the lady from the Davenport area. Needs to learn better people skills as well as how your Uhaul business works. Because if you rent a Uhaul for two days. And she tells me that I have to return it each day after 8 hours of use. Then if this is true. I will never rent a Uhaul ever again. Or what is the reason renting it for two days.
Clay CU-Haul company didn't have a unit available but the local store hear in town had one for me to use when I heeded it. Shop local!!!
Darrell NSuper easy. I'm so glad they have this in Ft. Madison.
Melissa FToo many hidden fees. Should better disclose.
Joseph RNew wiper blades
Bruce WExtremely experienced and polite and had us on the road immediately thank you sincerely
mark tI feel like having it for less than 8 hours shouldn't cost you the same as 24 hours. Next time I will rent elsewhere. I had it returned by 330pm and didn't get it until 830am. 7 hours and they still charged me $16 for over mileage. 臘♀️臘♀️臘♀️
CHELSI EVery accommodating!
Kirk WVery helpful.
Debbie TProcess went smoothly
darrell nWhile renting the uhaul we had trouble with the truck so uhaul made us park until roadside came which was hours later in the middle of the night. Had to rent it another day, that day we had a snow storm so had to rent yet another day. Then the uhaul wouldn't start and they charged another day even though roadside had to tow the truck away. Very poor customer service during our move and everyone pointed fingers at the other about who's responsible for comping us for the extra couple of days we had to pay. Will never use uhaul again, ever!
Devin SOnly one size trailer to choose from.
Bruce WWas able to rent a trailer at the last minute. Got to use it for what we need to do and returned the trailer that evening.
Devon WNever seen to have issues with this location for uhaul
RANDY CThe location I rented from was fantastic they went out of their way to make things right. UHAUL on the other hand was terrible. Booked online in one town reservation for moved to another. Got to that town they didn't have the equipment I reserved. Sent back to my original location I wanted and only had a 15 ft truck. I figured would just make extra trips. Didn't even get parked and the check engine light came on. Talked with a district supervisor. He assured me it was nothing to worry about. That being said Huffman's did a FANTASTIC JOB handling our issues. Definitely am glad this will be the last move for us as I would most definitely look at other options besides UHAUL. You should not be able to book something if it won't be available terrible business practice. Once again THANK YOU to Huffman's for making things get back on track
Keith HThe individuals that I dealt with were polite and very professional. Nothing but good to share about this rental experience.
DANNIE FTruck has a check engine light on.
Gerry RI mentioned the "Check Engine" Light to the employee and he noted it to be looked at by their service provider.
CHRISTOPHER Btrailer dirty inside1 tire was worn bald in places
Joseph HVery helpful staff, great experience.
Tyler SHave pickup be at location requested and droo off at
LAURENE GTom did a great job checking the trailer in.
Derek YHave a faster system and if the u-haul was arranged via online, then do not ask all the same questions that were answered online.
Ben RThe lady at the store was very helpful and very nice!
Amy HDidn't have trailer that was suppose to be there. Had to go to Burlington Iowa to pick up trailer. Two duvets by locations.
John BI was dropping my trailer off in Decatur Alabama and they told me I would get charged $120 for a wrong destination fee. I had to go another 20 minutes away and take it to Madison. I don't know where the lady that i rented it from came up with madison, but it was very frustrated and put us an hour behind schedule for a 10 hour drive home.
Linda MThat Tom Hazelwood guy is the best
Thomas H