Le client n'a pas laissé de commentaire.
Ali K
Customer Reviews for Super Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not a good location to pick up units, van was not clean
Westlock FTruck was great- location was AWFUL during pick up and drop off. Employees had no idea what they were doing, gave me the wrong keys at first after finally processing the reservation I had already made. Kept servicing other check outs while we waited for them to finish the reservation pick up. Incredibly sketchy location and store. Will not be going back there ever.
Adelaide PKeep the good work Good customer service Polite Agent very helpful
Abdirahim IVery quick and friendly. Helped out while the uhaul corparate location on 50th st gave bad info for the rental i needed.
Dave LI did the mobile check in and then went in to get my keys, showing the screen my phone as instructed. The guy at the desk didn't seem to know what to do. He then asked me to scan my photo and DL. I had already done that, but did it again. Then he spoke to someone on the phone for 25 minutes in another language without telling me what was going on. My phone said the rental had already started. I tried to tell him this but he had bluetooth headphones on for the phone and didn't communicate with me. Finally I started walking out the door and he handed me the keys with no explanation. When I returned, he took the keys but didn't do a walk through of the vehicle or anything until after he left. I was worried until I got the receipt. Really bad customer service. Would never repeat.
Meran CWhen returning the vehicle to the location, the employee working there was 15 minutes late to open the store, which caused me to miss my doctor's appointment. The employee didn't explain his tardiness and offered no apology for messing up my schedule.
Keith C