Le client n'a pas laissé de commentaire.
Hong B
Customer Reviews for Creekwood Pizza & Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Best location yet! I’ll be back
Kylee GHappy for it
Cynthia PGreat customer service at Creekwood! Very helpful when I called before booking and at pick up and drop off.
Samantha GCustomer service was not helpful. Shady billings even after paying online and they requested we pay again. They still keep taking money even after we are done with out businesses. Charging me for gas after I got the truck on an empty tank telling us that we had to bring back the truck with a 3/4 gas tank which is not true according to.the contract. Please we want them to.return all the money they took from the credit card that was not meant to be taken. I am very pissed with this location to say the least.
Felicia NQuick service and had the availability I needed. The only thing I would recommend is that they clean the inside of the windshield on the van I rented because it is very dirty. Merci!
Nicole ASeemed sketchy. Not sure if the charges added up properly
kate fCheck the vehicle, was hard to see with one headlight. Thanks
shanewilliam jHighly recommended ! Worth the price and time, easy location access, convenient for everyone who lives close to the area. Exellent and friendly customer service.
Michael CSo far so good
Carlo MMore selection. These guys are good. Two different shifts had really knowledgeable and friendly staff.
ROBERT TOn line pickup was not available at pick up time. Staff was helpful with pick up despite also not being able to log in. U-Haul can improve for next customer by updating and trouble shooting on line experience.
Nadine SI love how convenient it is to have a pick up place right in a neighbourhood and so close and accessible. The concept of these neighbourhood pick up sites is great!
andrea NGreat place to rent Uhaul. Easy and nice people in charge.
Samuel TTHIS IS THE WORST PLACE EVER, A POORLY MANAGED BUSINESS WITH UNTRAINED, UNPROFESSIONAL DEALER! I rented a van from this store, and two very helpful and pleasant workers told me it would be 59cent/km. They both said that at different times during and prior to the rent. I used the truck for 152 km, filled up the gas as expected, and in fulfilment of my part of the contract. When I returned the truck, I noticed I was charged more than what would equal [(59c x 152km) + gst]. I inquired from the new agent attending to me if there were additional charges to the bill. She asked if I did insurance, I said no. "Because I am wondering too why you are charged this much" she said as she studied the details further even with the help of a calculator. She then quickly put a call to someone, spoke with the person, and later handled over the phone to me. I has thought she actually called one of the guys that gave me the van, until I asked the person on the other side and he said he is the boss. In all honesty, I was more than happy to be able to complete the task I used the van for, and central to my concerns in knowing what additional charges I possibly incurred was to guide my future use of the service from the same store. And not necessarily to argue, haggle and/or fight over a differential that is inconsequential to ruin a renter-store relationship! So, the Boss told me about 3 different contracts, and asked me to follow him as he walked me through the content of the bill. I told him I could not see the details of the tiny-written, and faintly-printed receipt issued to me without my glasses. But I listened attentively as he continued with the explanation. But when he finished, and it was my turn to respond, he started not to let me speak and I told him I listened to you, why won't you listened to me? He responded, "I don't have time for this, I explained to you, why the need for further STUPID question?" I became enraged, and we exchanged profanities and unprintable words on the phone. I felt cheated, used and exploited!
Olufunmilayo AThe gentleman at the counter was excellent. He was respectful, friendly and explained everything clearly. I recommend this place.
JEAN MGreat and courteous service. Vehicle was available on time for pickup.
Hervin PCab & back of the truck was a bit dirty. We swept it out before returning & used a tarp to line the back of the truck. Lady at creatwoid pizza was so nice and patient
Shantha GNothing. Great experience.
Gary DThe rating of 1 star is because I was charge way more that I was supposed to. I want to make a claim
Rafael C