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DENNIS SCOTT
Customer Reviews for Johnsons Home & Garden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Employee seemed irritated and asked for the uhual keys and snatched them from my hand right after I handed him the uhual documents. Store location had an overpowering odor from their side business they run at the same store front.
Kyle TrujilloAlways great service at this dealer !!
Jeff BranhamMr. Johnson is great to work with.
Robert SmithMike Johnson, the owner is top of the line.
Robert SmithAlways helpful!
Mike JOHNSONIt took me 45 minutes to get the truck. There was no one available to get the gate open. Called uhaul three times to get connected to get the code. Truck was parked awkwardly and was hard to get out. The truck was dirty (isent pictures)
Anwar Raja HasnainAlways great service at Johnson’s!
Jeff BranhamSmooth transaction. Rented the 9' van.. it was perfect. drove excellent! Had backup camera! I do wish more locations had access to the vans.. I had to drive over an hour to rent this. and then return it back there.
Abbey HamblinEasy Rental
Dennis MeadeIt was a good experience
Phillip LayneNot the most friendly customer service rep but got the job done. Won't win any hospitality points but if you need a uhaul this place will do.
KEVIN LOWRIEThe guy was nice and professional . Very helpful
eric flemingReally nic & helpful
suzanne stumboIt was all great
Chrystal KingNothing great experience
matthew larsonHook up to my vehicle was quick and professional. Highly recommend using this dealer for your rental needs.
tom andesronNot a thing, very nice dealer
Marie PyleGreat service
billy sloneExperience was a complete nightmare. Talked to at least 6 different customer service representatives got hung up on every time
Kathy TackettWas so pleased with how smoothly the process of scheduling and picking up the Uhaul truck was.
david JohnsonThe gentleman at Johnson's was quite rude. We will never rent there again.
Keith DamronGreat service as always.
Jeff BranhamRude condesending shovenistic. Never again. Terrible start to a hard day!!!
David PruittCheck all tires before putting a family on the road. That screw in the tire could of been bad. But, the situation was handled. Called to extend my time with the truck, was denied. Was told I couldn't keep the truck longer, I had to return it.
Sam PartonGreat service. Highly recommened.
Jeff BranhamAlways great service and trucks!
Jeff BranhamThis particular truck had the "check engine" light on when I picked it up. I suspect the previous renter had put E-85 gas in it as it ran very rough. I added 1/2 tank of E-87 and it ran better. However, when renting a UHaul to move more than 300 miles, one really does not want to see a check engine light lit up. The inside of the windshield had water spots as if it had been sprayed with a water hose - on the inside of the cab. This suspicion was backed up when my wife went to climb into the cab and reached for the inside grip to help pull herself up and found it was full of water.
Willard KnippIt went well, both pick up and return.
Darwin KysorAlways great service and equipment! Je la recommande fortement.
Jeff BranhamVery efficient service. Friendly customer service.
James WellsAlways great service !
Jeff BranhamAlways wonderful service and equipment!! Highly recommend.
Jeff BranhamI would recommend this location again, but it would be nice if the man in charge down there was just a little bit nicer. He was actually kind of rude
Nicole ShraderService was great
JAMES LESTERThis guy does a great job he checks everything and answers all my questions makes sure you have a safe trip
GERALD CUNNINGHAMDon’t change !
RICHARD ELLISWent in at 11:45 to drop my uhaul and trailer went in. People where rude told me I had to do self check in bc they already shut the ubaul computer down. So I went outside they locked the door behind me they don't close till noon.
Elizabeth RatliffDropped off after hours. So there wasn't any interaction with anyone regarding the rental. Cannot judge the look of the location for the same reason. I can say that there was not any directions posted on the door directing where to park, drop keys, or how to conduct what needed to happen after hours. Thankfully we noticed the small key drop box on a truck in the parking lot 50' away from the door. Dropped keys in there & attempted to checkout online. Ended up having to call, which the waits are atrocious. Once a human answered, it was a speedy process.
TAMARA FRANCES FOSTERThe owner of the business is amazing and nice. Very helpful.
Robert GooslinGreat service every time. Highly recommended!
Jeff BranhamExcellent service as always! Above and beyond as this was a last-minute after-hours rental. Thanks again Mike Johnson.
DONALD BOWLINGMike was great,
MATT PINIONThe truck was relatively new and perfect for what we needed. I wish I could rent that exact same truck for our next move in the coming months.
DANA PRUITTU-Haul website location services are AWFUL!!!!!
MICHAEL DAWKINSOnline check in and return was the worst experience ever. Website and app kept freezing. Took almost an hour to pick up. Return was just a bad. Would never ever recommend
Christy Thompson