Drop off was smooth as glass, Monty was very hospiable.
Kevin W
Customer Reviews for Keller Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Used them 3 times now..always excellent
Daniel LWe love Montie. He's been taking care of me for years!!
Julio ISuper nice personnel!
jack sAucun
Jeremy KThis location was great. The first location (which you all switched me to) was horrible. I couldn't access the truck, they wouldn't answer their phone (mainline or emergency line), they wouldn't answer the door. A massive waste of time and i still don't understand why UHaul claimed that a truck wasn't available at Keller Storage when i made the reservation and why the changes me to All Secure Storage. I ended up going to Keller Storage, who had a truck, and was great.
Daniel LPerfect! Couldn't have gone better! Friendly staff were so helpful!
Patrick DGreat Service
Timothy CPayment wasn't as invoiced. Disappointing.
Andrew KThe manager at the facility was exceptional! I have only good words about him.
Job M | Expérience généraleAwesome customer service and the truck was in great condition.
Chris JExcellence all the way around! Friendly staff, clean location and well maintained rental trucks!
Arthur DNothing! Everything was perfect as always!
Hannah HMy unit was broken into and all items taken. Business refuses to take responsibility for break-in and has told us to "sue them" if we wish to recover our items. I have terminated the contract and moved to a better business.
DENNIS S | Expérience généraleThe truck was clean but the brakes were very squeaky and the steering seemed really loose.
Eric GNo complaints at all! Everything went perfectly!
Brandye WBien
Vu DI rented an appliance dolly and was charged for it but when I arrived at the location to pick up my furniture, I opened the back of truck and I dolly was provided.
Margarita RExcellent experience!!
Randall SSuper convenient and customer service oriented. If I need storage in Keller again I will use them!
Grant M | Expérience généraleVery friendly and kind
Jared SVery bad experience, the truck I rented was very dangerous because the steering wheel had a mismatch where it had to zigzag to make it straight. In addition to this it came with the trailer that was wobbling from side to side. It was raining for 16 hours until I reached my final point, my whole body and right wrist aches from being tense due to the steering wheel problem. In short, a very bad experience.
Ivan LAmazing service
Alvaro NThe customer service was exceptional. It was complimented by a well measured enthusiasm to go above and beyond to fulfill the orders requirements.
Tendayi DThe person checking us out was very friendly. Very nice and professional guy. The only thing that could be improved is the maintenance of the vehicle. There was no windshield fluid in my uhaul. Thankfully, the window wasn't dirty and it wasn't raining.
Angela EExcellent service à la clientèle
Lloyd GNot much. The contract person was extremely friendly and kind. Plus the trailer was new and it had the nice French doors that open instead of the dumb roll up door that just gets in the way.
Luke SMonte continues to be wonderful to work with!!
Carol VVery friendly gentleman running the business, easy to talk to and very knowledgeable.
Glennon PGreat local business!!
Dale DBest place to rent! Great service and very nice people! Truly a small-town friendly experience! Fortement recommandé!
Felix MCouldn't ask for better experience.
Jon CAlways a great experience!! Thank you!!
Dale DFast and efficient and friendly .
chris aGreat friendly service. Highly recommend
Joseph GAwesome customer service. I will be back.
Brad ABusiness was closed but the area manager was there to take the keys from me
kaitlyn tI really appreciated renting a storage unit from this family owned and operated facility. The prices were lower than the big corporate self storage places and the gentleman at the desk (son of the father son team) was really helpful and friendly. This place literally had the best service and was the friendliest business I have come across in a very long time. 100 % A++ all the way !!!
David A | Expérience généraleVery friendly location.........will use again when needed
Robert CNo improvements needed. It was a great experience.
Christine WLocation was great. Friendly and very helpful
DAVID SI was asked to refuel and got charged extra even if the turn in time was on time or earlier. Not this location again! Poor work.
GIRISH AThird time using this location and everything went very well again. Highly recommend
Malcolm PAbsolutely wonderful gentleman at this location and service to match!
Jesse NExcellent and friendly staff very helpful Highly recommend and have used them many times
BRETT BMonty is awesome!! Best service, knowledge and I felt like he cared about my safety on the road. Just the best!!
Sherri BGreat attitude. Hooked everything up for me. Great location
Scott SExcellent service à la clientèle
Erik SNo problems at all.
Nancy S | Expérience généraleRien
tillman gSuch a helpful group there. Very satisfied with service!!
GIna HMarty is the best!
Brandon VBest customer service! Would highly recommend Montie and his team!
Jeff BExcellent service
GABRIEL CPerfect. No problem...
Donald ZGentlemen was extremely friendly and helpful. Loaded the 5x8 without any problems or requiring my help!
Kristi SArrived when they were closed.
ROBERT AHonestly this was the hat experience I've ever had. The man who ran the place, monte, was beyond wonderful and kind. Made sure to give me an estimate so I wasn't shooting in the dark. I would literally recommend this location to everyone
Amanda DLove working with Monte. He is the best and always do helpful!
Cindy JI've rented from Uhaul many times. This was, by far, my best experience! Very pleasant staff, easy access, in and out quickly and the return couldn't have been easier. Fortement recommandé!
Felix MThe proprietor was very friendly and helpful. Even though I only needed the truck for 2 hours, he gave me a 24 hour return window.
MARK FGreat location, very friendly. Monty is the best!
GARY F | Expérience généraleVery good place to store things.
Carolyn G | Expérience généraleVery friendly and helpful. Took care of everything. Awesome!!
JohnK BThe gentleman running the Keller location is exemplary! He's a credit to your organization.
BARRY GVery good experience
Danny W | Expérience généraleWas a great experience from the first to the last day. The owner is exceptionally nice and very good to conduct business with. I would highly recommend for all your storage needs.
Donna H | Expérience généraleMonty was the most helpful. I really appreciated all of his help during a very difficult time I was going through. Would definitely recommend this facility because of him.
Rada G | Expérience généraleMonty and his family are amazing. So very good to me. True blessing when life was hard. Thank you Monty
LINDA M | Expérience généraleexcellent and very personable
Doris H | Expérience généraleThe staff was super helpful and this was a great storage facility for us to use during our move. Very affordable, great location, and friendly staff. I would definitely recommend to friends and family!
Aimee W | Expérience généraleExcellent service and owner is very helpful with everything!! Thank you so much!! Janet B.
JANET B | Expérience généraleMonte is very helpful and a pleasure to do business. I highly recommend Keller Self Storage both for storage rental as well as truck rental.
WILLIAM H | Expérience généraleThe manager of this facility has provided exceptional customer service. I had challenges which he helped alleviate.
Privacy R | Premières impressions