Le client n'a pas laissé de commentaire.
Johnathan B.
Customer Reviews for Lamesa Mailing & Packing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything is running well!
Ricardo D.Excellent service à la clientèle
STEVE R.A Veteran discount
Bob F.Service was excellent to helping tie on to truck and checking lights before I left great customer service would recommend to anyone who needs uhaul
Bobby P.Improve the app and you've got it in a bag. Merci les gars!
MACKENZIE H.The nicest and most polite people anyone in any industry could ask for. This is the service that customers are looking for in all assets of business. It would be nice if other businesses could use this location as a model of what customer service should be. Thank you and keep up the great work.
Ryan O.Friendly folks.
Ricky G.They were very helpful at the location.
Kimberly G.The staff were very helpful and friendly. They went to the extreme to show you how to connect your trailer and what to look for. Most importantly they double checked your trailer with you to make sure you were good for a short trip or long trip. I would definitely recommend family and friends to this location.
ERIK A.Amazing
Sherryl W.Nothing, you did a great job. You were very helpful.
MANUEL C.Really nice helpful guys!
Stephanie M.Very helpful and easy drop off.
Anders D.Nasty truck all around windows headlights ( I have to pull over on the highway to clean the lights so I can see lol not exaggeration.) Nasty cabin steering wheel awful with to spear like milk shake of cat vomit? And the cabin smells very bad smoking and human odor and God knows what,,,it was really bad, this is the first time I've seen that in u haul vehicle and I always use u haul
ARNULFO M.Straps had frayed webbing that needs to be replaced
Daniel R.I'm not sure, Alan was fantastic, he communicated well and took care of my every need. I highly recommend him!
ALEXIA F.I honestly say that there is no room for improvement. Every aspect of this transaction was professional and pleasant.
Harry H.Professional and helpful.
Harry H.Everything was more than I even expected! Friendly, Courteous, Professional! Reasonable price. I would highly recommend this business! Thank you!!!
MARY J.Friendly and helpful staff.
MELINDA G.If you only knew what hell I had to go through to get this van. I was so appreciative of this gentleman helping me out in Lamesa Texas. You all (U-Haul) have a very flawed system that not only needs a top to bottom firing of the big bosses, but people who understands logistics and engineering. You all have been complacent for too long.
Elizabeth S.Great customer service!
Darryl D.Trailer I rented to carry custom built furniture in was dirty, had leaks and was old and faded also I had to fix the trailer lights as they quit working the old wiring was rotted
George K.Aucun
Ricky G.Friendly and professional folks.
Kenneth M.Customer service was exceptional!
Kevin T.The manager was really respectful and helpful!
Robert B.All good
Steve N.It was too far over there for me but I had to have it I ended up driving 115 miles just to get it
Terry P.I can't think of much that could be improved upon.
WILLIAM C.Allen and Fred did a great job! They were friendly and professional I would recommend their services and would definitely go there first.
William R.No one was there wouldn't answer phone
Gene L.The sales person did not go over plans just charged me for the highest one. when told issue with price just told me that was it did not explain reservation
Rhonda B.Incorrect mileage. I was charged for an extra 220 miles that I did not drive.
Nathan P.Truck handles excellent
fred W.He was a little more concerned about the main business and and not the order people came in . But I didn't mind too much it is a little lengthly of a process . So I understood him doing it. Very friendly and good overall experience .
jeremy L.The personnel did not properly hook up the trailer and it came off of the vehicle a block from the rental facility. This was a dangerous situation and could have resulted in significant damage. He was not even helpful on rehooking up the trailer.
Connie W.They were able to get the charges reversed and called me a couple times during the process to keep me up to date. Even sent me a picture of the receipt for the reversed charges! Can't beat small-town customer service!
Jerry S.Nothing! I commend them. Wonderful experience. Clean & safe environment. Very friendly & great customer service. Love these people at Lamesa.
Neomia N.Do not allow a reservation when equipment is not available. I received confirmation and immediately left for 4,5 hour drive to pick up trailer. I received notice it was not available after I was on the road . Had to get family involved to find trailer and my sister had to drive an hour to pick up and another hour to meet me. (Location closed before I could make 4,5 hour drive) it wAs my sisters 1st time pulling trailer and added expense for her.
scott W.The staff was very helpful and prompt. It was much appreciated
MARK B.The customer service was great what was not good was the equipment. The tow dolly straps were broke and the equipment was defective. I called road side service and it took two days to finally have a resolution. I ended up with the dolly damaging my car. I was stranded in the middle of no where.
ELIZABETH S.This location was easy to find and the gentleman that runs it was very nice.
BARBARA B.Nothing. The man who helped us was super friendly and helpful.
Blake F.Great road side assistance when we blew a tire. Great experience. Thanks
Cliff R.Wonderful team that runs this location. Helpful and friendly west Texas hospitality.
Chuck B.