Nothing. Perfect !
CLEMENT G
Customer Reviews for Liberty Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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More parking space
Rene RBien
Jabier CThey don't have the equipment (like dolly) available in this location.
Marcos GPersonal workers súper qualified
Manuel GGuarantee the service work clean units
EDUARDO HVeh mirror was damaged and it was a safety issue
Victor Rthe equipment is clean because is new, but is not clean as someone did a cleaning. In another hand the tires are always not inflated as required - there is always a sign showing you that you need to inflate the tires (btw this is not the only place who have that problem), taking in consideration that the equipment is usually located in a gas station, with tire center and a carwash i think that it could be better not only for me, also for new customers.
Eduardo HThe customer service was excellent.
Osmany SThe equipment was in ok condition. Although the transmition might be giving you issues soon
gallo jEven though I had requested it, location claimed they didn’t have the blanket pads for protection of furniture.
Gregory MKeep the good way
Alexvaillant B$20 for a u-haul is bs! What was supposed to cost me $20, ended up costing me over $50. I'll think twice before renting again. I much prefer 10 trips in a friend's pickup to being ripped off by u-haul.
George QMe rentaron un camión con fallas mecánica perdí 5 horas de mi trabajo porque ese fue el tiempo en que se demoraron en responder ustedes es un falta de respeto porque ahora ni mis horas de trabajo perdida me van a pagar
cruz oThe van was clean but we found a lot cockroach 🪳 inside came out when you open driver door and back door beside that everything was perfect thanks and Gob bless U-Haul and all staff
Sara CExcelente
enrique gBetter prices in miles
PEDRO VThe 15-foot truck was leaking water through the windshield due to the rain. Also, you could feel it was in bad shape.
manuel eI didn't have the supplies that I ordered, which was not the fault of the location, but it was a hindrance.
Emily HThe location name was not the same as online, so I passed it the first time.
Polly SThe staff at the gas station were very profesional
Maria AVery bad attention, not the person who attends, she is not polite and she left me waiting for the rent papers for 30 minutes, there is a stop simply because I claimed that she was serving other clients when I was waiting for her for a long time apart from that he delivered the dirty truck
Jessica RAgent was very helpfull and friendly.
Luz MThe truck made all types of noise. I was worried the entire time it would not make it to my destination
Mercedes PIt was an excellent service
Ruden MVery nice all the employees and services thanks very much do Uhaul God bless all
SARA CI was charged double the price although I only used the truck for less than 4 hours
Sara VThanks good service
ramon rExcellent customer service, great equipment. Thank 😊
JUAN REXTREMLY DISAPPOINTED with U-Haul reservation system. I made a reservation for a 10 am and the system changed to 12:30 pm. The location didn't have any vans available for the day. Luckily, someone brought a van back and I was able to rent it at 1:30 pm In the meantime, I loss the delivery time of the cargo at American Airlines because of your delay! TERREBLE CUSTOMER SERVICE. WOULD NOT RECOMEND U-HAUL
Fernando CI came to the location around 2:00 PM and they were doing the maintenance of the vehicle vehicles they told me to come back within an hour they will be finish I came I rented the vehicle I told the lady to come out there was no air conditioning inside the truck and she said eventually it was gonna cool to give it time I drop the vehicle back after two hours the vehicle never cool I told her to tell the people they were doing maintenance because they just had done maintenance on that vehicle it was a shame
lazara cI don’t think they can improve anything, the customer service was amazing
Tania Anice and eficiente
matvei mClerk was super professional….he explained everything very clearly, he was very nice and pleasant to deal with…will definitely go back to this location and of course, recommend it to family and friend…
Karim GThis location doesn't really have good parking for the trucks.
SEAN SQuick and easy service, vehicle was clean and the gentleman helping me was very nice.
Bryan SExcelente Service
KARLA GTodo está bien !!!
Abirsman MI drove the truck 19 miles. Put $15 of gas in the tank. My "ticket" was closed after hours. Next day I was charged an additional $15 for gas. So that would mean that the truck burned thru 6 gallons of gas in 19 miles.
Mario PHappy with them I come back again when I need it
Juan SHola rente el camión el 5/3/22 a las 5,46 pm y lo entregue 5/4/22 a las 5:38 pm tengo un cargo por 2 días y no es correcto estaba lloviendo cuando lo entregue y no lo registraron.la gasolina tampoco es correcto envié un correo y no he recibido respuesta
Omar PVAN HAD AN INFESTATION OF ROACHES. FOR THE INCONVENIENCE CLERK WAS GOING TO WAIVE THE GAS. LATER WHEN I CHECK MY ACCOUNT I SEE HE STILL CHARGED THE GAS. SO FILTHY, ROACH INVESTED VEHICLE PLUS UNPROFESSIONAL STAFF!!! ILL NEVER RENT HERE AGAIN!!!
Alexander GThe people were very nice. I would rent again from this location.
raul pThe truck had a very bad smell.
nahamam vBetter parking space for trucks and a faster authentication process wasted time waiting to get approve which messed up my return time
Jeffrey MAll good !!
Lester RIt was perfect.
JORGE DThe location doesn't have mobile pick up so updating those settings because their internet was down and they couldn't help me. 5 customers called the U-Haul center for assistance. Finally one person got through and the region manager called the location however when asked about the $50 for Uhauls policy about the truck not being ready on time, the regional manager very rudely answered "I don't go around giving free money." Considering we all waited at the location for an hour to get the issues resolved, that was truly an unacceptable response.
Jacqueline MThe only things was the car was not clean enough but was ok because I only used the van for a couple of hrs pls maintenance the car clean is a good for review of Uhaul God bless all company worker and owners
SARA CSwift service. Easy
MARIBEL Y