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rene munholland
Customer Reviews for Little Ponderosa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Location for truck and auto transport were great, the people that talk on phone about reservation are lost beyond words
Andrew EmeryThey weed ammans
Nora OwensTrailer running lights did not work and truck had a low tire making it unsafe to drive.
Chris LaCosseA+++++ the guy was awesome
Arthur JinksGreat People to work with
michael mcmahonNothing, keep up the friendly and curtious service. Thank you and God Bless you.
christian wardThe lady was wonderful. She was compassionate as well. As an older woman. Leaving a broken marriage alone. She was so helpful. Love ❤️ much ❤️
Staci McElyeaShe was so friendly and nice, drop off was super easy.
Elizabeth RuckWent out of the way to check if a truck was going to be available, to a walk in client.
STEVEN STAPLETONFriendly she was nice to work with I appreciate all her help
Mark BohlThey did wonderful job very helpful.will rent from them again
jason WommackNothing, that I can see, they were really nice. Would recommend to any one .
Jeff WilkenVery nice people, very helpful.
Lee HulseGreat and Friendly service!!
adam sageThey were very helpful. Went after the 26' truck we needed.
Juanita ToddShe was very knowledgeable and friendly. Will definitely rent from her again.
Bettty GilbertTracy is great!
Andrea BoggsTracey was very helpful and friendly. She hook trailer and did safety check in the trailer…lights, etc.
Charles BabbBest customer service I have received with UHaul!!
Cynthia WalshNot charge someone for gas when they had it back to the same spot when they picked it up
jacob westbrookThank you Tracy for you help getting checked back in!! Very easy and quick and very friendly!!
STEPHANIE CHILDSHave the ball size for your trailers hitch on your website.
Randy KinserRien
Jerry SporesEverything is good
GUSTAVO ZELAYAPORTILLOExtremely helpful lady (owner I believe), who went above and beyond to solve issues that we were having our move. Couldn't have been more friendly.
David DementThe ratchets were pretty rusty and extremely hard to use. Swapping them out sooner would be a good idea.
Nathaniel CaswellAbsolutely loved the people there. Extremely helpful. Awesome job. Thanks
GARY DREESSENVery friendly and helpful. Will always recommend this location.
Patrick CreamerThanks for helping me out
AHMAD ABULAWIFriendly and helpful dealer! Simple and overall a great experience.
JANET MARTINVery friendly and helpful. Definitely will be my go to dealer in this area.
Patrick CreamerExcellent service à la clientèle. Very friendly and a joy to speak with
Samuel HutchisonI have to say that the young lady (whose name I didn't catch) that I spoke with (around a half hour till pick up time) was very pleasant and understanding of my concerns/questions. I was worried they would dismiss my husband (who was picking up the truck since it was only my information used to reserve the truck online. She explained everything perfectly and her tone alone made me confident with this company. Merci ☺
GRANT HOGANwhere to return the key
JAY WOLGAMOTTWas good. Somewhat crowded
GALEN SPEAKERLove to rent from them it’s always so easy
SHARON MOOREVery accommodating. Great people!
Britt JonesSo easy and convenient
sharon mooreEverything went smooth as it has every time we rented them
sharon mooreEverything went smooth I was in and out and picked up the truck and the return was just as easy
sharon mooreWhen I was stranded and needed help, Trampus and Traci at the U-haul where there when I needed them. They went above and beyond to make sure I had what I needed to get back home, Trampus went out of his way to make sure all my equipment was hooked up properly and safely. I couldn't have been luckier to meet such nice people and can't recommend enough this local U-haul.
ash torresTracey was extremely helpful and pleasant as always! We've used Uhaul at the Little Ponderosa location in Alma 5 times in the past 6 months. Their service is always impeccable. Merci.
David GastonGive Traci at the Alma site raise, for she surely went the extra mile to ensure my rental was a great experience!
DONALD ABNEYTracy and Trampus were so courteous and helpful. I will definitely use Little Ponderosa again. Merci.
Mandy BakerEntire experience was GREAT!
melinda minksThe staff at The Little Ponderosa were very friendly, I wouldn't change a thing. They treated me as if they had known me for years.
Franklin MartinTerrible. Charged me twice. Will not return my phone calls. Also, notice how many 5 star reviews on here are from "Traci T." That's the woman who works there. Fake reviews. Terrible customer service. I would never recommend this location!
DALTON TIPTONExcellent customer service
Traci TerryTruck was not available where we wanted. Thank you to everyone that worked together to get us our truck on time
Traci Terry