Customer Reviews for MGM Towing
(U-Haul Neighborhood Dealer)

183 évaluations

1528 N Grand St   Enid, OK 73701

(580) 234-8326

Heures d’ouverture

  • Du lundi au samedi :
    9h am à 12h pm / 1h pm à 6h pm
  • Dimanche :
    De 1 h pm à 6 h pm
Heures d'ouverture spéciales
  • 3/29/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(580) 234-8326

1528 N Grand St
Enid, OK 73701

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au samedi :
    9h am à 12h pm / 1h pm à 6h pm
  • Dimanche :
    De 1 h pm à 6 h pm
Heures d'ouverture spéciales
  • 3/29/2024: Fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Greg is a great guy very friendly highly knowledgeable and answered all of my questions

Christopher Woods 
Évaluation :
2

I rented a uhaul on 6/11/23 and returned it back the same day. I had to call several times on the balance on my depending deposit, I received a receipt on 6/13/23 and still haven't received my refund funds back to my card. Today is 06/15/23 and still waiting on my refund.

Latasha Ransom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kauka Lindsey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank Cochran 
Évaluation :
4

The website is the worst. The website made me take 45 min and Glenn saved it….

Jake Fleming 
Évaluation :
2

I did not interact much with the employee, simply handing them the key. The location is a problem though, the large trucks bottom out pulling into the lot, and you can not pull a truck and trailer into the lot. We had to disconnect the trailer from the truck in the street, and use out pickup to pull it in. I would not recommend this location for anything larger than a small van.

Benjamin Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dani Farrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTA SUITOR 
Évaluation :
5

Excellent service, will definitely come again

Joseph Van Hyning 
Évaluation :
5

Amazing service!!! Great guy!!!

Mindy Crosswhite 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Sole 
Évaluation :
5

Everything went well and super smooth. No problems

Emma Swaney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID DUNBAR 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID DUNBAR 
Évaluation :
5

Keep up the good work.

PHILIP SCHOONMAKER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peyton Kirby 
Évaluation :
3

The front office smelled strong of something. Other than that, the lady was nice and helpful.

Chelsea Briant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa brown 
Évaluation :
5

Second time I've rented from MGM & would not hesitate to do so again. However, sure would be nice if UHaul could the online check-in site in working order!

toni means 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Therrien 
Évaluation :
4

The weather seal on the door immediately deteriorated and fell off. Not their fault but was super annoying to deal with on a road trip.

ROBERT EVANS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linsey Koochel 
Évaluation :
5

10/10 uhaul location!!!!

Colin Boerger 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley Schwarz 
Évaluation :
5

Great experience, fast checkout, good explanation of service and use.

Rachel Overman 
Évaluation :
5

It was a great experience

david Hawthorn 
Évaluation :
5

Couldn't be more pleased with the service I received from MGM. The folks there made the process hassle-free. Definitely 5 stars!!!

toni means 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina Andjuar 
Évaluation :
1

Took 2 hours to get my truck was told one price and charged another very disappointing will not ever use uhaul again .

HENRY STARKEY 
Évaluation :
5

Manager was quick and pleasant. I enjoyed the experience.

JOE JOHNSON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

connie simons 
Évaluation :
4

Narrow entrance, hard to get in and out. Staff was there late that was nice. Called back next day during business hours to confirm and they didn't know, I had to call corporate to confirm. Need to be more organized, but good service.

Jeremy Stephenson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah Cook 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT EMERSON 
Évaluation :
5

Customer service was great! Only problem, A/C did not work in the cab of the truck.

James Crawford 
Évaluation :
5

Easy to work with and very friendly.

DWAINE DIERKSEN 
Évaluation :
5

Customer service was outstanding! Glenn and his wife were very professional and very nice to work with. I will return for all of my rental needs in the future.

galela LECKIE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Moon 
Évaluation :
1

The address on the ONLINE contract and the location didn't match. There are 3 different locations across from each other and none of the addresses matched the one on my contract.

Thomas Bushman 
Évaluation :
3

Dropped off equipment after hours. Called them the next morning and everything was good.

Alan Wells 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Murphy 
Évaluation :
5

Great service. Glenn is awesome and professional.

MARIO HERNANDEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO HERNANDEZ 
Évaluation :
1

The owner of this place swore up and down that if I didn't take the safe move, and got pulled over, that I would be fined a $1 000 and my license would be suspended. Luckily, I'm no dummy and know that's not the truth. I have been using uhaul for 30 years but I will NEVER rent from this guy again. I don't care if he's the only place in town with a truck.

Katherine Beckton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLOYD SISSOM 
Évaluation :
5

Glen was helpful and gave us his phone number if we had any issues or questions!

RONALD JINKENS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Dennis 
Évaluation :
5

Nothing !! Glenn was very friendly & professional.Glenn tool very good care of me & my needs.Glenn helped me accomplish my mission.

DARIN MANLEY 
Évaluation :
5

Merci.

JONATHAN POWELL 
Évaluation :
3

I was told to just google closest uhaul to return my equipment. When I did that I had to go to 3 different places because the first 2 wouldn't accept my trailer return and said I would be "charged a fine" if I didn't return it to scheduled location.

ANDREW PATERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Pruit 
Évaluation :
5

Glen was awesome in helping and advising on the car trailer. He also made himself available for any needs we may have throughout our journey home. He really cares about his customers.

johna whitesell 
Évaluation :
4

Had a misunderstanding on local rates, did not get clairty on that.

ROCKY CORBIN 
Évaluation :
5

It was very useful thank you glenn here in Enid ok

travis moore 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Ackerman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD GEORGE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angie Fields 
Évaluation :
1

Don't over charge, Don't quote when you're going to charge whatever you feel. If on rental you have free miles don't bill for the free miles after the rental is done. Would not recommend you haul Services again.

Derrick Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL DENNY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANGELA CLINAGE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Shortnacy 
Évaluation :
4

Great guy

Brannon Braxton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Owens 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Litz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold Fitzpatrick 
Évaluation :
1

No help unhooking. No paper trail of the return. Lot it almost impossible to navigate. No attendant at return lot. I took pictures to protect myself. Lot in a high crime area.

Michael Williams 
Évaluation :
5

This location is always helpful and so kind. Will not go anywhere else!

Rachel Breckner 
Évaluation :
2

The location where the trucks were parked was half a block away and across the street from the "office" so drop off was a bit confusing. Although I returned the truck a day or two ahead of schedule, I still got an email the following day reminding me to return my truck, so it appears the information on my return was not entered until few days later. Still, it was nice to have a return location close to where I was going- thanks for that!

Charles Regier 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Denton Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd Ging 
Évaluation :
4

The customer service was very good.

patricia lund 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James French 
Évaluation :
2

Took more than 90 minutes to rent trailer due to representative unfamiliarity with Uhaul rental portal (elsewhere, I've been in-and-out in less than 30 minutes). Furthermore, I had major issues with trailer wobble--later discovered that rear right tire had only 8psi...I hope this was an isolated incident, but the representative did not check tire pressure prior to releasing trailer to me. Major safety issue.

Christopher Allen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clyde Sanford 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Scott 
Évaluation :
5

Was expensive for a 86 mile one way trip.

Roxanne Mohr 
Évaluation :
3

Lower the rates.!! Price was outrageous for me to rent a tow dolly for a 3 hour trip.!! And it was returned as soon as I got home.!!

RANDOLPH RIDENOUR 
Évaluation :
3

Did not put in my drop Off location, so I couldn't drop off after hours online. I called customer service to help me and the lady was very rude. Not happy with my after hours customer service experience at all. If they can't help you after hours why have them available?

brandy centeno 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DAVID FREE 
Évaluation :
5

Café gratuit

Douglas Martz 
Évaluation :
2

Not very happy with U-Haul. I was first told a location near me had a 10' truck on the date I needed. A couple of days before I needed the truck I was informed of different location , further away, would have the truck. I went to pick-up the 10" truck and the only thing he had was a15', a dirty dolly and no furniture pads.

Jimmie Reed 
Évaluation :
2

The truck battery post is lose, it died on me several time and about half the the time I would have to pop the hood wiggle the battery post to get it to start

Zachary Fowler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Runnels 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Donnell 
Évaluation :
2

We were pressured into buying insurance which uhaul isn't licensed to sell. The truck wasn't swept when we picked it up. The steering wheel felt loose as we drove. The return location seemed to not want us to drop off the truck. The office we first rented from insisted that I would only be permitted to rent a uhaul if my husband's contact information was submitted (I was with my 26 year old son; my husband was in another state). This was insulting considering that in June, I had rented a uhaul truck in my home state of California. I'm outraged.

Maura Swanson 
Évaluation :
5

Owner was extremely helpful. Uhaul computer system didn't work. Owner had to phone Uhaul to have them enter transaction.

john miles 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelby Carver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRA BREAULT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephani Quentinalla 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty Purcell 
Évaluation :
5

I first tried to rent from Kings Rental in Hennessy OK. I would appreciate someone from U-Haul contacting me because someone needs to make that experience right with me. Something is very wrong with using the 24/7 service on a mobile device at this location and I wasted ALOT of time and fuel and drive miles for nothing and also COULD NOT get any assistance from the woman on the other end of the line who I called while discovering this would not work. Once again I hope to get contacted about this issue. justin.patocka@gmail.com

Justin Patocka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Jones 
Évaluation :
3

Employee auto enrolled me in insurance when i had denied it online. Assumed I wanted it without asking, had to catch it in the subtotal. Next time, querry the customer. I believe that's a requirement.

Christopher Williston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry morgan 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan Hall 
Évaluation :
3

Very helpful.

Douglas Kenney 
Évaluation :
5

Great service

wess braddock 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL HECTOR 
Évaluation :
4

the price was $14 higher than quoted online. He added 50 plus dollars insurance without permission. Otherwise it was good.

jim wilson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharon Stromsodt 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page