I would recommend uhaul period because of the charges that I received during gas that I put back in. I was charged 30 for someone to go put gas in the truck then 25 for gas. Uhaul is a rip off wantbe using agai
Kiahrie W
Customer Reviews for MS Consignment Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The team was very helpful and efficient.
ANTHONY SNothing at this time. The services were great.
Juanita TWe dropped off outside business hours so did not interact with any of the staff.
Robert BChange nothing! Easy rental, great customer service,timely service, easy pickup and drop off! I had a great experience with uhaul! Will definitely rent again!
Dorothy WThis U-Haul was filthy. Mud and water was in the back of the U-Haul. The U-Haul had not been cleaned. I had to clean the mud and water myself.
Karen VI was able to safely return the uhaul with a small hassle due to pick up location.
MWA TQuick process! Good customer service!
Lugusta RThe person I worked with was very nice and helpful. The process with uhaul getting the truck was a nightmare
james nNothing. The gentleman was very polite and helpful. I had an awesome experience
Sheryl JFirst as soon as we open the truck it was full of dirt. The seats, the steering wheel, everything was covered in dirt. It looked like someone threw mud all over the inside of the vehicle. Then the truck gas tank was on E. As soon as I turned the truck on, it cut right off because there was no gas.
Letia MThe inside of the truck and trailer was filthy.
Johnny HAlthough my overall experience was poor, I would still recommend this service to someone else. When I picked up the uhaul, the gas was not where my paperwork stated it should've been. On top of that, I was emailed the incorrect address for drop and when it was taken there and I called in to the main office, I was told that the office had been closed almost or over 3 years and that they have to take them off their list off.
Doris MN.D.
Veronica EGreat service on the pick up both with the paperwork ant eh actual hook up. Very, very helpful!
Ken HNothing at this time. Everything were great.
juanita tThe uhaul dealer didn't even come out to attach the tailer to my vehicle, another person had to come and do it for me.
Frank BVery Nice and friendly service
Markell LThey were closed.
Desira WHave more sizes available to be rented.
debra kMake it more convenient the day of instead of having to pick it up a day before and get charged for 2 days instead of one.
PATRICIA MI really do not like the way that the owner treated the customers. When I first got the truck, the contract showed it was 3/4 full. After turning on the truck, it was only 9/16 full of tank. The difference was 12 gallons for a 60 gallons tank. The owner grumbled that the gauge fluctuates. I do not take it since that is how to measure the fuel by checking the gauge. Anyway, he did adjusted to 9/16. What made me unhappy was that he did overcharge the gas again. The driver I hired did not pump gas to where it was. (Yes, I paid the $30 fill-up service fee, which I agreed to the contract). On the contrary, the diagram showed that it takes 23 gallons to 9/16, but he charged me 28 gallons. What even worse was how he overcharged the rental time. I rented it on 07/28 9:15 am, and he said the truck was turned in at 5 pm 08/01. The duration is actually 4,5 days, 5 days at most. However, he did not check in the truck immediately but waited until the next customer to check out the truck (2 pm 08/02). How can it be reasonable for him to have the truck sitting there without checking in and counting as my rental time?
Yang SWhen returning the rental the attendant saw us pull in and park the trailer. We were told the store goes to lunch at 12. We arrived at 11:45. As, I was getting out to walk into the building the attendant locked the door, got into their personal vehicle and left. I would not recommend this location.
TONI JThe app wasn't working to recognize the drop off location and the personnel there wasn't helpful in figuring it out. That meant we weren't able to confirm return on our end. And they were impossible to get on the phone in the next few days to confirm.
Rachel WTommy Naron's was staff courteous, friendly and very helpful from start to finish! They even tried to talk me out of moving! I would use them again in a heartbeat! another satisfied customer!
Allison DStop over charging customers.
Shelia DWhoever had the truck before me left their beer can in it.
Sally MI was charged for miles I didn't go and the gas hand was below what it supposed to been at when I received the uhaul
Rachel WNon
John RGet them there!
TC hGreat Service !
Lewis TYou can stop double charging people and then adding a late fee. I paid this damn center my money and then was charged the fee again. Please do better business. This is robbery.
Shakaylia TI was initially given a vehicle with check engine light on. But I had already left the location before I noticed. I stopped and called back and was told that the light comes on and off. My response was I 'm driving out of state and don't feel comfortable with the vehicle. I was told to return the vehicle and pick up another. I did and it went well. Until I got home and started to load. There was broken glass, rope and objects left in the vehicle. Unfortunately I didn't think to take a picture so when I turned the vehicle in I was charged $25 for the glass and rope and condition of the vehicle. Which was unfair . I tried to explain to the person when I turned the vehicle in but he stated sorry but the vehicle is dirty and had to pay. So I did and I'm not a satisfied customer.
Sharilyn R