Customer Reviews for M and G Automotive LLC
(U-Haul Neighborhood Dealer)

125 évaluations

5000 W Greenville Dr   Appleton, WI 54913

(920) 722-2810

Heures d’ouverture

  • Du lundi au jeudi : de 8 h a.m. à 5 h p.m.
  • Vendredi : de 8 h a.m. à 12 h p.m.
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(920) 722-2810

5000 W Greenville Dr
Appleton, WI 54913

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 8 h a.m. à 5 h p.m.
  • Vendredi : de 8 h a.m. à 12 h p.m.
  • Sat-Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE RENNHACK 
Évaluation :
4

Check out the equipment to see if the taillights are both working!

greg ratz 
Évaluation :
5

Great location. Truck was awesome. Super clean. Thanks!

Ben Krueger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Ozment 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen Granato 
Évaluation :
5

Very welcoming and great service

Mark Loehndorf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Berliner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don schaffer 
Évaluation :
5

No problem Great service

Paul DuMoulin 
Évaluation :
5

Under the Tow Vehicle Section: Try to enter the information into a person's account when they sign in again. Instead of trying to create the wheel every time a person signs in. I have had the same truck since 2015!! Thank you!!

James Weis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Lindemann 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jon krein 
Évaluation :
5

The whole process was super smooth and easy!

Christopher Melius 
Évaluation :
3

Strap was too short, frayed and not long enough to tie down the vehicle. Could only secure one tire. Had to have car towed from Milwaukee to Appleton anyway

Janell Jacques 
Évaluation :
2

This location was a dump. I had a pickup location set up within 4 miles of my destination. The pictures and reviews didn't match this location. Thumbs down to Uhaul.

Kurt Schmitz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt Diedrich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee Jennings 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TODD DONTJE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Vanden Heuvel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Dorn 
Évaluation :
5

The person at M and G Automotive where we dropped the uhaul with, was super nice. We appreciated his hospitality. .

TIMOTHY CARROLL 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSHUA HERRELL 
Évaluation :
4

We picked up a vehicle transport trailer here. The tie down rachets were quite rusty and could have used some oil, but they are exposed to all the slop on the road. Do remember to tighten them and check again whenever you stop. Ours came off at least four times! It is a wide load, so it takes practice to keep it in the lane. Do remember to flip the fender down before opening the driver's side door. Thank you M & G.

BRADLEY VOLTMER 
Évaluation :
5

Great people there. Friendly service and new trucks too

MITCHEL OINAS 
Évaluation :
5

Went above and beyond. Thank you so much

DOUGLAS ROHAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL TIDD 
Évaluation :
5

Great and prompt service, best uhaul experience I’ve had!

NICHOLAS DABEL 
Évaluation :
5

Online reservation system was dismal and fraught with problems that necessitated multiple phone calls to resolve

MATTHEW CARPENTER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES RIEHL 
Évaluation :
3

The location charged my card additional late fee’s when I wasn’t late... dropped it off 3hrs before the deadline... nobody was present dropped the key in a box... review your bills for unintentional/intentional over charges!!

James Ramsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN TUTTLE 
Évaluation :
3

They just took keys and said they would email receipt. Took another day before we got anything.

Kathy Ofenbeck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Graveen 
Évaluation :
1

Gave me a truck that needed gas, didn't return phone calls, got the time wrong on my reservation and I had to sit in the parking lot for over an hour on hold with the company. Horrible

Jonathan Stavast 
Évaluation :
5

Excellent service à la clientèle.

Erica Howerton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Gerner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Ziegert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy Graham 
Évaluation :
5

The online (smartphone) check in process was not good. It took 50 minutes of being on hold and talking to 3 different people to get the lock box code because the online system wasn't working.

BJ Brenneke 
Évaluation :
1

Have a trailer available as reserved. It does your customers no good if you falsely advertise your availability and then a day or two prior notify them that the nearest trailer is an hour away and available almost a full day later than they needed it. Figure out your inventory. None of your people appear to have any interest in fulfilling the false promises you make-and who could blame them.

CALEB FEIDT 
Évaluation :
5

Very friendly representative; greeted us and was happy to see/help us. Painless return...unlike our pickup!!

Jennifer Jeziorski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Thede 
Évaluation :
5

I would recommend M&G Automotive, they were very helpful, I'd recommend them as a good place to rent a U-Haul trailer

randy PONSCHOCK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah Armstrong 
Évaluation :
5

I think I'm so satisfied with the experience I had with M&G Automotive and their excellent help and support but I think you need to afford more equipment especially in the weekend because it's difficult sometimes to find what you're looking for.

EZZELDIN ISMAIL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina Wilz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK MARSICEK 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roxanne Trombley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Hoeffner 
Évaluation :
5

Makes moving so easy!!!! Thank you!!!!!

Janel Sunde 
Évaluation :
3

Need to provide a stop or wheel chock so the trailers don’t roll backwards down into the ditch when dropping off after hours.

Charles Fuerstenau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Pike 
Évaluation :
4

Front desk lady answered all my questions. Great help.

GLORIA WHITE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff ashwood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

victoria scarborough 
Évaluation :
5

Nothing I can think of. A big thanks to the group at M&G Automotive!

Eric Seiser 
Évaluation :
5

Really like the apps UI and ease of use.

kurtis powers 
Évaluation :
5

Needs no improvement...our move went perfectly smooth...THANK YOU

Janel Sunde 
Évaluation :
1

What a horrible experience. They changed the location. They changed the,pick up,time. Not,once but three times. I spent more rime on the phone trying,to get the Uhaul,than I did with the Uhaul.

Heidi Watzlawick 
Évaluation :
5

Excellent customer service, friendly and very helpful. I would definitely use this location again and recommend highly to friends.

Mary Krebs 
Évaluation :
2

It is a small location. The origin locations were souly uhaul rental. It was fine but not like origin. Dont get me wrong. Your locations are good. Policy to help your customer is poor at best. After this experience i dont trust uhaul corperate.

DAN KLEIN 
Évaluation :
5

Very helpful with how to use the dolly and it towed very well.

Todd Dombrowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Sanders 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saad Askam 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer Philibeck 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randi Murray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Sullivan 
Évaluation :
3

Well, apparently I was supposed to be called to be told where to pick this trailer up (in Appleton, WI). First went to the location I listed for pickup, but it wasn't there. When I got there the guys were nice...however it would have been nice to have it ready for me. It was frozen into the ground and they asked to use my jeep to break it free...no big deal. Then, the hitch lock mechanism was frozen, so we had to back it around a building (with him walking between my jeep and the trailer a bit dangerous) to unfreeze it with a torch. OK, so all that done, everything went fine, that is until I stopped at a gas station about 2 hrs into my trip. Apparently, the door on this trailer was loose when I got it, and just hanging on. When I opened the door to check my load, the ENTIRE back door fell off! You could tell by looking at it, that this door was broken when I picked up the trailer, it must not have been inspected very well. However, I opened up the door myself and didn't notice either, so, somehow it was holding on initially and difficult to notice. I have to say however, that in my 20+ years of renting Uhauls, this is the first "big" problem I've ever had. I ended up buying a strap to hold the door and make sure it was safe going down the highway.

Brett Buchanan 
Évaluation :
5

Product was in perfect condition and ready when I arrived. Le service a été excellent. Returning was simple.

Dave Wright 
Évaluation :
5

The guy at the desk was super nice.

Kyle Brill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE SPILSKI 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREA MUELLER 
Évaluation :
4

very helpful, courteous & friendly

Ken Bilgrien 
Évaluation :
4

Le client n'a pas laissé de commentaire.

janet olson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles Mattias 
Évaluation :
3

Truck was great, but on the contract I was given a guide to how much gas to put in. I was near empty and it said 30 gallons to be back at 3/4 tank. I filled up 29,7 and stopped the pump manually. The truck was at full and not 3/4. So I paid more money in gas than was needed. This really upset me seeing as I based the amount I put in on what the contract said.

Josh Guevara 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve Hermsen 
Évaluation :
4

Nothing, I had a good experience and no complaints.

ERIN HENDERSON 
Évaluation :
5

Nothing: The guys at M&G were responsive, helped hook up, and even replaced a turn signal for free.

Brian Huza 
Évaluation :
5

Very friendly.

JEN VANHANDEL 
Évaluation :
5

Good location, easy highway access. Knowledgeable and friendly personal.

MARK DREZEK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Schroeder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY SCHROEDER 
Évaluation :
5

Truck was clean and well maintained, staff was friendly and cooperative, even kept my motorcycle inside for me while I was using truck. 10 foot GMC truck got good gas mileage and handled well. Definitely would use this location again.

JAMES STUBBINS 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DAN ARNDT 
Évaluation :
4

Nothing different, these guys were alright.

David Pedersen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Mencheski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NETTIE ANNIS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY BEAUCHAINE 
Évaluation :
2

Arrived at location to pickup Uhaul and moving equipment (36 furniture blankets, 1 utility dolly and 1 furniture dolly). This location was not prepared for my reservation even though I had set up a time for pickup. It didn't have the utility dolly and only had 6 of the blankets I requested. We had to wait for them to call around to other Uhaul locations to look for furniture blankets/utility dolly and for someone to go collect the equipment and bring it back to the store. I ended up short 6 blankets and wasted 20 minutes waiting. Also I had to go to another location to pick up the automotive trailer even though I reserved everything at once.

MELANIE HOAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WEIWEI JIAN 
Évaluation :
5

Friendly helpful employees, new clean truck, accurate quote.

Sandra Snyder 
Évaluation :
5

the trailer had light issues. Signal and brake lights were not operating correctly. No issue was found with the connector or vehicle connection as it was tested later and fully operational. the customer service was great from M&G.

MARK NEYRINCK 
Évaluation :
5

Carmen did a fantastic job, he was very helpful and professional. I would highly recommend this location for the courteous, high - quality service.

KIM SCHROEDER 
Évaluation :
4

I ordered my pick up in New London, WI. I didn't expect the extra out of the way travel. I was offered an extra day which would have been fine if I were on a vacation but that was not the case. My transport was weather dependent and I needed to get some machinery to Milwaukee and drive back up north to get beans and corn out of the field. Having the availability to pick the equipment closer to where I wanted it and when I wanted it would have been much more pleasant. I didn't need the trailer on Friday but the location in New London is not open on the weekend. So picking up the trailer on Friday took me out of the field early therefore making my return on Saturday a long day as after loading I had to turn around and drive back up north as the weather is looking pretty dismal for the upcoming week. It was definitely a total inconvenience.

MICHAEL PHILLIPS 
Évaluation :
3

I reserved blankets but there were not enough onsite.

COLIN POMEROY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Chandler 
Non les évaluations ont été soumises pour cet établissement.

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