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Andre Gray
Customer Reviews for Firsthand Moving LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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excellent service
Zev HardmanFirst Hand is great. Location is excellent. Service is nice.
QUINCY WILLIAMSThe team here was very nice and friendly. Plus they're the closest Uhaul around. I would definitely be renting at the location in the future.
Brandon TerryGood service people very nice
ADALBERTO VARGASBrandon was very professional about setting up my rental; I had originally booked online, but he said the rental wasn't showing, but he set me up with a clean rig. This location is a storage space and doesn't have a full fleet sitting on-site. I'd definitely rent directly again.
Gilbert GongGreat service
CHRISTOPHER PARNELLThe woman who helped us was very friendly. The phone number seemed to have an error and when we called we often were unable to get through no matter what button we pressed.
Alexandra HarbertBrendan was extraordinarily kind, helping me with a safe spot to park my motorcycle during the move. We're moving our kids' furniture this weekend, and we'll be renting from this location even though it's slightly out of the way!
Todd PatrickI think the operation is pretty streamlined, and staff were very pleasant and helpful. My only suggestion would be to have extra staff to cover when a staffer is asssiting with a vehicle return/personal vehicle pickup. I am pleased with the service overall.
Pier RichardsThe staff were extremely nice and helpful. However, the main office is unmarked and difficult to find. The trailer parking lot is located in a homeless encampment. The trailer did not have the appropriate wiring for lights
ANDERS NOTTROTTEven though the location is in a high crime area, the owners make sure they serve their customers as safely as possible. They're kind and professional.
AYMAN BADROutstanding
Kim WilliamsBrandon and the whole crew were of great customer service. Would highly recommend!
Jason RoigGreat location and excellent customer service, top notch! As a suggestion, having the pickup truck available as an option for very small jobs would be ideal.
BEATRICE SPIKESN/a
Simon Harris