The agent at the location did not have the equipment I reserved, set up for self pickup. I contacted the actual company and the guy was told to set it up for 24hr pickup so I could get the keys. The guy at the counter said he would but after an hour of back and forth, he started smiling and laughed. Said he didn't know how to do it. The customer service agent went above and beyond for me. She got me the bigger truck for the same price since it was the only truck set up for 24hr pickup. She also made sure the discount was applied (reservation is guaranteed or U-haul owes you $50). I definitely recommend the company but certainly not this location.
Marisa P
Customer Reviews for Exxon Tiger Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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