Le client n'a pas laissé de commentaire.
David P
Customer Reviews for Mr Muffler Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I really liked the self-check-in service. This was my first time trying it.
Jerolyn WTruck wasn't even there. Customer service never answered the phone.
ClaytonOndre BThe reservation, check out, and check in process is convoluted and needs to be looked at by UHaul
MARK DAbsolutely not. The Casher who waited on me never acknowledged me when I walk through the door. Very slow, non professional and un-friendly. When she finally gave eye contact, she acted like we were a bother for coming in. She never walked with me to the truck to go over the look, miles, or nothing. When I returned the truck, again never acknowledged me when I walk through the door. She just took my key and said ok, we will send you the balance in an email. Very concerning. I 've used U-HAUL several times in my life and I've never received service liked the one I recently received. If she does not like people, she is in the wrong business.
CYNTHIA JEverything was great
JOHN KThe on-line drop off was a little time consuming, with having to take pictures on my phone.
Tony GNothing!!!
charles bClean our garbage in the cab, slick liquid in cargo area.
Christopher MExcellent customer service. Thank you for making my day less stressful.
MARIAN HExcellent service!!!
Daniel MI was using a different location to rent a truck to haul my event planning business items whenever we hosted a concert/event. Mr. Muffler Auto Care is the best ever! The owner is very kind, professional and always willing to assist with our business needs! We really appreciate her services!
Dolores GQuick great customer service and unbeatable rates !
Natessa DNothing. Customer Service was wonderful.
Jean SShe is so nice and she help out very well..
Jaykumar PTop notch rental business.
GEORGE GThe lady that was at this location had no idea what she was doing. I had made my reservation a few weeks earlier and when we got to the store the lady couldn't find it. She had to start from the beginning. I feel she over charged me because I was supposed to have the truck for 5 days (November 3 to November 8) and she charged me to November 12th. At the time I was in a hurry so I didn't want to argue with her. I'm very unhappy with the whole experience.
Patricia TThe service rendered requires no changes. The U-haul representative was very professional I would recommend this location to friend and others
ASHLEY MI had multiple problems with scedualiing. I was sent to a location that was closed the day I was suppose to pick up. Called u haul Had the location changed and was told that %100 the location was open and the truck was there. That location called me at 5 pm and said that they did not realize that I had a reservation and the main office did not call them. Last month I had a reservation and the scheduling was bad as well. I do not blame the locations but the communication between your call centers and the locations is very poor so much that I am not sure if I would rent from u haul again
glenn dKeep appointment times for equipment pick-up. I went to 3 different locations to pickup rental truck that was not at schedule location. Maintain maintenance on moving dollies. One of The 2 flat rolling dollies I order was not available, and 1 of the two box dollies I rented was broken and did not roll properly. Pick time for truck, dues to U-haul incompetence was 3,45 hours late.
Sondra T