Le client n'a pas laissé de commentaire.
PHYLLIS M
Customer Reviews for Mudea Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Vehicle was dirty and was not swept, Poor experience
Mk TNo only because of area of city. Would be concerned leaving my vehicle there if I had a late evening or overnight move. Or if there was no one at the business.
JMarius LHave the employee there not add extra charges to your bill. I had reservations for a tow dolly. I was told the price would be $100.30. It ended up costing me $154.26. I ended up having to pay an extra $40 for safe toll which I did not want. But I needed to totally then. I did not have no other way to go I had to pay it.
William Mthey offered to drive me back to my place which was 5 minutes away. That was really nice of them.
Jorge TThe station man was very polite and helpful. Unfortunately our car broke down the next morning. We had to return to mudea care car and leave it on Sunday morning. It was closed but we texted manager and took pictures to confirm it was returned. We have requested a possible refund even partial since it was returned next day to original location
Blair WFriendly manager and staff - easy pickup and drop off.
J BPricing at pick-up and return location was different for the extra days. They were very argumentative. I left paying a higher price when returning the U-Haul.
John CThey didn’t have all the equipment I actually ordered
Wendy WI didn't think the location was the correct one as it was a run down garage with broken windows. However I had no issues dropping off the truck and trailer
William WFirst/selected drop off location was crowded in the parking lot and full so they had to redirect us to another location.
Pamela MBusiness lacked cleanliness and organization. Most people would not go there because of that first appearance. The equipment was ruff but did the job.
GERARD PThe place was closed at my scheduled time. No one called me. Guy returned an hour late Rude customer service I was overcharged Not given a receipt to know how much gas then charged
Charles DThe UHaul worked, the staff was helpful, but the location a bit sketchy
Mike REverything went as expected with no problems. That was my first time picking up a rental by phone and I was a little apprehensive but the process seems to work great.
Albert R"Amos is Awesome", Unbeatable!!
Antoine SHave all size trucks I needed 10 to 15 ft Thanks for making the processing so easy
TOWANA LThe building is old and cluttered. The guy working there is nice enough though.
Jacques Severything was good keep up the good work
linda wAll smiles
Nakia CExcellent service à la clientèle
Christopher RProvide an appliance dolly something that the customer can use to move heavy appliances Mr Clyde was very nice in assisting me with renting the U-Haul you need more workers like Mr Clyde he was very nice, kind and professional
Tosha KI had a great experience with this uhual provider. Truck was clean. Service was exceptional.
Howard TOwner was fantastic and personable. Great experience!
Philip KGreat Location! Fast and easy service
Carlton JProvide better insight and solutions to consumers issues
Arvett JI was told I would get 37 dollars and some change back if I bought it back on a quarter of a tank but I only got back my deposit
Audrey FVery helpful
cynthia sCentral location but not so inviting. No issues with the return.
Frank BUp date info for the return places. The phone number is wrong on this one.
John HThanks
Abdulwahed AJust keep up the good work
johnny hThe owner was super helpful and went above and beyond to help me.
Cassie NLooks like an abandoned lot - lots of broken windows. No clear place to park a 26 foot truck.
Ryan HIt is unclear which contracts should be dropped into drop box and which should be kept for customer records
Nadia SThe man I spoke with on the phone after I returned the uhaul was very rude and disrespectful will not go back to this company again
KETRA Mseemed to be in a slightly sketchy area, but the person we dealt with was very friendly and helpful, especially as we needed to be moved to a new pick-up location
Rachel IExtremely efficient and great service.
Jason LThe location seemed like it was a junkyard. I suspect they were 50 or 75 cars many of which were not functional. There was a decaying mattress right next to the trailer I had to pick up. Additionally, when I went to pick up the trailer nobody helped me. I had the main handle a 6 x 12 trailer because it was jackknifed into a corner and I cannot get my truck underneath.
Gary SOnly as a last resort would I recommend this location.
paula lPlace was a dump. Trailer was amongst junk cars in a field. Trailer was not clean inside but had good tires.
James ECryprus very bad people.
lebert mThe gentleman who helped us was amazing he helped us fix our wiring so we could pull the trailer he helped us with a few things and was very kind and funny I believe he made our experience the best I wish I could remember his name older black man either way he was a pleasure and I wanted to make his efforts and kindness don't go unnoticed
junior mTruck was dirty and smelled like dogs. The cab reaked of smoke. The attendant was unconcernedabiut the conditions. Unfortunately there was nothing else available in our area for a one way rental.
WANDA SCustomer service was great! I would use this location again.
WANDA DGreat customer service. Very friendly and helpful.
Ayres BI was overcharged for the u-haul. It was only rented by me on Saturday, April 16, 2022 and returned back the same day and I was charged for an extra day. Will be disputing the charges. Poor customer service.
markisha mI reserved a truck that was part of the Truck share 24/7 program so I could pick up before the location opened. I get there at my reserved time only to find out that I would have to wait for the location to open a hour and a half later due to the key being in the lock box because a previous renter dropped the vehicle off at midnight prior to my reservation. This 24/7 rental program is horrible and was by far the worst experience I have had with u-haul. The Owner of the location was great. It is u-haul's 24/7 program that is horrible and needs to be discontinued until someone puts a little more effort into it.
Steven TOwner is professional, personable, and took excellent care of my rental needs.
JOHN W