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Roxandra P
Customer Reviews for Myrtle Creek Auto Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everyone here at thus location was wonderful to work with for my rental. I have worked with uhaul before and always come back. Tgus location in Myrtle Creek is so convenient for me as I go about downsizing and relocating. Thanks so much.
SUSAN LLet them know how big the tank is and how much gas it holds. 藍 Everything else was excellent, the employee professional, informative and fair. I'll definitely be using the services, and recommending, at that location again. Merci.
Tonya KEverything is good just the inside of the box was dirty but I did clean it after I got done using it
Anthony RThe guy was waiting for us outside. Quick and easy transaction!
Abigail JCouldn’t have asked for a smoother transaction.
JOHN REverything was fine
Richard VTruck was moldy and dirty. Low inventory. Gas tank was 7/8th full and requested 7/8th which was a guessing game.
Julie PThe truck was fine for the trip but I would say a minimum of effort was expended getting the truck ready for the next customer. Cab was not clean and a flattened cardboard box was left in the cab.
Bruce RI can't see any way to improve on the service we received. Good service good equipment.
ALBERT DHidden fees and rates are not specified at time of pick up.
Kyle PMy overall experience was okay. My main complaint is that I was quoted a price of 99 cents a mile for the use of the truck. Keep in mind that the day and date had been agreed upon. The day I wanted to use the truck on a Friday. upon showing up to pick up the truck I was quoted the price of $1,39 a mile. I expressed I would only need the truck for about 20 miles for the day. When I looked at the paperwork after leaving the figure of 36 miles was on the paperwork. I know this is a minor grievance but I plan on using a U-Haul truck twice more in the coming months and these figures would be significantly larger when I rent a truck. it would have been helpful if I had been informed Thur-Sun are considered weekend rates which is ridiculous!
Bruce RChecked in 19 minutes past the 24 hr reserved and charged for a full extra day. Not cool.
Marty BI never did find out how much I was charged for the rental. I had less miles than estimated and over fueled the truck quite a bit by mistake. I will stop by next week Thank you I highly recommend this Dealer
QUAIL LCash back rewards or discounts for repeat customers.
KAREN BDrop off went very smoothly.
Terry GNo improvement needed at this location. I had a very smooth check in. The associate was extremely polite and easily understood, helped us hook up the trailer and explained all we needed to know. A good experience overall.
Jesse NI paid for a Dolly and never got one.
Janell LNothing everything was fine
Richard VRien
Jay LMake sure equipment is in proper working order!!!
Randy HYou guys were amazing u saved our bacon anyone would b stupid to go anywhere else...thnx again for ur help have good day b safe and thnku
randy hEasy & fast service!
STEPHANIE MThey were the Best of the Best Fast freindly
milo lThey were the best of the best !!!
milo lRespecfulll people and nice customer service
Israel JThe trailer winches were corroded and rusted so it took a few hours of trying to get them to operate adequately to get the car secured. I called for Uhaul assistance when the winches would not work, but there was none available in my time zone, it was horrible --also the truck was quite dirty. The trailer was NOT fit to be used at all, let alone cost $80 plus, since we had to do hours of labor in the middle of the night trying to get it to not stick and just spew rust and actually let us re-direct the straps so it would maybe do its job, it was a costly nightmare. When we got to our destination 8 hours later half of the ramp stuck and we had to call for help to get the car off the trailer, and then we had to spend hours trying to get the truck out of our driveway, which we had asked for assistance with as well, so Again, a helpless 2 day nightmare No one should have to pay $500 plus to go through, nothing on the trailer worked as it should, and lack of roadside assistance to get the trailer to do anything was indefensible. Nightmare does not come close.
John FExcellent customer service
Alex NEverything was great. Nice people and well maintained equipment
PRESTON PStaff was very friendly and helpful! Thank u!
Rosemary DThe truck cargo bay had signs of mud but didn't concern me. The truck performed great and is the best U-Haul truck I ever used out of a half dozen that I have rented in the past.
Tim HAucun
Dewey HGreat Experience! Nice friendly service from a great U-HAUL center
GUY SNot a store I would normally go into. It's a combination auto parts, sporting goods, and gun shop.
PARKER MNo problems to speak of, same day service.
GARY S26’ truck had front end vibration, wheels out of balance or poor alignment.
Mark Swindshield could have been clesned
RICHARD CGreat people to work with.
ROBERT YStop renting the trucks to people hauling hemp!!!
Ethan WMan came right out and disconnected the trailer and I was on my way. Very pleased!!
TERRY KVery helpful
koreen wYou're doing great!!
julie wNice truck, great customer service at this location and a speedy check out. Used the truck all day and still came in under $60 for the total charge.
mike mI didn't rent a uhaul from you guys. I called and let them know that you had the wrong and was told it was removed, it obviously has not been since you just sent this to me.
ARTURO AExcellent customer service.
JOANNA BFast and friendly and very helpful
Patrick BI was overcharged and the back was dirty with soil and pot leaves, was a horrible experience overall just like my first experience and this is the second and last time. I will never use your services again.
JESSE BGot a call from "Susan at Uhaul Recovery". She is NOT associated with this excellent dealer. She was nasty to me and hung up on me when I told her the truck was showing a check engine light code. She called from 541-968-8159 and was wanting the truck for another rental and I wasn't quite finished unloading. She needs some education on customer service. If all Uhaul employees were like that I would rent somewhere else.
Delbert B