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Mark Miller
Customer Reviews for NWOS Collision Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No service at all
Stacy CarbajalGood service
Scott TookerI rented a tow dolly which ended up having a light out. While there was a walkthrough process for the truck, there was no condition check for the dolly in the app or on the lot.
Nathan JohnstonOh, no recommendations from us!! Very accommodating!! And being new to the area, we have found the most helpful, friendly people!!!
SANDRA ABBOTTI struggled with the checking the truck out and it. It was also parked in a tight spot.
Jeremy RushlowHard to find need better signage not good lighting lock box not marked uhaul Would be ok if these issues addressed
RITA JO SAUNDERSWhen reservations are made for moving equipment such as blankets, they should be available when the vehicle is picked up. Customer should not have to drive to another location to pick up such equipment.
Darryl GeorgeMore detail in opening lockbox as one step was missing to push in on handle before pushing down to open
KENNETH PHILLIPSHave them check gas levels and if it's wrong check for gas leaks/issues. I ran out of gas 2 miles in and had to call for a tow truck. When they put gas in the leak was found, and I had to pay for more gas than I expected originally on top of the gas to pay the tow driver. The owner was friendly and kind to load the car up for me, but the place had an incredibly powerful gasoline smell that overloaded my senses.
Nick HueyIt was hard to find the front door. Its a car repair company that has very few uhaul vehicles, trailers. He had what we requested though. He was friendly and personable.
Jeanie BookoutThe location was closed, so I had to use the website to drop off. The website would not share my location so I was stuck. Had to call Sherwood where I picked it up and asked what to do now. They tried to help but sent me to "traffic" they did ok but the whole website thing was CRAP and wasted an hour of my time. Never return unless the place is open, but you want to charge $20 for that which is also CRAP.
Susan MenzelJunked out vehicles. Was very difficult getting the truck parked as well as accessing the key drop box. This place should never be a Uhaul location
Karen LindtThe truck was well cleaned, inside and out, but when we pulled out the ramp a bunch of cannabis fell out because the previous renters had apparently used the truck to haul their plants. It also left its stinking odor, of course.
NADINE JOY LEWISOwner was amazing! We were in a tight bind traveling with our two dogs and he went over and above to take great care of us and get the vehicle we needed. Couldn't be happier.
DUSTAN CURRIERGreat customer service...the owner extremely friendly and helpful.
MICHAEL MARIO PISANRandy, business owner called me weds, august 25 and was extremely rude to me about the uhaul was suppose to be returned that day and where the hell was I and the uhaul. He said he had it scheduled to go out on Friday at noon and I was in the red for returning the trailer. I called and spoke to someone in coos bay and ended up talking to someone somewhere at a call center or something and he said no I was to return it on Friday and to have randy check the itinerary and it stated that the return was true to Friday. When we went to return the uhaul a day early, Thursday aug 26th at noon instead of refunding us a day they charged me for another day. Very rude again was randy. He should not be running any service for uhaul if that's his customer service.
Rhiannon BuckDrop-off was easy and the employees were friendly.
GLEN MATTHEW IVIEService was great!
Nathan BondIt took a solid hour to pick up a simple 5x9 trailer.
JEFFREY FRITZVery personable, efficient.
Jasper LilesWell you are way over priced and your inventory of what you can get is very poor and your trucks are really poor vehicle on gas mileage and to try to get something smaller and you want to charge twice the amount because it's not the location I can tell you one thing this is the second time I rented u-haul truck and I been screwed over twice I will never rent from you again
Tony OsborneThe truck we got from Medford smelled like marijuana and left all our belongings wreaking of it.
jacob trappStaff are rude and unhelpful. Highly discourage anyone from using this location for any service unless you enjoy being talked down to and treated like crap.
ALEK ROBBINSWe left the truck and trailer and keys and left and everything seems A-OK.
Susan PhippsTook a long time for check in, I was on a tight schedule and i was 30 mins late for my movers. The truck was not swept out and did not come with a dolley like the previous truck did.
Justine WinchellDon’t over book your stuff.
Brett CarderS.O.
synthia guillenThe blinkers didn't work and the truck smelled like puke. They over charged us and now they wont answer there phone.
justin couchVery cold and dark on a Saturday at 2 rainy and windy had to unload the trailer myself we let down the hill with a bad knee horrible experience will never you U-Haul again will tell everybody I know on social media
JAMES BOZEMANExelente servicio
guadalupe de la cruzTo crowded an no where to park.
Bob CollierExcellent customer service, thank you!
Jahn DeRykeAs soon as I drove up, someone came out to help. I didn't have to do anything, Rod unhooked the trailer and I was ready to go. I decided to stick around a few minutes and got a quote for a vehicle of mine. So in addition to another positive UHaul experience,I think I've also found my body shop of choice. Thanks Rod.
Gabriel SitowskiNot much room for storing uhaul equipment. Difficult to pull in and out.
Hans RuskaThank you. An enclosed truck would not have worked. Good call on your part! The open trailer was perfect. Merci encore.
libby watsonThe owner was great and very helpful. Thank you
Elaine Schubert