Not insist I put my deathly sick girlfriend into the back of the van and make me driver her across country in the back of a van . I realize we rented for 2 plus months . But I needed it for another week and I was mandated to bring it back . .
carl s
Customer Reviews for Orders Road Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This representative was very helpful. He saw me pull up to a gas pump and immediately knew I was dropping off a truck, so he met me outside and gave me instructions on where to park and how to leave the truck for him. Very polite and pro-active.
Randall HBubba was fantastic to work with , this is the only location I will rent from !
Timothy LBubba and his co-workers are AWESOME! I've been coming to this gas station/convenience store for many years because they usually have the best prices and the best Customer Service...Period! The clerks are friendly and helpful and really work with you when renting. This station is extremely convenient for UHAUL rentals. My favorite station for a quick stop and go....they are highly recommend anytime you need a UHAUL product!!!!!
DANIEL HThe folks at the front counter are awesome!
PHILlip DThe service was excellent and the cargo van was nice and clean will go to this location again
Judith TI rent trucks here every week for work. They always have what I need, and the customer service is excellent. Fortement recommandé!
Lyndsey LThe guy at the location was great and very helpful.
Samuel JI like the guys at that location. Friendly and helpful.
steve FOwner of this location is went above and beyond!! Courteous Professional and excellent customer service. It was a joy to meet him!! Highly recommend Orders Road Sunoco location
Darlene CI actually started with a reservation at Marathon on 62. After standing there over an hour they told me they had no trucks available and I had a reservation confirmation. They basically told me that I was out of luck and tried to send me on my way. I was dismissed and I was NOT at all happy with the treatment I received. At that point the dealer sent me to Sunoco on Orders Rd and I spoke with Bubba! He was absolutely amazing! He got us into a rental and managed to advocate for me to get a discount for all my trouble and wasted time. He was extremely friendly and so very helpful. We use truck rentals frequently and from now on I will be going to Bubba!!!
Sherry DHappy to give these guys the 5 stars that they deserve! My go to Uhaul spot, the best in Columbus.
LYNDSEY LTop notch customer service! Always ready and willing to help. Can't say enough good things about these guys!!
LYNDSEY LMy preferred uhaul spot, I rent sometimes multiple times a week. Always 10/10 service. Je les recommande fortement.
LYNDSEY LI rent trucks almost weekly and this is my preferred location. They always have what I need, and they're so friendly and helpful!
LYNDSEY LGreat store. Fast service and easy transaction. Nice to fill up truck at drop off and price was cheaper than up the road.
Kenneth RWas charged for 18 miles didn’t drive have to go back and deal with them over this situation
Paul SThe place is filled with cigarette smoke. It is not clean.
Denise Sfast service, ease in and out.
RICHARD SGuy in charge was awesome,great service. Will be returning in the future if needed and will recommend him to friends and family.
Amanda HNo need to go anywhere else. They always have what I need and are so friendly and helpful!
LYNDSEY LSuper nice people and super convenient. Will rent again from this location
James GEasily 5 stars, these guys make it super easy and fast. Je les recommande fortement.
Lyndsey L10/10 service, fast and friendly customer service, these guys are great, always make the process smooth and quick.
Lyndsey LExcellent service à la clientèle
Peter KBest place to rent in Grove City/ Columbus
Ryan Mconvenient location, mobile check in did not work, finally went into the desk to get help
Holly RThese gentlemen are always so pleasant and helpful. This is the only Uhaul location we recommend to our family and friends. Thank you so much for help.
Debbie MNafez and Sam are always so kind and helpful. I will always get my trucks here!
LYNDSEY LI’ll definitely use this location again if I need to and would definitely recommend to anyone I know
Marzel AVery easy and very quick. It couldn't have been better! Thank you for everything.
Michael KGreat service!! Good location...
Kellie WBest customer service ever and price wise it is very good.
KHALID MNothing needed. The employees at Orders Road Sunoco were awesome and a pleasure to work with.
tammy RI have moved too many times to count but every time I have I have used the orders road location to pick up my truck. They are fantastic people and I have never had an issue with billing or the vehicles themselves. I Definitely recommend them.
Michael JWas very easy to reserve. Very nice and friendly. Have always used Uhaul and will always you only them!
Mary BBAba is the best. You will fine nice people here. Lots of trucks and easy in and out.
RICHARD SNo improvement needed.
Timothy SBest Uhaul spot in Columbus! They've got a wide selection of trucks and trailers, and they're always very friendly and accommodating.
LYNDSEY LThere is no better place to rent trucks than here
RICHARD SThe location tracker was too sensitive. I attempted to pick up the truck before the establishment opened and wouldn't recognize where I was unless I was in the building
Richard FThank you u-haul
HAMID Mnot a thing, I have rented from this location every time I need a u haul rental. never an issue. quick turn around and the staff is professional and friendly. I definitely would recommend them and I will always use this location when in need of a rental.
Michael JThis is the best place to rent trucks, because we rent here all year long
RICHARD SEasy process and great customer service
Alison TThe person that runs this pick up location is very personable and helpful. Great person to work with!!
David HDriver door was hard to close, check engine light was on, engine needed a tune-up. Other than that, I had a great experience using the truck, the facility that i rented from was very professional and polite. The truck was clean - very clean - but the maintenance could have been better.
Carol BQuick and easy hassle free rental!
SCOTT KSam and Buba good
CARL MI have used U-Haul services multiple times and this by far was the worse experience. The U-Haul website wouldn't work. The person inside had me call his customer support line to get dispatched. I had to ask for the dolly's I ordered and carry them to the truck. The trucks front seat wouldn't work to adjust it forward. The person inside was not helpful. I finally got to leave with the truck over 30 minutes after my reservation which they did not extend my reservation return time due to this inconvenience. Then when I returned the site again frozen multiple times so the check out process took another 20-25 minutes and the inside person said "you should be good. It's been messing up all weekend. Just look for your receipt to your email." So I left. It was a terrible overall experience and I will think twice before using U-Haul again.
Alyssa DI was referred a few yrs ago and will continue to use this location when needed.
sheilla sThe gentlemen here are always super friendly and accommodating. They make the process simple and easy.
Lyndsey LBubba is awesome! Excellent customer service.
DANIEL H