Le client n'a pas laissé de commentaire.
John E
Customer Reviews for Pineapple Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This whole reservation for what was s originally The Van then at very last minute was told it has to be switch to a 10x10!! The tank wasn't even full, and yes Iphotos filthy box part of truck!! Oh here is the kicker,this one will have you for sure!! SHE DIDN'T EVEN SET THE RENTAL UP CORRECTLY AFTER SWITCHING EVERYTHING AROUND!! MY TRIP HAD BEEN SET FOR OUT OF TOWN TRAVELS,BUT SHE DIDN'T SET THE BOX TRUCK BACK UP WITH THE SAME INFO!! I AM CONTACTING A LAWYER OF THIS SITUATION IMMEDIATELY!! Could you Please explain why is it y'all keep calling me Tracey? Also what is that RIDICULOUS charge y'all went and sent her last evening?? My lawyer will be in contact! Thank you & God Bless Tammy Welch
Tracey UI have used Uhaul equipment many times over the last twenty years and I have never been disappointed. My last rental was no different. The equipment is always clean and in very good condition. This occasion introduced me to Stewart (spelling?) he was very friendly and professional. I absolutely recommend this location to anyone looking for moving equipment.
JOSEPH VThe whole 24/7 experience was a hassle, took over 30 minutes to secure my truck, which had no license plate, and then another hassle to drop it off. I have less issues renting cars during frequent business trips. Will do my best to never rent from U-Haul again.
Brian GVehicle was clean, drive was rough. back shocks were very bumpy,
Rudi WCar misfires and had very bad idle and low gasoline mileage
MARTIN ACould not ask for better service
Jean DThe staff was very welcoming and helpful. Made the process very smooth. Highly recommend to everyone.
Becky gHard to fine. The person who open was suppose to be there at 10am but was after 12 am before he got there. But all in all that's Florida .
Fredie WNo problems at drop-off point. Received a phone call and email regarding final charges. Very nice people.
Linda HCargo area unlocked and not secured. Only 3 pads and not 6 Could not locate odometer Started with less than 1/4 tank. Added gasoline to 1/2 tank. Parked and secured at end of trip.
Terry BInform renters of all charges they will incur.
Richard STrain the proprietor to offer prompt full service. This location should not represent U-Haul.
James TThe U-Haul leaked and soaked my things inside
Caroline GGreat working with the staff on both ends the offer of a free month of storage was amazing it was easy to communicate and work with everyone that we had to for this move thank you and yes we will recommend you
NORMAN LVery helpful and patient
Ryan GNot to improve, just want to say how nice the after hours drop off option is. Thank you
John EI was charged for fuel but returned with the contract amount. Communication was terrible.
Mildred WVery Friendly Service
Ronald BThe exterior was not washed the cabin was okay, the ramp when we pulled it out it was full of broken glass, I took photos, the steering needs to check out it pulls to the right.
John TI would not recommend U-Haul to anyone because of the fact that I have to pay for extra days when I don’t need them
Vito RIs no parking the truck is Left Outside the gate for you and you have to swap the rental truck out for your vehicle which is a little difficult at night
Lawrence EYour doing a great job please don't change anything
KYLE BExcellent service.
Thomas FThe operator sent me on a 850 mile ride with his oldest truck.
Donald WGreat communication and answered all of my questions before arrival and while picking up the truck.
Jamie SWhen picking up the truck it was badly covered with Florida love bugs . We spent one hour in the sun cleaning the window so we could see out . No so happy the truck should have been clean when we picked it up.
BONNIE HBusiness was behind a locked gate. You had to call a phone number and they told you how to get in. Number wasn't in a convenient place so that you would notice it. Would not recommend as an easy place to drop off.
bob jI rented an 4x8 trailer. No ability to lock the tongue if removed from the vehicle. Chain hooks opening to thin, chain would not stay connected to vehicle and would draw. Had to re-hook a number of times. Also pulled the plug for lights loose. Bad design.
Tom BEasy experience
Raymond CTell customers that your trucks get approximately 5 miles per gallon.
Gerald BService was excellent and quick. Such a great place to do business with!
Ronald TNothing excellent customer service will go back again thank you
Martin ZThey were supposed to be open at 9 a.m. nobody showed up till 10:15 which made my whole day I'm mess
Charles HEasy on/off access to interstate 75
Robert TThe young lady that was at office was excellent!! She was very helpful and just a overvthe too Good Person! Thanks
Lewis WAt the dropoff, no one was there.
Gary CGreat job. Manager greeted us at the entrance, paperwork to close out was simple and timely
JIM MI was not informed that my drop-off location had been changed, and so I was forced to drive miles out of my way to drop off the truck, which 54 U-Store refused to accept. This was highly inconvénient and upsetting.
Christine Hit was exclent
Robert BStuart was an excellent rental agent and I will absolutely rent from there again
Gary MWent well other than rental agent was late for delivery.
Mark MAll good
John PExcellent customer service! Super clean truck and such an easy process! Thank you!!!
Cara MNothing at this time.
tom mVery helpful staff
MARLI FMORE TRUCKS on lot
Gary BInsulting promised a free storage unit. I reserved one,was sent to this location and then charged . I was extremely inconvenienced at both pick up and drop off. I haul is terribly unprofessional and dishonest.
Richard R