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nick Capece
Customer Reviews for Pioneer Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always a great rental experience at Pioneer Rental!!!!
CRAIG RYNARWebsite, listed location to be open till noon. They closed at 11. There were multiple people walking around, trying to figure out how to pick up their vehicles, the scan image on the door to pick up or return. The vehicle did not work at all. Once I figured it out, it was not an issue, but I was quite let down That there was nobody there at the hours that was stated on the website website
William SweeneyPioneer Rentals, Inc. is an excellent rental company, and has a tremendous reputation for quality customer service. The owner of the business is personally involved and went out of his way to make sure that all my needs were met. The equipment was clean, and ready to go. The U-Haul truck we rented was a fantastic piece of equipment. FIVE STARS. Highly Recommend this U-Haul rental dealer.
Glenn AllenGood efficient place
Walter DeboI forgot my phone in the van. After I came back the next morning it was waiting for me at the counter. Merci.
david romStay the same it works well
GERALD JOHNSONExcellent as always
Marc RuggieroNothing!!!! Love the whole team at the Florham Park U-haul (Pioneer rentals) . They are always my go-to spot for rentals!!! G.G.
GERALD GRAYCustomer Service is always courteous and helpful. The team exceeds expectations.
Jim PapathomasThe person checking us out was very helpful and professional. Location is on a road that is easy to enter and exit.
Tipton FordNothing was good service
Jorge OviedoDrop my rental after hours so I didn’t enter the store or interact with anyone.
Ixzchel SalgadoAll went well, truck was fine. Excellent service à la clientèle.
Jim PapathomasRien
Aaron Schneidervery easy to rent and return here.
Monica LawrenceI was charged for fuel even though I returned the vehicle with more fuel than when I received it. Hopefully, it was an honest mistake, but typically mistakes that profit a business are intentional and I could not recommend such a place. When I called and reported the over charge, it was promptly credited back to me.
Mark OBrienNot a thing
Paul CrowleyThey make it a very easy process to rent and bring the truck to the door. After hours return is easy.
steve spiegelAlways a great experience when i have rented here
Frank KovarEverything went smoothly. Van was ready to go, easy to drive, and return went without an issue.
Gary RichenakerI am 100 % satisfied with my rental agent.... Pioneer Rentals.... it's the U-haul computer system that is in question. Thank God the rental locations are able to keep the rentals straight. My recommendation is to contact the renting dealer directly. DO NOT use the mobile app. When I call Pioneer and they confirm a rental... I know I can expect the vehicle to be there. Thanks Vern and Pioneer crew for many positive rentals this year.
Peter ChiarolanzioThe staff and van were great. Thanks so much.
RUSSELL LEVITTI rely on rented vehicles for my business and it's comforting to know that when I call Pioneer for a van rental the vehicle will be there ready to go when I get there. I couldn't ask for anything more. Thank you for A1 service !
Peter ChiarolanzioNothing, Pioneer rental is excellent!
GEOFFREY TWOMBLYRemove this franchise from the brand.
Robert DowlerPioneer is great. I highly recommend them
RICHARD ROMANOExcellent service. Thank you.
Michele NortonTruck fuel was on empty when I picked the vehicle. Also, I requested moving pads and a dolly and it was not with the truck. I picked equipment up after hours so I had to figure out so this made my move very difficult. After returning the truck the employees called me to ask where their equipment was not knowing I never received it. I would not recommmend this establishment to anyone.
Nick FreedEasy process all around, from reservation right through drop off. Great people, very accommodating.
Edmund ZilinskiFriendly salespeople, very good service. Would rent again here.
Olivier SalvagnoIt was a pleasure to deal with Pioneer from the start to the end of our rental. They are courteous, professional and all around helpful. We will certainly go back when we next need a van and we will enthusiastically recommend th
Kieron FarrellyThe staff at Pioneer rentals was professional and efficient. The truck was very clean. It was a little pricey but I guess that is what things cost these days
Christoper BoniExcellent all the way around!
Roosevelt DonatFast and easy transaction. Hooking up trailer and paperwork was quick. Whole process very efficient. These guys know what they are doing.
Fernando OcampoVery easy to use, no surprises, will use again.
Kenneth YihThe team at Pioneer Rentals is fantastic! Very helpful guys and they provide you with everything you need! In and Out in no time! Very satisfied and would highly recommend them for any U-Haul truck or trailer and anything else you'd need to rent!
Daniel ScagliozziI would only use a place where there are folks on site. The online app was absolutely ridiculous and not at all user friendly. It took longer to log in and log out at the end than it did to drive to and from my destination. What a total waste of time!!!
RENEE JOYCEDropped trailer after hrs, nice and easy, uhaul app is great!!!!
Alejandro CardenasGreat experience rental was available when I arrived it was clean the air conditioning worked great and return was easy
Maureen ConnellI just find your app very difficult to use. I was standing out in the hot sun trying to see my screen, and you were asking my for my photo/driver's license to upload. Couldn't we have done this before the pickup moment? Also I had ordered a half dozen furniture pads over the phone, and only one furniture pad was on the order. I had called back to confirm a half dozen and they had said yes, they were there (but they were not). Since the facility was closed, no option to get more. Otherwise a good experience.
Maureen CoeDue to the high prices of new vans... I'm still renting for my sound business. I know when I call the guys at Pioneer that I'm guaranteed to have a van waiting as booked. As always.... thanks Vern and crew at Pioneer Rental.
Peter ChiarolanzioPioneer is always excellent been using them for years
SAMUEL ROMANOThe vehicle was not ready when I picked it up. If company was not open I would have been screwed. Gas calculation was wrong and I was charged five dollars too much
GERALD PYDESKIA very pleasant experience
don chopoorian