All aspects of the rental went well. No issues to mention.
Colin H
Customer Reviews for Petro Canada Leamington
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The equipment was not cleaned after the previous customer used it. They apparently used it in a farm, so the outside was covered in dirt, although thankfully the inside was clean. The truck also did not handle well; it was very bouncy and rough while driving (with empty and full load).
Matthew VCould use help removing trailer from hitch.
MARTYNBRIAN INew operators - very helpful with rental and processing contracts/invoices
MARTYNBRIAN IThere is nothing to improve everything is perfect
raymond bProfessional courteous and polite!!
Furniture OReservation was quick and easy online… I had to adjust the date and time from previous reservation and one quick phone call and I was all set …. Van was clean and staff was extremely helpful and polite…. I also needed an extra hour added on and that too was very easy to do online… Recommend this location for all your moving needs they have all sizes available from vans to mid size to full sized trucks….
Jeff BThe only thing I did not like was that a photo of my driver's licence was taken by the clerk. She said it was uploaded to the website. There should be a way to do this on-line for privacy reasons. Other than that it was a excellent experience. I had a 15 foot truck and it got great gas mileage. I would rent another truck if I required one.
Rob SI have to say that my overall experience was not good at all. I had reserved a 10 foot truck from the Kingsville location for sunday at 11am. When I went to pick it up, I was told that they do not have the truck, that they had given it to someone else. When I asked why, I was told it was for a one way trip and one way trips take precedence over local rentals. I don't understand how a company could do this, when it was already reserved. I was then told that the Leamington location had a 10 ft truck available and I could get that one. I then had to call U'haul to make arrangements to get this 10 ft truck from Leamington. When I arrived in Leamington to pick it up, I was told that she had that truck spoken for. I said yes to me, she said no for someone else. I then said you need to call U'Haul because they said I could have this one. She then asked what time I would have it back by, when I told her I would have it back by 4 or 5 she let me take the truck. It was a lot of hassle for something that should have been very simple.
peggy sRepresentative was extremely helpful and knowledgeable. Will definitely use again.
DOMENIC PHalf the lights did not work on the trailer.
Kerwin AThe owners are extremely nice and friendly people. Very knowledgeable and great people. I would definitely recommend this location.
RANDALL I10/10 customer service. Have rented from this location 4 or 5 times in the past year and have never had any issues, friendly staff and good equipment.
HAYDEN PFast and cordial service
Jean PI have rented from this location several times and the staff have always been very friendly and helpful. This last time was on a Christmas holiday when all other locations were closed, they went out of their way to arrange a rental.
Kenneth B