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EDWINA JOYCE
Customer Reviews for S C I Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The service was great!
Denise KeyVery quick to get me checked out when dropping off equipment. Friendly and efficient.
ruth rossI had no issues. Pickup and drop off were quick and easy. The representative was nice and explained everything thoroughly .
Manuela StewartI was able to pickup the trailer earlier than scheduled. The only draw back was I had to wait 45 minutes to get the trailer
Phillip WardripThe ramp did not lock in when extended and fell off twice unloading the truck which was very dangerous
ronni chesnutTruck had more gas than when picked up. I got charged for more gas. I was charged for a cleaning of the truck. It was raining the whole time from pick-up to drop off. I don't know what the f ck would have been cleaned. Nothing was in the cab or box to clean up. I was ripped off by SCI Enterprise.
Robert ColkinsWhen I picked up the truck from this location, I picked the mobile pickup option due to the facility closing around that time. I got a call exactly at 5 (my reservation time) from the facility asking if I was still coming to pick up the truck. I told them that I was on my way, but the roads were snowy, and it was taking a minute. The person's reply was I guess I will try and keep the computer on." I was about 10 minutes after pickup time getting there to grab the truck. The person I dealt with was visibly annoyed that I was late and was short with me for the remainder of the interaction. The truck was clean and good to go, so that was nice. I ended up having to call in and extend my reservation. The woman I talked with from uhaul's customer service line was friendly and very helpful. Upon returning the truck to the facility, I had a different person I interacted with for dropping the truck off. He was happy and helpful. Made my view of that facility more positive.
Ben WintersWas quick easy. Appreciated them hooking me up when i picked up
doug schwartzkotsVery friendly and easy to work with! The pick up spot was a little tight
Annette BartonAs far as SCI goes nothing to improve those people are wonderful they do a fantastic job.
Sue WardThe owner was very kind and helpful. Would totally recommend S C I!
DARLA CHAPMANApp was too difficult and time consuming. Plus we had to call the 24 hour number to walk us through the process. Next time we will walk in.
Janelle McRobertsGet better management
Zac StevensThe folks at this location were extremely helpful and very very pleasant to work with! I would rent from them again in a heartbeat!
LYNN JONESI definitely recommend this location. I worked with Pam she was so helpful she went the extra mile too make sure we was taking care of. So thank you Pam you have a loyal customer.
joseph harvillIt went very smoothly picking up and returning.
Yolanda FinchHave more customer service foe only u haul at the the location instead have a dual business. Where a u haul renter has to wait in liine for somebody to get hot tub equipment
Phillip WardripThe gentleman that wrote up the contract and handed me the keys, was professional and courteous. Excellent experience.
Kelley NicholsEasy rental.
MICHAEL BECKSuper nice staff, dropping of the u-haul truck was a breeze.
MICHAEL BECKThe uhaul app didn't work wouldnt allow the location to be recognized. A total waste of my time.
Michael RiosMerci.
BRIAN WHITTENBERGThe man that was there when I returned the UHAUL was not very friendly at all. The location was good but the customer service was not.
mary anne meadStaff was professional and very responsive. I will definitely be going back to this location for all of my Uhaul needs.
Justin ZeliffThey're very cordial and polite very easy to get along with great people
gene odmanI thought the whole experience was very easy and professional. I felt that they did everything they could to accommodate me.
patti garredAgain very helpful. Thank you!
David BrameEverything thing went excellent. I would recommend anybody to rent a u haul product to go SCI enterprises
Phillip WatdripThe pickup truck that I reserved was not available and had never even been returned from the previous renter the day before. I had to rent a moving truck instead and it was expensive for just 24 hrs. The truck was dirty, couldn't hardly see out the windows and the handles to roll the windows down we're broken or non existing.
Cheryl WilkinCustomer service was first rate. Totally smooth transaction.
Rich ShaferGreat family operation!
MONTE FOLKINSNice people, handled quickly and professionally. Would recommend to anyone
Mark StraitNo kidding, best truck I have ever rented feom U-Haul. The staff at SCI are top notch
Colin AlbersOther than having to move a trailer to park a 26 foot truck so we wouldn't block parking lot entry/exit, the overall appearance of location was clean and organized with easy access. A customer should be able to access their info by using contract number and not entering the info over and over again.
Joseph PradoEverything was just fine
MONTE FOLKINSI want there during the drop off, but I know the people at this location & they are amazing people. Thank you again for everything.
Shawna NuttWhile the vehicle was clean, there were some parts not so clean like the mirrors.
kendall giratasHave more one way u hauls. After calling for hours and stopping at several locations all over Seattle. And then confirming a reservation to then get it canceled. The closest one way was 2 and half hours from Seattle. The call centers are horrible. A direct number to the actual store would be great.
Misty MeisnerQuickest rental experience I have ever had—friendly good service!
Melissa WilsonIt was super easy and great to drop off the vehicle. The lady on the phone gave great directions of how to drop off the truck when they were closed it was the best drop off I've ever had.
Scott MacalusoFriend service / great rates! I'll be back! Lol
Albert McclarenAir bag light was on. The outside of the until looked like it had been down a dirt road for miles when it was raining.
Brandon BogarPleasure to work with
James MasonI reserved a u haul for this location and received an email that it was confirmed for this location, I still have the email, and then we get to the store and they tell us the u haul is in Moscow. We were never told this would be the case, and then had to scramble to find another u haul in another location. It was never communicated to me that the u haul would be in Moscow.
Amanda AtkinsonBest experience yet for U-Haul.
Robert BroylesA little bummed, I got the truck because i thought it would have a ramp and make things easier but discovered it didn't have a ramp. Nonetheless it did the job and I got everything moved. Merci.
Tiffany Belieu