Customer Reviews for Smd Self Storage

Évaluation :

5

Every time I called the office, the staff were friendly and helpful. I appreciate the assistance.

Évaluation :

1

I actually moved out at the end of November, 2022 and have been fighting with your business to correct my move date and correct billing since that time. You need to correct my account and better organize your billing processes.

Évaluation :

5

I ATTEMPTED to rent a u it from this location on 7/22. I accessed their information thru the Uhaul app as a trusted affiliate. Made a reservation. Got to the facility as it stated online office hours were 7am-7pm on Saturdays. No one was at facility. They didn't even have an office that I could find and we called between 3 of us over 20 times. It rang, answered by a machine, placed on hold then immediately disconnected. After over an hour they finally called back but we found a different location not thru uhaul which actually ended up costing us way more money. Do NOT recommend.

Évaluation :

5

Great service thanks

Évaluation :

5

The Smd Self Storage in Gray, GA was excellent. If I ever plan to move or need to store items in a storage, I will definitely use them again. The staff, especially Britnie, was helpful when I moving items in as well as moving items out into my new place. Everything seem to be secure and well in place. I never had a bad experience and would recommend anyone checking out to Smd Self Storage in Gray, Ga. They definitely beat out the prices in Macon.

Évaluation :

5

The day of move out I had water damage on my belongings and boxes of important paperwork soaked with what seemed to be bad leak somewhere that had not happened before until now Paperwork ruined and other new things still in new boxes soaked and thankfully not damaged Other boxes were wet that had other belongings in them and the boxes just collapsed when you picked them up I mentioned this to the Lady on Monday and she apologized and said she would tell the owner and that the owner would reach up to me but as of today 4 days later I haven’t heard nothing so guess she or him doesn’t care Thx

Évaluation :

5

Had a little door pad problems at first but they were quickly resolved. When calling the office I received quick, courteous, professional help and my needs were taken care of. Thank you for the good service.

Évaluation :

5

My unit was at the very back of the property and given the winter time and getting dark early, once the sun went down it was very dark in the back trying to load and unload items. The only lights that put out good light are on the street. There are a couple of motion sensor fixtures on the back in the middle building but they do not cast out

Évaluation :

5

Easy to access and well maintained storage facility. Fair priced and great customer service!

Évaluation :

5

Nice facilities.

Évaluation :

5

Anytime I call the lady was extremely nice and accommodating

Évaluation :

4

Was told could have a place inside and had a half wall in it for 90 but got called back with a different prices personal that was not right but it was not the lady's fault it was from the owner

Évaluation :

5

This was actually the 4th time I have used SMD Storage and everytime has been easy everyone very helpful.

Évaluation :

5

Clean storage units and great security with access key pad

Évaluation :

5

Very easy to setup and move in!

Évaluation :

5

Wonderful staff and facility :

Évaluation :

5

got to my unit late on a sunday and someone had taken the unit reserved for me. called the office and left a message. they called me right back and got me another unit immediately.