Customer Reviews for Sage Truck Repairs
(U-Haul Neighborhood Dealer)

Évaluation :

5

Amables

Évaluation :

5

Last minute rental and was able to accommodate

Évaluation :

2

Place was weird taking pictures of my perc

Évaluation :

2

When we arrived during the day there was no one from Uhaul at the office. There was no place to drop the trailer and turn around I had to back the trailer in. Sidewalk is overgrown with weeks, You weren't even sure that it was a uhaul place and couldn't figure out where to go when you arrived.

Évaluation :

4

The hitch mechanism was frozen and i could not rotate the screw by hand. Had to procure a pipe wrench and wd40 to get it working again. Suggest this be lubricated upon drop off.

Évaluation :

4

Great people to do business with !! Far better than the merrillville on US-30

Évaluation :

5

I first went yo the Merrillville location and the staff were poorly prepared and I left and went to save truck location. What a difference

Évaluation :

3

Maybe. No one was there to assist when the lock would not open. Finally got it to open.

Évaluation :

1

I have no issue with the drop site. My issue is with U Haul's stupid idea that I have to take my time to check in the equipment using my phone. That is idiocy. I'm not your employee. That idea sucks. I know, the next thing is that the customers will have to be on call to come back and move the equipment around on the site, or transport it to another location at your whim. Oh, you could also call us when new box shipments come in so we can unload the truck and restock your shelves. Gee, if we don't come back, you can charge us another $25.00. Boo on you U Haul.

Évaluation :

2

I got there and they had no idea I was there to rent the truck. They had no clue where the key for the truck was or how to look it up. I had to wait 30 minutes why they figured everything out.

Évaluation :

1

Thiefs. Worst experience. Wouldn't use Uhaul again if it saved lives.

Évaluation :

5

Everyone at Sage was awesome.

Évaluation :

2

We were lead to believe that we were dropping off at a uhaul establishment with storage facility. We had to drop off the car trailer, go unload into storage unit, reattach car trailer and then drive to Sage Truck Repair. Very frustrating.

Évaluation :

3

Jamie was very helpful and friendly.

Évaluation :

5

The online 24/7 check in was terrible. It took forever and was not easy to figure out. Had I known this, I would have rented from a place with a person to help. My Pick up took an hour total just to click through the steps and get approved and requested documents I wasn't aware I would need with me upon pick up. I will not do this option again.

Évaluation :

5

Great and very friendly customer service

Évaluation :

5

The staff at SAGE were incredibly helpful, going above and beyond to ensure I had all the right parts to tow the trailer. Parts were purchased on the spot and they even had a gentleman get light connectors from a nearby store for me. I cannot say enough good things about this experience and the crew that helped get me on my way. Wonderful people!