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nipul P.
Customer Reviews for Sammys Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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After waiting 2 days for them to check in equipment, I had to make the long drive back to store to check in myself so 8 didn't get charged more.
David S.Great people
Jimmy S.The staff are most friendly. I plan to return there again and again.
Daniel T.The staff was friendly and helpful, I would recommend them.
William E.Did not have the 15 foot truck i rented so i had to take a 26 foot truck.
Joshua M.I just dropped off a trailer, after hours. There was plenty of room to turn around and unhook the trailer.
John D.While I use UHaul and will continue to, I was asked to take a pull behind car dolly to the Tennessee Location, which we did. My understanding was that I would receive 25 and either a day or mileage credit. We dropped off the dolly on Friday. I didn't receive the 25 credit until Monday. I was also charged 33 for extra mileage and received no consideration as promised. I will not do that again.
Cathy W.Excellent service à la clientèle.
Cynthia C.Sammy's location employees were super nice and very helpful. Hands down the best uhaul location so far, and I've been to a few lately with my multi-leg move. Thank You.
Sherri D.Took a second trip to location and a call to the area rep to get the refund.
WESTLEY W.If you rent it you should be able to return it to a UHaul place closer to your move instead of driving additional miles to return.
connie S.Had trouble sending turnin on app.
Gregory B.The service for rental there was very slow, I wouldn't recommend this place to anyone.
STEVEN A.I would suggest having an additional employee that works exclusively on U-Haul equipment. I had to wait awhile to get checked out and get on the road.
Henry C.Need more help at this location. Had to wait, when first in line, for paying customers.
Patricia S.This location was easy to access, but we stopped at another U-haul to get some help in Tn. This was called a neighborhood U-haul in Pigeon Forge. This place was a dump! It was a wrecking yard and you couldn't even find the office! I wouldn't leave your equipment in this place!
shawn M.Because its a small mom and pop store with few workers, it would be nice to have a faster way to check out. Maybe have everything ready and all I world need to do is show ID and sign since it was reserved through 800UHAUL.
Heather T.Again Bravo !!! 😊
Richard E.Good customer service.
Steve S.Flawless.
BOB J.Poor return process. Had to off load the trailer with no assistance in a parking spot because their lot was full. No assistance from staff? Really?
DAVID P.People were fine. Like l said above it's your policies and prices that l have a problem with.
calvin M.Just not much room to drop anything off cause they were so full. Also annoying that we had to pass 4 other uhaul locations to get to this one because it didn't let me pick anything but this one. But this location was nice and clean. Didn't see anyone around.
Victoria D.The U haul representative at Sammy's Auto was very professional, friendly and helpful.
Phil W.Tow Dolly in good condition. Fast service and easy check in and check out.
Russell C.People who helped us were terrific !!! They went above and beyond to assist us. We were very grateful to them.
Patti H.Sammy was super nice and helpful. Je les recommande fortement.
John M.Greatest U Haul experience that I have ever had!!! Easy and fast and some of the best people you could ever meet!!!
James N.Sammy's Auto parts personnel came out to assist me with that parking of the trailer and with removing the trailer from my vehicles hitch. Merci.
Kenny D.Bent over backwards to see all went well.
STEPHEN F.The owner had left a young girl by herself on her 2nd day and she didn't know how to return our truck. The girl was very sweet.
Stacey S.This is a great shop with very helpful workers. They were nice and helpful.
Daniel C.Everything went as expected
Johnny W.Very friendly and helpful!
MICHAEL P.Great price and great customer service
vlas A.Truck smelt like cigarettes the traction control didn't work
Anthony S.I could have found a location closer to where I was living. But they did provide me with friendly, quick service
Marlou G.You can improve by having the truck I rented at the location I rented it at. I rented a 15' truck at a different location and it wasn't there when I came to pick it up. Instead you gave me a 20' truck and made me drive an additional half hour to go get it.
RUSSELL B.No assistance parking or unhooking. Trailer was not checked in, I had to call customer service to avoid extra charges.
LESLIE E.Aucun
Gerald S.Great people here and very helpful!
ed P.Great people work here -- very helpful!
ed P.I had truck for less than 6 hours and my card has been charged for almost $300
Alissa H.No one was available to check me out or help with moving the U-Haul trailer. Had to remove the trailer myself. Guy inside gas station said to just "leave it somewhere in the gravel area until I can find someone to check it in ". Did not offer to assist or help and was not buys at the moment in the store. Would not recommend this location .
Samantha G.dealer charged me for the insurance after i declined. would not give me a contract befofe i left. had to hook up trailer myself.
JOHN A.I reserved a 10-foot truck and a tow dolly or car carrier I ended up with a 26 ft truck which caused me to have to spend double the amount a money on gas
Gregory C.beau travail
Kevin B.