Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great location! Very easy to return equipment. Have rented and returned to this location in the past and is a good experience each time.
Carol Menzel
Évaluation :
2
When I picked it up
He was closing early
And I didn’t get the packing supplies I needed from him until the next day so I couldn’t pack until the next day
Had a truck but couldn’t move
Shawn Woitas
Évaluation :
5
Rep took the time to check in my truck after hours
Stephen Salisbury
Évaluation :
5
I had to drive sixty miles out of my way to return the trailer. It would've been much more convenient to allow a one-way trip.
STEVEN MILLER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erin Ledlow
Évaluation :
5
👍👌
ABIEL LINAN
Évaluation :
5
Very Friendly and nice staff!
Lorraine Warhurst
Évaluation :
1
The uhaul had sensor issue that lit up and when we called uhsl customer support they said it has to do with the breaks. Ugh. We had to go slow on the wet road since we were already traveling. I had hoped the vehicle was inspected before allowing a customer to drive long distance and could have endanger
Carmen Dadi
Évaluation :
5
They forgot to check the trailer in after I returned it, so I got an overdue notice a few days later, but a quick call easily resolved it. No big deal, they were able to help me quickly and they were busy. The help center for a great job.
Dustin Tower
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joel Kanvik
Évaluation :
5
The truck served our purpose well. There was an alert that the tire pressure monitoring system needed service. I would not have driven the truck out of town, but I had no issues with our use. The location has always worked out well for us.
Michael Dominguez
Évaluation :
5
So nice and they walk you to the vehicle.
Marianna Vizquerra
Évaluation :
5
Very accommodating and helpful.
Antoinette Glover
Évaluation :
3
Le client n'a pas laissé de commentaire.
Corey Levenson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Watson
Évaluation :
4
Le client n'a pas laissé de commentaire.
wayne dewinne
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONALD WHITE
Évaluation :
3
Reservation was great. Pickup was quick and friendly. They confirmed that my pickup time was 6:00 pm but did not set any expectation that the office would be closed or direct me to after hours return process.
Sarah Hinojosa
Évaluation :
5
Le client n'a pas laissé de commentaire.
randy sutton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Doreen Gomez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Tiede
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert smoots
Évaluation :
5
Nothing needed to improve.
vale worsham
Évaluation :
5
They made the drop off very easy. Thx
Joseph Walbert
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peter Sedillo
Évaluation :
5
use them again as needed.
Thomas Miller
Évaluation :
5
Thanks for making this a super easy experience! Glad to have a quick conversation about my move with the owner/operator which led to me buying some rope, which I wound up needing very badly. They have everything you need at this location. Merci encore!
James Comorote
Évaluation :
5
You guys are the Best in San Antonio 👍🙏
Edelmiro Rodriguez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy-Ann Thorpe-Hood
Évaluation :
5
The team was very helpful. They identified that I had a blown fuse that was causing one of the lights on the trailer not to work. They helped replace it so that I could get on with using the equipment I had rented. Excellent support! Highly recommend this location!
Bret Colby
Évaluation :
5
Great staff
dan daniels
Évaluation :
5
100 % recomendable. Excelente servicio !
Gabriel Hernanez
Évaluation :
5
Saved me when my trailer fell off.
Kiersten Craig Smyth
Évaluation :
4
Easy to find parking to drop off the truck. Although, the lot isn't paved.
Alishan Momin
Évaluation :
5
Staff was very friendly and helpful when I picked up my trailer and when it was dropped off .
Lon Bleess
Évaluation :
5
I’m not sure if it’s this location or all UHAUL locations but the guys at this 281 location are always very friendly and very helpful.
Mark Molina
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Hamman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ann Kellogg
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Bouthillette
Évaluation :
5
Super friendly and very helpful every visit!! Best service I have ever had at any UHaul or anything related. Can't say enough great things.
Kelly Shore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Espino
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRETT HENSEL
Évaluation :
5
Excellent customer service, friendly atmosphere
SEPTIMUS A
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN CROUCH
Évaluation :
5
The check in guy was excellent. He made things super easy for me and was very nice!
Carlos Myers
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Rios
Évaluation :
5
Best place for all your UHaul needs. They have the most inventory around, best service and they've never let me down. I've been using S&R for over 12 years and will always have wonderful things to say about the company!
CINDY ANDERSON
Évaluation :
2
Would have been happy with the service if I hadn’t been upcharged for 3 gallons of gas (on a 15 mile total) after we had already put 2,5 gallons in to return the truck to it’s original level.
Debi Jones
Évaluation :
5
The only "not so good" lots of holes and uneven parking areas where the transport trailers are stored. Other than that. I highly recommend!
GILBERT YTUARTE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger Peters
Évaluation :
5
It was a very easy, no pressure process.
Robert Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larkin Harrison
Évaluation :
5
Use this place most of the time
Greg Howerton
Évaluation :
5
Evan is always friendly and helpful! Very easy process!
Tracey Krause
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Gnadt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brent Gilbert
Évaluation :
5
Great Service, very professional. Thanks
Carlos Avila
Évaluation :
5
Le client n'a pas laissé de commentaire.
Doug Beall
Évaluation :
5
Trailer was ready when I arrived and was out in less than 10 minutes
James Barnes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanette Maxey
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Eickenhorst
Évaluation :
5
Great friendly service! Enjoyed working with Evan. He's excellent!
John Bernal
Évaluation :
5
Great experience, very helpful and easy process throughout.
Gregory Robinson
Évaluation :
5
Thanks U-Haul and S&R, renting a trailer for quick projects is so easy, reasonably priced, and your staff is helpful and friendly!
Tracey Krause
Évaluation :
3
Location was quite busy so the wait was long to get checked in. Other than that it was fine
John Durland
Évaluation :
5
They are da best
Armando Mora
Évaluation :
5
The guys are always help full and accommodating.
Andre Miller
Évaluation :
5
We have rented three times in 30 days, each visit was as pleasant as the first visit. The manager is very knowledgeable and the other staff members have awesome customer service as well. You have a great place of business.
DENISE VON WIECKI
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Irwin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin Hoffman
Évaluation :
5
My only feedback that isn't positive is that the website was not functioning properly and making and modifying the reservation required a call to the facility where we picked up and dropped off. That said, the employee that helped me was great. This location has a great selection of sizes and weekend hours which meant we didn't have to do the contactless/after hours pickup, which we have had problems with in the past. Great location, great staff
Emma Hnatiuk
Évaluation :
5
The truck was cleaned, but windshield wipers needed replacement which was discovered when it began to rain. We meant to inform the drop off site of this, but unfortunately forgot to tell them. Also, when booking the reservation, I was asked morning or afternoon - not a specific time, so i said morning. Ten o'clock was placed on my order by uhaul. When we arrived at 11:15-11:30, we were told my reservation was almost canceled because I was late - in my opinion, before noon is morning which I requested. Anyway, I believe it would be helpful for uhaul to make customers aware their reservation may be canceled if they do not arrive by a certain time as I was totally unaware of this policy.
Grace Hankins
Évaluation :
5
I couldn't use the equipment due to the main tie down ratchet was missing from one side. This location is awesome, we just both missed the broken equipment at hookup.
John Kimes
Évaluation :
5
Great customer service! Very organized and helpful!! Made the whole experience easy.
Dalleen Dickson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos Salinas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anita Wray
Évaluation :
5
A great example of customer service.
DONALD WHITE
Évaluation :
5
Service was great, as usual! Thanks!
Tracey Krause
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alfredo Celaya
Évaluation :
5
Le client n'a pas laissé de commentaire.
SILVIA QUIROZ
Évaluation :
1
Picked up truck and the muffler was not attached. The truck was so loud you could not hear the radio or speak with passenger. The staff laughed when I told them about it and said well some of them are loud.
Michael heaney
Évaluation :
5
Le client n'a pas laissé de commentaire.
Akbar Bolani
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonathan Reynolds
Évaluation :
5
Everyone there was great. Very smooth operation!
Steven Peterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory Lamm
Évaluation :
4
Le client n'a pas laissé de commentaire.
Amy Tindol
Évaluation :
5
The reservation process was real easy and sales associates were very helpful
gilbert campos
Évaluation :
5
Evan was great, super helpful.
Ronald Allison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua Elmer
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Antelo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eythimios Partalas
Évaluation :
5
Good service
santiago valdez
Évaluation :
5
Easy drop-off!!! Thank you!!!
Trish Sebek
Évaluation :
5
Always had every trailer or truck I needed. Very helpful
Chris Vasquez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Orlando Monge
Évaluation :
4
Biggest issue is parking for customer vehicles is not easy or straightforward. When we picked up there was an 26' truck parked in the customer area. The staff are great!
Dorothy McKay
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOUGLAS SCHMIDT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Harris
Évaluation :
1
I rented continually for many years and the storage facilities deteriorated every single year. At first we had electricity in each unit ….. FYI …. I vacated in the month of March 2023 and I was paid up through March 31, 2023. Your narrative that I vacated on 6/26/23 is incorrect plus I emailed y'all my intentions in mid March
ADRIAN AUGUSTIN
|
Expérience générale
Évaluation :
5
Nice people
mohammad awadallah
|
Expérience générale
Évaluation :
5
Friendly folks and the storage unit worked great for my needs. Thanks much.
Darren Mcelroy
|
Expérience générale
Évaluation :
5
To everyone who have not experienced to business of s&r and the wonderful personnel they are great I have never seen better service each and every time, I have fun and good talks plus friendly atmosphere thank you all
AARON WILLIAMS
|
Expérience générale
Évaluation :
1
We left our ski boat in this storage unit for less than 2 months while moving and while it was there an animal ripped up the seats. The manager did nothing to help with repairs. I do not recommend.
Kathy Miller
|
Expérience générale
Évaluation :
4
Friendly staff, unpaved rough roads on premise.
John Garza
|
Réservation
Évaluation :
5
Awesome Staff
MATTHEW CASH
|
Expérience générale
Évaluation :
4
Easy process. Facility does need an upgrade to the inside of their road.
Privacy Request
|
Premières impressions
Évaluation :
4
The staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.
Privacy Request
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.