Katie and her Crew are so amazing. Not only did they help us get into a storage unit but also had a UHAUL ready and waiting for us. Katie even helped us with getting a couch into our storage.
Casey Decker
Customer Reviews for StorRight Self storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I originally rented the U-haul through Cullens Rentals. Thursday night I got a text moving my rental to Nosso Auto. They called me Friday and said they would email me a code for the lock box because they were closed Saturday when we were picking up our U-haul. I never received an email and didn't get a code. They wouldn't answer the phone and when we called the U-haul help line we were on hold for 45 minutes and transferred from one person to the next. Luckily we finally got our rental moved to StorRight and they had a truck like the one we had rented. It was VERY stressful and we were set back moving over 2 hours. This is extremely unprofessional and needs to be fixed for future people to rent U-hauls. Everyone's time is important and people rely on things to be available when they have reserved them and paid for them.
Josie StewartIt was a great experience The trailer was moved out where I could easily access it. It had the blankets in it. Everyone was super friendly. Especially Katie the manager. I definitely would recommend this location
Jay PlummerShe was extremely helpful We showed up at the last minute she was Very nice! I greatly appreciate all she did for us!
Angielinia HowellVery helpful, knowledgeable, Excellent customer service at check out and return
JOSEPH LEANo improvement necessary. Katie was fabulous at helping us in every way!
Annette Blackgreat customer service, easy to work with. simple transaction.
bryan lamoreauxI wanted to drop off with a person and I called to verify that I could and when u got to location, well before closing, she didn't come out to help. And I forgot my phone to do app return. I won't rent from Enoch location ever again. Plus my estimate doubled !!!
Janie CunninghamIncredibly helpful staff, could not have had a better experience.
Tera LuckyLove the mobile pick up and drop off
Krista WiekampCustomer service was great. pumping gas into the Uhaul was a nightmare. It should come with a warning or instructions.
Jackie ShorterKatie is very competent and helpful.
Jerry SpencerThere was a double booking on my "guaranteed reservation". I arrived at 9:00, as scheduled, and my truck wasn't due to be returned until 11:00. The employee was kind enough to call the previous renter and made arrangements to have the truck in by 10:00. Because of the time-crunch, the truck was not clean when I picked it up. The driver side floor was muddy and the back was not swept out. Neither were a big deal, but affected my impression of the rental. Employee was friendly and helpful.
Ray MunsonTruck was clean and ran very well. Staff was very helpful. Best experience I have had with U-Haul.
JAMES RAWSONExcellent customer service! We'll use this location again in the future. Merci
Laurel hastingsAmazing location. Great service
Colby AndersonHonestly so wonderful. Great, great service.
Kyler AlmBest run UHAUL ever used. The operation is very well run!!!
Robert OllaThe gas tank was not full which was not a problem for me,but service was excellent.
Philip NadeauVery good place to rent from
Jay WattersonBest Uhaul location I have been to in this area.
Jay WattersonSuper site staff
Cavett IshiharaSome short of location sign, Otherwise a great experience Thanks..
ALEX RUBIOAlways friendly and helpful
RONALD M VALLANCEKatie was very helpful and informative.
TIMOTHY BROCKWAYVery personal was very pleased
GARY DAVISVery pleasant and friendly representative. It was quick in and out.
Eduardo RodriguezNo negative comments here. Katie, the rep that handled my rental was a gem! Very positive person, extremely knowledgeable about the various truck rental options, was a great listener and helped me find the best rental option for my circumstances. I will use this facility in the future for any rental needs because of the exceptional service that was provided me!
Steven ScharnHire representatives that aren’t rude and argumentative and also lie about the rates
Kenneth MattesonJust a key drop. Not open.
Mary Jane ClarkMy experience with StorRight Self Storage was very good. The vehicle was clean and on time, check in and checkout quick and easy. Kay was exceptionally kind and helpful. I would highly recommend this U Haul facility!
Steve ScharnThey were. great and very helpful!
peter griggsShalee was awesome! I wish I could add more stars to the review above. She made sure we had everything we needed. Literally took care of us from beginning to end of the journey. Thank you again!
DANIEL REILLYI had no complaints whatsoever. All went smoothly. Thank you!
Jessica TolandExcellent customer service above and beyond!
Randy CosbySalesperson was great and cared about the customer. Excellent customer service!
MARK CRANDALLUHaul more than doubled their prices in the past fee months. This makes it tougher to use UHaul in the future, especially with so much competition.
Alan BrajnikoffThey went out of their way to get us the best price for multiple u-haul trucks. We needed to keep the trucks extra days and they were very understanding and accommodating to us.
SCOTT POPEThe drop off site in Enoch, Utah was easy to locate. The staff was very nice, helpful and answered all questions
David McConvilleAttendant was very busy and the system was very slow. I think they need a faster WiFi
JAMES EDWARD BREWERGreat & friendly!!
JOHN DEANKeep operating as you are. Quick and easy.
RICHARD EADSEvem though nobody was there upon return they had a number to call with questions and the staff did an amazing job. Very helpful and polite.
Bryce MitchellMy only suggestion is to make it easier to drop off after-hours. Perhaps a way to lock or secure the trailer in the grave areal by the highway. Great service overall. Thanks so much.
David LuntExcellent service à la clientèle
Paula MoosmanYou guys suck
Marc Mclemore