He was very helpful
Peter P
Customer Reviews for J&L Int'l Trading LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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great customer service, unlike most Uhaul places i have visited
HONORE LThe owner of the establishment was very nice ,punctual and showed me how the equipment worked i would definitely rent from him again. He made the process very easy. And when we had to cancel the first rental appointment due to snow we had no problems rescheduling he was very accommodating.
Samuel MYou are the Best and the man working in the Store very kind and helpful.
ISSAM AWas a simple process to get the truck but there is not many signs pointing where to go especially to return. As it is a busy one way road. Truck smelt like stale cigarettes and there was no dolly. Truck barely had a quarter of gas.
Victoria MThe site is small and poorly situated
Keith BWas a great Rental experience. Needed a hauler for an emergency with helping a good friend which ended up with me delayed in the ER. The location was very nice, pleasant and super understanding of my predicament. Great experience all in all and would definitely come back to this location due to the service provided.
David EExcellent service. I'd recommend.
OLUFUNMI JThe process to pick up and return the truck was very good. The following was the bad: I had to sweep it clean before I could load our things; the cab smelled of smoke & was dirty. (smoking was not permitted so, the truck had not been cleaned properly). Also, it did not have a full gas tank. That made it complicated to calculate how much gas I had to put in it for the return and unfortunately, for me I miscalculated and spent an extra $30. I know that's on me but it wouldn't have happened if it was given to me with a full tank.
Susan cHorrible customer service. Staff initially ignored me and my spouse when we came in. She was rude and provided false information on when rental truck was due. Unsure if she wasnt as familiar since location was set up to mostly provide cellular service through cricket. Another staff called to follow up (chastise on why vehicle wasnt returned) and refused to acknowledge miscommunication. Additional charges were placed as well. Will also be leaving a google review and recommending against use of this location to peers, friends and family. I am very disappointed
witzard sSmall parking space
Richard OVery friendly with a great customer service. Will go back again if needed. Thanks a lot!
Makale SVery professional & very dedicated & above expectations.
Djaoued BLocation is difficult to find and is Avery small lot and tough to tow a trailer in
Steve wTodo estuvo bien, gracias por su atención.
Santos Geverything was excellent
Emmanuel TNothing , You are doing well
Dennis GThanks Mr Liu Great customer service and Support for a new on trailer experience!
Javier RI appreciated the fast service and allowing drop box service.
Coletta MIt was simple and extremely helpful. The guy even helps us hook up the trailer, something! Thank you so much man!! 10/10 experience
Carlo SRenting your UHAUL truck here is great! The office is located in the Cricket Mobil building - I got my information checked out in less than 10 minutes. Checking the truck back in after hours was easy too. Great place to rent!
Adam B