Very friendly folks!
Kerry A
Customer Reviews for The Feed Bin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I love the Feed Bin but they had this truck parked under some trees and the windshield was caked in grime. Pine needles and twigs everywhere. We had to go straight to the gas station to scrub and clean it up. Obviously not U-hauls fault and there had been a heavy snow a few days before but still not fun. I did take a picture if interested? I would recommend this location but maybe stop parking under the trees?!
Shannon BService was great 👍
JOEL KExcellent, friendly service! The truck had a great heater...very welcome on a windy, cold day!
Stephanie FGreat Service
Marc SGreat customer service!!!
Jay WJosh did a great job
CHRIS FGreat customer service... very nice and friendly. I will definitely come back in the future
TOREY REmployees were awesome. Love this place.
Steven LExcellent, friendly service. Was a pleasure.
Gregory OI opted out of safetow but was still charged for it.
DAVID WEverything went well.
Kurt BI couldn't fill out the pre-form as there was no cell service. A few tips at pick-up would be helpful. Josh and the owner were very helpful in assuring me the vehicle would be there after a last minute change/cancellation which was troubling. And also saving me a bit in drop-off costs The most helpful person by far was Kendall in your customer service office. She has excellent knowledge of the operation and unfortunately probably has to deal with a lot of upset customers due to the ability of dealers to cancel someone order the day before. I hope you can somehow improve the system some to make this less common….as I spoke with a few other people who had the same issue.
Lia JNice people. Great service.
LADONNA VGreat customer service, easy to sign up, immaculate truck, 26footer easy to drive, open hatch, get ramp out etc.
KAREN DSuper customer service! I was impressed that the truck had very good accelerating getting on the freeway. I would rent from this location again, fir sure.
Stephanie FEveryone was very friendly here and helpful. Really cool location actually!
Lindsay BExpand and designate truck and trailer parking.
JANET SI was a couple hours late and am being charged $121. I was in communication with the office and brought the truck back cleaner than they gave it to me and that is my bill for under extra hours. $39,99 + tax doesn't equal !121. I am being harassed by your e alert office and denied service when I've been renting trucks from your company for 35 years. Your service has gone into the toilet and I think I'm done doing business with your company.
RONELLE LVery polite, excellent customer service. Would absolutely recommend! I definitely will be giving this location my business again.
Reggie MDiana and her crew do a great job. Have renfee several times. Each time has been easy peasy and the equipmenf has been perfect. I'll keep coming back.
Stan AMake sure the AIR Bags are taken care of so the light doesn't come on. Merci
Patricia MGreat drop off site they were helpful friendly and easy to deal with
KELLY BI cant thinking anything!
Barbara SThis place is absolutely GREAT, the staff is super helpful and friendly! The feed bin is a very convenient location that is easy to find and access, they also have plenty of space to move a truck and trailer around!
MICHAEL JI was charged an extra day when I received a call to make sure it was returned by Friday as per contract returned it a day early and they charged an extra day
Sara HThis dealer listened to my needs. They had a trailer that would do and with no delay, they did the paperwork and hitched it up for me. The return was just as easy. I was on my way with no delay. I highly recommend this dealer.
WILLIAM EStaff was very helpful and accommodating.
REBECCA SI have my truck reserved to be picked up from one location but when I was just over a mile away from that location I was contacted and told that they didn’t have a truck and I had to go to a different location to pick it up that was 12 miles away. when I went to return the truck I found out I was 10 miles over my allowed mileage.
Bruce MExcellent staff at checkout in check in highly recommend
Lyle SClean trailer before pick up
THOMAS DPolite,. And efficient staff
RONALD VThe sales associate was very helpful and went over everything before I signed the contract. Highly recommend in the future
Joseph JNothing to improve. Service was fast friendly and top notch!
Warren CThis location is on point!! They had my truck ready to go, explained all additional charges clearly, and the total transaction time was less than 5 minutes for pick up and drop off. Both employees on-site were friendly, knowledgeable, and efficient!! Excellent experience.
Robert Mfriendly, no hassle
Leslie NI rented a car dolly, that is getting getting close to retirement.
Harvey JNot with the online set up, it was horrible
Kevin lRented here a few times and would do it again. Staff is awesome
Thomas PI was given a dirty truck and trailer. And was charged a cleaning fee.
Kameron RGreat customer service at this location. I would drive out of my way for good service. Glad I dont have too. Merci.
JMichael EThe quality of the representative and the overall customer service was exceptional. Merci.
Craig CDid not recieve the appliance dolly or the furniture dolly that I rented. Had to find alternative options for my move, but was still charged regardless, even after stating discrepancies with the order from the app, which is absolutely terrible to use.
Kelly BNothing needs improving. Excellent service from all that work at The Feed Bin.
Frank PFriendly and very helpful
Seth WFeed bin is always helpful and accommodating
John WFast, quick, and easy.
harvey jThe car dolly I rented was old and needs to be replaced with a new model Tie downs old and rusty, hard to work with.
harvey jDiane and her crew at the Feed Bin are wonderful!! I will not hesitate to go there when I need a rental in the future.
Jennifer CEverything was wonderful . Thank you so much.
John MShe was quick and easy to turn in. Very helpful.
Pedro CDianah (spelling) is very professional and is excellent to work with. I would never use a different U HAUL facility. Doug Frick.
Doug FGreat place to do business with
Robin CThe proprietor was very nice. I recommend carrying a full line of towing attachments on site.
Robert YYou could Not charge a bogus cleaning fee
Matthew A