Change Nothing great service! Awesome
mark A.
Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great guest service
TUNISIAN W.Great service's
Elton F.Reid was great and I even changed where my storage was because of how accommodating he was to my needs. He's a very nice person. Need more like him.
Kristy S.The guy at this place was professional and talkative which made the experience a good one. I also got a storage shed there as well because of the good experience.
Erich K.No complaints. John was very helpful throughout the entire process.
Malik W.Smelled like something died in the trailer. That funky odor residue transported and clinged onto all of my belongings. It's not a very pleasant thing. Would you want that to happen to you U-haul management???
Jason P.Nothing, everything was perfect! Thank you!
Celia C.Great service, and attentiveness to my order Thank you
Mark B.Incredibly small lot - if we did an after hours drop off, I have no idea how/where we would have left the trailer
Anthony G.Thank you Mr John
Tisha D.Excellent service à la clientèle.
Lawrence H.Great experience will use again
Jill W.I reserved a 9' van and got a call a little later saying that the person who currently had the van decided to now extend it for 4 more days so I was told I could have an 8' truck. I got another call a little later saying that the truck needed to be serviced so my options were to take a 15' truck or go to another location that was very far from my home. I appreciated that there were other options and they tried their best to get me something else, but I was guaranteed that 9' van according to the UHaul website and then it was taken from me and I had to get a very large truck for one piece of furniture I was picking up.
Christina L.Gentleman who signed me our for the van on Friday was very friendly and outgoing. Very comfortable to deal with. Enjoyable experience
David K.Maintain your trucks and fill the customers orders.
greg K.Everything was excellent. Great advice was given on the equipment and what I need. Employees and owner were extremely nice and pleasant to work with.
Audrey C.Always great people to work with, they have given me many great rental experiences.
WILLIAM S.First time user. Had exactly what I needed at a very reasonable price. Staff very friendly and helpful.
Marc J.Need more room at location
TERRENCE B.Overall, I had a very pleasant experience.
Melvina M.If you need any Uhaul products/service, THIS is the place to go. Friendly, professional, knowledgeable.
Gary S.Still haven't got final receipt or refunded money!
Brittany M.Reid was the gentleman that took care of me and he was great. Friendly, helpful, got me in and out quickly. I highly recommend using the Mini Storage Center on University Forest Dr. in Conway !!!
Randy B.My favorite team works here to help and get things done. Pleasant and friendly.
David T.The guy that helped me was very nice an helped me with everything! Great experience
Brandon F.John the manger is great to work with. I have a storage unit too.
rosemary B.Very helpful
Jeffrey S.Dropped the trailer off after hours. There is essentially no where to leave the equipment. And the lot is so small you can't drive around or turn around. You have to back out to the street with the trailer. Then once you can drop it, the parking lot is slopped so that the tongue of the trailer won't touch the ground and it tries to roll away. We had to walk around the property and fine rocks to place under the wheels. Absolute nightmare.
Zachary H.Very nice people who are very helpful. Awesome prices. I am very happy.
Gayle H.The truck was old and difficult to handle. The brakes and transmission were iffy; however, the facility manager is personable.
Shawna R.Staff was excellent. Everything was explained clearly. The rental pickup truck was clean.
Rodrick S.Very nice and accommodating.
Candy D.I paid for an appliance dolly and did not have one in the truck. Looking for a refund.
SCOTT C.Reid Barnes was great! He showed up on time, friendly and is the epitome of what an employee should be! We will definitely come back based solely on our experience with him.
Robert W.Everything was good don't need to do anything but what y'all are doing
crystal H.Clean & dependable equipment. Pleasure to deal with u haul. Much better than they used to be.
gerard D.Nothing about the trailer was discussed, it was horrible not being able to see your vehicle in tow. Nothing was explained about hooking it up. It was already hooked up when picked up. It drove horribly, all over the road. I felt like I was bouncing back and fourth off the lines! Very bad experience with this truck pulling a vehicle and any opions or facts about it at all.
Thelma G.Nothing. Everything was okay.
Paula G.Thank you for really going above and beyond. Best uhaul experience we've had. Highly recommend this location for all your truck rental needs.
Alicia J.