Le client n'a pas laissé de commentaire.
LEE S
Customer Reviews for The Mulch and Stone Superstore
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Perfect flawless, support this location and its NEW LOCATION SOON TO BE ESTABLISHED
Michael AAWESOME CUSTOMER SERVICE GREAT COMMUNICATION
Tracy DMy rental was AMAZING AND EASY!!!
Thomas LYou didn’t tell me it was specifically 24 hours to drop off wtf
Austin SThe service was horrible. Charge for the weekend when they are the ones that are closed the weekend. They close weekly at 5pm but I arrived back there at 4:58pm the gate was already locked and no one there. I got back at 8:45 the next morning to be told the uhaul trailer was reported stolen and I had to pay for the weekend. They had nothing in writing and nasty racist older female. I WILL NEVER USE UHAUL AGAIN. PICK PENSKE INSTEAD BETER PRICE AND SERVICE. SR 200 Ocala Floods at the Mulch and more. RUN RUN RUN
Tawana MFor The Mulch and Stone Superstore location nothing this place is perfect. For Uhauls other locations they need to follow The Mulch and Stone Superstore as the customer service here is by far the best service you'll get.
Giovanni MThank you Uhaul for having such AMAZING employees. The truck was clean warmed up and ready to go. Carla was a joy to work with though out the whole process. Thanks mulch and stone!!
Tracy DSuper service acquiring the equipment.
Anthony RAll personnel were excellent. Good experience. There are no issues in returning the truck.
Chito LWe found the knowledge and expertise used for our pickup, delivery, costs and equipment was outstanding! The lady on staff was friendly, cooperative, and professional making our contract arrangements clear and concise, and uncomplicated. Our experience required no improvements.
Jeanette ECarla was very profess and friendly. She made the rental easy. We had the truck for just over two hours to pick up some used patio furniture and it worked out great. The only thing I might comment on is that the full insurance cost more than the truck rental itself.
Alan MEveryone there was a pleasure to deal with! If I (God forbid lol) need to move again I would use them for sure
Mike WExcellent people professionally treated Thanks
Grabiel SThe truck had very bad suspension I drove from Ocala to CT. Every bump the truck bounced then bottomed out… bad for moving nice furniture.. the truck was very clean!!!!
Thomas LObviously its normal for Uhaul to steal $80+ for their customers
Scott CHidden fees we weren't notified about for returning EARLY. Rude customer service representative. Water bottle left in truck from previous renters. Truck was obviously not clean. I requested a refund for the $20 hidden fee and was not even given a call back.
Zachary EGreat experience! Totally satisfied with the truck and the management. Would not hesitate to rent again, this was my second rental here, recommend without any hesitation.
Leonard NThe service representative is always professional and one of the friendliest.
Phillip DGet your U-Haul here! I had no idea they were mulch and stone, and was quite impressed! Carla, absolutely rocks! If you need help, she is there for you! We will be customers for life. Thank you so much Mike and Connie Galanos.
Constance GBe as pleasant as you were with me.
Greg KNice people at the office location.
James RPersonnel amical.
Douglas HThe young lady that took care of the rental was excellent.
Phillip DI was totally satisfied, the service was great, the employees were very nice and accommodating, Carla and Kim were helpful and professional. I would definitely come back and would recommend them to others.
larry hKarla is a great professional woman; she find out a creative way to support customers, suggest best option, solve any questions and let the customers feels their concerns are addressed right away. She goes more than a mile to assist clients and bring the best. We really appreciate her management and kindness. We will recommend this location to friends and family. Thank you Karla
Angela FExcellent service à la clientèle. Fast and thorough. As usual.
Don CI left my SunPass in the vehicle they found it and called me to pick it up. Very nice of them. They held it at their office until I could pick it up. I was so happy with them. Very caring.
david rGreat service!
Don FGreat customer service provided.
Mindy FOutstanding place will always go there for my needs
ALISA BThis place was hands-down fantastic!
Jessica FDealing with The Mulch and Stone Superstore is always a pleasure. They are very nice and accommodating and they care about their customers! I would recommend them to anybody needing a truck or their products as well. My go to store for trucks and rocks!
Lighthouse MEverything was great! Costumer service A1
APERIL BLower prices
William HAmazing customer service, work well with their customers. Appreciated the experience very much and thank you for your professionalism.
Isaias SThis store (as well as the correct pickup location) were all friendly and helpful. But U-Haul vastly needs to improve their app and follow-up confirmation messages! The pickup location must be correct in both email and text messages with the correct store hours!!!
Sheila MEverything was great
KEVIN MIt was a very easy return. A nice lady approached me and told what to do before I even got out of my vehicle. Very personable and professional.
Douglas NThe young lady who handled Mt rental and return was spectacular as was the UHaui truck!!
john overy easy to get truck and very good friendly service
Michael PSUPERB service. THANKS A MIL, KIM!!!
Katrina WVery accommodating and friendly people !
FRANK KGreat customer service clean truck easy to work with
Thomas LThey was very courteous , speedy and helpful.
Ernest ANothing everything was great
Thomas LVery friendly and accommodating
FRANK KThe attendant was very pleasant and efficient.
Mari SWas extremely helpful with my return.
Jerry WThe person that took care of us during and after our rental, was extremely mannerly and professional. She was very informative and helpful. I wish I remembered her name but I really appreciate the patience she had with us. She provided excellent service.
Kim AMy favorite uhaul location! Just keep them with trucks/equipment!
SUMNER SWONDERFUL experience! Very helpful, kind and attentive.
ernest wVery easy for us and the lady was very friendly and personable! She took care of our needs professionally! ThNk you UHaul
Gary WThe service window is very awkward, you can't see the person helping you. You must bend way over to see in the window to talk west the service person.
Joseph MNo problems with the rental. Easy in and out.
Bruce GGirl's are super cool as alway. Truck was clean a ready to go. Great service
EUGENE SLoretta a great employee!!!
Gary WNothing to change really...great customer experience
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