Very fast very efficient service very kind and great customer service! Thank you so much! From Mary Ann Kirt
Mary Kirt
Customer Reviews for The Storage Bin of Coldwater
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Rep at the facility was wonderful. Short notice and exceeded my expectations. Jim
Jim KrontzNothing. The U-Haul trailer was ready when we arrived and we received efficient & speedy service. Merci.
pheasants foreverAddress is wrong. The location is WEST Chicago Rd, not east. People unfamiliar with the area and rely on map apps will have problems.
Paul FlynnFor my scenario it would have been nice to have a ramp available for the trailer to make loading a motorcycle easier but that’s just me
jeffery bouterseI was impressed with the overall experience. Thanks
Earl HackettTrailer doors that swing open are better than roll up doors. Items inside trailer tend to slide back against roll up doors preventing you from opening door. Even with slower careful driving items tend to slide to back, against the roll up doors. Possibly a gate to hold items 2 inches back from door is another idea for a solution. Thank you. Also tongue heavier 6x12 trailers should have an attached fold down jack to enable 1 person to lift trailer tongue up on hitch. And jack length tall enough to connect to taller standard vehicles. They are used on boat trailers frequently. Merci.
Larry HuffmanThank you so much. Super friendly and easy, easy rental. Will use them again if needed, even driving from Sturgis. And bonus, they had a resident doggo!! LOVED that.
Kristie HouseholderAlways Great customer service at this rental location.
Larry HuffmanStaff was friendly. The app was easy to use and made it convient to drop off the trailer after 4:30 PM
Greg PhelpsVery horrible experience! Will not go back though this place again!
Mykkah DrakeThe owners are the kindest most professional people and so delightful to work with. They were able to meet my needs with the right truck and time. When I had an issue, they were swift to help and resolve.
CHERYL FLICKINGEREasy dropoff
Brent mcbrideEXCELLENT SERVICE. VERY FRIENDLY AND QUICK. THANK YOU.
Ruth AllenThis location was great and worked with us- will definitely use again and refer friends.
John DickersonAmazing service ! Couldn’t ask for a better experience when I come here !
Alex WestrickNothing everything was great
Douglas HarperKeep up the good work you do.
Dave ShipeVery friendly and knowledgabl with a strong desire to serve
Steven Outman | Expérience généraleVery professional staff. No pressure to up sell, equipment was in good shape, location is safe, staff is friendly and polite.
Bruce McAfeeThey had what I needed when I needed it. Quick and easy.
Edward BruceI live in Fremont and had to go all the way to coldwater to get it, when they have U-Haul in Fremont and return it in coldwater . . 99 cents a mile seems quite ridiculous, especially with gas prices the way they are.
Brian GossVery nice people! Awesome service!
RDMUNDAS RACIUNASEverything was great.
Carl YoungThe whole experience was flawless.
Randal RITCHIEVery helpful staff
Sharon KimbleThe only regret was when I returned the trailer and the office was closed I couldn't get cell coverage to properly check in. My problem-not yours. That location is great and I will rent again as I have in the past. Cheers.
PATRICK CANNONVan had a Oil Change notification, but other than that it was excellent service!
Ann BroisVery nice will be back
Kitty McClureGal at counter was friendly and helpful! After two long days of moving, I was overly tired and sore, she made it smooth and easy to finish the day! Thank You again!
JUDITH SUMMERSThe lady that checked me in was great! She was so friendly and helpful. It was my first time and she made it so easy!
Jennifer ParksUsing the trailer came in very handy, and will be using it again and again thank you
Markedward PalmI can't think of anything the customer service was impeccable.
Carroll SimonsNo improvements needed. The rental process was quick and easy. Dropping off was just as easy. Would definitely recommend this location
Linda ShafferThe people there are great.
David Laird | Expérience généraleThe 24/7 lady stunk!.. I felt she was rude.. I don't use computers in my life so the online thing wasn't easy.. Ask me if I was done with her.. And that store phone service was awful, then to have a rude 24/7 lady, good thing the people who worked/owned the store was wonderful on Monday because I wouldn't rent from the company ever again. I would think you would want to make the customer Happy.. Thank you store owner, no thanks to the 24/7 hot line lady!
Rondae IrwinVery friendly great experience
joshua gilbertOne of the best uhaul locations I’ve ever used and have used uhaul many timesheets
Edward MinionFacility great, the mobile pick up took almost 25 min to complete due to not having good wifi signal . Should let patrons know that they will need alternate firm of ID ( people don't normally carry passport and other docs requested with them!) Overall , went well, though my card was charged more than my receipt.
Alison LeeVery affordable trailer rates. Thx!
SHAWN SMOKERwent over and above to accommodate us with a bigger truck that had come in overnight. Customer service was A+
Lynne DaliusNothing needed improved absolutely well exceeded over and beyond my expectations
MADELYN DEUBNERFor my first time using a uhaul truck I enjoyed the ride and maneuverability.and the pricing was right on point . The box had lights that helped a lot I recommend this service to every one
Clarence WaltersIt was expensive. I rent from uhaul often you think I would have gotten a discount by now.
Gregory MarshallI thought it was perfect. Was the easiest move I've ever did. I will forever use this service and recommend to everyone. Merci.
Vickey FitchThe owners were very helpful. The lot was nice And secured
Richard Wilson | Expérience généraleI wasn't expecting the return to be quite as tedious as it was but it was on Sunday while they were closed. Its hectic when you move and we were retuning the truck down to the wire to get it back by 10 AM. I was afraid I wouldn't complete the on line business until after !0. To be fair she probably mentioned it when I picked up the truck but maybe emphasize to people not to lock the truck and drop the keys in the box until you complete your return due to needing pictures.
Trad MooreHave better lighting at the key pick up box. Also when it's raining hard you have the drainage from the roof and it is pouring down on you when your getting the keys I was soaking wet.
LEAH JEAN RUGGVery easy transaction>
Randy ZornVery helpful and friendly
robin fettesExcellent service à la clientèle. Great storage unit. I definitely recommend, Storage Bin of Coldwater. They have U-Haul trucks too.
Tina Smith | Expérience générale15+ years, they're always there when they're supposed to be and always friendly. The area around the units are lit and property is kept clean.
Dorothy macomber | Expérience généraleEverything perfect
GUILLERMO PITA CACERES | Expérience généraleVery much appreciated the staff and their helpfulness!
Kenneth Kurtz | Expérience généraleBy far the best storage facility I have ever used, will definitely use again, the staff was simply amazing and very helpful.
tom mccauley | Expérience généraleGreat storage experience! Well run, clean, accessable storage. I will use this facility for any other storage needs in the future.
David Duffy | Expérience généraleVery nice people, clean and very neat. No issues at all with the unit and they are the cheapest around that i found!!
Erica Brouse | Expérience générale