Charged me $40 dollars for 2 furniture blankets that I left in the trunk. Furniture blankets that were kept outside uncovered mind you in the pouring rain. The inside was dirty and the people inside rude, uninformative and quiet. Would rather drive an extra 5-10 miles then go here ever again.
Daniel Howell
Customer Reviews for Parkville Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Station owner is always efficient and friendly. Equipment was clean and ready when I came.
Joseph CronynThe customer service is very good,MJ and Nil are always very helpful.
Lance FORTUNEI needed a truck a day early. They made it happen. Fast courteous service! Thank you so much for making our move easy!
BARBARA STAABOther than the individual forgetting to check the vehicle in. It was ok. I got incorrectly charged for another day because the rep did not check in the vehicle. Luckily I called and they gave me a refund.
Kaitlyn BaughI was charged a cleaning fee of $20. When I went to complain, I was told that there was a piece of paper. I used the truck to transport a couch set, ensured that there was nothing in the truck when I returned it. I didn't transport any papers.
VICTOR WAMITII Really appreciate your help with suppling us with a van to move and start over in our new home. Merci encore.
Von FreemanMJ was so helpful and kind. He came out and checked the tires of the truck to make sure everything was good for me. He also called me to make sure I had picked up my personal vehicle while I had the truck, bc i removed it from the lot and he wanted to make sure everything was okay. I was a few minutes late returning the truck and he was also very understanding and did not charge me anything extra. I will for sure recommend this company for my uhaul needs. I will be using this company again in the near future as I have another move to make. This place is the BEST in the business for your moving truck needs.
EMILY ELLIOTTI have rented multiple times the customers service is always a+ in fast thanks guys for always getting me in & out
Miki JohnsonCharged me twice for the rental and charged me for fuel after returning on the halfway mark
Brice Wood