Not cleaned.
Ginger T
Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service!
SUSAN NKathy I believe her name was She was very friendly and helpful Thank you
janetta gHave more than just one truck size available, or equipment at closer locations.
Zachary BThe woman who assisted us was very helpful, patient and kind. She made sure we got the correct rentals and that it was exactly what we wanted and needed.
Brenda SExcellent customer service, very welcoming and knowledgeable
Armando WVery helpful staff. Will use your service again
Leann PVery friendly customer service
ron fExcellent people
ROY HThere was oil on the floor of the truck that made it incredibly slippery.
LeeAnn WWe drove an extra 20 mi instead of the 3 mile drop off location for a discount of $25. That was an extra 40 miles for my pickup car and when we got there the $25 was not taken off. I had to call to get it straightened out. That was a waste of my time and a waste of my gasoline.I will never do that again.
MONICA HGreat folks at this store! Always super friendly and helpful. They make the process easy and quick - was there under 5 minutes
Todd HTreasure Barn was so good. The check out And check in was a breeze
Bruce BEric was accommodating; worked with me on a pick-up time and was professional. Eric and Callie Watson both did a good job at pick up answering my questions.
Jaon BRude customer service, not willing to work with our situation, charged more than originally stated.
Amy RI would love to give some constructive criticism, but it was a great experience and I can’t think of any way to improve it!
Adam MI appreciate the gentleman and lady that helped our reservation, pick up and return of the truck. They could not have been better to us!!
Clint EAgain, another great experience with a U-haul location in Marshfield MO. Thank you Kathy for your help and humor !
Steve LTruck was dirty when rented to me. Dealer suggested that I clean it before returning to avoid a cleaning fee. Cab floo covered in dried mud. Dirty diaper and empty food and drink in cab. Broken driver side mirror which dealer confirmed they knew about when returned (safety violation). Broken ramp trolley, so I had to lay on my back and guide the trolley in while my 63 year old sister pushed it in. All so I could return the truck. Thank you for a pleasurable rental experience. Just what I have come to expect from Uhaul.
JEFF MRamp was broken a rod under it you can pull it out but we had to monkey with it to get it to work.it was a pain
Joseph NEverything went well.
Joe LWe were very pleased with the service.
cynthia sGreat place to rent a uhaul Great customer service
Evan MCustomer service was amazing
Jeremy hThe appliance dolly and the blankets that I had ordered weren’t in the truck, so had to go back an hour and a half later to get them.
Robert SUhaul has been a consistent performer for me. Alway a good experience. Merci.
JEVON HThe two metal pieces used to ratchet down the front tires were super old and rusty. I couldn't work them by myself and I should have been able to.
Kathyrn WExcellent the way it is.
Larry SThey are nearby, so is convenient.
Sean CGot charged for 2 days even though I only needed the equipment for 5hours
Timothy RS.O.
RONNIE MVery friendly staff. Thank you.
STANLEY WScott was great there helping us with the reservation and car dolly. He went above and beyond. They only thing I noticed on the car dolly was one strap was frayed a bit. But it worked find and we made it to our destination safely.
Stephen hThe staff were great, but the system was just wrong. It wouldn't allow them to rent me a tow dolly even though there was obviously one sitting in the parking lot. Took way longer than any of us wanted.
Noah JTruck was filthy
Adam MFriendly & convenient service.
Matthew HIt sufficed.
Larry MQuick drop off, in and out in less than 5 minutes. Personnel were fast and helpful.
Steven LThey were very concerned about my experience and apologetic.
TRAVIS WThe staff was friendly and knowledgeable. Did a great job of answering questions and showing us around the truck.
Alyson AQuit emailing me.
David SVery poor customer service. Most equipment was not available. Was informed that equipment rental was not a priority to them.
David JThey were very courteous and helpful.
Alan TI was pleased with everything. No complaints. Need rent truck again couple days.
James MWas satisfied with the whole rental process. I will definitely use uhaul again.
James MAgent was extremely helpful with acquisition and dropoff. Very knowledgeable and professional.
James B