Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I returned the uhaul and they tried to charge me almost $200 dollars saying it wasn't clean. When I picked it up it wasn't clean and I had to pull my own truck out.Everyone was in the backroom never again will this happen to me
Chanel R
Évaluation :
4
I would use this storage unit again. I like the security and staff
SHELIA W
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Dave T
|
Expérience générale
Évaluation :
3
The pickup truck I rented had the low air light came on. The spare tire was on the truck with a flat tire in the bed.
Robert A
Évaluation :
5
Rent for free only for me. Customer service was great!!!
anthony k
Évaluation :
4
The truck smelled of weed and had trash in the cab.
Baron M
Évaluation :
5
The customer service was top notch!!!
JEFF R
Évaluation :
3
Access to the sliding door was poor. Made it difficult and time consuming to bring things in and out
Veronica A
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Chantal W
|
Expérience générale
Évaluation :
3
Truck was almost empty and I had to put gas in it twice.
Cassandra V
Évaluation :
5
Thank you so much for a pleasant experience.I will use your facility again and refer you to others.Thanks again at the 65th Geyer.Littke Rock location.
VIVECA G
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Chantal W
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
shanett t
Évaluation :
5
Le client n'a pas laissé de commentaire.
talmedge j
|
Expérience générale
Évaluation :
1
Over priced for real
Jamar W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madeline R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael M
Évaluation :
5
Thank you.Everything was perfect!
VIVECA G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marty M
Évaluation :
5
Both the staff in office today were great kinda and professional. Calmly handled multiple customers who all entered at the same time. In and out quickly. My preferred location to rent from even if it's not the closest to my home.
AARON S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiann S
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tim M
Évaluation :
1
Equipment was defective and customer service unresponsive
James B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steve S
Évaluation :
5
Service à la clientèle
Don M
Évaluation :
5
Staff were excellent! They went above and beyond to help me charge my found and call a friend who ended up at the wrong Uhaul. Thank you!
Lydia G
Évaluation :
1
The man that helped me Saturday morning was the person that I have ever dealt with at U-haul I have ever seen. First he over charged me. Then I had to hook and unhook my rental by myself. I got pulled over because my left taillight was out. I will never rent from that store again.
LARRY S
Évaluation :
1
Had to hook up my own trailer and unhook trailer.
Jason S
Évaluation :
5
Le client n'a pas laissé de commentaire.
John C
Évaluation :
5
Easy drop off friendly employee
Jason H
Évaluation :
5
Le client n'a pas laissé de commentaire.
CATHY J
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Edwin B
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara R
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
james b
|
Expérience générale
Évaluation :
1
The personnel was very rude. He ignored my question 3 times. Had an attitude and refused to move out of my blind spot since I had to back my trailer up into the return spot. The green tent was full. He never got off his cell phone the entire time and was very rude when answering questions. I spoke to 3 different people on the phone and yall still didn't refund me my whole deposit. Very unprofessional!!!
scarlett j
Évaluation :
5
It’s always clean here
Tonya W
|
Premières impressions
Évaluation :
1
The place and the workers smell like weed.
Willie D
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES O
Évaluation :
5
The lady at this location was very sweet.
Julia K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayla D
Évaluation :
5
I highly recommend their Customer service
Don M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chelsie S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Scott D
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAMEKA N
Évaluation :
4
Le client n'a pas laissé de commentaire.
Yolanda B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ladarrius J
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Matthew A
|
Expérience générale
Évaluation :
1
The truck smelled strong of marijuana. I made the reservation online, and when I got there the guy said that I had no choice but to get the insurance on it, even though it asked me if I wanted it or not. Website did not say it was a requirement. That was a charge I was not expecting. Will not do business there again.
Ross S
Évaluation :
1
Le client n'a pas laissé de commentaire.
Jay P
Évaluation :
1
The truck was nasty, very loud, not able to hear yourself or the radio from the loudness of the truck, service engine light was on,had to put gas in it as well. I don't even know why they even rent anything out like that. That's unacceptable and very poor customer satisfaction
KRISTAL W
Évaluation :
1
U-Haul employee was on the phone with his gf the whole time while getting me my vehicle.
Lyn H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lawrence T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Qunisha P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don M
Évaluation :
5
Le client n'a pas laissé de commentaire.
CATHY J
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Regaysha D
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY B
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Harold H
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRAVIS S
|
Expérience générale
Évaluation :
5
The counter guy was extremely helpful. At the end of a moving day I couldn't have asked for a more understanding person. He even noted that I acquired a free months rental. He was awesome, I didn't catch his name. Young Black American highly intelligent and knowledgeable about the storage process and size . And also met me at the door and proceeded to show the process of checking and gaining access to storage area, all the while handling customers; that were purchasing boxes and things. The guy gave us a couple reconditioned boxes to finish the job. TOTALLY AWESOME keep guys like this you'll never have a customers complaint. period
Nowotney W
|
Online Move In
Évaluation :
5
Kenyatta Is awesome!!! Very helpful, informative and gracious! She is what made my experience an excellent one.
Jacob F
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
NICOLE A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sequoya V
|
Expérience générale
Évaluation :
5
I rental this truck for 24 hours and return the truck early. However my phone wouldn't pull up the location and I got charged with a $20 fee for dropping my truck rental off after hours. This is crazy to fee to charge your loyal customers. I guess the store is trying to hit their numbers for the month.
Lawrence T
Évaluation :
5
Great customer services
Don M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eleanor K
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nakeytra C
|
Expérience générale
Évaluation :
5
I always use this location because they always have what I need when I need it and their staff is always friendly.
Amanda H
Évaluation :
1
11-2-2023 65th and geyer springs street Little Rock Arkansas. Terrible service. Very rude always on phone with his girlfriend he told me it was his girlfriend. Told me to wait by trailer and said I be out there in a little bit. Another man drove up and helped load trailer. Turns out trailer wouldn't work for me but he told me it would. So I didn't get my full refund which took a while because he was on phone. He was very very bad unfriendly how in the hell would someone hire him for customer service
david s
Évaluation :
5
Le client n'a pas laissé de commentaire.
Priscilla W
|
Expérience générale
Évaluation :
1
Hire someone else. First the guy in there was so rude and we had to search for him because he wouldn't say anything and he was sitting at the desk. Then my reservation was not ready and they gave me something different and it ended up being way more than it would've been if I got what I requested.
Tayshaun S
Évaluation :
5
The person checking me in was very friendly and helpful.
Joshua H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon M
Évaluation :
5
The cashier was very helpful!
LOUIS S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demetria H
Évaluation :
1
Verify if someone had broken any of the rules for the truck before charging a card. $250 for "ash" in the vehicle is ridiculous. The 72 hours for a manager to get back to the customer after a charge of that nature is also outrageous.
William L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phyllis W
Évaluation :
5
All was good. Very friendly service. Would highly recommend to a friend or family i
David R
Évaluation :
3
Le client n'a pas laissé de commentaire.
Donna T
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael G
Évaluation :
5
Did not get my military discount like I get at the other locations
John E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don M
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIMOTHY W
Évaluation :
5
Very well kept and friendly people
Joyce a
|
Expérience générale
Évaluation :
3
Gentleman who worked the counter and assisted me Saturday morning was not polite or helpful, he was cranky and not helpful because I asked if the trailer was okay with my truck and he said it was however it was too heavy and I had to return it .
James P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lawrence T
Évaluation :
5
Le client n'a pas laissé de commentaire.
REGONALD F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra L
|
Expérience générale
Évaluation :
5
Just keep up the excellent teamwork whatever you are doing it’s great thank you Sandra Lee
Sandra L
Évaluation :
1
The truck smelled like weed when I got inside. According to the clerk & paperwork, the gas gauge was supposed to be above 1/2 a tank. It was below. I was told the truck was "good to go" after I made my payment. Got to my destination, lifted the door, and the back was almost completely full of empty boxes. Lost a whole day of moving progress. Called the store, got transferred to "transport". Still waiting on a refund…
Brian W
Évaluation :
4
The only thing is I think I paid too much. They charged me 43 dollars and sum cent then when I returned U-Haul they charged me an extra 23 dollars. She said the reason is I told them 20 miles and went 43 miles. From 65 street in Little Rock Arkansas to 2011 Aztec Dr in North Little Rock Arkansas is not far at all. So I think I was over charged.
KENROSSIE D
Évaluation :
5
S.O.
DONNA T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shamika H
|
Premières impressions
Évaluation :
5
N.D.
JOYCELYN T
Évaluation :
5
Excellent experience with this location
Don M
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kaleah S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Asya A
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRITTANY C
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rodelio D
Évaluation :
5
Great dealing with uhaul on both ends, equipment is well maintained & people were so helpful & friendly. I definitely recommend
Ken N
Évaluation :
5
Great rates and great customer service!
Jatarra H
Évaluation :
4
Le client n'a pas laissé de commentaire.
James C
Évaluation :
1
Le client n'a pas laissé de commentaire.
Deniccia B
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTAL T
Évaluation :
5
The storage facility was a reasonable price. The location is a little weird. While it's not necessarily is the "good" part of town. It's in a great location from the highway and close to where I live. Kenyatta Connors and staff were always super friendly and helpful when I had a request or question. The facility is safe and secure. The other customers and people I met there were just like me: looking for a safe and affordable storage area for their needs. Merci.
Jesus V
|
Expérience générale
Évaluation :
5
The general manager was very courteous and helpful
WILLIE H
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
keyon c
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
keyon c
|
Expérience générale
Évaluation :
5
The only thing was that truck is in need of an enligment or it's going to cause a wreck
paula b
Évaluation :
1
Le client n'a pas laissé de commentaire.
Robert E
Évaluation :
2
This actual experience was good. Prior to this, same morning, I booked another reservation for another location, they didn't have what I booked. The rep booked the wrong thing as well. They refused to give me the 50 "we don't have" policy. I also tried calling several times and got the run around from reps.
Jana R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lawrence T
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steve B
Évaluation :
5
The people that work there was very friendly and helpful. They also was knowledgeable about every question that i asked. Awesome experience!
Ben b
Évaluation :
5
Jessica was the best very informative and overall great personality. She made the experience wonderful she went above and beyond!
Monique F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nefretiri S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terald S
Évaluation :
5
GM Kenyatta knows her job and is always willing to go the extra mile to satisfy her customer. She always greet customers with a smile! Job well done!
Lawrence T
Évaluation :
5
Le client n'a pas laissé de commentaire.
JACINDA P
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael e
Évaluation :
4
Le client n'a pas laissé de commentaire.
Latrese A
|
Expérience générale
Évaluation :
1
Gas was empty when I picked up and was over charged for a day.
Tyris L
Évaluation :
5
Rien
Don M
Évaluation :
5
The manager was very helpful, patient and kind.
Kimberly G
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
William G
Évaluation :
1
Was initially given a storage unit that was already occupied by another customer. Even though I made a reservation more than 2 weeks ago, I had to store my belongings at another site. The general manager did not give me my key so I had to return to the Geyer Springs location. In addition, the unit I was given had a faulty latch. I was then directed to a 3rd U-Haul location for assistance. I waited up to 1 hour to get assistance with the faulty latch. The level of service I received was not acceptable and I regret using Uhual for this move. Booking everything was convenient, but I ended up paying for it in the end.
Ann I
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roxann B
|
Premières impressions
Évaluation :
5
The only issue we had was with the size of the truck we were renting. We were told this location had 2500 trucks to rent so we made a reservation for this size truck. When we got to this location, we were told they only had 1500 trucks to rent so we had no other choice but to rent that one. I called the 800 phone number for uhaul to see if we could switch the truck out once we got to our destination only to find out Uhaul does not rent 2500 trucks. The staff we spoke to at two different locations did not know this fact. Making sure your staff knows the equipment they have to rent would be helpful. However, at this same location while dropping off the truck, one of your employees came into work even though she was off to show a customer how to load and secure a vehicle to a trailer he was pulling with one of your box trucks. That was dedication to your company and the safety of your customers. She made sure everything was done correctly, which as a customer, I greatly appreciate. I hope this information helps.
maria s
Évaluation :
4
The manager was very friendly and courteous and polite
Wayne C
Évaluation :
5
Great service
Tiara W
|
Expérience générale
Évaluation :
2
The uhaul had someone's stuff in it when I picked it up. There also was a loose piece inside the uhaul on the floor that caused everyone to keep tripping. It was very dangerous.
Cynthia J
Évaluation :
4
Le client n'a pas laissé de commentaire.
David A
Évaluation :
3
I was able to rent equipment online that the store did not have. This left me scrambling and put me drastically behind in my move because I didn't have the tools I ordered and paid for to help me get the job done. The employee at the store was kind and refunded my money for the items. But unfortunately this issue made a huge mess of my move.
Tarynn R
Évaluation :
4
Nothing I can think of. The online ways of doing things are GREAT!
adrian S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jocquetta B
Évaluation :
2
Let customer know of fees that could occur such as not sweeping out unit the charge as well as having ashes inside unit what fee is. Also note to take proper inventory of what’s already in unit without you selecting to rent items.
Charles L
Évaluation :
2
Shitty customer service!
Leeondra S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Georgia R
|
Expérience générale
Évaluation :
5
Would use your facilities again if needed
RYAN M
|
Expérience générale
Évaluation :
5
The facility was clean, the staff was nice and very professional and it didn't take long to get everything done. I appreciate the help given by the GM
Kanisha W
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
WINDA B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Symphony P
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
marikos b
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DELLEN L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geneva G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DORKENDA M
|
Expérience générale
Évaluation :
5
The general manger here was lovely and professional. It was a great experience and I'll definitely recommend to family and friends. I had to come to the Geyer Springs location after the GM at the Colonel Glenn location was extremely rude, unprofessional, and condescending. It seems like she hates her job.
Taylor M
|
Premières impressions
Évaluation :
5
The only Major problem I had was mice or some typa rodent got in unit left droppings nd urine stains on things
Lauren F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erica K
|
Expérience générale
Évaluation :
4
The only problem I had was my bed could not fit in the storage
Kierra L
|
Online Move In
Évaluation :
2
Poor communication moved out unit 2/18/23
Dominique W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Briana L
|
Expérience générale
Évaluation :
1
TOOOOOOOOOOOOOOO MANY ROOF LEAKS, WATER LEAKING INTO THE STORAGE. I WOULD HAVE NOT RUSHED TO MOVE MY THINGS OUT HAD I KNOWN THEY WERE SAFE AND NOT GOING TO BE DAMAGED FROM WATER.
CORDELLIO B
|
Expérience générale
Évaluation :
4
Kenyatta and Keith at the 65th and Geyer Springs location are awesome. They always went over and above to provide excellent customer service. If I need another storage unit in that area, I would definitely go back to them.
Felicia T
|
Expérience générale
Évaluation :
2
My items were damaged to to a leak in the bison and I was not informed of the leaking then when I brought it to the attention of management I was blown off and just told to file a claim
ashley W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lance G
|
Expérience générale
Évaluation :
1
When I got there my reservation couldn't be found he then told me that the manager never checked the truck in so I had to wait until he made another reservation and I also did not get the storage I had booked either! Very horrible experience I'll never spend another dime with uhaul
COURTNEY H
|
Online Move In
Évaluation :
1
It was raining in my unit. I was told there was nothing uhaul could do since I didn't have insurance, which wasn't offered to me when I got the unit. The employee goes on to say it always rains in them!
stormy g
|
Expérience générale
Évaluation :
2
They drove a uhaul truck through my storage door and it wasn't secure for days after I was told it would be fixed the next day. My storage had roaches in it that I didn't bring there and had to come from storage room next door. I'd rather keep my things n the backyard than at that Uhaul on Geyer Springs.
Damon M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marterica D
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taqueshia S
|
Expérience générale
Évaluation :
4
S.O.
kevin k
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Decarlos H
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
stormy g
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly S
|
Premières impressions
Évaluation :
2
We had a reservation for a10x10x10 and nothing was available. Wasted hours of my time. Would never. Use u haul again for any type of storage. They shouldn't reserve something that isn't available. Awful experience
Meg B
|
Premières impressions
Évaluation :
5
God is good all the time!
Diane R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward S
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lance G
|
Online Move In
Évaluation :
1
After arriving to the facility to unload the uhaul we got several items off the truck and was arrived at the unit it was leaking. I spoke with the representative which informed me they didn't have anymore units available and there was nothing he could do. I had to find another storage facility and get the truck turned back in with a hour a spare and it was close to everything closer. It was very inconvenient. Time and money wise.
Shekita C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry F
|
Expérience générale
Évaluation :
5
Everybody I know has business with you guys you all are wonderful
Angellia P
|
Premières impressions
Évaluation :
5
Shardae was so helpful and knowledgeable, extra kind
Rosemary B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alivina H
|
Online Move In
Évaluation :
1
U halll customer serviced agreed to return money as I called on March 10 morning to call cancel the rent which was supposed to start on March 10 and I am moving my stuff only on March 12. Since I had to store in different location, I requested to calccel or change the place. But I never heard from LR office, and charged on my account for service I never used. Terrible experience!
Binod C
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lekasha J
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
cicely m
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lekasha J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lekasha J
|
Premières impressions
Évaluation :
5
Thank You!!!Those Ladies are awesome!!!
Lekasha J
|
Premières impressions
Évaluation :
5
Great Experience!!!Sharde Nieves was very helpful and courteous...Highly recommended!!!
Willie H
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
TIMOTHY C
|
Expérience générale
Évaluation :
5
Love them there’re so kind and nice
PATONYA R
|
Premières impressions
Évaluation :
5
Kenyatta was very sweet, personable and accommodating. Give her a raise.
david H
|
Premières impressions
Évaluation :
5
Very clean and friendly staff .
RONDA A
|
Expérience générale
Évaluation :
4
Only issue i had so far was the online process. Thought it was my phone at first but when trying to upload my DL and proceed to check out the page kept freezing and would have to start over again. Tried it on another phone and did the same thing. Eventually I got it to go thru.
Tina L
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Georgia R
|
Expérience générale
Évaluation :
5
Very helpful and friendly staff!
Arzo j
|
Premières impressions
Évaluation :
5
Very good people and a great place to store
Matthew F
|
Expérience générale
Évaluation :
5
Very clean and friendly service
RONDA A
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Levertes R
|
Premières impressions
Évaluation :
5
The employees at 65th St & Geyer Springs location were very friendly and helpful.
Charnetta J
|
Expérience générale
Évaluation :
5
Me. Nieves was courteous and friendly… two unfortunately rare attributes in these times. She made us feel like she cared about our specific needs and was happy to provide her assistance. The next time we need a storage unit, we will be using this location.
Robert W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie P
|
Expérience générale
Évaluation :
1
I paid cash after dropping the van back off, then I find that my debit card was charged $14.06, September 14th, I requested a refund, I was told it would credit back to my account, 7 days later I have not gotten a refund, I instead was told I would need to speak to the supervisor tomorrow, I have waited a week, now I will have to report this to the credit bureau.
Corinthia S
|
Premières impressions
Évaluation :
5
Best service ever
Warren N
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Kennedi K
|
Expérience générale
Évaluation :
2
It had roaches and rats in it. It's clean, climate control but definitely has roaches and rats…. Once i saw that i gave all my stuff away that was in the storage. But the people are friendly and very helpful!!!
Asteria J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
taquilla w
|
Expérience générale
Évaluation :
5
Staff was professional/provided helpful information/knew company standard !
Patricia B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charlotte W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
REQUITA S
|
Premières impressions
Évaluation :
5
The front desk clerk (guy) initially told me that there were ONLY 5X5s available and that the Kanis location had the larger units. I asked several times to verify. I had to go online myself only to discover that there were PLENTY of units and rented from there. Thank goodness for quick thinking and online rental and move-in.
TAIQUITHA R
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joyce a
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy R
|
Expérience générale
Évaluation :
5
Sharde's customer service was excellent. I was extremely impressed with her professionalism and positive attitude.
CHANSON N
|
Premières impressions
Évaluation :
5
N/a
DARRYL B
|
Expérience générale
Évaluation :
5
I had an overall great experience!!😁 Thanks!
Rodney L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chasity O
|
Expérience générale
Évaluation :
5
Staff was friendly and helpful, and I didn’t have to worry about my things, because my storage unit was safe and secure!
Libby P
|
Expérience générale
Évaluation :
2
They charged me to open lock but I still had to cut it anf they didn't give my money back thats bad business
Jasmine M
|
Expérience générale
Évaluation :
2
The lady was very rude and had a attitude when I walk in
ashley l
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rhianna A
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Herman D
|
Expérience générale
Évaluation :
5
The sales clerk was great. He did a great job on providing me with a storage room, thanks U-HAUL!!!!!!
Jeffery B
|
Premières impressions
Évaluation :
5
Staff was fantastic and very helpful.
Henrietta S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gloria M
|
Premières impressions
Évaluation :
5
MS. Sharde and her staff are amazing. They where always able to help. I would definitely use them again.
Deljuana H
|
Expérience générale
Évaluation :
5
Just awesome. The manager is so amazing and helpful
Andrea H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth C
|
Online Move In
Évaluation :
5
Charde was exceptional. She made sure I had everything I needed. She explained to me the sizes of the trucks & storages. She answered all questions I had & was very professional.
Dandrea J
|
Premières impressions
Évaluation :
5
No comments at this time!
Lawrence T
|
Expérience générale
Évaluation :
4
S.O.
Carlita M
|
Premières impressions
Évaluation :
5
I really appreciate the staff at this location. All were very accommodating and sensitive to my needs.
JO A
|
Expérience générale
Évaluation :
5
Great customer services
Tamara M
|
Expérience générale
Évaluation :
5
Good units and friendly staff! Couldn't ask for more.
David C
|
Expérience générale
Évaluation :
3
Store manager at this location was very unprofessional and rude and called my peoples out there name
Natasha P
|
Expérience générale
Évaluation :
5
The GM was very polite and nice. I will give yall an A plus
Tamara M
|
Premières impressions
Évaluation :
5
Did a great job taking care of my things
Rosa P
|
Expérience générale
Évaluation :
5
This location is still rated #1 is my book and I visit a lot of branches! Thank you Briana for doing an excellent job!
Lawrence T
|
Premières impressions
Évaluation :
5
Nice, personal, and expeditiously responsive in our time of need. We are very thankful for the availability of this store and kindness of its staff.
Trakenya D
|
Premières impressions
Évaluation :
5
Very friendly staff. I will Recommend your store on Geyer springs and 65th. Thanks and god bless
Sabrina P
|
Premières impressions
Évaluation :
2
I was told two different things from the call center and store rep. When I called I was told I could rent the truck for 24 hours and when I went in the told me I would be charged a extra day
karen l
|
Premières impressions
Évaluation :
5
She was very helpful, seeing as this my first time ever needing a storage unit. She was able to help me with all my many questions. From a truck reservation down to pick a lock for my storage unit.
portia w
|
Premières impressions
Évaluation :
5
Very Good Service
evelyn j
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle
lisa l
|
Expérience générale
Évaluation :
5
Everyone was great! Seamless and well organized!
Pamela P
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle
lisa l
|
Premières impressions
Évaluation :
5
Everyone were friendly and very professional. I have no complaints.
Almanda G
|
Expérience générale
Évaluation :
5
Excellent service,the people in this Store were great,nice, and helpful, they were concerned and very good at what they do. I recommend this U-Haul to anyone looking for great service,good work.
Tina U
|
Réservation
Évaluation :
5
Thanks for being such an awesome storage if I ever need you again I'll be back
Shana L
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.