Le client n'a pas laissé de commentaire.
CATHERINE WILLS- Tennessee TN
- Chattanooga
- 37412
Customer Reviews for U-Haul Moving & Storage of E Ridge
(W Of I-75 S)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
5816 Ringgold RdChattanooga, TN 37412
(W Of I-75 S)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GINGER POSEY- Évaluation :
- 5
Nothing, I was very impressed with the way the drop off was set up. The attendant was very thorough and asked if there were any problems and I told him that the truck was great to drive and the only thing that I saw was a backup light was not working and he changed it right away.
Terry Fankhauser- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kayllis Fleetwood- Évaluation :
- 5
The service at this facility was very good. However, U-Haul should do a better job of describing the equipment. The trailer I rented was chosen for its wide 74"deck, yet the rear gate and entrance was much smaller at 54". It doesn't do much good to have a 74" deck if you can only load 54" on the ramp. Other than that, the rental was fine.
Joseph Goedker- Évaluation :
- 5
The man who works there and rents out trucks and runs front office is excellent very friendly
Thomas Kulik- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
tequila johnson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Erika Barnes- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michelle Mills- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KIMBERLY ELSASS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Carl Mckaig- Évaluation :
- 4
If it's set for mobile checkout (even if the store is open), it should require going in to get the key.
Jim Bob Howard- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Lasley- Évaluation :
- 5
Great customer service, hitch was installed professionally and done in a timely fashion.
David Jones- Évaluation :
- 3
The truck I received had a leak in the cab on the passenger side also the back has multiple leaks which got my stuff wet.
Jamie Young- Évaluation :
- 5
Truck was clean but the blankets were not, moisture and smelly, leafs in them.
Art Silva- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
John R Kokoski- Évaluation :
- 5
Rental and reservation was perfect. Great U-Haul center.
Barre Pannell- Évaluation :
- 5
Always do a very good job.
Don Trotter- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Bill Apps- Évaluation :
- 5
The tires on the Uhaul where bald, the truck shake so bad felt like I was going to break down any moment.
Anthony Stamper- Évaluation :
- 5
U haul is a great company. Good equipment and good customer service. 5 x 8 trailers are a great size and easy to pull.
Steve Crowe- Évaluation :
- 5
Little beat up but pulled great.
tim dixon- Évaluation :
- 5
reservation and rental were perfect!
Barre Pannell- Évaluation :
- 1
I put down yes for the equipment but when driving the truck it would randomly get stuck in 4th gear and rev loud until I hit the gas again, also I was charged $200 for "missing/damaged equipment." When in reality I did not damage anything and did not lose equipment. I was informed I was charged because the appliance dolly I rented was not returned when in reality it was placed in the back of the truck and also locked in the truck once I dropped off the truck. I attempted to get it figure out because I have multiple people who could attest that the dolly was put in the back of the truck but was told I would need to call back on Monday to speak with the GM. Also while I was there I pointed out that one of the U-Haul associates that was in the store was the person who brought me the truck and the dolly, he then tried to say that I must have forgotten it at my home or it was stolen from the truck because it wasn't locked…which again I explained to him that it was indeed locked when I left but still he tried placing the blame on me.
Joshua Pate- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ashlie Stalley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ashlie Stalley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Erica Carson- Évaluation :
- 5
Mr. Butterfield was working alone so he had to divide time between waiting on customers and installing my hitch. Two employees would be nice at least during busy times.
Tom Taylor- Évaluation :
- 5
Everything and everyone were great.
Richard Krolikowski- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
PAUL HUMPHRIES- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric McDaniel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melissa Paryse- Évaluation :
- 1
My check-in and equipment pickup were excellent. However, I received call the next morning asking why I haven't returned the truck because it was scheduled to be returned at 8am. I explained it was scheduled until 8pm. The person on the phone continued to tell me its due at 8am until I passed the phone to my husband. Afterwards, the U-Haul person said don't worry about they will work it out. He eventually put a pending charge on my card for an extra day! This began an all day back and forth with corporate and the manager Daniel, whom told me that he person that called was not rude and combative because he was sitting next to him. The entire ordeal was due to the person that check me in simply made a typo and the misunderstanding, on your part, could have been resolved with a simple phone call to the other employee. This explanation does not fully reflect the problem resolution and customer service failure.
Chandra Greer- Évaluation :
- 3
The running lights on trailer didn’t work I know I probably should have checked them myself before I left but you would think that they would check your lights before you leave since they hook everything up
Tracy Skates- Évaluation :
- 5
Mr. Patterson had great customer service. He was really nice and helpful
kimberly patterson- Évaluation :
- 3
Better parking spots & some staff seemed lazy.
Hannah Heberer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark Hampton- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOY TALLEY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
lerissa woods- Évaluation :
- 5
Nice guy at the counter, was very friendly and professional.
John Young- Évaluation :
- 5
The 2 representatives on site were very helpful and accommodating. I made a equipment change at the last minute and it was no problem. I will use this location again. I often rent from uhaul . And this location is also convenient for me and we'll equipped
Richard Wagner- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Al Guest- Évaluation :
- 5
good customer service, friendly, and answered your questions.
Heather Olson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kimberly Johnson- Évaluation :
- 4
Immaculate, new, safe unit. Seamless process.
PETER KARTANOS- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
James Harman- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Faith Modrall- Évaluation :
- 1
Couldn't see out of the passenger side mirror. Also it has much less gas than stated.
Kevin Page- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patricia Johnson- Évaluation :
- 5
Despite change overs in employees, this location has always been friendly, courteous, and accommodating. Merci.
Jack Rowland- Évaluation :
- 4
Put more signs to direct where to park
Michael Gilbert- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Lorie Diamond- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jose Torrez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JASON KENNEDY- Évaluation :
- 5
Danny and staff always give great service. I don't go anywhere else.
Beverly Ericson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Bosworth- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jonathan Gray- Évaluation :
- 3
Awesome
David Cope- Évaluation :
- 5
Danny and his team do a great job, all of the time. I rent a truck from them several times a year.
Steven Ericson- Évaluation :
- 5
Made it easy
Timothy Machula- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark Hampton- Évaluation :
- 4
easy drop off and very helpful
Mark Chaplin- Évaluation :
- 5
I didn't have any problems reserving, picking up or returning the 15' U haul I rented. Employees were friendly and helpful
Melissa Wells- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terry Gray- Évaluation :
- 5
Everyone was helpful and friendly
Quentin McNabb- Évaluation :
- 5
Easy and quick pickup process and very kind folks. No issues on my end.
Jim Crotts- Évaluation :
- 5
And your Cree are professional and so courteous!! Thank you for hiring such special caring people. I went to your store on Ringgokd Rd., Chattanooga, TN 37412. It is the East Ridge section of Chattanooga. The two men were on duty 01/14/24 around 2:30 p.m. or alittle later. They were great and gad me on the road in no time. Mrs. Gilbert.
DIANNA GILBERT- Évaluation :
- 2
Trailer had a hole in the roof therefore soaking and ruining all our stuff
DOMINIC MORRELL- Évaluation :
- 5
Need brakes bad but I dealt with it everything else was ok 👍
Bernard Glover- Évaluation :
- 4
The inside of the van was dirty. Dried mud, etc. The man who waited on me was nice and effecient
SUSAN SAUER- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ali Oshodi- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jan Pasquale- Évaluation :
- 5
Everyone at this location has always been very nice and helpful
Michael Jones- Évaluation :
- 4
A Tire on trailer only had 30 lbs of air when it should have had 65 per lettering on tire. I put air in it at home. Pulled trailer 800 miles and never lost air.
John Yates- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Darrell Hughes- Évaluation :
- 5
Had a very good experience at this location. Both the employees were polite,friendly and efficient. Easy to get setup and out the door. Great service and will definitely use this location again if the need arises.
David Parker- Évaluation :
- 3
The van I rented was absolutely filthy. So much so that I didn't want to place my items inside and I actually stunk after being inside of the vehicle. Garbage all over the floor in the back, including tissues... The location was convenient and the service was fine but the vehicle was not.
Brian Smith- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tom Mayo- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DONALD SCHUMACHER- Évaluation :
- 5
Very friendly and professional attendant. Quick and easy return.
Jill Yeager- Évaluation :
- 3
The truck leaked water, my stuff was wet when i unloaded it, it had metal to metal brakes, the truck should have never been rented
charles hancock- Évaluation :
- 4
Checkout process at the location was a little slow but overall good experience.
Faisal Saeed- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vanessa Tann | Expérience générale- Évaluation :
- 5
Pick up was quick & easy. The gentleman that helped me was very polite and professional. I was hooked up to the trailer & out the door in short order.
James Good- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Michael Gray- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dominic Gantt- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bridget Maguire- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cindy Stone- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Dave Coburn- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Angela Miller- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cathrine Payne- Évaluation :
- 5
They were very helpful.
micheal cody- Évaluation :
- 3
I made my reservation to pick up the trailer at the downtown location. When I arrived they did not have a trailer for me and sent me to this location. disappointed in Uhaul for not having the equipment where it was confirmed in advance by a reservation.
Alan Bosworth- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Kemp- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Weaver- Évaluation :
- 5
The store manager at this location is so nice and helpful. .this is the second time I have used this location and both times he has been very helpful and patient with all my questions. Great place and great store manager !!!
Bethany Birt- Évaluation :
- 5
Ken had exceptional customer service and was nice enough to let us to wait for our lyft ride...thanksssss KEN!!
Rhonda Cameron- Évaluation :
- 4
Make more vans and small trucks available. The last two times I rented I had to take a truck larger than I needed because a smaller truck or van was not available. Even though several were on the lot when I came to pick up my rental truck I was told they were rented out. I rented at the last minute because I had an emergency.
KATHRANDRA SMITH- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
April McKaig- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Courtney West- Évaluation :
- 5
Everything was good
Tommy Obryant | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lisa mcbryar | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tuffy Carter | Expérience générale- Évaluation :
- 4
So, the older gentleman helping me was very friendly, but the younger guy I talked to the second time didn't even look up from his phone and was not helpful. The facility is clean, though the storage unit looked pretty worse for the wear and kind of made me worry about leaving my things there. No lights in the units, hole in the wall between my unit and another unit, etc
Leslie Watkins | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LAWRENCE WILLIAMS | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LAWRENCE WILLIAMS | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anita Sims | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
cassie Conkle | Expérience générale- Évaluation :
- 5
Thank you so much for handling my family items with care and security.
JUANITA DAVIS | Expérience générale- Évaluation :
- 4
The owner and the new guy Patrick were very helpful.
Ryan Harris | Premières impressions- Évaluation :
- 3
I wish you guys could prorate the rent amount. I was upset that I had to pay my rent amount for the storage unit for one day. I moved out one day after my due date. Due every 29th. I couldn't move out until Sunday the 30th because of our work schedule. Paying the prorated amount would have been better than paying for a rental that I wouldn't need. Please address this issue. By the way the move out date is wrong on this email.
Jacobo Jara | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lisa Cowan | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jerrod Jones | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keisha Lawson | Premières impressions- Évaluation :
- 4
Helpful service, and courteous..
Gabriel Bravo | Premières impressions- Évaluation :
- 1
The man there was not a people person at all. Never smiled or even wanted to talk. Made me feel uncomfortable also wanted to charge me 25 dollars to put a peace of wood in the trash
Michael Cole | Expérience générale- Évaluation :
- 5
good servicemen
cynthia wells | Expérience généraleServices supplémentaires à cet emplacement
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