Our belongings were safe, secure and critter-free. Well satisfied with this facility.
JOSEPH W | Expérience généraleCustomer Reviews for U Stor It 2
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Quick in, quick out, less than 2 miles from UK, very close and convenient.
Neil W | Expérience généraleWent to get my storage unit on the date I was told and waited for over 45 minutes for someone to show up in the office. They had a sign that said out for lunch from 1-2, but were not answering any calls or knocks when I got there at 12. I called multiple times and got hung up on and declined. There were also 3 other people waiting who said they had been there for 20 minutes before me. I ended up leaving and cancelling my reservation.
Natalie H | RéservationAnthony is a great asset to this company. He was helpful from start to finish. KUDOS! We would have used this facility again if we had stayed in Kentucky.
Karen E | Expérience généraleEverything regarding our storage unit was exactly as expected and we are thankful. We appreciate the assistance of helping us find the unit and the comments letting us know what we need to do
HUGH D | RéservationHighly upset and would never use, I wouldnt store my articles for free at this facility. I was never told of the rodent issue, until after I removed my stuff, saw a majority of everything was destroyed, & called about the problem.. Heavy smell of urine, lots of fecal matter, almost everything ruined/chewed through & enough RAID smell saturation to kill a horse. At this point, I paid to have my stuff destroyed & when I tried to discuss this issue with Anthony, he said he "though I got rid of the mice & I offered you insurance". If I knew there was a mice problem I wouldn't have even left my stuff. THIS SHOULD NOT HAVE BEEN MY EXPERIENCE, MY ARTICLES SHOULD HAVE BEEN FOUND AS LEFT, CUSTOMERS SHOULD KNOW IF THERE'S A RODENT PROBLEM EXISTING & furthermore, employees should do their full job instead of just collecting money & having a attitude when a CUSTOMER has an issue. I would never recommend, but I will be reporting about this situation at U stor it 2
Adriene C | Expérience généraleThe people are really nice and very helpful, the storage unit was clean and easy to get to. Very happy customer here !
Brian H | RéservationWe pulled onto the lot and immediately decided to find another place. Not secure. Pulled right in without a security code. One door appeared to have been broken into. Very old.
mashelle m | RéservationI didn`t get to utilize the space due to personal scheduling conflicts.
Privacy R | Premières impressions