Thanks y'all were great
Cedric T | Expérience généraleCustomer Reviews for U-Box Moving & Storage of Fort Worth
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Jarome was great! Communicated well, dropped off and picked up my u-box on time. Even sent me a photo when it was delivered. A+
Benjamin B | Expérience généraleThank you for excellent service. Going above and beyond to get my U-boxes to me
Jacqueline R | Expérience généraleGreat Job, very friendly and professional
cherri b | Expérience généraleOnce my usage was complete/container emptied, the U-Box unit was retrieved, but I was charged for months even after 12+ calls. Nice staff, poor follow through. My credit card company finally assisted.
DARREN H | Expérience généraleBetter explanation
JENNIFER L | Expérience généraleU-Box is a great way to go with for storage options
Archie W | Expérience généraleWe rented a unit for about 9 years, and everything went very well with it.
VANESSA W | Expérience généraleI did not go to the facility but I so appreciate the staff and their immediate accommodation to my needs. It was unexpected that I retrieve my pods quickly, they delivered promptly. Very professional!
kay r | Expérience généraleMy move was smooth and easy.
Nazanin P | Expérience généraleGreat Job!!
Eddins B | Expérience généraleI did everything on the phone. Everyone I talked to was very polite and everything was on time. Would use them again, if I needed too.
geri m | Expérience généraleVery nice customer service.
TAMMY M | Expérience généraleThey put a lock on my u- box, and I was on the phone with them for an hour trying to receive the code to open my box. In the end they said they would call me back. It's been three days still waiting.
Alexa P | Expérience généraleGreat service. Very accommodating.
elizabeth g | Expérience généraleOur U Box driver was fantastic! She communicated with us on timing of delivery. We appreciated her hard work and commitment to great service. We did not go to the facility. Thanks for everything.
Karl W | Expérience généraleThere were delays in delivering my Box. When delivering my box to me in tx the Jamal left bolts nd got angry with me when I asked to come back and remove them so I can open the door. He hung up on me.
Nathaniel L | Expérience généraleI didn't use your facility, I did the U pod service. Your feedback systems are antiquated and show off the failures of your lazy middle mgmt.
Jeff Y | Expérience généralePLEASE have all phone and scheduling reps trained to verify phone numbers when scheduling drop off!!! Mine had changed and I forgot it was not updated. It made delivery difficult and schedule was off.
Audrey D | Expérience généraleThank you for your assistance with my ubox.
cathy f | Expérience généraleI am missing items from my storage unit and will be contacting you to find out about claims. Not happy about it.
JOSEPH H | Expérience généraleDidn’t go to your facility, so didn’t rate, had a u-box delivered to my house, was scheduled on time, and pickup was on time!
Neal D | Expérience généraleI never actually visited the location. I used U-boxes however Nicole's customer service was awesome! She was understanding, listened and handled my situation to my satisfaction. Good U-box team.
Dayna E | Expérience généraleI never actually visited the location. I used U-boxes however Nicole's customer service was awesome! She was understanding, listened and handled my situation to my satisfaction. Good U-box team.
Dayna E | Expérience généraleI never actually visited the location. I used U-boxes however Nicole's customer service was awesome! She was understanding, listened and handled my situation to my satisfaction. Good U-box team!
Dayna E | Expérience généraleI never actually visited the location. I used U-boxes however Nicole's customer service was awesome! She was understanding, listened and handled my situation to my satisfaction. Good U-box team.
Dayna E | Expérience généraleOverall, I was pleased with the service I received and my storage was in good condition when I received it.
Janice W | Expérience généraleForgot to leave U-box out on Sat for pick up. Left it out Sunday, but forgot to include appropriate cables. Didnt get U-box until Mon. Had to pay $300 for hotel Sat/Sun. No compensation from Uhaul :(
Hunter B | Expérience généraleStaff was very helpfull and friendly. Nicer staff than the staff that helped me in San Diego, CA.
Adrian A | Expérience généraleEverything was handled professionally except for the initial delivery of the wrong ubox. Jessica delivered the correct ubox the next day, and communicated well through the delivery process.
Richard R | Expérience généraleAll ubox employees were kind and helpful with my move.
Madeline S | Expérience généraleGood overall experience, convenient, secure and on time.
yolanda d | Expérience généraleOnly had U-Boxes at my location. Boxes were a little rough but workable, staff was outstanding for the delivery and phone contact to arrange delivery, resechedule pickup and final pickup
Edward A | Expérience généraleExcellent
stephen m | Expérience généraleGreat people!
Rick T | Expérience généraleVery helpful and accommodating staff.
Sean D | Expérience généraleI really appreciate the hard work and dedication they provided. They were there on time and always check with me for scheduling. I had a great friendly team.
tanya b | Expérience généraleCalling in was very difficult. On hold for over 20 minute.
Janet S | Expérience générale