Customer Reviews for U-Haul Moving & Storage at Broward Blvd

10 282 évaluations

2800 W Broward Blvd   Fort Lauderdale, FL 33312
(W Of I-95)

(954) 584-1500

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(954) 584-1500

2800 W Broward Blvd
Fort Lauderdale, FL 33312
(W Of I-95)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori Davis  |  Expérience générale 
Évaluation :
5

No comment

DONALD Fields 
Évaluation :
5

The explanation of work was very straight forward the mechanic that worked on my car was very courteous and took time to answer all my questions

Bonnibell Colon 
Évaluation :
5

:-)

Neil Bilodeau 
Évaluation :
5

Nothing- The staff and service team are wonderful indeed 😀

Valarie Daniels 
Évaluation :
5

Mr. Wallace and his team were very pleasant and professional.

Paul Anglin 
Évaluation :
5

All went well. Thanks

Liz Fordred 
Évaluation :
5

Make sure people know that their bumper might get cut for install Person at front had me sign without explaining this … luckily I took the time to read the doc and no cuts were required Installer was super helpful and made sure I have everything set to go for my rental

Tristan Whisenant 
Évaluation :
5

Nothing everything was great

Byehynah Thomas 
Évaluation :
5

I was very satisfied, with how clean it was , best I have ever seen it

Michael Barr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ferdy Mazariegos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Borges 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allyson Kayton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Germany Cross 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Rudnick 
Évaluation :
1

Calling to put in a claim Monday. Check engine light truck drives horrible. Water coming into the cabin, water leaking in the back, it ruined some of my stuff. I also got charged a cleaning fee. I returned the truck early al didn't get prorated. I call the store nobody answers, wh they answered me they said nothing, all I heard was employees and customers in the background. Horrible experience.

Steven Marinaro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stanley shewatjon  |  Premières impressions 
Évaluation :
2

I had a 11am reservation and there were no trucks till 4pm. That wasn't acceptable I had a time frame to move out. Not happy.

Frank Matos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda Ham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corbett McClure 
Évaluation :
3

Le client n'a pas laissé de commentaire.

scott muha  |  Expérience générale 
Évaluation :
4

Staff was very helpful and accommodating

Annmarie Brown  |  Expérience générale 
Évaluation :
5

Everything was good until it was time for me to move out in which my love sear, queen size couch bed and head board was damaged so I had to throw them out.

Paul Anglin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vladimir Iakovlev 
Évaluation :
3

I ordered my Uhaul over 5 months ago and upon arrival at the location found out that it was not available. They tried to make me go to another location that was a 40-minute drive even though I had no transportation. I ended up just taking the van instead of the truck but it was a huge inconvenience without the seats that the truck has. Just disappointed that I literally placed my order 5 months in advance and was still put out to dry. Please do better!

Lena Hopple 
Évaluation :
5

Little bit of wait in lines, 3-4 people.

Calvin Fritchey 
Évaluation :
2

Attendant said all lights worked when checked, no right side turn signal or brake light, after further checking wires were completely broken, and plug pulled from socket. Not up to usual U-haul standards.

MARK MCKEAND 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david chaiser 
Évaluation :
3

At the service counter - there should be separate customer service for those who have already reserved equipment online to avoid wait times.

Zenola Watkins 
Évaluation :
1

I received the car with the check engine light on. With a broken exhaust system. Box with machine oil residues from the previous client. All my things are smeared with this machine oil residue. Unfortunately, I could not postpone my plans and refuse your services. This is the worst experience I've ever had with your company.

Maksym Liashevskyi 
Évaluation :
1

Do not try to scam a valued customer upon returning a rental.

THADDEUS BETHEL 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terri Graham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Brown 
Évaluation :
4

Not necessary the location but the Uhaul reservation system. I reserved a 20' but it was not available and got stuck with 15' was NOT able to move everything will have to rent another truck and move the rest of my stuff. OH and I have to keep my storage space for another month because of this unreliable system.

Tsukasa Endo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otavio Cutillo 
Évaluation :
2

Reservation holder should have a different line

JACKSON JACKSON 
Évaluation :
5

Your team at this location was great! Professional, kind, personable. I have been at the site before and they are always excellent! Thank you!!!

Jolene Mullins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Jackson 
Évaluation :
5

Very respectable

Jameson Daniel 
Évaluation :
5

They were really nice guys and they did the job professionally and quickly

Tod Schild 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conquella Solomon 
Évaluation :
1

We were charged wrong. By over $220. Had to go back to fix there mistake. Lady was very friendly who tried to fix it but this is the second time using this location and same mistake hallened before where I had ti go in and have them fix the wrong charge amount on credit card. 2 times on 2 diffrent occasion which makes me think this happens often here.

Erick veizaga 
Évaluation :
4

Grabby a handcart when we hit town and the guys outside were great. My husband tried to return a lock we didn't need and were sold at the other store. The lady at the desk was rude/short with him telling him he had to take it where he bought it. It really wasn't the message but the tone - and the fact that we moved across the country so that wasn't practical.

Jen Boren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chaniel Glinton 
Évaluation :
4

Better equipment cause the truck was clean but the truck need some better service

Ricot Orvilus 
Évaluation :
5

Nothing really

Bertha Duperval 
Évaluation :
3

Fairly convenient and process was fine. Van was not maintained - warning on airbags and low tire pressure were on and not addressed and cargo area was infested with cockroaches.

Randolph Wolpert 
Évaluation :
5

I really appreciate you guys for being so kind and courteous it really was great dealing with you guys.

Kimberly Mosley 
Évaluation :
2

The guys told me that after finishing the estimate price of miles and fuel would be corrected. So I fueled the truck  full, but no any corrections of the level of fuel were made. So I was disappointed ☹️

Andrii Bieribielinskyi 
Évaluation :
5

No problem with the staff , was just a couple of things on the truck failed. But , overall the truck in great running condition . Customer service was also great. I would recommend this location.

Chauncey Holmes 
Évaluation :
5

Keep doing what your are doing , Great Staff

willie Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Custer 
Évaluation :
5

The breaks were no good

Prudence Mcinnis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALLY DOHERTY  |  Expérience générale 
Évaluation :
3

Front of office was closed- Polishing floors??? no sign telling a curtomer where to go to enter. Really unprofessional sloppy run front office. The truck stunk of pot. Not cool getting a contact high driving it... My original reservation was not filled by a different neighbourhood u-haul, we arrive for our truck and trailer only to be told they dont have one, and instructed to call the 1-800 number for an alternate....really really bad customer service. Why do you have a reservation system if you dont have the equipment for the customer? unbelieveable crappy uhaul.

Jeffrey Evans 
Évaluation :
5

The people there are so nice and efficient.

Tracy Westbrook 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathalie lelie 
Évaluation :
5

Thanks for everything.

Felecia Pratt  |  Premières impressions 
Évaluation :
1

Very bad customer service.

Maverick Lasker 
Évaluation :
5

Great installer, friendly service

sahel tamayo 
Évaluation :
1

Systems slow waiting 1 hour in line if 20 people

Johan Starrenburg 
Évaluation :
1

Customer service the lady was very rude and not helpful at all

Lawrence Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica Walker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Godfrey Hewitt 
Évaluation :
5

Rob was extremely helpful and courteous.

Sonny Christofilis 
Évaluation :
2

The employee that hooked up the trailer was extremely rude unnecessarily, and made us wait almost 20 minutes to leave after signing out the trailer. Trailer ramp was damaged and did not function.

Daniel Otter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Barral 
Évaluation :
3

The 20’ box truck was pretty beat up and worn

Jane Lawton 
Évaluation :
5

Absolutely fantastic customer service!!! They went above and beyond to assist me and my needs, far exceeded my expectations!! Thank you so much for all of your help. If I could leave 10 stars I would! God bless, Emily

Emily Cabanas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Adams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Oliveros 
Évaluation :
4

The staff was friendly and helpful.

Timothy Gluszak 
Évaluation :
5

I love U-Haul

Ansy erdain 
Évaluation :
4

We were told we would have the truck for four hours. We had to wait over an hour for the truck to arrive and we're told we had to be back by a certain time chocolate fantastic but we only had it for 2 1/2 hours I understand things happen, but we've waited in line over an hour to check in . When we first got there, we had to wait and then about half an hour. When we finally got service or told the truck at the location yet. Not really a big deal but after waiting I had to get back in line because more people came in at that time I Got back in airline and waited for about 45 five minutes. My reservation was for 1245 not the location until 2 o'clock. When I checked in and out, I had the same person and she did not tell me what I was being charged She only told me I would receive a receipt in my email. It appears to be a busy location. It would help if the representatives were more informative and the vehicles are ready at appointment time

Dorthy Andrews 
Évaluation :
5

Surpassed expectations. Great job to all at this location

Jeremey Arnold 
Évaluation :
5

Rob did a great job communicating, installation as promised

Marie Singleton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thamara Jacquet 
Évaluation :
5

The employees at the location are absolutely excellent. Very reasonable, good people. However, I had very bad experience with other customers. One couple was trying to physically attack me because I walked in front of them, supposedly "cutting them off". Another customer threw a temper tantrum in the middle of the store and police had to be called in. This place needs increased security to protect the hard working employees and obedient customers.

Ada Shelegova 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Medina  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JANETT TAYLOR 
Évaluation :
5

Coffee and Donuts!

Philip Rolle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelley Huddle 
Évaluation :
5

Smooth, efficient, friendly

deborah mcgrath  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK MCKEAND 
Évaluation :
1

Waited 45 minutes to get helped. Girl at counter was on personal phone call the whole time I was there. Told me to wait and someone would be with me. After 15 -20 minutes I went outside and she was standing out back of the building still on the phone with her friend. Will go to Home Depot to rent next trailer

Rodney Nichols 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cacharel Caldeira 
Évaluation :
5

They were very accommodating and professional which made my drop off and storage experience much easier.

deborah mcgrath 
Évaluation :
3

Everything is good the way it is. Thank you

Melvin Capers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Stephens 
Évaluation :
1

This location has a terrible leader. The manager is the worst regarding customers, etiquette, speech, and communication. I will make a formal report against the manager for telling me that I can't speak my language with my brother because this is American, and I'm supposed to speak English

Carene Vertus 
Évaluation :
4

In general, everything was very good, and the price was reasonable. The convenience of no long-term contract was hugely important in my decision. The closeout process was simple. It definitely made me open to U-Haul storage in the future. My particular storage unit, number 1724, had a roof leak of some kind toward the front of the unit. Had I had water sensitive materials in that location, they would've been ruined. It was significant amount of water. In fairness, I did not report it! But FYI. Also, there was no access to light or electricity. At least a light in my unit would've been helpful. And a plug would've been a bonus.

Matthew Lomenick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Battaglia 
Évaluation :
5

Excellent Service

David Ramsingh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel Napoleon 
Évaluation :
5

Quipping do best’s

Lucien Milfort 
Évaluation :
5

Everything was fine an fast in& out

Jason Solomon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dominique Mckinnie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANTORIA PRINGLE 
Évaluation :
3

The truck cabs could be cleaned better. The one I rented was filthy and smelled awful

gilbert ruffen 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Welebir 
Évaluation :
5

Nice clean and fast work .thank you

Manuchehr Negahban 
Évaluation :
3

Make sure that the vehicles are clean inside and outside.

Rupert Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Renick 
Évaluation :
5

Good services

Jairo Louis 
Évaluation :
5

They were very kind. And I was very pleased.😇

CHARLES MARR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadine Lafortune 
Évaluation :
5

Have had many installed at this location

JEFFERY FLEISCH 
Évaluation :
5

Honestly, nothing - everything was great, the truck was in good working order which was a concern for the long one-way trip I had. Very pleased with everything.

Mark Verdun 
Évaluation :
5

I use uhau many times and this is one of the best I will continue using it

Noel Argimiro Gutierrez Nunez 
Évaluation :
5

NEED TO COME WITH A FULL TANK OF GAS

QUINTON HUTT  |  Premières impressions 
Évaluation :
5

Great service and pleasant checkin experience.

Ronald Kaufman 
Évaluation :
5

Merci.

GIOVANNI P URSO 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Zelandia Valdivia 
Évaluation :
1

Booked the van in advance, when come to pick it up, no trucked available..???? Wtf, , not even phone call to me in advance saying, sorry no truck for you, … not a poor service, it’s no a service at all.

will kalanda 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacquel Blue  |  Expérience générale 
Évaluation :
3

Hours of access are great! yet when given the storage I needed; I noticed a huge hole covered with tape I believe must of been from an old renter. As much money as this place makes I don't understand why that can't be fixed or replace the board wall. I just wish the staff would take their time and tidy up and state their concerns with cleanliness. Also possibly replacing small damages on equipment. And the price for storage facilities are getting higher here almost every few months.

Theresa George  |  Expérience générale 
Évaluation :
5

The cashier was very helpful and friendly

Abalene Willingham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Honora Presnell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa George  |  Premières impressions 
Évaluation :
5

Great!!!

Lavern Hewett  |  Premières impressions 
Évaluation :
3

The team was having lunch while they were helping me and other customers. Which fine they need to enjoy their meal. But it would be nice to be understanding as well and ask us to wait or have her lunch somewhere which she won't be bothered by customers. And she don't have to deal with us like we are disturbing her lunch break. The other lady was fine and helpful as well. Her attitude was better. Thanks

jak youssef  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina Shellman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith Johnson  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacquel Blue  |  Premières impressions 
Évaluation :
5

The young lady who assisted was awesome

CHOYA DAMON  |  Expérience générale 
Évaluation :
1

Very poor customer service

Otavio Cutillo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dava Robinson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

scott muha  |  Premières impressions 
Évaluation :
4

Customer service rep at front desk was phenomenal and professional. A great asset to the company !!!!

ALEXANDRE FERRAZ  |  Expérience générale 
Évaluation :
1

The store staff was very nice and helpful. The woman who arranged the storage unit for us was especially helpful and professional. She made the most effort to try to resolve the continual problems we had with this facility. The storage facility overall is an eyesore and the units are poorly designed. They are dingy and quite frankly it looks like a prison. I could not I good faith, recommend this location to anyone. As far as management, there is a lot to be desired. My experience with this location has been very poor from the start and I personally, would not do business with them ever again. The lack of organization and attention to detail at the higher levels is simply not in place. Issues were continual and only got resolved because I had to ask repeatedly for them to be resolved. . This location is a far cry from the U-Haul locations that I have conducted business with in the past. It could stand for a complete overhaul. There are many changes that need to take place with this location. Truly it was a disappointing experience. I am glad to have ended my business with them. They are not a location I would use in the future nor would I recommend them to anyone that I know. They are not operating up to standards in my professional opinion. Perhaps management will take the time to reflect and make the appropriate changes to improve customer satisfaction. I personally, am not optimistic that this will happen as it has been a series of unfortunate events.

Monique Miles  |  Expérience générale 
Évaluation :
5

I really like my storage garage. Although I have to give it up to have an extra 300$ a month towards a new truck

donald MARTY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

claudia porter  |  Premières impressions 
Évaluation :
3

I waited for over five hours for his storage they never did not ever know which storage was being occupied and what wasn’t being occupied I waited so long there and I got very tired and I think they need to get an update on the computers do you know who has an occupied space and who doesn’t so customer would have to wait for five hours to get storage

sharon josey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delia garcia  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jasalyn rodriguez  |  Premières impressions 
Évaluation :
1

The unit I rented was supposed to come with a lock. I was forced to purchase another lock when I came in. Upon move out, I notified staff and requested I get the lock I purchased with the unit. Long story short, I did not receive the lock I purchased. When I originally purchased the unit, I was not notified about 24 hour access, which was very inconvenient. Staff was not the most personable. Not a good experience.

Tristan Singleton  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mcdonald brown  |  Expérience générale 
Évaluation :
5

I have been using this location for several years the staff is always professional and courtesy.. New addition THE General..knowable and a pleasure. Thanks Wm Brown

Willaim Brown  |  Expérience générale 
Évaluation :
5

The New UHaul is a well run, well-conceived operation that makes an onerous job simple and streamlined.

Roland Arnold  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alesia Wright  |  Expérience générale 
Évaluation :
1

This is the worst uhaul storage facility I have ever encountered. Please reach out to me. 8643105512 Michael

Michael kirk  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STANLEY SAMUEL  |  Expérience générale 
Évaluation :
5

Very good Thank-you so much

CELINA PETIT-HOMME  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valarie Pressley  |  Online Move In 
Évaluation :
4

Thank you for the accommodations. The original storage unit was to small. But was able to accommodate me with a larger unit . Thank you so much. I appreciate everyone and all their help.

Jodi Balom  |  Online Move In 
Évaluation :
3

I, took the liberty of placing my truck rental. Precisely 3--days in advance, I get to the location present my driver's license and my confirmation code. Know available rental @ the property 2800 property. I, had to go to another location in (Pembroke Pines). That had a readily available 20' fully loaded with gas. Bam-Bam. Finally, I was on my way. My, reservation started out extremely bumpy. Fortunately, my rental experience was a HAPPY SUCCESSFUL ENDING......After all it wasn't technically the locations negligence that a/my rental wasn't readily available. Dueces U-Haul representative's.........Keep up the good work

Rosa Surrency  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Barber  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa Hill  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Stanfield  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thkenya Owens  |  Premières impressions 
Évaluation :
4

Andrew, Ron, Nate, Gezelle and Alisha were all very pleasant and assisted me in a professional manner all the time. Some others were very rude and unpleasant to talk to. Some are no longer there some are.

Rena Coleman  |  Expérience générale 
Évaluation :
1

I was tired from the move and the long drive, and it took another 2 hours to get the location of the storage unit after I arrived. This was supposed to be taken care of for me at the location where I picked up the truck. Plus, U-Haul sent me to 4 different locations before I was able to get the truck that I had reserved a week in advance. The people were all nice, but you guys had your wires crossed on both end's and it ended up costing me time and money. Not Good!

Wayne Barteau  |  Online Move In 
Évaluation :
5

The manager was very helpful and pleasant

JERI GINSBERG  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris Christian  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William O'HALLORAN  |  Premières impressions 
Évaluation :
1

I lost thousands of dollars in merchandise due to flooding that the did not take responsibility for, while my product was paid for to be stored in your building that flooded out and damaged my product I will never use U-Haul again if I can help it

James Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILL DUTTON   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARALICE CASTELLOW  |  Expérience générale 
Évaluation :
5

Completely satisfied with the services provided by U-Haul at the Broward Blvd location. If at anytime in the future, I need storage I will always use U-Haul services for price, location, quick access to stored items, cleanliness, size and customer service support provided by the Broward Blvd location.

Valerie Walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pieper Green  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoine Patterson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

doris jean pierre  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felecia Pratt  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

PAULETTE GORDON  |  Expérience générale 
Évaluation :
3

While miving out storage My furniture has water damage from the flood. How do I go about that. I do/did have insurance. I need to know how do I got about that. Water damage.

Kierra Thomas  |  Expérience générale 
Évaluation :
5

Isabel and the team at this particular store are super friendly and knows how to handle stressful customers.

manuel lugo  |  Premières impressions 
Évaluation :
5

Great place, great people Geselle is on top of everything and everybody

MARK AUGUSTINIAK  |  Premières impressions 
Évaluation :
1

I was flooded out and my stuff was damaged and I got no reimbursement and that was sad.

Anthony Burke  |  Expérience générale 
Évaluation :
1

The storage doesn't have any AC. It isn't clean at all. And it has roaches, I immediately left and requested a refund. Didn't even move in unit.

Antenique Mckenzie  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique Mckinnie  |  Premières impressions 
Évaluation :
3

Units flood. That’s the only reason I wouldn’t recommend them.

HARRY HILL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CALVIS BOYKINS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacqueline green  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

akilah harriott  |  Expérience générale 
Évaluation :
5

Thanks again...

JAMES ODOMS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Memphis Williams  |  Expérience générale 
Évaluation :
1

After the flooding you could have help ppl but instead you wait a week to tell us about.. after paying $234 then you let me know! I lost everything and you couldn't be bothered to let us know.. I had to rent a truck n move all my property off of yours. I will never use U-Haul again after what you've done.. charging ppl who needed to move and ruining all my property.. i truly hate you n will always tell anyone who asks why I'll never use your service ever again. I can't believe what a POS you have become.

marcie quimby  |  Expérience générale 
Évaluation :
5

I would recommend this storage facility to my family & friends.

tarnette miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Taylor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BREE ROWE  |  Premières impressions 
Évaluation :
5

Reasonable and friendly.

JACOB MORITZ  |  Expérience générale 
Évaluation :
5

Great service!

Todd Wallace  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARRY HILL  |  Premières impressions 
Évaluation :
4

One issue worker was rude on my move out day.

KRISTINO SMITH DAVIS  |  Expérience générale 
Évaluation :
5

Friendly and professional

Janina Hartasanchez  |  Premières impressions 
Évaluation :
4

Very good at solving problems and turning a bad situation to positive

James Jones  |  Premières impressions 
Évaluation :
5

Very busy location, Keep up the good work.

Nephtuin Rosario Rivera  |  Premières impressions 
Évaluation :
1

I have had an EXTREMELY BAD EXPERIENCE with UHAUL. Not only are the employess RUDE but they are NOT HELPFUL. Ultimately after having heart failure and being behind on my rent they AUCTIONED MY ONLY BELONGINGS for a past due balance. I SEE A LAWSUIT COMING.

WILLIAM ORBAN  |  Expérience générale 
Évaluation :
5

Great staff..walking me to the storage where i put my belongings at..

VICTOR WILLIAMS  |  Premières impressions 
Évaluation :
5

Staff was really helpful and went above and beyond for accommodating my needs. Great service!

Maria Florez  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

LATASHA GORDON  |  Expérience générale 
Évaluation :
1

I notice after going threw my boxes the roof leak water all over my items

SHANNON ROKER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MORIAH AUGUSTINE-PALMER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elke Berry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlin Gentry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina Shellman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zoleila DelaRosa  |  Premières impressions 
Évaluation :
5

Good Good

kevin Hughes  |  Expérience générale 
Évaluation :
5

Nice employees very helpful would recommend to friends and family.

John Castor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alberta wiggin  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clarissa Pique  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vittorio Caputo  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SheryL JOHNSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierra Thomas  |  Premières impressions 
Évaluation :
3

my unit was not set up with my lock in the unit.. it was hard to find the unit initially because it was a inside unit.. tammy the cleaner/janitor was very helpful and showed me the process with everything.

Kaitlin Gentry  |  Online Move In 
Évaluation :
5

Andrew goes above and beyond , he’s amazing!

Tameika Martin  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JULIE NOLTION  |  Expérience générale 
Évaluation :
2

I had bugs all throughout my boxes. I had to throw out clothes as well due to moisture. My 80in TV no longer works or my Xbox 1. I suppose due to moisture. Not happy at all. Great staff. Hours were nice. But everything else was a mishap.

SIRE REFFNER  |  Expérience générale 
Évaluation :
4

There should be more carts/dollys

Carlyle Kersellius  |  Expérience générale 
Évaluation :
1

Was not able to access unit, and had to put extra miles and charge of an additional day plus gas plus I was given a ticket of $75 for leaving a U-Haul overnight.

JESSICA DEMAREE  |  Expérience générale 
Évaluation :
5

Thank you for the great service.

NANCY BELONY  |  Expérience générale 
Évaluation :
5

There were 2 employees that made up for everything bad that happened since I left U haul in Virginia. One was Tammy who cleans the storage facilities. She gave me directions and helped me when the first storage didn't work .Then there was Eric who made my experience fabulous. I swore I would never use your company again .Then those two fantastic people changed my mind .You should promote both of them .EXCELLENT CUSTOMER SERVICE. Thanks for letting me give them a rating of A+. They are employed at the u-haul facility in Fort Lauderdale on 2800 Broward Blvd .

Elke Berry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacson Scutt  |  Premières impressions 
Évaluation :
4

I did find the layout challenging. Perhaps more, discrete signage would have helped.

claudette hinds  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda Brunson  |  Expérience générale 
Évaluation :
5

People that work there are very nice

Dru Melville  |  Expérience générale 
Évaluation :
5

Miss June was extremely helpful in guiding me through my rental process. Very professional and knowledgeable

Natarish Bacon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODI ANN EPPS  |  Expérience générale 
Évaluation :
2

Never gotten a chance to speak to a store representative. The storage fee was extremely too expensive. Terrible experience.

SHONAYE WRIGHT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RASHAWN NTI  |  Expérience générale 
Évaluation :
5

Very nice, friendly, and helpful!

Wanda Rivera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH SCHELL  |  Premières impressions 
Évaluation :
3

The light haired male was on a long personal call in the back office while 2 customers waited. He finally came out and logged into the computer at 745am!!! A young black male came screeching into the lot and I ran to the side at 730am. Hard to figure how to get in, glad someone helped me.

Denise Harmon  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cristal Steele  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Koni Johnson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELVIN FORD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

felix strong  |  Expérience générale 
Évaluation :
3

Not to complain since 1999 through this date

YVES PIERRE  |  Premières impressions 
Évaluation :
5

Flawless experience & very friendly staff…

Jan Coman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUDYARD DAVIS  |  Expérience générale 
Évaluation :
5

I moved from Virginia to Florida with my toolbox in tow and I arrived and needed help unloading my toolbox from the trailer and I believe the manager ( Jackson)? Stepped up and got a fork lift to help me out I couldn't believe and didn't expect it at all but the facility and all the employees were awesome and easy going and made my experience with u haul well worth it !!!! Thanks guys and gals!!!!

Kenneth Parsons  |  Expérience générale 
Évaluation :
5

Sometimes seemed it was not staffed enough…people working were great, just not enough of them and too long to wait for service at the counter..

Kevin Yaremchuk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alberta wiggin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH WELCH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Heywood  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHONAYE WRIGHT  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonhda Clark  |  Expérience générale 
Évaluation :
5

Thankfully that I where available to get storage in my time need thanks u very much

PATRICIA BURROUGHS  |  Premières impressions 
Évaluation :
5

I have rented trailers several times and rented a 15 foot truck one time. The people that work there are the nicest and friendliest people. I don't know how you find such good people to work for you, very helpful and extra patient.

Dru Melville  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

walter williams  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Roshonda Exantus  |  Expérience générale 
Évaluation :
5

Excellent

jasmaine smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSEMARY Gutierrez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA ANN WATKIN  |  Expérience générale 
Évaluation :
5

Very nice, friendly, professional, and Mikel (not sure of spelling) was very helpful. I appreciate it. Thank you!

Wanda Rivera  |  Premières impressions 
Évaluation :
4

The wait time within these places to get a truck or a unit takes forever. I sat inline for almost 30-45mins. Just to get my truck let alone my unit when coming back down to Miami from Jacksonville. Both locations were long wet times. Other then that. Yes. The staff was great. The prices are fair. I appreciate you guys for the help of my move. 

SIRE REFFNER  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Justin Letro  |  Expérience générale 
Évaluation :
3

i JUST EMAILED THE GM THE MAN AT THE DESK SAID NO UNITS AVAILABLE WHEN WE FOUND THE ONE I RESERVED WAS TOO SMALL. TAMMY AND THE LADIES RESCUED ME AND GOT THE LARGER UNIT, I WANTED TO DIE, EXTREMELY DEVASTATING KNOWING YOU HAVE A 20' TRUCK FULL AND NO WHERE TO GO. THANK YOU FOR HELPING ME LADIES. TAMMY VERY KIND AND PROFESSIONAL.

Denise Harmon  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL SHAHEEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Napolean Ross  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Still  |  Expérience générale 
Évaluation :
5

I love this place☺️

DELORIS ALLEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Opal Smith  |  Premières impressions 
Évaluation :
5

Service was great, however I did underestimate the space I needed and I will have to cancel the reservation.

Timothy Still  |  Premières impressions 
Évaluation :
5

The entire team was friendly, and efficient, especially Ms. Arnold.

Larry Peters  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROLANDA YANCEY  |  Expérience générale 
Évaluation :
5

Eric took care of me ;he was very professional and attentive;thanks so I’ll do recommend that store to mi friends

Julio Echevarria  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LADDY BALDWIN  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alessia Cabrini  |  Expérience générale 
Évaluation :
1

UNIT TO SMALL , DOOR WOULD NOT OPEN TO LET ME IN UNIT ALREADY HAD A LOCK ON IT

Linda Garcia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dermott Patterson  |  Expérience générale 
Évaluation :
1

I originally scheduled my storage unit with Sentry, an affiliate of U-Haul I was directed to by a U-Haul employee over the phone. I went to complete my reservation, driving one hour in the 20 foot box truck with auto transport, and they informed me that they would not honor the first month free promotion that came with my rental arrangement. I needed to call and make a new reservation, which I did. I drove another half hour to the new location. When I arrived at the Broward Boulevard location, employees locked the doors at five minutes to closing and refused to help me. I had arranged for not only my storage unit, but also to leave the truck and auto transport there instead of my original drop off location. I called customer service who instructed me to leave it there and come back. I cam back the next day and the only available storage unit was smaller than I originally requested and there was no way I could fit my things in it. I asked for my original size and was directed to a phone call on an employees phone with Chuck Seeds, who I was told is the general manager. This man offered to have me come back the next day to resolve the issues with him. I asked about my time and gas, he got rude with me and accosted me for leaving the truck where I did then hung up on me abruptly. I am discouraged from interacting with anyone with this company now. They have either been unhelpful and impatient, or outright rude and unprofessional.

Amanda Williams  |  Premières impressions 
Évaluation :
5

You have an very beautiful staff they all are very nice and they are so friendly.

Diane McBride  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Sturrup  |  Premières impressions 
Évaluation :
5

This is not my first moving experience! This Uhaul storage at 2800 West Broward Blvd. has the best employees! From the moment I walked in they all gave me a big welcoming smile. My family and I had travel during dawn to get there early since it was just us 3. All the employees where very nice. It has been a long time that you see employees actually working with a good attitude. I usually never put comments, but people only tell about the negative so I just want to tell all the team at this place "good job"!!! Thank you!!!!!

Samuel Martinez Soto  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dermott Patterson  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Fiona Mackenzie  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Powell  |  Expérience générale 
Évaluation :
3

The homeless people were walking around on the premises, despite having security.

RONNIE WHITE  |  Expérience générale 
Évaluation :
5

J’ai bien aimé la propreté des lieux, le coût abordable , la sécurité des lieux et les gens sympathiques.

Denis Roberge  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise Heywood  |  Premières impressions 
Évaluation :
5

Your stuff are very dedicated.

LLOYD CHAMBERS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine conti  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andre Gagnon  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY SMITH  |  Expérience générale 
Évaluation :
5

The lady who works in the storage her name is Betty helped me with finding my storage and how to use my code to get in the facility

vegenie nemorin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catryna Bryan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard smith  |  Premières impressions 
Évaluation :
2

The first person who helped me was obviously having a terrible day, because she had a hissy fit and actually walked away from her post and left me standing there. Eric then came and helped me square everything away and he was very help helpful and professional. I unfortunately remember having a similar experience to this in the past at this very same Uhaul location, possibly even the same person that initially 'helped' me, or just a coincidence that someone else could be just as bad as her.

Theodosios Voyatzoglou  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashleigh Graham  |  Expérience générale 
Évaluation :
5

Lisa was great !!!!

MARLON BYRANT  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra Chin  |  Expérience générale 
Évaluation :
5

Very good service overall. Thanks everyone !

MARIA BARRAN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

orville clare  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WISTERIA THOMPSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

valentina giraldo  |  Expérience générale 
Évaluation :
4

Everything was smooth. For the truck rental. I had to cancel the storage - had a 10x15 rental and the entrance door was pretty small for my belongings. It wasn't the roll up door.

Joseph somai  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VLADIMIRV STEPANOV  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Garvin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAZORA MALLORY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELICIA RALPH  |  Expérience générale 
Évaluation :
5

Very pleased. Thank you very much .

Mary Howell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FABIAN CARRILLO  |  Expérience générale 
Évaluation :
1

I advised an employee that the unit has been emptied and the lock has been removed. I have continued to be charged for the unit for the last 3 months and now they have sent it to collections. I have tried time and time again to contact the facility but have been unsuccessful in getting ahold of them. I have been forwarded to a call center and they stated they have left messages and that they would get ahold of me and they never did. I am extremely unhappy with these services. I am not in the area to simply stop in.

Marco Portal  |  Expérience générale 
Évaluation :
3

Was thinking because I did everything online I could just go but was told I still had to check into the office and kept getting different information from different staff when I would ask questions.

Luis Salgado  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laraine alexander  |  Expérience générale 
Évaluation :
5

Alissia has helped every time I went in and all 3 times she went above and beyond to help me. She is a key asset to the uhaul on Broward . If and when I go back for my next move I will ask for her.

Michial Nielsen  |  Expérience générale 
Évaluation :
5

Great customer service and knowledgeable staff. Would recommend to others.

Lisa Jackson  |  Expérience générale 
Évaluation :
5

Ms. Betty was very friendly and she was extremely helpful to assist me with my accommodations. Ms. Betty is also very detailed orientated in educating me on how to enter the U-Haul storage facility. Ms. Betty also save me time and informed me the steps need to return U-Haul at different location. This process made it very convenient for me regarding I had to travel back out of town.

danielle lucas  |  Premières impressions 
Évaluation :
5

I've used U-Haul storage three different times and have been completely satisfied with their service each time. I made the mistake of using a cheaper alternative to U-Haul and lost thousands of dollars of artwork when the roof leaked during a heavy rain. That was a costly mistake that I won't make again. The next time I need the a storage facility I will again use U-Haul and recommend you do the same.

Chuck Ellison  |  Expérience générale 
Évaluation :
1

They charged me another months rent after I checked out two days before my contract expired. No refund as of yet. $117.00.

Sam Wood  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Sheehan  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Kent  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA RODRIGUEZ  |  Expérience générale 
Évaluation :
5

Customer Courtesy is top of the line. Thank you!

Lisa Levitt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Howell  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

catherine thomas  |  Premières impressions 
Évaluation :
5

The staff was very helpful

Ebony Sneed  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denys Galindo  |  Expérience générale 
Évaluation :
5

My access code did not work. No front line staff were on duty to help. Everyone was professional and courteous, however.

LARRY SULTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Hicks  |  Premières impressions 
Évaluation :
1

The storage get completely wet and all our belongings were ruined.

Camilo Rodriguez  |  Expérience générale 
Évaluation :
5

Also My sister have been with uhaul for six years uhaul is Great

ERICA WEBB  |  Premières impressions 
Évaluation :
5

Very customer friendly staff.

Cheryl Hill  |  Expérience générale 
Évaluation :
5

Awesome service!

TRENTON POTTER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tranasia Barley  |  Expérience générale 
Évaluation :
5

The only thing I would suggest is to maybe provide an option for people to assist the movers in unpacking id needed an for the workers to either say yes or no to get an additional pay or tips. I needed one person to assist me in unpacking but the employees were not allowed to assist. I would not mind paying additional cost. Maybe you can implement something similar.

Paul Anglin  |  Premières impressions 
Évaluation :
3

The storage unit floor was not clean I was glad I had plastic on my furniture. There is no light and It was supposed to have A/C in the unit, It was very HOT! The movers I had did a much better job than the last ones!

Deeann Dezeray  |  Expérience générale 
Évaluation :
3

There are not enough open storage spaces.

CHRISTINA WILKERSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA RODRIGUEZ  |  Premières impressions 
Évaluation :
5

Super helpful group of people on a holiday weekend

SCOTT USHER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Garvin  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander Alperovich  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jimmy mcclendon  |  Expérience générale 
Évaluation :
5

Great staff. They were super helpful and everything was very easy and smooth

MICHAEL PALMER  |  Premières impressions 
Évaluation :
5

Betty was extremely helpful!

JAMES LONGLEY  |  Premières impressions 
Évaluation :
5

Andrew was fantastic. Also the nice young lady at counter was super friendly.

Michial Nielsen  |  Premières impressions 
Évaluation :
4

I really liked this facility compared to others I've used in the past. The employees were very helpful and professional.

ESTHER MURAGA  |  Expérience générale 
Évaluation :
5

The people were kind and helpful

Mark Unger  |  Expérience générale 
Évaluation :
5

Muy contento como desde hace más de 15 años uso esta instalaciones

Curtis Ray  |  Expérience générale 
Évaluation :
1

The area I wanted was not accessible for the furniture I wanted and no other space was provided by management . This was overall a disaster. Because no space was available, no space was available and accessible, I had to immediately had to go to Salvation Army to get rid of furniture. I lost $3 000 in furniture. The manager at facility called other Uhaul location, but the answer was the same. No space available. Hence, your computer system and management made false claims about availability of rental space and I paid the price for your mistake.

ANDRE DUPONT  |  Premières impressions 
Évaluation :
5

I will recommend u haul to families and friend for moving storage and rental trucks. I was very satisfied. W MJ

WILLIE JONES  |  Expérience générale 
Évaluation :
1

You told me I would have a storage space. However, the area for storage was cramped and not accessible for putting in furniture. I was not provided the space I requested and I was not provided a larger area that I needed. This was a total failure and I had to get rid of all the furniture. I lost $3 000 of furniture because of your mistake. I will never use or attempted to use facility ever.

ANDRE DUPONT  |  Expérience générale 
Évaluation :
5

The staff was very helpful in the situation I was in.

Miguel Dowdy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darcel carter  |  Premières impressions 
Évaluation :
5

Very helpful and convient and took care of my needs.

Miguel Dowdy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica Lovett  |  Expérience générale 
Évaluation :
5

Your employees Alicia is very excellent 👍

daniel thibault  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Prohaska  |  Premières impressions 
Évaluation :
5

Betty was extremely friendly. I wish there was more to say in that regard however, the other women working the front had more than enough attitude to go around. I was rudely yelled at about wearing a mask when entering in spite of two employees who were walking around and through the store repetitively not wearing one. And in spite of the mandate being lifted. During my initial opening of the storage unit and return of the Uhaul the women I was dealing with was grumpy and seemed distracted. Overall, hire more people like Betty who are happy and excited to help you with your needs.

julia whitt  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pauline Allen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bianca Grant  |  Expérience générale 
Évaluation :
5

This Broward Blvd facility is my go to location for storage, truck rental and the most respectful staff. Merci

Lisa Levitt  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

julia whitt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Dungan  |  Premières impressions 
Évaluation :
2

the staff was not friendly

GUILLERMO ROMERO  |  Expérience générale 
Évaluation :
5

Betty was very helpful and amazing!!

Silvio Toranzo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRONE SMITH  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

subrina johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Ellison  |  Expérience générale 
Évaluation :
5

S.O.

Quinta Tebo  |  Expérience générale 
Évaluation :
5

Excellent

LATOYIA mcclover  |  Expérience générale 
Évaluation :
5

Thankful to have had a place to keep.our things while we settled into a new home. Very clean and well maintained.

Krissa Ericson  |  Expérience générale 
Évaluation :
3

people nice. ALWAYS a line, have to wait EVERY time in Florida. booking the truck was awesome. Very convenient. The storage unit i used had an air conditioning pipe running thru the ceiling. the floor was always wet. Luckily, i could leave that area clear. Also when I went to remove my stuff, they had locked me out and said the reason was I had to use a U-haul purchased lock. I will NEVER use U-haul again for anything until that changes. Your policy sucks!

Kathleen Tweed  |  Expérience générale 
Évaluation :
5

The two guys that you sent me where very nice to me. Thay did a very excellent job

Marie Mercier  |  Premières impressions 
Évaluation :
5

Thank you Michael and staff for your assistance, you guys were awesome! Definitely will be referring this location to anyone who needs professional and prompt service.

Thomasina Roberts  |  Expérience générale 
Évaluation :
5

Good crew!!

Francis FRANK Ward  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda Bing  |  Expérience générale 
Évaluation :
5

Very neat no problem

betty turner  |  Expérience générale 
Évaluation :
5

I was attended to with in a few seconds of entering the building and my rental was handled smoothly.

Krissa Ericson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Freeman  |  Premières impressions 
Évaluation :
5

Amazed with the level of customer service, professionalism and service. Mike Brown, the manager, is just a great leader to his staff. I am grateful to have found this location.

Jay Taylor  |  Premières impressions 
Évaluation :
5

The service was excellent and the staff was very professional helpful and friendly and they work fast, I would highly recommend the 2800 Broward location!

Carolina Patro  |  Expérience générale 
Évaluation :
1

I was charged for a storage that I was told by the manager that I would not have to pay the the storage that I was moved from and then I was charged for a dolly that I never received and also the manager told me that he would take care of and didn't. So I would never recommend this Uhaul or storage. HORRIBLE

Tiffany Permenter  |  Online Move In 
Évaluation :
1

My overall subpar experience at this location can be approved with a better hiring profile. The staff that I've had the most unfortunate interaction with, don't seem to have graduated high school or barely skated by. I understand various unpredictable emotions have been promoted due to the pandemic. However, basic friendly (even if it's fake) communication is so lacking with the staff I've interacted with handling my storage needs. When I first arrived to this location after a lovely drive from Dallas, Texas (with my 6' x 12' Van Trailer attached to my Kia Sportage - contract # 23023104), Alicia Mitchell made a clerical error with my return date. No biggie, it can be resolved and the $80 overcharge was later refunded. My contact person's name was entered incorrectly because Alicia didn't bother to confirm the information. I understand it can be slightly difficult to understand someone who's wearing a mask, if you don't care to try. I'm an epidemiologist and I work in hospitals where we communicate clearly with masks on, while tending to patients lives. She could have turned her screen for me to view the information and confirm its accuracy, or printed out a document to confirm with me but, that's the past. Again, no biggie, but she failed to confirm my access code number. That long drive from Dallas by myself was quite taxing. Here I am ready to unload all my stuff, just need to open the door. But here's Alicia complicating a simple procedure that kindergarteners can do with ease. The issue was later resolved. My last interaction with the staff at this location finally came September 4, 2020. Contract 788052-117382 for all the deets. I had the utmost displeasure to be served by Zaria Johnson. She asked how she could help me and for my name. She located me in her computer and asked me if I knew I had to be there by 12pm. I told her, "no, I just flew in". She replies, "oh you flew here, from where?". Perplexed, not understanding the relevance of this; I tell her "Virginia". She continues, "Oh well you were suppose to be here by 12pm". I chuckle while saying, "well I got here when I got here" and I shrugged my shoulders (It's about 3pm at the time). She directs me to where I can pull my car to, and I remind her (because paying attention is seemingly not a requirement in the hiring profile for the employees I interacted with), that I don't have a car, I have a unit here. Which she should have seen in her system when she located me, but Zaria doesn't do well with paying attention. If she had, she should have been able to conceptualized that I was emptying out unit 1313, transporting those items to the U-Box and moving it to Virginia. Subsequently, she would have informed me that once I empty out my storage unit, utilize that same lock to lock my U-Box when I'm finished. But! That didn't happen. I was not informed I needed to lock the U-Box. When she walked me and my brother to the U-box (after, I suppose, her attempt to chastising me for being "late", not sure - didn't ask didn't care, fresh off the plane and we had a full storage unit to empty; in the 90 degree heat as we walked to their garage, where Zaria showed us where the U-Box is), she removed the velcored tarp from the box, opened the box and said here you go and went back inside. No instructions. No "come back inside to check out or be sure to do this", nothing no instructions whatsoever. So when I received a voice message from the manager Michael Brown the following day - after I returned back home to Virginia, that my U-Box needed a lock, I just knew these mini property managers that work here do not have the proper hiring profile to do this job successfully. I will say that Michael Brown was very attentive and patient when listening to me about my experience with his staff. To remedy the issue with the lock, he provided a lock free of charge for the U-Box, and I made arrangements for the key to be delivered to me. I appreciate him for this and for acknowledging the bad customer service that he wasn't pleased to hear about. It should come as no surprise that I will never return to this location, and even though I live in Virginia, I will most definitely tell others not to come here - if they can avoid it.

Laura Nnadi  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jones Morrell  |  Expérience générale 
Évaluation :
1

Overall it was ok. Too expensive!. Customer Service needs to be revaluation, you have some good pearls, Andrew is a great Customer Service person, but they have some very young girls that aren't good at all. They spend more time in there personal phone, & ignoring customers in line. It used to be a great place before,!

FELIPA GERCER  |  Expérience générale 
Évaluation :
5

The Staff service was above and beyond, He was very helpful provided information and explained everything in detail, excellent customer service, very professional.

Carolina Patro  |  Premières impressions 
Évaluation :
5

Keep up the good work.

Norma Chance  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selina Jones  |  Premières impressions 
Évaluation :
5

Staff deserve raises!!!

Scott Campbell  |  Premières impressions 
Évaluation :
5

The young lady who I was very nice

Valencia Woods  |  Premières impressions 
Évaluation :
5

The unit was secure, but not well lit. There is no light in the unit. (2058) The entire staff was WONDERFUL!! The restroom was always clean. I point this out, because I've never seen a restroom THAT CLEAN at a storage facility...Thank You!

Dywnette Potter Mallard  |  Expérience générale 
Évaluation :
5

After dealing with so many rude people in DC over the past week it was so refreshing and appreciated to deal with Mr. Brown and his staff! Mr. Brown took his time to "tour" the facility and to show me how everything works . I couldn't be more pleased. Thanks U-Haul Broward!

NORRISA TWORKOWSKI  |  Premières impressions 
Évaluation :
4

Staff was very helpful

Theresa Santiago  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIPA GERCER  |  Premières impressions 
Évaluation :
5

Well spoken personnel and great attitude.

Adolfo Castillo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer James  |  Expérience générale 
Évaluation :
2

The unit was very small for all that money. I'm disappointed the door had problem from day one. They replaced the doors before I removed my stuff and I found a lamp shade of mine very dirty. Never using your storage facility again.

ALEX BADEAU  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty turner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benny Estrella  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie Cornileus  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lady DI Design INC  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Gossett  |  Premières impressions 
Évaluation :
5

Thank you for everything...

Luis Luzuriaga  |  Expérience générale 
Évaluation :
4

Everything was fantastic except for the parking. The lot felt completely overfull with trucks and trailers and often it would be difficult to park or even pass through the lot.

Caitlin Mallick  |  Expérience générale 
Évaluation :
5

A great experience as always.

Lady DI Design INC  |  Premières impressions 
Évaluation :
2

The parking lot is way too crowded. I had a drive up unit that was always blocked by Uhual equipment. It was very difficult to maneuver through the parking lot, in order to load and unload- I had to keep moving my car to allow people by. For the month rental, I may have actually driven up to my unit a total of two times. It's just way too crowded and inconvenient for a unit to be priced for almost $200 a month.

Samantha Parish  |  Expérience générale 
Évaluation :
5

You're very helpful experience very friendly I give a 5 stars

ISIAH MILTON  |  Premières impressions 
Évaluation :
5

The manager Mr Michael is great he always goes above and beyond for his customers.. He always goes above and beyond to resolve any issues to make it easier on the customers

Javaro Munnings  |  Expérience générale 
Évaluation :
1

I'm giving you a horrible review because of two employees there they did know how to do their job correctly as far as customer service it took me two and a half hours to get my truck because of them

Stafford Segree  |  Expérience générale 
Évaluation :
5

My visit today, was EXCELLENT! Thank you Ms. Eddi, Ms. Leslie, Ms. Buffy and Mr. Deon (I really hope I have his correct name). ALL are BLESSINGS to the customers of this company.

Dywnette Potter Mallard  |  Premières impressions 
Évaluation :
3

One of the young ladies was very welcoming and not open to helping me the app to pick up my truck or even locate the truck.

Sandra Minnis  |  Expérience générale 
Évaluation :
5

everithing excellent

Ricardo Costa Santos  |  Expérience générale 
Évaluation :
5

Super helpful, and nice Uhaul team at this Broward blvd location! Thank you for all your help!

Daniel Cheslar  |  Expérience générale 
Évaluation :
5

Very helpful.

Ian Wennerstrom  |  Premières impressions 
Évaluation :
3

Unit was clean but the free lock promised when renting online was not in the Unit and the person up front had no clue about the free lock offer.

Hawathia P Wilson  |  Online Move In 
Évaluation :
5

Mikes whole staff were exceptional. Rob and his front counter staff did everything they could to help and make my time useful.

Joseph Openshaw  |  Expérience générale 
Évaluation :
5

Everyone was very friendly

LaEtta Lowe  |  Expérience générale 
Évaluation :
5

Lovely and very professional people. It was a pleasure to do business with then.

Luis Loureiro  |  Premières impressions 
Évaluation :
5

Great help with professional people! Thank you very much!

Daniel Cheslar  |  Premières impressions 
Évaluation :
5

Great service

JOANEL FILIUS  |  Expérience générale 
Évaluation :
4

I only have 2 less than positive comments: 1) It would have been nice if temps had been 76 or lower during the summer months. 2) Lights should stay on when customers are working in their unit.

Wendy Garfinkle  |  Expérience générale 
Évaluation :
4

None at this time

Jennifer James  |  Premières impressions 
Évaluation :
5

The Customer service at this Uhaul location was Amazing. The Manager and the workers were very Nice, Helpful, & Careful. They were Great multitaskers & I highly recommend!!

CLESHAI COOK  |  Premières impressions 
Évaluation :
5

I truly recommend anyone to this location if you ever need U-haul... 2800 W Broward Blvd FORT LAUDERDALE,FL 33312

jackson Cassamajor  |  Expérience générale 
Évaluation :
5

I did have to wait long

LaEtta Lowe  |  Premières impressions 
Évaluation :
5

They were humble enough to let me explain my concerns first and they was not rude to me. That let me talk and they listen. And the problem that i thought i had was resolve. U-Haul is a great place .

Tuesday Pope  |  Premières impressions 
Évaluation :
5

Omg , I was impressed because people figure uhaul is just to rent trailers , vans and trucks but the storage impressive. The staff listened and was so helpful

SHANTELL COLLINS  |  Premières impressions 
Évaluation :
5

Muy atentos y diligentes ademas de amables

Fabio Sissa  |  Premières impressions 
Évaluation :
4

Great service, staff friendly, no complaints.

Edna Simms  |  Premières impressions 
Évaluation :
5

The light nearest my storage unit was activated by motion. When I would visit my storage to remove/add items, I would have to stop frequently to activate the light. A non-motion light could fix this.

NAILAH NEWKIRK  |  Expérience générale 
Évaluation :
4

did not know I had moved out????...where are my things..No one contact me about my things...

charlotta mullings  |  Expérience générale 
Évaluation :
1

I was paying for on-site parking for my trailer and was damaged on 3 occasions and still they have not taken responsibility for it in Ft. Lauderdale.

ANGELA LEWIS Eischen  |  Expérience générale 
Évaluation :
5

simone simpson was my cashier and did everything in her power to make me feel comfortable and always choosing you guys as my primary storage or truck rental .

Derwin Campbell  |  Premières impressions 
Évaluation :
5

It was 👍

JIMMY BELLO  |  Expérience générale 
Évaluation :
4

N/a

Nicole Logan  |  Premières impressions 
Évaluation :
5

The staff are excellent and very helpful! I would highly recommend this facility.

Pam Snow  |  Expérience générale 
Évaluation :
5

good move in experience

shirley soto  |  Premières impressions 
Évaluation :
5

The staff is efficient, professional and Michael the manager is EXCELLENT.

Crystal Waite  |  Premières impressions 
Évaluation :
5

Always great

Cheryl Wright  |  Premières impressions 
Évaluation :
5

Everything was so smooth. Every person we interacted with was friendly and helpful. The storage unit was clean and easily accessible

sharron wagner  |  Premières impressions 
Évaluation :
5

👌😃

Margot Davis  |  Premières impressions 
Évaluation :
4

Online Rescheduling for U-Box reservations need attention Program attention.

PETER FOTO  |  Expérience générale 
Évaluation :
5

The staff at this location Broward Boulevard are amazing. They help you with everything that you need; they work with you with every issue that may arise as we all know some things don't go as planned

Lisa Levitt  |  Expérience générale 
Évaluation :
5

S.O.

JULIUS SHELL  |  Premières impressions 
Évaluation :
5

Super friendly!

Taha Zaffer  |  Expérience générale 
Évaluation :
3

Very kind and helpful people but the process was not very efficient. Be patient and laugh at the chaios.

Toni Jernigan  |  Expérience générale 
Évaluation :
5

Good service

LECLERC GILLES  |  Expérience générale 
Évaluation :
1

very bad service, the manager was very rude to many of the customers. They showed me the wrong storage unit, and issued me the wrong uint. i put my lock on it and the cut it off without telling me.

Alphonso Miller  |  Premières impressions 
Évaluation :
5

Good service

LECLERC GILLES  |  Premières impressions 
Évaluation :
3

The customer service is extremely slow at this location with people in line waiting with sometimes only one representative to help.

Paul St Denis  |  Expérience générale 
Évaluation :
4

The facility on Broward blvd was great. However, I rented a truck from the Hollywood blvd location and that was a bad experience. I was over charged and still haven't received money back yet.

Brendon Anti  |  Expérience générale 
Évaluation :
3

Facilities are great-lousy customer service

Spencer Harrell  |  Expérience générale 
Évaluation :
4

Merci

raymond sauve  |  Expérience générale 
Évaluation :
5

The word "excellent " is inaccurate when describing my OVERALL experience with this location, and your superb staff services!... The word I will use is: A W E S O M E.... AWESOMELY GREAT! Thanks :-)

Elsa Paris  |  Expérience générale 
Évaluation :
1

That was the worst experience I’ve ever had from picking up the truck in Clearwater to getting a storage moving out was horrible the staff one member was completely stoned and I’m sorry to say it I wa

may kateb  |  Expérience générale 
Évaluation :
1

1. When I arrived, I had to wait 30 mins to access my UBox. 2. The store closed at 5pm and moved my Ubox without telling me, even after I tried to explain that the UHaul email stated I had until 6pm.

Diones Adorno  |  Expérience générale 
Évaluation :
5

This location was very efficient, friendly and knowledgeable. Mike was very easy to work with and helpful. I'd rate this place 5 stars any day. Made my life easy.

Ian Bernhard  |  Expérience générale 
Évaluation :
5

The staff was so helpful, professional and polite.

Cynthia Brown  |  Expérience générale 
Évaluation :
4

Additional late fees were exaggerated

Ronald Lapierre  |  Expérience générale 
Évaluation :
4

Great service assistant Manager and her staff.

Robertson Sylvain  |  Réservation 
Évaluation :
3

Everything was great

Taffany Graham  |  Expérience générale 
Évaluation :
2

I'm annoyed and amazed at how frustrating my UHaul experience was. When I called to schedule my move, they could not locate my pods or account information. They cost me money and time I didn't have.

Stephanie Weigle  |  Expérience générale 
Évaluation :
4

I have been happy with my past rentals but as far the U-Box goes it could be better managed. For some reason the staff had issues with locating my U-Box each time i called to make some arrangement.

PETER FOTO  |  Expérience générale 
Évaluation :
5

Great customer service!

VANESSA PUGH  |  Réservation 
Évaluation :
3

U-Haul is too expensive truck rental is too expensive it's cheaper up north cost me too much money could not pay my bill at home because I had to pay almost $700 to get home from your truck and you di

Jacquline Blount  |  Expérience générale 
Évaluation :
5

Everything was professanlly kept with a friendly manner!

ST LUKE BAPTIST CHURCH  |  Expérience générale 
Évaluation :
3

The faculty does not allow for prorated rent which is very discouraging.

Veronica Allen  |  Expérience générale 
Évaluation :
4

Thanks without the storage I don't know what I would have done.

Roger Keely  |  Expérience générale 
Évaluation :
5

My experience was EXCELLENT. The woman who helped me, Nikki Johnson, postponed her break (to get something to eat because she was starving) so that I didn't have to wait in line. THAT IS TRUE SERVICE.

Cristina Gonzalez  |  Réservation 
Évaluation :
4

Bad customer service I received when I called to book my truck

lupi gonzalez  |  Réservation 
Évaluation :
4

It was a rocky start but all I can say is Leslie at the Broward location was more then pleasant to work with!

Brianna Cummings  |  Réservation 
Évaluation :
5

The staff was friendly and knowledgeable.

TINA PENNINGTON  |  Expérience générale 
Évaluation :
3

I have mixed comments - The staff was amazing - When emptying my unit I found that there were roaches everywhere. I had to get rid of most of my things including my bed, staff hugged me when I cried.

Joannie Carlson  |  Expérience générale 
Évaluation :
4

.

Teresa Fitzgerald  |  Expérience générale 
Évaluation :
1

UHaul you ALL suck so bad! Worst experience ever!

Gordon Levine  |  Expérience générale 
Évaluation :
5

All staff was very friendly and helpful. The facility was at capacity w/ reservations pending but they still found a way to accommodate our storage needs so that we could unload and return our trailer

Meagan Nehls  |  Expérience générale 
Évaluation :
4

I would recommend this facility

leatheis reliford  |  Expérience générale 
Évaluation :
1

This was by far one of the worst experiences of my life. My unit was robbed within 2 weeks. Then when I was trying to gather information the staff acted as if I was bothering them. So I reached out

brandon Maravich  |  Expérience générale 
Évaluation :
5

I enjoyed using your equipment and storage unit and use you again in the near future

sean simmon  |  Expérience générale 
Évaluation :
5

The people at this facility really got to know me and were super helpful whenever i needed anything. I've had HORRIBLE experiences at other facilities and this was is far above the rest.

Michelle Adams  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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