Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Always great service and everyone always goes above and beyond.
JERIAH DUKES
Évaluation :
5
Everyone that I have had the pleasure of dealing with there have been very helpful, and friendly. I just moved out of two of the smaller units into one large unit, and Jessica made it very easy and so convenient by finding me a larger unit right across from where my smaller units were so it made the transition very quick and convenient. Thank you all for being so helpful and nice.
KIMBERLEE LACEY
|
Expérience générale
Évaluation :
1
The afternoon 4:30 front desk person was RUDE and aggressive. I will not use this location nor recommend. This was my first bad experience with Uhaul. Thx
TinaMarie Luna
Évaluation :
3
I put back more gas than was used but still was charged extra
Emin Tahirov
Évaluation :
5
Excellent front desk assistance and very friendly
DAMON SUTO
Évaluation :
3
Very bad area and expensive.
Cody Zimmerman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Callan Kelley
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle. The associate was fantastic.
John gainey
Évaluation :
5
Amazing Customer service. Thank you so much.
montrell story
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Mainer Duggins
Évaluation :
5
People your friendly and helpful
Bill Carleton
Évaluation :
5
Great staff great people really enjoyed the wonderful customer service
Armando Rocha
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Chaousy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darlecia Williams
Évaluation :
5
Everything about my experience with UHaul was great up to the end of the day. The young lady who was working said she would call me if anything was wrong with the truck. She did call and said that the truck only had a half tank of gas and that if I didn't want to be charged for the gas I could come back and fill it up. I had filled up the tank and then returned it, but maybe I didn't get it fully filled. When I got back to the location I found that the tank was full and she was looking at the battery indicator and not the fuel gauge. She apologized for that and I told her that it wasn't a problem and thanked her for the call. Otherwise it was a great experience. Thank you U haul.
Patrick Delles
Évaluation :
5
I've only got one issue and that was the windows were dirty that's all
Shawn Schwindamann
Évaluation :
5
Everything was great! The employee was super professional and super helpful during a stressful moving day.
Adam Morse
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT JOHNSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Dodge
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Kamin
Évaluation :
5
This place was great. Would be better if they had a trashcan by the door for customers to use. That's my only complaint though
Jamie Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erin Taggart
Évaluation :
4
Staff is so friendly and helpful here. Even when I have an issue or question, they always satisfy my inquiry. Would recommend to anyone!
Jamie Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Betty Booras
Évaluation :
2
Le client n'a pas laissé de commentaire.
Angelica Gonzales
Évaluation :
4
The one negative is that the elevators are ridiculously small for a storage facility. Manager was awesome.
Nicholas Burgoyne
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah McGrath
|
Expérience générale
Évaluation :
3
Neither the 24/7 online pickup or drop off worked. I had to wait until the location opened to pick up the truck. At drop off the website repeatedly shut down and I had to spend 20 minutes on the phone with customer service. Once the pickup location opened, Jessica was cordial and professional.
Kurt Pedersen
Évaluation :
3
I returned the vehicle 2 hours early but I still had to pay the rate for the full time. Why charge by the hour then? I will not rent from u-haul again because of this deceptive business practice.
Joshua Ginsberg-Margo
Évaluation :
4
Too expensive.
Ellen Aknin
Évaluation :
4
Le client n'a pas laissé de commentaire.
STEPHEN HAMLIN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine Albright
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cindy Bragg
|
Expérience générale
Évaluation :
5
Just excellent service 👌🏿
Lance Wilkerson
|
Premières impressions
Évaluation :
4
Very much appreciate the monthly parking opportunities provided at this location. Secure and orderly. If you all had more around the south end of town, I would use them for my business.
JEREMY PARRA
|
Premières impressions
Évaluation :
5
Nothing. Good experience
stephen frank
Évaluation :
5
Interior was very clean except for the windows. Very dirty- on the inside. Excellent service à la clientèle. Thank you Jessica!!
Rebecca L Blue
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Gower
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYLER IRELAND
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Kuelthau
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARSHA SWINK
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOANIE ARAGON
|
Expérience générale
Évaluation :
5
This storage site is truly the best! My items were in storage for over a year and I was happy to see that all my items were in tact. The facility is very clean and well kept. The employees are extremely nice and help and always go the extra mile. Most notably Johnathan and the GM Jessica. They are extremely kind and helpful and made sure my process moving out was pain free. Thank you Kennedy park u-haul team!
Marquis Coleman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Barbosa
Évaluation :
5
There was exceptional service at this location. I believe the personnel's name was Jonathan. He was tremendously helpful and timely.
Aaron Weinstein
Évaluation :
5
Le client n'a pas laissé de commentaire.
ARTURO ESPARZA ARREOLA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyle Kuest
Évaluation :
1
La camioneta estaba súper sucia y me provocó una alergia horrible, tenía pelos de perro por todos lados y yo soy alérgica!!!! Tengo muchísimas ronchas en todo mi cuerpo
Bramdon rael Brambila flores
Évaluation :
4
Le client n'a pas laissé de commentaire.
DAVINA JAMES
|
Premières impressions
Évaluation :
5
Good, clean place. Unit was as expected. Lady at desk was super helpful & friendly
Jamie Johnson
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Quintiya Miller
Évaluation :
2
Truck with check engine light, couldn't extend, storage not available for motorcycle storage not communicated
Matvey Mouratov
|
Expérience générale
Évaluation :
3
Needed to store motorcycle no units available
Matvey Mouratov
|
Online Move In
Évaluation :
5
They opened the location on time, the check-out was quick and easy, and the check-in was incredible. I have rented moving trucks and pick-up trucks from multiple U-Haul locations in the past, but this place was the best. These people have got it together, and even though they are a little further from me than I'd like, I will probably be going back to them if I can. One thing that could be better with all locations, it would be nice to get in a vehicle and not have to stop for gas as soon as I pull away from the rental location. Thank you, Jerry Cullens
Jerry Cullens
Évaluation :
5
Le client n'a pas laissé de commentaire.
Douglas Grove
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sarah Mckinney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nightingale Baafi
Évaluation :
4
Le client n'a pas laissé de commentaire.
Harvey Guerrero
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christopher Caylor
Évaluation :
5
Everything is excellent
KOFI ADOMAKO
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Hart
Évaluation :
5
Le client n'a pas laissé de commentaire.
Francisco Rufino
Évaluation :
4
Enjoyed getting to know Jessica and Shay. Shay had just started and she was super nice and friendly. I would highly recommend this location.
Nancy Vu
Évaluation :
4
Jessica was wonderful in helping me with the reservation process, buying boxes and answering my questions. Facility was great, though the elevators aren't freight elevators which made moving some items a little trickier. I had to get a second storage last minute, Jonathon and Jessica were super helpful with this too. Great experience and competitive prices.
Grace Kirchgessner
|
Expérience générale
Évaluation :
5
Truck worked well, staff was excellent - professional and friendly during pickup and drop off
Tyler Welsh
Évaluation :
5
Very friendly staff and the facility and vehicle I rented was very clean and well maintained! Will definitely use this location again!!
Robin Brookshier
Évaluation :
5
What a great experience
Mark Sharr
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Booras
Évaluation :
5
Very friendly!!!!!
Maurese Jenkins Sr
Évaluation :
5
Le client n'a pas laissé de commentaire.
GORDON MCALLISTER
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Drummond
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Julie Van Ryswyk
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Marshall
Évaluation :
4
Thank you to the staff.
UDEME SALTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Estella Soto
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jack Blomquist
|
Expérience générale
Évaluation :
5
Jessica was very helpful and friendly. Would recommend this facility.
Kari Vanhorn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gabrielle Solis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Grace Kirchgessner
|
Premières impressions
Évaluation :
4
Love the manager Jessica. She's GREAT
Erica Carrillo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tim Bohlan
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAIGE HUGGINS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcus Dickerson
|
Expérience générale
Évaluation :
5
Great service
Hassan Essebar
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marvin Morales Diaz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Li
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kara Erwin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christian Falkner
|
Expérience générale
Évaluation :
4
S.O.
Jack Blomquist
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
kyler Abeyta
Évaluation :
5
you guys are my hero
hemendra khadka
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Wilkerson
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAWN WHATLEY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kevin knowles
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alicia Hodge Law
|
Expérience générale
Évaluation :
5
just keep up the good work
Andrew Walker
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Giddings
Évaluation :
5
The staff were all very helpful and friendly. The facility is a clean and cheerful environment. I would go out of my way to use this particular U-Haul facility.
Wayne Baer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ASHLEY SILVA
|
Premières impressions
Évaluation :
5
I'm sorry if I forgot the gentleman's name who helped us. But he came through when I made a reservation mistake. He made a few calls and got us a vehicle at my time of need. It was a good experience
Michael Black
Évaluation :
4
………….
Brandon Toth
Évaluation :
5
The clerk was very friendly and helpful.
Janelle Bourgeois
Évaluation :
5
Le client n'a pas laissé de commentaire.
william fields
Évaluation :
5
Le client n'a pas laissé de commentaire.
Regina Fontaine
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert MacFarland
Évaluation :
4
Le client n'a pas laissé de commentaire.
Andrew Perkins
|
Expérience générale
Évaluation :
5
Best most secure facility to store your belongings and very helpful friendly staff. Je la recommande fortement.
Natalie Howse
|
Expérience générale
Évaluation :
5
This location should show up more in the U-Haul app. I only found it because of the storage promotion from several months ago. Jessica and the crew are great.
David Wohl
Évaluation :
5
Jessica and her team are awesome.
MICHAEL DROLL
|
Expérience générale
Évaluation :
5
The lady who assisted me was courteous and helpful
patrick walker
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Eric Munson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matt De Spain
Évaluation :
5
Jessica was very friendly and to the point with her work.
Burak Malkoc
Évaluation :
5
Great staff. Very helpful and willing to work to meet our needs.
MICHAEL DROLL
|
Premières impressions
Évaluation :
2
If the return of a vehicle intended for me is behind, then I should be given options to get similar vehicles at the same price, or be discounted the difference of a more expensive available vehicle so I could get my rental on time. I lost an hour and that put me in rush hour for a long drive, adding hours to our day. Also, I got no email confirmation of my return.
Elizabeth Coolman
Évaluation :
5
Best location I have ever seen! *****
Rich Asher
Évaluation :
4
The only complaint is that there is not enough employees. One or two is not enough for such a busy storage. Everyone was working as fast as they can and people who are moving are on the grumpy and exhausted side. The young man who helped up check out was extremely efficient and positive. Merci.
ROBYN STEVENS
|
Expérience générale
Évaluation :
2
It would be nice to give repeated customer a discount or for local rentals should get some milage included
ANDREW BUCK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leah Swenson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Grace Zaidan
Évaluation :
2
Rental truck was different from the one showed in the check in process. Staff rushed through the process and couldn't do a proper assessment. I rented a 3- seater pick up truck and was given a two seater van, very inconvenient.
Paolo Grazioli
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Curt Phillips
|
Expérience générale
Évaluation :
5
Johnathan provided excellent customer service. I interacted with him five times (reminder call, pickup, drop-off, "I left my sunglasses in the van" phonecall, and sunglasses pickup) & every time he was professional, friendly, and helpful.
Alek Grabinski
Évaluation :
4
Staff was great , van was great. They called in the morning before the reservation asking to shift pick up back one hour to 3pm. Slight inconvenience, but out of their control.
Michael Charogoff
Évaluation :
5
So easy and great customer service
Travis Tytar
Évaluation :
4
Le client n'a pas laissé de commentaire.
Belinda Robinson
|
Expérience générale
Évaluation :
2
Didn't receive a Dolly even though I paid for it.
Kevin Ruby
Évaluation :
4
The Store manager was on target and had awesome customer service.
Duane Smith
Évaluation :
5
Jessica and John were very friendly and helpful.
david wohl
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gloria Moore
Évaluation :
5
Johnathan is amazing. He did a great job making sure I was taken care of! Merci!
RAYNE CAVAZOS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Valdez
|
Premières impressions
Évaluation :
5
Jessica is amazing and so is the other staff that work here. Equipment is clean and it's always a smooth no hassle no drama experience. It's worth using this location over the three other locations that are close to me.
Sarah Dukes
Évaluation :
5
Representative was extremely helpful and courteous
Linda-Jean Boyer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Piazza
Évaluation :
5
amazing customer service throughout the whole booking and pickup/dropoff. exceptional compared to other locations. thank you for making my moving day easier
David Stubanas
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rachael Rodgers
Évaluation :
5
Great experience all around. Thank you!
Shivaun Malekzadeh
Évaluation :
5
Le client n'a pas laissé de commentaire.
James DeVires
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARWAN DARWISH
Évaluation :
5
Your company is doing good a job . Thank you for your help in my moving ...
Renee Renteria
Évaluation :
5
Service was great, very helpful people who work there!
Danielle Weber
Évaluation :
5
Jonathan is great
Laura Turner
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEVIN ROBERTSON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rhonda Fellers
|
Expérience générale
Évaluation :
5
Nothing all great!
Mariana Hosomi
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dustin Browne
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tammy Sorenson
|
Expérience générale
Évaluation :
5
The employees are very kind very helpful
donald crow
|
Expérience générale
Évaluation :
1
My vehicles were broken into twice in less than two months. This place is worse than my neighborhood
warren Willis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Myesha Johnson
|
Expérience générale
Évaluation :
1
You have emailed me about this survey every hour on the hour for the past 8 hours. I keep telling you I am not Daniel. I asked to have this fixed. I am tired of getting all these emails. Even if I did rent a UHaul from y'all what makes you think its okay to email me every hour? Have a nice day. James
Daniel Tchaban
|
Expérience générale
Évaluation :
5
Instead of having a pin, card was even better. Employee went above and beyond of showing me where to go and how to move in.
Elena Ruiz
|
Premières impressions
Évaluation :
4
The customer service at this location is phenomenal. They are always super helpful and friendly.
Sharon Mainer Duggins
|
Online Move In
Évaluation :
5
👍🏽
Briyana Muldrow
|
Expérience générale
Évaluation :
5
The people at the hall center were very friendly and very helpful and save me a lot of time and money.
donald crow
|
Premières impressions
Évaluation :
5
Staff was friendly, professional and proficient.
Michael Randoll
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raquel GALLAGHER
|
Premières impressions
Évaluation :
1
This is the most worst storage facility in the world 🌍
trevell napper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Martinez
|
Premières impressions
Évaluation :
2
Everything about the facility is great except for the leaky ceiling on the top floor and the size of the elevator. I have had to prolong my move because my furniture cannot fit into the elevator and I am on the 3rd floor. The staff was very good though.
UDEME SALTER
|
Online Move In
Évaluation :
4
Facility and management was great. I felt it was clean at all times and well lit. Only issue is sometimes I needed someone but they weren't available. The hours seemed really short for office.
Marc Jackson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alicia Hodge Law
|
Online Move In
Évaluation :
5
Only issue was confusion about submitting application, I was paying it for my son online and somehow two applications got submitted, 2 units assigned. But the woman at the facility contacted me because the 2nd unit was empty and she resolved it immediately.
Kimberly Cuff
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Cuff
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
MATLUBA MCCOY
|
Expérience générale
Évaluation :
5
Justin and the rest of the staff went above and beyond to make my experience hassle free. I would with no reservations or hesitations recommend this facility.
RUTHIE LEE WILLIAMS
|
Expérience générale
Évaluation :
5
So grateful for Justin's assistance, as we were traveling from the east coast and working to line this up on the fly. Justin was incredibly responsive and helpful from the first call, until we were unloaded and squared away. Shout out to Kenny as well for the patient orientation when we pulled up 2 mins before closing !! This was a positive experience in - at the time - a slightly stressful situation.
kirby zachmeyer
|
Premières impressions
Évaluation :
5
Everyone I dealt with in the office was extremely professional and exceeded my expectations, would absolutely recommend this location!
Ryan Swanson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Calvin Seabron
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jihan Baillie
|
Online Move In
Évaluation :
5
Very happy with our choice
Ryan Blatnik
|
Online Move In
Évaluation :
5
Seguimos haciendo negocios con Uhaul.
Luis Mino
|
Premières impressions
Évaluation :
5
Huge thank you to Tiffany and the other lady at the desk (didn't get her name) for assisting me with upgrading to a bigger unit when I misjudged the size I needed. Very helpful and professional.
Ryan Swanson
|
Online Move In
Évaluation :
5
The manager was very friendly and helpful.
Matthew Dressen
|
Premières impressions
Évaluation :
5
The manager was amazing and so helpful. I was running short on time and she did everything to make it as quick and easy as possible. She made the whole experience amazing.
Daniel Ray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BETREMARYAM ABEBE
|
Online Move In
Évaluation :
5
Tiffany was in my words outstanding. She was courteous very nice, and made sure that everything I needed was taken care of. I would recommend this storage any time. Thank you Tiffany
RUTHIE LEE WILLIAMS
|
Premières impressions
Évaluation :
5
Thanks to the staff for bringing patient while I was struggling to make payment. Thank you all!!
CYNTHIA TONEY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA CHRISTNER
|
Expérience générale
Évaluation :
5
Very Clean Facility, and well maintained. very friendly and helpful Staff. Tiffany We Thank you for all you do, Keep up the great work.
Mohaned Mohammed
|
Premières impressions
Évaluation :
5
Thanks
Michael Bono
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIFFANY FOSTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shawn Zinninger
|
Expérience générale
Évaluation :
5
No problems had a great experience.
kasey malcom
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cameron Evans
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
REVANN SIROKMAN
|
Premières impressions
Évaluation :
3
The unit was nice but was annoying having to constantly having to use a card every load I took
Justin Raymer
|
Expérience générale
Évaluation :
5
Excellent staff service!
GERARD WENZEL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shawn Zinninger
|
Premières impressions
Évaluation :
3
Manager could not find my reservation in her system and was not able to get us the storage unit that we had reserved. Thankfully she had a different one available at a smaller size. If she hadn't had a different one available, we would have been screwed, for a lack a of a better word. Our overall experience with U-Haul during this move (including storage and a truck) has been less than ideal with so many issues. Will not be using U-Haul again.
ABIGAIL BOYER
|
Expérience générale
Évaluation :
5
We did have to switch units due to the fact that I misjudged how much space we needed. Tiffany was extremely helpful in getting us moved into a larger unit, and she did it with extreme efficiency. I would absolutely recommend this facility to anyone that needed a storage spot!!
ERIC JACKSON
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Julus Bailey
|
Expérience générale
Évaluation :
4
The service desk employee Miguel is absolutely amazing. He was the nicest, friendliest, most helpful person not just at any U-Haul place I've been, but pretty much anywhere I've ever been. I looked forward to going back just because of him.
Saije Martin
|
Premières impressions
Évaluation :
5
Great communication and coordination with facility manager (Tiffany)
RICHARD ROWBURREY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROSA GARCIA
|
Expérience générale
Évaluation :
5
All the staff were awesome, so helpful, so friendly and always available to help with all my crazy circumstances. I throughly enjoyed coming to this storage unit at any hour as a single woman I felt safe and welcomed. Thank you very much!
Mary Carmen Weber
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
laurel olson
|
Expérience générale
Évaluation :
1
Worst experience possible the hole time I got a uhule truck I had this female named JENNIFER calling me because I was late in returning my truck but still paying for it but she would call everyday wounding if I was gunna unload it or not telling me I put 3 family's out on the street because I wasn't returning the truck I rented an payed for then she told me she was gunna empty the truck because I was nice enough to leave it parked in front of the place I got it an she had people lined up to put all my stuff she said dispossessed of if I dident pay for an return the truck
Joseph Vigil
|
Expérience générale
Évaluation :
5
Brigida is one of the kindest people that I had ever come across in Denver, Co. Everything about how she runs the place makes it inviting and comfortable. Thank you! For keeping my belongings safe while I had no where else to store them! The temperature control is an awesome bonus.
RENTHIA MONROE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NICHOLE HEURTEVANT
|
Expérience générale
Évaluation :
5
I forgot the man's name that helped me. Honestly, he was one of the most polite customer service people I've dealt with. He just went above and beyond to be nice and helpful. It was a great 1st impression for your company. Only complaint, I wish you had longer access hours for us insomniacs, but I understand you can't have 24hr staffing.
Benjamin Hubbell
|
Premières impressions
Évaluation :
5
Great experience 👍
BENJAMIN OFOSU GYIMAH
|
Expérience générale
Évaluation :
5
It would be VERY helpful to post a sign with instructions on how to get a queen-sized box spring in and out of the elevator.
Frances Summerhill
|
Expérience générale
Évaluation :
5
After a long roadtrip and ending up at a UHaul location that wasn't going to work for me, I was kindly directed to this location on S. Galena. This was so refreshing to work with Henok. He worked so hard to find a unit that worked well for me, enabling all my possessions to fit. He was kind, understanding and sooooo patient with me as I was totally frazzled. The unit was clean, warm and convenient. Thank you very much for having such capable help.
Mary Carmen Weber
|
Premières impressions
Évaluation :
5
First time getting a storage unit & I was happy to know that the building wasn't open 24/7 & that there was a bathroom! The staff were super nice & if I ever need another storage unit I'll definitely be coming back. Merci!
Sherilyn Fedrick
|
Expérience générale
Évaluation :
5
I needed a storage unit for a couple months while moving around and I'm so glad I picked here. Brigida was great at getting me checked in and called making sure I knew the office hours were different at that location. The whole thing was super convenient too. I had the unit set up for automatic payments so I didn't even have to think about it.
Amanda Roe
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Howard Yoon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frances Summerhill
|
Premières impressions
Évaluation :
5
Amazing staff, incredibly kind Management and overall the best place to store your belongings. Merci
NICHOLAS ROMA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEXIS MORRIS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ma Inigo
|
Expérience générale
Évaluation :
5
The staff at this Location are extremely helpful. They helped me transition from a big move from out of state. They made the experience so much more pleasant.
Amy Bouchard
|
Expérience générale
Évaluation :
2
My car window got smashed into and I moved my car to a different location. I was not offered any recourse, for example a prorated return of my money when my car was not there. I'm over it now.
Dillon Spieker
|
Expérience générale
Évaluation :
1
Worst experience of my life I stored my work vehicle there was told it was a secure facility and thought since it was u haul they would insure my property would be taken care of but I was completely wrong a person walked right into the garage and stole my vehicle zero oversight and they offered absolutely nothing in compensation worst storage facility ever this will cost me over $25 000 in lost tools and upgrades to me truck and hurt my ability to provide for my family. DO NOT STORE YOUR STUFF HERE!
Stanley Unruh
|
Expérience générale
Évaluation :
5
Awesome place to have a storage unit.
Steven Moore
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SEBASTIAN STONE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Micali Kouros
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIFFANY FOSTER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LOREATHA REED
|
Premières impressions
Évaluation :
5
Great to have carts available
ELIZABETH MARY BATTISTE
|
Premières impressions
Évaluation :
5
Staff was very friendly and helpful
James Mcgrarrigle
|
Expérience générale
Évaluation :
5
Brigida was very helpful and friendly! This facility is clean and well maintained. I will highly recommend this location.
Brenden Guthrie
|
Premières impressions
Évaluation :
5
Brigeda and her team were so wonderful helping me with my move!
Mary Miller
|
Expérience générale
Évaluation :
5
Brigida Asher - excellent customer service and people. Please recognize her for her exemplary customer service skills.
SUSANNA MEAS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ma Inigo
|
Premières impressions
Évaluation :
5
The manager is one of the best.
JC ONeill
|
Premières impressions
Évaluation :
5
Brigida was amazing and was able to help me and my friends move our stuff into storage coming across the country from NY. Super friendly, communicative and helped out every time I needed her. Got caught up talking to her a few times because she is an absolute joy to talk to. Brigida deserves a raise or a promotion!
Maxfield Boucher
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Bouchard
|
Premières impressions
Évaluation :
5
Brigida was attentive and accommodating as we rented our unit. Brigida called us in advance of the move and confirmed the size and location needed. We received timely and complete information regarding location of the unit and access procedure. The entire rental was very pleasant due to the efforts of Brigida and her staff.
David Saltzman
|
Expérience générale
Évaluation :
5
The manager was very knowledgable and helpful with alternate solutions that sold us on using her facility. MB
Mike Becker
|
Premières impressions
Évaluation :
5
Brigida Asher is amazing!!!!
Elena Wall
|
Expérience générale
Évaluation :
5
They were helpful and super nice! Best part of my move. Merci.
Devin Mares
|
Expérience générale
Évaluation :
5
They went up and beyond to help us out, the staff is amazing and the facilities are spotless! Merci.
Jeffrey Snyder
|
Expérience générale
Évaluation :
5
Brigida was so very helpful, from the moment I arrived with my Uhaul truck, she went above and beyond to support me and make this a seamless transition. The facility is very nice, secure and easy to access Her inventory is abundant and she had lots of great ideas of utilizing the items available Great service, will defiantly reach out when I'm in need again
Susan Merillat
|
Expérience générale
Évaluation :
5
Not the same experience for the facility where the truck was rented on South Havana.....poor communication, etc,
Ruthann Weaver
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Courtney Aaron
|
Expérience générale
Évaluation :
5
Brigida, the on-site employee was phenomenal and went above and beyond to help us. She is a real asset to U-Haul.
Keith Foreshee
|
Premières impressions
Évaluation :
5
Bridget was so nice and helpful! She provided great customer service! There was a bad odor in the office and storage area.
Wendy Elterman
|
Premières impressions
Évaluation :
4
I was disappointed that we couldn’t get into the large storage unit we had discussed, but other than that the experience was just fine.
BRADY CHAMBERS
|
Premières impressions
Évaluation :
5
Manager was terrific! The facility was squeaky clean. I will highly recommend her and this location!
Belinda Robinson
|
Premières impressions
Évaluation :
5
Brigida Asher went above and beyond to provide exemplary service. I am moving from AZ to CO. Brigida sent text messages with her card information and informed me of the facility change. The original booking didn't have an available unit. She followed up with 2 videos on how to access the unit using the PIN that was established. Brigida was professional and courteous. Any stress or worry I had about handling this move long distance was mitigated immediately. I was reassured that the unit would be available and that the truck could also be dropped off at the location. You can tell that Brigida takes tremendous pride in what she does. Customer satisfaction is her TOP PRIORITY!! I will continue to do business with Uhaul indefinitely. Merci.
Shanel Kuchera
|
Premières impressions
Évaluation :
5
Brígida Asher is amazing … she needs a raise and a promotion!
Ethan Vazquez
|
Premières impressions
Évaluation :
5
So helpful, we were moving into our unit after hours and the employee on staff made sure to call me before closing and get us checked in and move us to a more convenient unit that had opened up that morning.
Paxtynn Risk
|
Premières impressions
Évaluation :
5
She was so nice and so helpful. The facility was clean and well maintained. I'm impressed so far.
David Calderon
|
Premières impressions
Évaluation :
5
Brigida was wonderful! Friendly, knowledgeable and a pleasure to meet. I have dealt with U Haul many times over the years but never had such a great experience as with Brigida. I would highly recommend the Kennedy location to anyone!
Gillian Dryden
|
Premières impressions
Évaluation :
5
Very friendly and helpful staff, clean facility with good security.
Jolie Hendricks
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DeAndrea Palacios
|
Premières impressions
Évaluation :
5
Brigida was so helpful and wonderful through the whole process of getting my unit and explaining how the system worked!
Mary Miller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leandria Harvey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheryl Clarke
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Richard Douglas
|
Online Move In
Évaluation :
5
Brigida Asher was incredibly helpful and made moving painless. Merci.
Audrey Elliott
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Cuevas
|
Premières impressions
Évaluation :
1
Jeremy bonnet was extremely attentive and helpful. On the other hand , UHaul was unreachable for over 1 1/2 hrs prior to his call back. Totally inexcusable. Can't understand how poor your communicatio
stephen page
|
Expérience générale
Évaluation :
4
The staff member was very helpful with a confusing situation.
Eric Maxwell
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.