Évaluations des clients U-Haul Moving & Storage at Mt Juliet
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Mt Juliet
Staff very helpful and efficient
Helpful staff with quick service in a well-maintained facility.
Everything was good. The on-site folks were great. Did an overnight drop no problems. My only complaint would be more to Corporate. I rented a 17' truck and 2 Furniture Dollies, but there was a Utility Dolly and Bag of Furniture pads that came with the truck. I did not want or need these and they were in the way all day. If I moved them it would break the seals and I would be charged. I requested that they be removed and was told they could not that they came with the truck. Might want to rethink, they were really in the way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
telephone booking put me 30 miles out of my way to get this truck. cost me $60 extra dollars in mileage on the rental just to P/U and return the vehicle @ .69/mile. Felt ripped off.
As always excellent service
Just keep doing what you've been doing - excellent, quick, friendly and competent help when we needed it most - helped make moving less stressful!
The good: The staff was great, the truck was clean, the online reservation was easy. The bad: The truck. I've driven a lot of trucks in my day. This truck should be retired. It had to of been at least 20 years old, maybe more, and shifted very hard. The belts squealed when you started it, and while driving it for a short period, and when you turned sometimes. (A/C and P/S belts). I assume due to being loose. The steering play made it dangerous to drive on any road more narrow than the interstate. It took a while to start almost every time I tried to start it. Though it did eventually start, it didn't instill confidence.The dash felt like it was about to fall off most of the time, and the ash tray actually did fall to the floor at some point from the looseness of the dash. The door was hard to lift, the ramp was hard to get back into place after use. The gas gauge was all over the map most of the time. The drivers door handle is loose. The windows didn't roll up all the way without applying a bit more pressure than comfortable when it got to the top. The roof leaked (though I understand it's not waterproof, it was just insult to injury). It did however, get all my things from one place to the other without leaving me stranded, and for that I am thankful.
Rented a cargo van to move my daughter home from college. Advertising "in large print on side of van states rent for $19.95 per day. Total cost was $114.65 had van for less than a day. Seems to be a price discrepancy or perhaps u haul is using common core mathematics.
This was the most organized, cleanest uhaul location I have any seen. The ease of returning the equipment was magnificent!!
The price, service and equipment makes U-Haul the place to be.
Excellent customer service, speedy in and out.thoural explanation on al equipment and contract info
The truck is making all kind of soubds when i hit break or gas . Sucks. Next time i am not gonna rent from uhaul.
Thank you hermitage/Mt Juliette u-haul..u guess are awesome
Fuel was topped off when I had fueled the vehicle at the closest service station.....
I was very impressed with my U-Haul experience. It was much easier than I expected.
The staff was very friendly and the the place is very secure. I feel safe having my stuff stored there.
Overall, your service was excellent and your price was very reasonable. I didn't have to wait very long, but I would continue to work at keeping the lines short.
quick and easy rental experience.
Great service, short wait time, friendly staff. We were able to get in and out quickly.
quick checkin, no problems here.
Mr. Cash was very helpful
Price way high for 1hours use, 10 miles, 42.00
The gentle man that helped me was awesome great experience
Mileage costs a fortune! Will know better next time and try and figure a more cost effective way to utilize U-Haul.
Awesome customer service!
You could actually have the trailer that I reserved and early checked in... that would be good. Or you could have notified me in advance that you had no idea whether or not the trailer I reserved was going to be available instead of leaving me with very few options. And to think this is all you do...and that's the best you've got. Really sad
Your adds and people are miss leading. The $19.95 add on your pickup trucks is a lie. I rented a truck for 2 hours and drove 60 miles . with has includes I spent $70 dollars for your truck
I could have rented a truck from Enterprise for a whole day for that. I will never rent from you again.
The employees were friendly and knowledgeable.
The hooked up my trailer and unhooked it when I brought it back.
Am very satisfied.
sucked... no one was there I went to different location
This is a great store also, very efficient!!!
My calculated mileage driven based on the trucks trip odometer that was reset before driving off the lot showed almost 2 miles less than the amount I was charged. Not a big deal but it caught my attention
You are 'The Professionals'; so, I'll leave that to you. Thanks, for a great day.
It was a great overall experience. Easy, quick and very painless .. great van. Will rent again!
I would recommend this company to anyone! Very happy with all the help from this company!
Just a comment. I wanted 2 dozen blankets but was only allowed 1 dozen. Not sure why?
Customer service agents helped us get the perfect vehicle for our needs ,and were very helpful!!!
The person who checked me in was wonderful and very hepful. Keep up the good work.
Quick and easy. Very efficient staff.
The waiting can get pretty lengthy sometimes but this time it wasn't bad. Thought you did an excellent job, I'll be back.
These people wanted an exact time of arrival. I was coming from 750 miles away did not know exact time to arrive . Seemed it did not matter anyway when I did arrive. Crazy . They were real nice when I did get there .
rented a pick-up truck for out of town use -- price was fair -- but did not use for out of town trip WOW $19.99
a day but killed me at over .60 per mile in town for use
there is nothing on walls at ANY that states the in town milage charge !!!!! almost $300 for 4 days - had I known I would not have driven so much or put a trailer hitch on car but all the guys at this location are friendly , extra helpfull and I keep going back
when you send someone a confirmation email that a specific piece of equipment is reserved for you - make sure you have that piece of equipment available
That old truck sucked. Was scary to drive and felt like it wanted to die on the road.
Jeremy performed above and beyond. I rented a trailer and the wiring harness that fed the turn signals and brake lights on the back of the trailer was a bit messed up. Jeremy corrected the miswired harness, so we were able to legally operate the trailer with correctly functioning brake lights and turn signal. I was impressed. Thank you Jeremy!
U-Haul customer service call center overbooked this location, but the staff there worked with me to get the equipment I needed.
Very professional and helpful.
Employees were very informative and provided good customer service.
The young men who work at this location are very kind and helpful. I could not get the mirrors to adjust correctly on the truck so I drove it back to the store and they stopped what they were doing to help me. Fantastic customer service! Thank you!
Provide more information about the actual equipment. I rented a 6X12 open trailer to move a swingset and needed a ramp opening of 6 feet, which is why I rented the 6' wide trailer. when we got the trailer to the location we were moving the set, the ramp and gate were less than 5 1/2 feet, making it unusable for the move. I wasted $40 on this rental.
Excellent service. Very pleased.
Do not reserve someone a ground floor unit then tell us when we arrive that is upstairs. Being the only adult in the vehicle made it too difficult to achieve without my child having to go the long trek with me. I had to go elsewhere to get a unit. So thanks but no thanks!
Very pleased with everything. Fast, friendly, & organized.
excellent as always, prompt check in, no hassles, no problems, took less than 5 minutes.
Great place to do business.
This was my first time renting a UHaul, so I had a lot of questions! The guy at the desk was very friendly, professional, and helpful. He answered all of my questions and explained everything. I believe his name was Tyler. Great, painless experience!!!
NO complaints. Excellent service and efficient as always.
Again, I feel that I should be credited based on the 1 day I used the trailer versus the 3 days.
Management was very professional and helpful. Great job!
Honestly it would have been half the price to rent from Budget I only needed the truck for 2 hours but the mileage took it well past reasonable cost.
I don't have a complaint or suggestion. This is the 3rd time I've used this location and I've had excellent service each time.
only problem is the deposit has not dropped off the account we put it on.and we paid with another card.
I think your staff, and mainly the manager at this site was very professional, very knowledgeable. I will definitely come back, as well as recommend a friend..
Always a good experience at this location.. The young men here are very professional and courteous...
I always get excellent service and help from Curt and the people at this location.I would recommend it to everyone.
When the van didn't work for my needs they gladly swapped it for a pickup truck, no problem, thanks guys
Even though this was an Average experience, I am making two comments for improvements. Basing Average on Agent's courtesy.
1. Location's printer was down for some reason. Contract sent via Email and I had to use my resources to print a copy. Big location like this should have backup resources - especially computer equip.
2. Agent did not tell me that the top corner was damaged and fixed with duct tape. I did a walk-around, but this could not be seen from the ground. On the very back bottom of the ticket that went inside the truck was a note stating so AND that note shifted ALL responsibility to me if my load got soaked with rain. AGENT SHOULD HAVE POINTED THIS OUT TO ME! Remember, I did not have a contract to look at - broken printer! Luckily, no rain on my rental days.
This is a great facility, I will recommend this facility to everyone
Great customer service! I would/will recommend this company to others! ! !
Great customer service! I would/will recommend this company to others! ! !
AJ and Kurt are the best. They go above and beyond their expectations of customer service.
Should give discounts to Law Enforcement, First Responders.
Need to clean inside front window glass
The young man who assisted with my rental was awesome ! I came in close to closing and he was very nice and patient. He went the extra mile by changing a fuse in my car ! He definitely needs recognition. He made my experience wonderful . I will tell my friends to go there for their moving needs . Thank you
The gentlemen there were very friendly and made everything so quick and easy!
Your no prorating policy screwed me. $450 for 5 days. I will never use uhaul again.
My movers broke my patio umbrella and three patio planters.
I took out insurance and wondered how I can file a claim
Perfection every time we have used this location!!
We used uhaul for temporary storage. It was fantastic and if we need a storage facility again we would use uhaul again.
The customer service was outstanding, Alex was very professional and courteous.
My only criticism would be that the storage door entrance magnetic card system is terrible, often having to swipe several times for system to work
The worst part of my experience is that this content box is required to be filed out. I answered your survey, and I don`t have further comments.
I sent a box to Mt Juliet from Santa Barbara, it was handled by me for my daughter and X wife. I told them where and what to do and it all worked out fine.
This facility was very nice and clean. The associates was very helpful especially Mr.A.J. he made it very easy for me and he was very helpful to me.
Going to call uhaul corporate and will never use uhaul again.
Great people and great place to do business clean, freindly, helpful. Simply a great experience overall.
Fantastic crew you have there, general manager was extremely helpful and kept the process stress free.
The staff was very helpful and kind. I will recommend and use this again in the future.
I very much appreciated the helpers.
great helpful staff, arrived earlier than expected, very accommodating,
Facility is clean and staff very accommodating
The representatives were very helpful in bringing out my boxes and setting up the trailer.
Manager and staff were simply outstanding, excellent customer service and support all the way I am extremely pleased, and happy to be a customer there! Thanks so much!
These guys were really easy to work with and helpful for the 5 months I was at the facility
Very profesional and friendly. It was a pleasure.
Very good experience. Just to pricy
Kurt the manager at the Mt Juliet facility is amazing. He is one of the most caring and accommodating. He was not just kind to me but with every customer as well as his staff.
the facility was very clean and nice.The staff was very friendly and helpful. Great experience.
Only problem was billing...to use the online service you needed to pay on the exact day not early or else you got a late fee. I did not like that process at all. All else was great.
Facility was clean and staff were professional and helpful.
Evan was verry nice and helpfull and appears to be an excelent employee.
All was satisfactory. I would use your facility again
The young man that helped us was very nice.
Good servive staff very helpful
The folks at the Mt Juliet / Old Hickory location are great! Very friendly and helpful. I rented a U-Box for my move to TN and could not be happier.
excellent customer service, very friendly associates.
Kurt was extremely helpful to me and gave me lots of excellent, needed advice!
We had very great service and were very helpful with our move and storage unit. I will definitely do business with them again!!!
It was a nice experience. Customer service was very helpful.
Staff has always been very helpful.
The service at this locatlocation is always good. The manager , Kurt, exceeded my expectations for customer care. Thank you Kurt!
Moment walked in the door was greeted and told would be right with me. Makes person feel like they have been noticed and not ignored. Gentlemen who helped me were both extremely good at their jobs.
Staff was very helpful and accommodated us when we needed more storage.
Staff have always been courteous, friendly and helpful. I always felt safe being on the property. Highly recommend to anyone needing a storage facility.
Very clean. Excellent customer service. Would definitely use again,
Overall, very good experience. Employee at Uhaul location was very helpful and courteous.
The storage facility and service was very good, but feel the units are too expensive.
The young man that waited on me was very courteous and helpful. Excellent service by him.
Too expensive, rates went up while I was renting, not cool
Nice, secure storage facility. Friendly service.
Rented a new storage unit on a monthly basis and staff was friendly and helpful.
Thanks for all!
Fulfilled same day reservation without issues.
I thought the staff appeared to young but were very helpful.
Very helpful and friendly. Went out of their way to help me.
I was very pleased with this UHaul Storage facility. I would definitely use it again and would recommend it to others. Great customer service, clean units, and safe place for our possessions.
Exceeds expectations in all aspects.
great staff and location. feels very secure
I was always treated nicely by the staff here. as a Senior that always doesnt happen. So I am glad to report that at this business it was a pleasure to do business here.
Very nice, clean/accessible storage facility and a huge inventory of moving trucks/products. I would use them again in a heartbeat!
Thank you guys, everything was great
Great folks who went over and above to help me in my move.
Very helpful and friendly. Very fast with helping me. Thank you.
Excellent customer service! Thank you Kurt Cates! Very clean units! Will recommend to others!
I was helped by Kurt Cates at the Hermitage Tn location He was so helpful and calculated exact amount of space needed so I wouldnt go over my budget. It all fit to a tee in the truck and the storage
The staff is very helpful and very knowledgeable.
Every thing was clean and staff was exceptional.
Friendly staff, very helpful in person!
Dylan more than took care of me! He was kind and understanding and very helpful! Due to character limit I can`t express how pleased I am with my experience!
My move was horrid but Christopher, Andrew and the rest of the staff at the Mt. Juliet Storage was wonderful and very helpful. They went above and beyond to help me out. Great staff!! :
Everything was great Ubox arrived before set time. Staff Here are very helpful and great
I utilize U-haul quite frequently. This is one of the best sites I visited over the Southeastern United States.
Friendly staff good facility.
They were always easy to deal with if we ever needed to.
They are proactive to serve, ask and mentor newbies to the best practices of moving, storage and other related services. They were clear in pricing and did not try to pressure me.
It was a very smooth process when it was time to move out. I can appreciate less hassle during a time, such as moving, that`s already aggravating.
Very quality service, courteous staff!
This is the 2nd or 3rd time for us to use this facility. We love doing business there and feel our belongings are secure in this facility.
I`m very displeased with the fact that if you pay your monthly fee on time and then move out before the next bill is due you DON`T get a refund of the unused portion that you paid for.
The facility hours could be a little more convenient.
Everything has been perfect ... the facility, the staff and the service. Job well done and I will recommend to others for sure! Thanks much ... C. Wilson
Any time i`ve dealt with the staff at this Uhaul they have been polite ad very helpful
Have used this facility in the past and the staff has always been very helpful and friendly.
I`m a former customer coming back and Chris Ware,, the mgr. remembered me , awesome!
The U-Box was great on this side. I can`t wait to get all my things back in one piece. This is my first experience with U-box. The staff was EXCELLENT. Very friendly and knowledgeable guys :
The staff in Mt Juliet was excellent. I will definitely use them again and refer friends to them.
The entire crew is fantastic!
our 2nd time using this uhaul
There was some water leakage in my unit 1049. Table leg and table leaf has water damage.
Everything that could go wrong went wrong. From getting the wrong size unit to getting my name/email wrong, being overcharged and getting unsubstantiated late charges. And the weekend hours are awful.
We were very pleased with thd facilities and staff. Everyone was very helpful and friendly and made the past few months go very smoothly as we transitioned to a new home.
Staff was great, facility was immaculate, and secure! If you are worried about your valuables, this is your place. Even the non climate controlled would be above all others.
Why was I charged for an additional $188.58 through 10/28 and my stuff was delivered on 9/27 and picked up on 9/28 so why was I charged through 10/28 when I was done with Ubox on 9/28??
I can honestly say that I had some of the best customer service experiences in dealing with the staff there. The staff was extremely friendly, very understanding and very helpful.
The gentleman who greeted me answered all of my questions, showed me how the key card operated and took me to the storage unit.
Staff members were friendly and helpful from the description of services to the walk-though of the facility and access procedures, this was a positive customer experience. Thank you
I would gladly rent storage space from this location again if I ever found myself in the position to need to.
this is the 2nd time i`ve used them. Staff fast and friendly. I love how clean it is.
Was happy with ease of renting and closing account. I will use uhaul in future
The only suggestion I have is bigger carts for use.
Great guys to work with. Very helpful!
Adam Cash Jr was wonderful! He went above and beyond to help me with my unusual situation and was very patient and kind. I know that he genuinely cared wanted to help and I appreciate it VERY much!!
First time I have used a storage facility like this and the experience was great. The process was simple and the staff very helpful. Kudos!
The whole staff was very helpful! Great operation.
The uhaul facility in Mt Juliet is by far the mostcourteous staff I have ever encountered Adam josh and chris are wonderful. Every single time we go they are professional yet warm and friendly.
Everyone was very helpful and courteous.
Will ALWAYS recommend U-Haul
Great customer service at the old hickory location.
Excellent service. Thank you! Will miss you guys!
We would use U-Haul again
Always available when needed and very friendly
Mt Juliet team was very helpful. Smooth experience. No complaints other than the website over sells how much can fit in a ubox. We needed two not one.
The staff was particularly nice and helpful. The facilities were excellent. Better than I was expecting.
. The only reason why it wasn`t deliever on time was because the movers had trouble with their transportation. However, they did cal to let us know what happen and why they will be a little late.
The store in Old Hickory/Hermitage is very accommodating, clean, well-stocked. I am pleased with the service we received.
Three years continuous customer. Completely satisfied and will be a return customer. Jackie Ball, Mt Julie TN
We had a great experience. Thanks.
Small unit for price but better than most places I store my stuff before I would go back and try again when I need the storage space
Main storage doors were left open - assuming someone was unloading. It was very cold outside so hard to condition a space with the door locked open. Staff was very helpful!
Chris is absolutely great. He is a wonderful young man.
Chris is absolutely great. He is a wonderful young man.
I live in North Carolina and had some things stored in your facility. I was able to take care of everything online and by phone. I am very pleased with the service.
They did not check to see that i had vacated the property on the day due to vacate. Then i started getting due daye notices.
Anf lien notices, but the unit was emptied nov 30.
If I ever need a storage facility again you will be my 1st choice!
Employees in TN office were wonderful. shannon oliver a great help. Will not use uhaul ever again. The call center needs extensive re training. The staff members are rude and not helpful.
I didn`t like the fact that sometimes I had questions specific to the facility and always got customer service. I would have enjoyed more personalized service.
we`ve move alot over the years and we`ve had our share of different moving company and storage company. But this was the easiest for us.
The staff was helpful and curtious. We felt our items were always safe and had an overall great experience.
We liked it very much. It was easy and close to our house..
Great staff, very helpful
Group of good and helpful guys.
Staff and location was great.
The staff is friendly and very helpful.
Again Uhaul provided excellent customer service. Thank you for making that part of my move so easy!
staff very nice and helpful
My storage unto was incredibly hot, it was unfair to claim it was Climate Controlled.
Closing at 7p and 5p on Sundays prevented
me from using the unit as often as I needed to.
We have had a good experience so far.
Very helpful and friendly during each of my visits.
It wasn`t made clear to me that I wouldn`t have access to my contents after 7 pm without paying an extra fee, so I didn`t like that, but no problems otherwise.
Very good. Having to swipe our card continuously when we were moving out was a HUGE inconvenience though.
Bath room was not kept clean and no soap. Other than that every thing was good and we would definitely use U Haul again. Thanks.
Overall, facility is good. Water fountain has warm water. First floor bathroom was very nasty.
An excellent storage facility
I have used this location meany times and will continue to use this location to meet all my moving and storage needs. Thanks to the staff for being excellent as always.
I had an exceptional experience assisted by the friendly and helpful staff during a difficult and urgent time. I appreciated the convenience and the expedited service that I received. Thanks!!
Robin was excellant in assisting me with my needs. Great staff!
Convenient, quick, clean and helpful
Always professional and helpful
i am disabilied and needed assistance and got it. wonderful people there- God bless
Good prices. Very well kept.
Took six months to fix the light in front of my unit.
The unavailablity of the units for people that work normal hours of a day shift job are extremely inconveinunt.
there was a mouse poison trap inside the unit. I was told i could not remove it. The smell is exceptionally strong and I am concerned all my items will pick up the smell.
Can something be done?
This is a great place to store you personal belongings. I never had a single problem.
Everyone I spoke with at this facility was friendly and helpful. Check-in and move-in were exceptionally easy.
The staff is always friendly and helpful.
I was fraustrated because the reservation line gave me incorrect information about the unit I rented but they gentleman at the counter took care of everything and I appreciate all he did.
Everytime I`ve been to this location, the staff have been helpful and friendly.
Excellent service and courteous interactions across the board with personnel
friendly and explained everything well...thank you
We had all our belongings in storage for four months. The staff were very helpful, polite, and very kind. Our experience with this facility was very good and we would highly recommend them.
Staff very friendly courteous. Have used this facility
before, that`s why I went back. Site seems secure and
The staff has always been very helpful, friendly and pleasant. I would use this location again and recommend it to friends.
Excellent service with clear explanation, cooperation and helpfulness
Christopher was very helpful. His happy appearance helped the stressful moving day. He was polite and very nice to work with. thanks chris
I was not happy about not getting a refund for the three weeks I did not use. The other storage units I have used gave me a refund for the time unused.
just super service, the guy was terrific, so helpful. i just wish i had gotten his name. cudos!!!!
It took less than 10 minutes to get me signed up shown to my storage unit.
Excellent staff--helpful, customer focused. I felt that my items in storage were very secure.
Customer service was always friendly and helpful.
We loved having the carts there to help us move our stuff. It made things so convenient.
If I am ever in need of a storage facility again my first choice will be a U-Haul facilit like the one I had. I would recommend to anyone.
Staff was very friendly and helpful.
The staff are always polite, courteous professional. I had 2 Uboxes 1 storage room while we were waiting on our house to close they went above and beyond to help us with our storage needs! A+!!
Very positive experience great staff
Excellent customer service and access to the units. Very clean and user friendly. An excellent facility.
My experience was, overall, flawless. I would say that the greatest asset is the staff! So professional and helpful.
I had my 8-year-old girl with me, and the customer service rep was very friendly and yet efficient to help me get out of there as quickly as possible.
Very friendly and helpful.
Thank you for your excellent services.
Very convenient and clean facility. Helpful and professional staff.
Friendly staff, knowledgeable, helpful. Renting a unit moving in was a breeze. Thanks!
I reserved two spaces and when I returned to take possession, it was not the same as what I had reserved. The customer should be told that exact spaces are not reserved.
service was excellent and the facility was spotless.
very nice keep up the good work!
Excellent staff, above and beyond help and very acommodating. I would highly recommend them to anyone who asks!
I am satisfied with the level of service received and had a good experience.
A very good moving in experience. Clean facility and very helpful staff.
Absolutely the nicest storage center I`ve ever used! Great staff that provides exceptional customer service!
The storage unit was great and we appreciate your working with us. However the truck we rented the oil was low before we even got on the road.
The storage facility and the people were absolutely outstanding.
Great storage unit, would use again when needed. Have used them twice now and the staff is excellent. Everything is great with them.
U-Haul Storage is excellent. The staff was excellent and very helpful. Yes, I will recommend U-Haul to anyone who needs storage or a trailer or a truck
Courteous helpful staff. Really appreciate the indoor access as we had to load in a rainstorm.
The staff was very helpful to us as we arrived after our long move from Arizona.
we not only would recommend the facility but we have to our children who did use the storage options while they were in transit.
The staff was very helpful, and we were very happy with our experience.
Randy and everyone else were super. We appreciate the clean and well kept facility.
Everything was good. Will recommend to others.
Rob and staff have provided excellent customer service.
Very friendly people and nice facility.
The staff at U-Haul Center Mt Juliet have alway been friendly and helpful. This was my third time to use them and I got the same excellent survice each time.
The people i had help me were all so nice and helpful : i look forward to useing this storage when ever i`m in town shopping for my business.
The staff there is not professional and you cannot get to your things when you need to you have wait for the hours of the facility. Just was not good for us.
We have used this facility before and have always been happy with the service there. I highly recommend them.
they did a good job, easy, convenient.
The young man that helped me was very knowledgable and quick to help me when I walked in the door. I will definitely recommend this location
very helpful friendly staff
i LIKED TH FACT THEY HAD SEVERAL CLIMATE CONTORLED 5x10 AVALIABLE.
We ARE A SMALL FAMILY AND WANTED
SOMETHING SMALL. THANK YOU FOR YOUR
GREAT CUSTOMER SERVICE.
very friendly and knowledgeable
Michael was very helpful and friendly. I will definitely recommend U-Haul Self Storage to others.
Robin and his crew are great, highly recommend.
Very friendly and helpful
Great staff. Clean facility.
Would be very convenenient to have access to the personal storage unit, even if the Uhaul store is not open. Since we have a security card, access to the unit would be very helpful after hours.
After several decades of moving from time to time, I found this u-haul facility to be the absolute BEST! What a great manager and what great staff. Thanks.
The storage unit 2308 leaked. The leak is in the far right side of the unit. About 1 foot from the back wall.
Excellent service. The employees could be a BIT more personable. Great experience though.
I was very impressed by the staff. They were very helpful in selecting a storage unit which met my requirements and price range.
It was fine, but the atmosphere is hostile, the service is a little slow, and the 7-7/9-5 Sun access hours are unacceptable relative to your competitors.
Staff was always friendly and available while I was overseas, thanks so much!!
The facility is close to my home, and this is my second time using the amenities. Good overall perception on the service.
Inability to access my belongings after 7pm when typical work days end at 5 is a problem. Everywhere I look you are threatening to fine me for something. Other than that, it seems ok.
The U-Haul representative who assisted me was very helpful and competent.
I have a long history with U-Haul and as always they were wonderful and helped me out tremendously
I was not told I had to pay extra for the 24hr access and not shown entrance hours.
very helpful, courteous, OUTSTANDING!
Staff was helpful the location is convenient.
staff was nice and the facility was very impressive
This was a very good expereince. The associate was very informative and helpful.
The staff was very helpful.
All the guys were polite and helpful.
The only thing that would have made my experience easier would be to be able to pay on line without having to pay a $10.00 registration fee.
The staff was very friendly helpful.
I like that the storage facility is conveniently close to where I now live.
Very friendly staff. Clean and well maintained. Nothing negative to comment on.
The place was busy and could`ve used another employee.
Very friendly and helpful staff! Clean buildings. I was I`m very happy with how I was treated!
Lea Ann Lewis
$15 late fee 3 days-$15 after 14 days.1 MONTH late placed pre-lien. Had storage in 4 OTHER states pre-lien 90 days.With $30 late fees and $50 after 30 days, who can afford it! Would NOT RECOMMEND
The manager went above and beyond finding the perfect storage unit for me and my husband. After the move, we ended up actually not needing it, and he gave us no problem at all.
Manager Robin was great to work with. The facilities were clean and well-maintained. Very pleased.
The facility served our purposes
exactly as we needed.
Great experience, thus far.
Nice space, great staff. Very happy with my choice.
The staff was very attentive and helpful. I will continue to use U-Haul whenever I move.
everything was great. everyone was very helpful i would use this facility again if the need arises.
Excellent! Excellent! Excellent! Very helpful, patient, and kind! Will never use anything but U-Haul ever again!!!!!
When my brother passed I immediately thought UHAUL for storage of his stuff. Was disappointed that the first months rent free was no longer available, but rented anyway.