Évaluations des clients U-Haul Moving & Storage at Mt Juliet
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Mt Juliet
I don't have a complaint or suggestion. This is the 3rd time I've used this location and I've had excellent service each time.
only problem is the deposit has not dropped off the account we put it on.and we paid with another card.
I think your staff, and mainly the manager at this site was very professional, very knowledgeable. I will definitely come back, as well as recommend a friend..
Always a good experience at this location.. The young men here are very professional and courteous...
I always get excellent service and help from Curt and the people at this location.I would recommend it to everyone.
When the van didn't work for my needs they gladly swapped it for a pickup truck, no problem, thanks guys
Even though this was an Average experience, I am making two comments for improvements. Basing Average on Agent's courtesy.
1. Location's printer was down for some reason. Contract sent via Email and I had to use my resources to print a copy. Big location like this should have backup resources - especially computer equip.
2. Agent did not tell me that the top corner was damaged and fixed with duct tape. I did a walk-around, but this could not be seen from the ground. On the very back bottom of the ticket that went inside the truck was a note stating so AND that note shifted ALL responsibility to me if my load got soaked with rain. AGENT SHOULD HAVE POINTED THIS OUT TO ME! Remember, I did not have a contract to look at - broken printer! Luckily, no rain on my rental days.
This is a great facility, I will recommend this facility to everyone
Great customer service! I would/will recommend this company to others! ! !
Great customer service! I would/will recommend this company to others! ! !
AJ and Kurt are the best. They go above and beyond their expectations of customer service.
Should give discounts to Law Enforcement, First Responders.
Need to clean inside front window glass
The young man who assisted with my rental was awesome ! I came in close to closing and he was very nice and patient. He went the extra mile by changing a fuse in my car ! He definitely needs recognition. He made my experience wonderful . I will tell my friends to go there for their moving needs . Thank you
The gentlemen there were very friendly and made everything so quick and easy!
Your no prorating policy screwed me. $450 for 5 days. I will never use uhaul again.
My movers broke my patio umbrella and three patio planters.
I took out insurance and wondered how I can file a claim
Perfection every time we have used this location!!
Excellent service. Hot coffee it was a very cold day. :-)
We used uhaul for temporary storage. It was fantastic and if we need a storage facility again we would use uhaul again.
I rented a UHaul Van. I happened to be brand new. The overwhelming smell made us keep the window open in very cold weather with the heat on high. We ended up with headaches and nausea. I told the manager. His reply was - all the new vans have that problem. I will never rent from them again.
The service I received was excellent both at time of pickup and drop off
I am a tall person (6'3"). The only problem, if you want to call it that, would be that because of the gate behind the driver and passenger seat made the seat not able to go back any further. Not a very big complaint but hey, other than that everything was great!
I receive excellent service from curt and the guy's every time I go and rent trucks.
Everything was fine for the most part. The truck (transmission) seemed to have some trouble in lower speeds. Once it reached a higher gear it seemed ok.
The guys where super cool and helpful.
Not all of the staff seemed to understand what was going on. I think it was just a communication issue, because if I only spoke to one person, they got everything together just fine.
Also, AJ is phenomenal.
The team did a great job and made the pickup and drop off process very easy and efficient.
Always awesome at this uhaul
As far as contacting them for questions or info forget it ull never reach them , only a 800 sales person. Not good ! Over all service excellent and courteous , that's why I go back. 5 th visit but when I need to etend I want to talk to them not 800
Nice kids...easy in and out...they were really on point. Will return again. Good job gentlemen
They made it very easy to check in, were very friendly and helped me get in and out quickly.
Nothing the people were helpful and everything went great
Guys were great. 15 mjns till closing and they assisted me.
We found everything and everyone to be excellent and see no improvementsuch needed at this time.
I have used this location several times. They are always efficient, courteous, and "on top of things".
Experience was great. Good job!!
Moms attic leaked water on to a few boxes.
Easy check in. Truck was ready.
The staff at this location is excellent.
I was assisted by a young man named. A.J.
He was very professional and helpful!
As always the customer service was excellent! Sebastian was a real pleasure to deal with. Keep up the good service.
Great Experience....Very easy return process....AAAAA
The customer service was outstanding, Alex was very professional and courteous.
Everything went smoothly. The staff is friendly and helpful.
Always friendly and professional!
The employee had me checked in before I even left the car! Took less than 5 min total, what a joy
My only criticism would be that the storage door entrance magnetic card system is terrible, often having to swipe several times for system to work
Second positive experience at this location. Very efficient operation.
Truck stunk of cigarette smoke very bad. After using truck my cloths were tainted with the smell. Took 3 washes to get out of fabric.
The worst part of my experience is that this content box is required to be filed out. I answered your survey, and I don`t have further comments.
I sent a box to Mt Juliet from Santa Barbara, it was handled by me for my daughter and X wife. I told them where and what to do and it all worked out fine.
Very respectful and very profession employees. My assistant was expecially helpful. I am 67 yrs. old and it is nice to see YOUNG employees that still do a good job.
Dropping off after hours was awesome
This facility was very nice and clean. The associates was very helpful especially Mr.A.J. he made it very easy for me and he was very helpful to me.
I'm a frequent customer.
They're always efficient and easy to work with.
Always a good experience.
They could be a good training facility for other U-Haul Dealers. (I've had some bad experiences elsewhere.)
very long wait to pick up truck in the morning, otherwise good experience
Very large facility. Easy covered drop off with quick service. No need to go inside. Attendants are fast and courteous. Highly recommended.
The manager was very helpful and knowledgeable, and the staff were helpful
Prices are kind of high. It cost me almost $200 for 1 day. The only thing I was disappointed in was the prices. Staff was awesome and very friendly and informative. Store was very nice and clean.
Your whole staff is excellent!!
Thanks!! We will be back!
Going to call uhaul corporate and will never use uhaul again.
Great people and great place to do business clean, freindly, helpful. Simply a great experience overall.
General manager and a good team that excels is what makes this location what it is, best place in the area to help you when moving.
Fantastic crew you have there, general manager was extremely helpful and kept the process stress free.
This was not the original place I was supposed to pick up my truck. I was not called until I was one my way to tell me they didn't have my truck. I had to go an additional 6 miles away. A little frustrating when I had movers to load at a specific time.
Everything was great. The clerks were courteous and knowledgeable. The van was very easy to operate. I'm kind of a timid driver so I appreciate the ease of driving. AND it was GREAT on gas.
Friendly, helpful, and efficient staff! 800-GO-UHAUL agent was friendly as well!
Your lacations are far away, You could redeem some mileage to offset fees.
Nothing. I was greeted within 30 seconds and done within 2 minutes.
it was a little out of the way, but the service was exceptional.
Have rented trucks there 2-3 times in the past two months. Have always paid 60 dollers or more each time to rent the truck. Never have i gotten or been offered the 19.99 intown rate even though ive always been within 5 miles of that uhaul store
I use this U-Haul location often. I find all of the employees there to be courteous, professional, knowledgeable, and prompt. They make it a pleasure to do business there. The location is always clean, well organized, and properly staffed.
AJ and Kurt are awesome! Thank you for a great experience!
The staff was very helpful and kind. I will recommend and use this again in the future.
Just the nicest people. Excellent customer service. Super clean and nest facility. 5 stars
Out standing over all exspirence
I stood on the return isle for over 20 min then finally had to go inside to be checked out. Not very costumer friendly.
We have used this facility often and their efficiency, helpful attitudes and courtesy is always superb. Would recommend them highly!
I very much appreciated the helpers.
check in and out was a breeze.
I have rented a truck from you guys before and it was excellent the truck that I run it on the last purchase was terrible it bounced all over the place and had a lot of play in the steering I was not to totally satisfied with the condition of the truck other than that the staff was great. The truck was not in good condition and didnt handlevwell
At all its was the worst truck I jave ever rented. Just thought you should know
PS the mothers addict leaked water all over my boxers and soaked them!
excellent service, notification, staff at half the cost of other moving options. It was great. Love the transparent pricing and scheduling.
great helpful staff, arrived earlier than expected, very accommodating,
Staff were friendly and helpful
The Truck had an extreme vibration in the front left wheel which was quite annoying while driving to & returning with our items.
Facility is clean and staff very accommodating
Need to listen to the customer and know the equipment. I told UHaul employee that last trailer I rented was useless to me due to specific problem. I rented larger trailer and had same problem. Wasted $225+ on UHaul!!!!!!!
Very friendly and helpful agent
Good crew, knowledgeable friendly always willing to help.
This to store to others
The truck I had was pretty old and showing signs (wheel out of balance, very dim head lights, driver's side seatbelt didn't tighten consistently). The inside of the truck storage was clean and well maintained though. The store was also clean and the workers were friendly and attentive.
all is good, I will come back again soon.
Great service and Great Product
I have used this location many times. They're are extremely efficient and takes care of their customers. No improvement needed.
Excellent site, everything went as planned, immediate attention at the drop off 'tent' . Done and on my way quickly.
Whoever rented this truck before was a HEAVY smoker. Had to ride around with the windows open. Wish you had a no smoking in vehicle policy.
The representatives were very helpful in bringing out my boxes and setting up the trailer.
Great and friendly service. Bent over backwards to be helpful. Online reservation works great!
The location wasn't very convenient.
Way too many stickers and warnings inside the cab. Very distracting to the driver, presenting a liability.
Manager and staff were simply outstanding, excellent customer service and support all the way I am extremely pleased, and happy to be a customer there! Thanks so much!
These guys were really easy to work with and helpful for the 5 months I was at the facility
Very profesional and friendly. It was a pleasure.
Very good experience. Just to pricy
Kurt the manager at the Mt Juliet facility is amazing. He is one of the most caring and accommodating. He was not just kind to me but with every customer as well as his staff.
the facility was very clean and nice.The staff was very friendly and helpful. Great experience.
Only problem was billing...to use the online service you needed to pay on the exact day not early or else you got a late fee. I did not like that process at all. All else was great.
Facility was clean and staff were professional and helpful.
Evan was verry nice and helpfull and appears to be an excelent employee.
All was satisfactory. I would use your facility again
The young man that helped us was very nice.
Good servive staff very helpful
The folks at the Mt Juliet / Old Hickory location are great! Very friendly and helpful. I rented a U-Box for my move to TN and could not be happier.
excellent customer service, very friendly associates.
Kurt was extremely helpful to me and gave me lots of excellent, needed advice!
We had very great service and were very helpful with our move and storage unit. I will definitely do business with them again!!!
It was a nice experience. Customer service was very helpful.
Staff has always been very helpful.
The service at this locatlocation is always good. The manager , Kurt, exceeded my expectations for customer care. Thank you Kurt!
Moment walked in the door was greeted and told would be right with me. Makes person feel like they have been noticed and not ignored. Gentlemen who helped me were both extremely good at their jobs.
Staff was very helpful and accommodated us when we needed more storage.
Staff have always been courteous, friendly and helpful. I always felt safe being on the property. Highly recommend to anyone needing a storage facility.
Very clean. Excellent customer service. Would definitely use again,
Overall, very good experience. Employee at Uhaul location was very helpful and courteous.
The storage facility and service was very good, but feel the units are too expensive.
The young man that waited on me was very courteous and helpful. Excellent service by him.
Too expensive, rates went up while I was renting, not cool
Nice, secure storage facility. Friendly service.
Rented a new storage unit on a monthly basis and staff was friendly and helpful.
Thanks for all!
Fulfilled same day reservation without issues.
I thought the staff appeared to young but were very helpful.
Very helpful and friendly. Went out of their way to help me.
I was very pleased with this UHaul Storage facility. I would definitely use it again and would recommend it to others. Great customer service, clean units, and safe place for our possessions.
Exceeds expectations in all aspects.
great staff and location. feels very secure
I was always treated nicely by the staff here. as a Senior that always doesnt happen. So I am glad to report that at this business it was a pleasure to do business here.
Very nice, clean/accessible storage facility and a huge inventory of moving trucks/products. I would use them again in a heartbeat!
Thank you guys, everything was great
Great folks who went over and above to help me in my move.
Very helpful and friendly. Very fast with helping me. Thank you.
Excellent customer service! Thank you Kurt Cates! Very clean units! Will recommend to others!
I was helped by Kurt Cates at the Hermitage Tn location He was so helpful and calculated exact amount of space needed so I wouldnt go over my budget. It all fit to a tee in the truck and the storage
The staff is very helpful and very knowledgeable.
Every thing was clean and staff was exceptional.
Friendly staff, very helpful in person!
Dylan more than took care of me! He was kind and understanding and very helpful! Due to character limit I can`t express how pleased I am with my experience!
My move was horrid but Christopher, Andrew and the rest of the staff at the Mt. Juliet Storage was wonderful and very helpful. They went above and beyond to help me out. Great staff!! :
Everything was great Ubox arrived before set time. Staff Here are very helpful and great
I utilize U-haul quite frequently. This is one of the best sites I visited over the Southeastern United States.
Friendly staff good facility.
They were always easy to deal with if we ever needed to.
They are proactive to serve, ask and mentor newbies to the best practices of moving, storage and other related services. They were clear in pricing and did not try to pressure me.
It was a very smooth process when it was time to move out. I can appreciate less hassle during a time, such as moving, that`s already aggravating.
Very quality service, courteous staff!
This is the 2nd or 3rd time for us to use this facility. We love doing business there and feel our belongings are secure in this facility.
I`m very displeased with the fact that if you pay your monthly fee on time and then move out before the next bill is due you DON`T get a refund of the unused portion that you paid for.
The facility hours could be a little more convenient.
Everything has been perfect ... the facility, the staff and the service. Job well done and I will recommend to others for sure! Thanks much ... C. Wilson
Any time i`ve dealt with the staff at this Uhaul they have been polite ad very helpful
Have used this facility in the past and the staff has always been very helpful and friendly.
I`m a former customer coming back and Chris Ware,, the mgr. remembered me , awesome!
The U-Box was great on this side. I can`t wait to get all my things back in one piece. This is my first experience with U-box. The staff was EXCELLENT. Very friendly and knowledgeable guys :
The staff in Mt Juliet was excellent. I will definitely use them again and refer friends to them.
The entire crew is fantastic!
our 2nd time using this uhaul
There was some water leakage in my unit 1049. Table leg and table leaf has water damage.
Everything that could go wrong went wrong. From getting the wrong size unit to getting my name/email wrong, being overcharged and getting unsubstantiated late charges. And the weekend hours are awful.
We were very pleased with thd facilities and staff. Everyone was very helpful and friendly and made the past few months go very smoothly as we transitioned to a new home.
Staff was great, facility was immaculate, and secure! If you are worried about your valuables, this is your place. Even the non climate controlled would be above all others.
Why was I charged for an additional $188.58 through 10/28 and my stuff was delivered on 9/27 and picked up on 9/28 so why was I charged through 10/28 when I was done with Ubox on 9/28??
I can honestly say that I had some of the best customer service experiences in dealing with the staff there. The staff was extremely friendly, very understanding and very helpful.
The gentleman who greeted me answered all of my questions, showed me how the key card operated and took me to the storage unit.
Staff members were friendly and helpful from the description of services to the walk-though of the facility and access procedures, this was a positive customer experience. Thank you
I would gladly rent storage space from this location again if I ever found myself in the position to need to.
this is the 2nd time i`ve used them. Staff fast and friendly. I love how clean it is.
Was happy with ease of renting and closing account. I will use uhaul in future
The only suggestion I have is bigger carts for use.
Great guys to work with. Very helpful!
Adam Cash Jr was wonderful! He went above and beyond to help me with my unusual situation and was very patient and kind. I know that he genuinely cared wanted to help and I appreciate it VERY much!!
First time I have used a storage facility like this and the experience was great. The process was simple and the staff very helpful. Kudos!
The whole staff was very helpful! Great operation.
The uhaul facility in Mt Juliet is by far the mostcourteous staff I have ever encountered Adam josh and chris are wonderful. Every single time we go they are professional yet warm and friendly.
Everyone was very helpful and courteous.
Will ALWAYS recommend U-Haul
Great customer service at the old hickory location.
Excellent service. Thank you! Will miss you guys!
We would use U-Haul again
Always available when needed and very friendly
Mt Juliet team was very helpful. Smooth experience. No complaints other than the website over sells how much can fit in a ubox. We needed two not one.
The staff was particularly nice and helpful. The facilities were excellent. Better than I was expecting.
. The only reason why it wasn`t deliever on time was because the movers had trouble with their transportation. However, they did cal to let us know what happen and why they will be a little late.
The store in Old Hickory/Hermitage is very accommodating, clean, well-stocked. I am pleased with the service we received.
Three years continuous customer. Completely satisfied and will be a return customer. Jackie Ball, Mt Julie TN
We had a great experience. Thanks.
Small unit for price but better than most places I store my stuff before I would go back and try again when I need the storage space
Main storage doors were left open - assuming someone was unloading. It was very cold outside so hard to condition a space with the door locked open. Staff was very helpful!
Chris is absolutely great. He is a wonderful young man.
Chris is absolutely great. He is a wonderful young man.
I live in North Carolina and had some things stored in your facility. I was able to take care of everything online and by phone. I am very pleased with the service.
They did not check to see that i had vacated the property on the day due to vacate. Then i started getting due daye notices.
Anf lien notices, but the unit was emptied nov 30.
If I ever need a storage facility again you will be my 1st choice!
Employees in TN office were wonderful. shannon oliver a great help. Will not use uhaul ever again. The call center needs extensive re training. The staff members are rude and not helpful.
I didn`t like the fact that sometimes I had questions specific to the facility and always got customer service. I would have enjoyed more personalized service.
we`ve move alot over the years and we`ve had our share of different moving company and storage company. But this was the easiest for us.
The staff was helpful and curtious. We felt our items were always safe and had an overall great experience.
We liked it very much. It was easy and close to our house..
Great staff, very helpful
Group of good and helpful guys.
Staff and location was great.
The staff is friendly and very helpful.
Again Uhaul provided excellent customer service. Thank you for making that part of my move so easy!
staff very nice and helpful
My storage unto was incredibly hot, it was unfair to claim it was Climate Controlled.
Closing at 7p and 5p on Sundays prevented
me from using the unit as often as I needed to.
We have had a good experience so far.
Very helpful and friendly during each of my visits.
It wasn`t made clear to me that I wouldn`t have access to my contents after 7 pm without paying an extra fee, so I didn`t like that, but no problems otherwise.
Very good. Having to swipe our card continuously when we were moving out was a HUGE inconvenience though.
Bath room was not kept clean and no soap. Other than that every thing was good and we would definitely use U Haul again. Thanks.
Overall, facility is good. Water fountain has warm water. First floor bathroom was very nasty.
An excellent storage facility
I have used this location meany times and will continue to use this location to meet all my moving and storage needs. Thanks to the staff for being excellent as always.
I had an exceptional experience assisted by the friendly and helpful staff during a difficult and urgent time. I appreciated the convenience and the expedited service that I received. Thanks!!
Robin was excellant in assisting me with my needs. Great staff!
Convenient, quick, clean and helpful
Always professional and helpful
i am disabilied and needed assistance and got it. wonderful people there- God bless
Good prices. Very well kept.
Took six months to fix the light in front of my unit.
The unavailablity of the units for people that work normal hours of a day shift job are extremely inconveinunt.
there was a mouse poison trap inside the unit. I was told i could not remove it. The smell is exceptionally strong and I am concerned all my items will pick up the smell.
Can something be done?
This is a great place to store you personal belongings. I never had a single problem.
Everyone I spoke with at this facility was friendly and helpful. Check-in and move-in were exceptionally easy.
The staff is always friendly and helpful.
I was fraustrated because the reservation line gave me incorrect information about the unit I rented but they gentleman at the counter took care of everything and I appreciate all he did.
Everytime I`ve been to this location, the staff have been helpful and friendly.
Excellent service and courteous interactions across the board with personnel
friendly and explained everything well...thank you
We had all our belongings in storage for four months. The staff were very helpful, polite, and very kind. Our experience with this facility was very good and we would highly recommend them.
Staff very friendly courteous. Have used this facility
before, that`s why I went back. Site seems secure and
The staff has always been very helpful, friendly and pleasant. I would use this location again and recommend it to friends.
Excellent service with clear explanation, cooperation and helpfulness
Christopher was very helpful. His happy appearance helped the stressful moving day. He was polite and very nice to work with. thanks chris
I was not happy about not getting a refund for the three weeks I did not use. The other storage units I have used gave me a refund for the time unused.
just super service, the guy was terrific, so helpful. i just wish i had gotten his name. cudos!!!!
It took less than 10 minutes to get me signed up shown to my storage unit.
Excellent staff--helpful, customer focused. I felt that my items in storage were very secure.
Customer service was always friendly and helpful.
We loved having the carts there to help us move our stuff. It made things so convenient.
If I am ever in need of a storage facility again my first choice will be a U-Haul facilit like the one I had. I would recommend to anyone.
Staff was very friendly and helpful.
The staff are always polite, courteous professional. I had 2 Uboxes 1 storage room while we were waiting on our house to close they went above and beyond to help us with our storage needs! A+!!
Very positive experience great staff
Excellent customer service and access to the units. Very clean and user friendly. An excellent facility.
My experience was, overall, flawless. I would say that the greatest asset is the staff! So professional and helpful.
I had my 8-year-old girl with me, and the customer service rep was very friendly and yet efficient to help me get out of there as quickly as possible.
Very friendly and helpful.
Thank you for your excellent services.
Very convenient and clean facility. Helpful and professional staff.
Friendly staff, knowledgeable, helpful. Renting a unit moving in was a breeze. Thanks!
I reserved two spaces and when I returned to take possession, it was not the same as what I had reserved. The customer should be told that exact spaces are not reserved.
service was excellent and the facility was spotless.
very nice keep up the good work!
Excellent staff, above and beyond help and very acommodating. I would highly recommend them to anyone who asks!
I am satisfied with the level of service received and had a good experience.
A very good moving in experience. Clean facility and very helpful staff.
Absolutely the nicest storage center I`ve ever used! Great staff that provides exceptional customer service!
The storage unit was great and we appreciate your working with us. However the truck we rented the oil was low before we even got on the road.
The storage facility and the people were absolutely outstanding.
Great storage unit, would use again when needed. Have used them twice now and the staff is excellent. Everything is great with them.
U-Haul Storage is excellent. The staff was excellent and very helpful. Yes, I will recommend U-Haul to anyone who needs storage or a trailer or a truck
Courteous helpful staff. Really appreciate the indoor access as we had to load in a rainstorm.
The staff was very helpful to us as we arrived after our long move from Arizona.
we not only would recommend the facility but we have to our children who did use the storage options while they were in transit.
The staff was very helpful, and we were very happy with our experience.
Randy and everyone else were super. We appreciate the clean and well kept facility.
Everything was good. Will recommend to others.
Rob and staff have provided excellent customer service.
Very friendly people and nice facility.
The staff at U-Haul Center Mt Juliet have alway been friendly and helpful. This was my third time to use them and I got the same excellent survice each time.
The people i had help me were all so nice and helpful : i look forward to useing this storage when ever i`m in town shopping for my business.
The staff there is not professional and you cannot get to your things when you need to you have wait for the hours of the facility. Just was not good for us.
We have used this facility before and have always been happy with the service there. I highly recommend them.
they did a good job, easy, convenient.
The young man that helped me was very knowledgable and quick to help me when I walked in the door. I will definitely recommend this location
very helpful friendly staff
i LIKED TH FACT THEY HAD SEVERAL CLIMATE CONTORLED 5x10 AVALIABLE.
We ARE A SMALL FAMILY AND WANTED
SOMETHING SMALL. THANK YOU FOR YOUR
GREAT CUSTOMER SERVICE.
very friendly and knowledgeable
Michael was very helpful and friendly. I will definitely recommend U-Haul Self Storage to others.
Robin and his crew are great, highly recommend.
Very friendly and helpful
Great staff. Clean facility.
Would be very convenenient to have access to the personal storage unit, even if the Uhaul store is not open. Since we have a security card, access to the unit would be very helpful after hours.
After several decades of moving from time to time, I found this u-haul facility to be the absolute BEST! What a great manager and what great staff. Thanks.
The storage unit 2308 leaked. The leak is in the far right side of the unit. About 1 foot from the back wall.
Excellent service. The employees could be a BIT more personable. Great experience though.
I was very impressed by the staff. They were very helpful in selecting a storage unit which met my requirements and price range.
It was fine, but the atmosphere is hostile, the service is a little slow, and the 7-7/9-5 Sun access hours are unacceptable relative to your competitors.
Staff was always friendly and available while I was overseas, thanks so much!!
The facility is close to my home, and this is my second time using the amenities. Good overall perception on the service.
Inability to access my belongings after 7pm when typical work days end at 5 is a problem. Everywhere I look you are threatening to fine me for something. Other than that, it seems ok.
The U-Haul representative who assisted me was very helpful and competent.
I have a long history with U-Haul and as always they were wonderful and helped me out tremendously
I was not told I had to pay extra for the 24hr access and not shown entrance hours.
very helpful, courteous, OUTSTANDING!
Staff was helpful the location is convenient.
staff was nice and the facility was very impressive
This was a very good expereince. The associate was very informative and helpful.
The staff was very helpful.
All the guys were polite and helpful.
The only thing that would have made my experience easier would be to be able to pay on line without having to pay a $10.00 registration fee.
The staff was very friendly helpful.
I like that the storage facility is conveniently close to where I now live.
Very friendly staff. Clean and well maintained. Nothing negative to comment on.
The place was busy and could`ve used another employee.
Very friendly and helpful staff! Clean buildings. I was I`m very happy with how I was treated!
Lea Ann Lewis
$15 late fee 3 days-$15 after 14 days.1 MONTH late placed pre-lien. Had storage in 4 OTHER states pre-lien 90 days.With $30 late fees and $50 after 30 days, who can afford it! Would NOT RECOMMEND
The manager went above and beyond finding the perfect storage unit for me and my husband. After the move, we ended up actually not needing it, and he gave us no problem at all.
Manager Robin was great to work with. The facilities were clean and well-maintained. Very pleased.
The facility served our purposes
exactly as we needed.
Great experience, thus far.
Nice space, great staff. Very happy with my choice.
The staff was very attentive and helpful. I will continue to use U-Haul whenever I move.
everything was great. everyone was very helpful i would use this facility again if the need arises.
Excellent! Excellent! Excellent! Very helpful, patient, and kind! Will never use anything but U-Haul ever again!!!!!
When my brother passed I immediately thought UHAUL for storage of his stuff. Was disappointed that the first months rent free was no longer available, but rented anyway.