Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Had an issue with trailer module that turned out to be incorrectly installed by previous dealer. Joseph and Romeo got it fixed and got me a trailer that fit exactly what I needed. Excellent service!
Kevin Eban
Évaluation :
5
The gentleman who helped me move is was a great help. The whole process was wonderful. He made sure that my access card worked, and fixed all of the issues that we came across.
Jasmine Morris
|
Premières impressions
Évaluation :
4
This is my 4th or 5th time renting from this location and the staff has always been very good, professional and attentive... But the 10' rental truck was in bad shape. No cruise control, hard pull to the right and LOUD...probably needs to be retired from the fleet.
Donald Hoy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eustorgio Hinojosa
Évaluation :
5
Great Service. The staff were super friendly. They got the hitch installed quick and helped me to choose parts to save me money. Great people!
James Burke
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Wood
Évaluation :
5
The technician was awesome and did an outstanding job. I had a reservation to pick up a trailer earlier but noticed my hitch had malfunctioned. So I got a new one put on.
Richard Gordon
Évaluation :
5
The guys there were friendly, professional, and efficient.
Benjamin Albert
Évaluation :
5
All good!
Dennis Richardson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie Kemp
Évaluation :
5
Nothing, the installation went very smoothly..Joseph Flores was very nice, kind, helpful and professional..
RAachel Cuevas
Évaluation :
3
Have all trucks number accordingly correct instead of mismatch numbers
Bobby Ming
Évaluation :
3
Le client n'a pas laissé de commentaire.
DANISHA hopkins
|
Expérience générale
Évaluation :
5
The guy working was so great and friendly to deal with so happy with the service
Martin Tackett
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trent Hodges
Évaluation :
5
Very satisfied
OMER MUIRHEID
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fred Bertsinger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Norma Mikulovsky
Évaluation :
5
Staff checked out our return van and got us back out the door quickly.
Donna Lawson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Richardson
Évaluation :
5
Alignment of wheels or steering wheel has been off the past 2 rentals. Alignment of wheels last year from Philadelphia made the 2000 mile trip a harder drive, poulling in one direction. Off alignment of steering wheel this last trip didn't make a big difference from the N Chaparral location but can be distracting
Nicholas Frangia
Évaluation :
5
Keep doing what you’re doing
raul elizalde
Évaluation :
5
It was one of the best experiences i've ever had with uhaul. The employees the truck everything was so perfect and everybody was so courteous and kind. I will highly recommend to my friends. My family and of course use you anytime. I need a clean affordable service The Corpus Christi location was one of the best ones I truly have ever seen. Thank you once again for all you'll do.
Joseph Rehmet
Évaluation :
5
I justvdont like the governor being at 75. Should be 80 Great staff
Sean Truesdale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Green
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benito Garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gian Reyes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Esmerelda Saenz
Évaluation :
4
Employee that helped me was very informative and he went above and beyond to set me up with a car hauler reservation in Victoria because they had rented out the last one. This was in addition to the small trailer we had just rented.
Milton Boeck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyle Baker
Évaluation :
5
Very pleasant employee with a good attitude.
Dean Sturm
Évaluation :
1
Manager let my tow dolly be rented that I had reserved. Caused me a 2 hour delay in a long distance move. Added stress to make it to my next location and not have to pay 2 nights hotel because uhauls error caused me to run late.
Deanna Harris
Évaluation :
5
Great and very helpful staff. Would highly recommend! ⭐️⭐️⭐️⭐️⭐️
Christopher Bray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julia Coleman
Évaluation :
5
I was amazed at how easy and stream lined the rental process was. Truck ran well and was really comfortable.
Patrick Judd
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frederic Sperry
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEANNIE CLUISS
Évaluation :
5
The staff is what made it a truly pleasant experience. They're Great.
David Hall
|
Expérience générale
Évaluation :
5
Easy drop off
Thomas Moss
Évaluation :
5
The customer service at this location is Awesome !! Joseph is on point and a great leader. It shows from the way you are treated from his staff !! 10 stars and will recommend this location.
ZACHARY BORNSTEIN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Canchola
Évaluation :
1
I did not visit this facility. This was recommended because we had a blow out near by.
EMILIO SOLIS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosemarie Vargas
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOHN PRUDENTI
Évaluation :
5
Clean windshield, inside and outside. I also had a flat tire, so I had to air it up to bring back in. Otherwise, great customer service.
DAVID PAGE
Évaluation :
5
Very helpful
Cristobal Cabrera
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cyndal Mateja
Évaluation :
5
Le client n'a pas laissé de commentaire.
wolfgang schuehly
Évaluation :
4
Le client n'a pas laissé de commentaire.
Johnathan Usher
Évaluation :
4
The people that work there need to communicate with each other the whole time on the phone everything was fine we get there and the guy had no idea where the trailer was but we found it
Austin McGinnis
Évaluation :
5
The staff was very helpful and knowledgeable
Guy Nickleson
Évaluation :
2
We arrived prior to our drop off time but it was 1 minute after hours. The staff person didnt mention that we could use the key drop still and avoid the $20 fee. When I called the next day I was told there was a sign posted and it was in the contract. It was dark and raining when we returned. The customer service at this location could be better.
Colleen Ghoghawala
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Hedrick
Évaluation :
1
I opted for 24/7 pickup, but could not pickup the truck at reserved time due to missing component of reservation (furniture dolly), no notification whatsoever prior to pickup date. The person at the counter said he wasn't aware of the issue. Called customer service, received conflicting information.
Yuhendri Kurniawan
Évaluation :
4
Le client n'a pas laissé de commentaire.
Charles Cabrera
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosendo Espinoza
Évaluation :
4
Handle on drivers side was broken. My boxes and tap were not in the truck had to go back and pay for mileage. Sucks
Angelica Sanders
Évaluation :
5
Le client n'a pas laissé de commentaire.
john curlee
Évaluation :
5
S.O.
Dennis Richardson
Évaluation :
5
They were great, went above and beyond expectations
Bartholomew A Wilcox
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Augustinho
Évaluation :
5
I rented in Abilene to move to Corpus Christi. Dropped off in Corpus then got an email saying I missed my drop off in Abilene!
Brenda Erratt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Russ Bolton
Évaluation :
5
This time, this u-haul location was FAST and easy. I was empressed. The counter man was friendly and nice.
Esperanza Deleon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Salazar
Évaluation :
5
S.O.
Dennis Richardson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julian Pierce
Évaluation :
5
Le client n'a pas laissé de commentaire.
GEORGI USHEV
Évaluation :
3
The mileage on my paper was not what the truck read when I received it also the gas was not accurate I returned it with in what miles I said I would and more gas than what I received it with and dud not recieve the refund I was told I would receive when returned my recipient shows less than half of what I was told and I still never received that refund that shows on the receipt
Tisha Terpening
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Revilla
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thelma Elwin
Évaluation :
5
Everything went well for me. I have no suggestions at this time.
Marco Rodriguez
Évaluation :
5
The gentlemn who assisted me was fantastic. Was really friendly.
Timothy Mulinix
Évaluation :
5
Extremely professional
jose andrade
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clarissa Vargas
Évaluation :
5
Le client n'a pas laissé de commentaire.
debra duke
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Harpel
Évaluation :
2
Le client n'a pas laissé de commentaire.
Jose OLVERA
Évaluation :
4
Staff was extremely helpful and friendly.
Darl Farris
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adrian Lara
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Engeling
Évaluation :
5
Great place and very curtious and polite
Bragg Jackson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles johnson
Évaluation :
5
Perfect customer service and installment was done in a timely manner.
Shivam Desai
Évaluation :
5
Le client n'a pas laissé de commentaire.
Armando Saavedra
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD JAMES
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Peplinski
Évaluation :
5
Joseph was great to deal with. Very helpful and informative on the difference of the harnesses available for my vehicle.
John Sperry
Évaluation :
4
Service at counter was efficient and professional. Equipment ready at pick up time, clean, and easy to use. Cabin of moving truck smelled like cigarettes.
Emily Ortuso
Évaluation :
5
I received several emails about when will the trailer be returned. There were several of this size still in stock. We were told that the location was the closest place to drop off the trailer when we rented it. We passed 2 large locations in our 20 minute travel to drop it off.
Todd Harter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosendo Espinoza
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barkley Ware
Évaluation :
5
The people have always treated me with respect and go out of their way to ensure it is a pleasure to do business with.
david Winsett
Évaluation :
5
Le client n'a pas laissé de commentaire.
jacob zarins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosendo Espinoza
Évaluation :
4
Le client n'a pas laissé de commentaire.
Pat Stephens
|
Expérience générale
Évaluation :
2
It said we drove over 1500 miles when we drove from Kyle, Texas to Corpus Christi, Texas and returned the rental within 10 hours of receiving the truck.
Jacob Galvez
Évaluation :
4
Facility is not humidity controlled. It's inside but very humid. A little unclear with directions and map.
Shawna Rowe
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Amaya
Évaluation :
5
Friendly and helpful staff
James Fisher
Évaluation :
5
Van was dirty, smelled of some kind of fumes, loud and squeaky. Indicator light said it needed an oil change. Employees nice and helpful.
Donald King
Évaluation :
5
The attendant that helped us was super helpful and a really nice guy ! We had some issues with our truck hitch and he went out of his way to help us resolve the issue, thank you ! I don't have the paperwork to type in his name but he deserves some kuddos for being and great employee ! Our reservation was under Cutler so if you can look him up and recognize him you should !!!
Charles Cutler
Évaluation :
5
I have a great experience the words Friendly, courteous, and professional about sums it up.
KENNETH LANGENHAHN
Évaluation :
4
Le client n'a pas laissé de commentaire.
KENNETH STEPHENS
|
Premières impressions
Évaluation :
5
Maybe more dollies but not a big complaint. We managed.
Colleen Worlton
Évaluation :
5
Le client n'a pas laissé de commentaire.
richard trice
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hopie Uballe
|
Premières impressions
Évaluation :
5
Staff were always there and helpful at all times
Lead First Foundation
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Torres
|
Premières impressions
Évaluation :
5
The csr that helped me was awesome. He did everything he could to help us out so we won't lose our stuff before an actual eviction of house.
Cindy Jimenez
|
Premières impressions
Évaluation :
5
Easy to reserve ahead of time online. Then the move-in was quick and easy. Merci!
Ken Ganzer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Soper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Loida Airmet
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clarence Reyes
|
Premières impressions
Évaluation :
5
Great guys at this location. Very professional and helpful.
Eduardo Ramirez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beatrice Pedraza
|
Expérience générale
Évaluation :
5
Eric and the other staff were fantastic. They were more than helpful and had great customer service. It was refreshing and I would absolutely recommend this UHaul for storage or vehicle rental. Seriously Eric and the other staff did an amazing job and were very helpful.
Daniel Cepeda
|
Expérience générale
Évaluation :
5
Tony was very helpful!
Paula Alvardo
|
Premières impressions
Évaluation :
4
U no longer have 24 hr access, therefore no need.
genaro hernandez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
arturo martinez
|
Expérience générale
Évaluation :
4
Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient
Janette Gauthier
|
Expérience générale
Évaluation :
4
Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient
Janette Gauthier
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
billy Baugh
|
Expérience générale
Évaluation :
1
Lock doesn't work the manager Samantha doesn't return calls leaves you outside waiting for hours. Poorly managed!
Brian Leach
|
Online Move In
Évaluation :
4
Put warning signs up for low concrete beams. Beam blends in with band color on storagebin doors. Leaves a pretty good lump.
John Kelly
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Helena Gonzalez
|
Expérience générale
Évaluation :
1
had really bad impression of this place i rent an storage unit and got stolen a lot of items out of my unit because the roof was cover with a wire screen and can see thru and the main door that suppose to open with the key they provide never work and was free access thats why who knows who got in and climb to the roof to look at the belonnies si it was a waste of money for me, got stolen millwaukee tools, tv, motorcycle helmets, suicase and can figure out what else, so far $3000 loss.
JOSE RIOS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ann LEDESMA
|
Premières impressions
Évaluation :
1
I made an online reservation, and nothing was reserved. The employees were decidedly rude and the storage unit was damp plywood with a hole in the ceiling. Avoid this place!
Amy Rivers
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
jeffery palmer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Broderick Spencer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marie Warner
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Maria Martinez
|
Expérience générale
Évaluation :
5
Its very old and serves our purpose but not sure I would recommend because there are newer places nearby and that’s more to everyones liking:/ Samantha was very helpful! thank you!
DENYS LOCKE
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Ramon MPerez
|
Expérience générale
Évaluation :
5
Hallways are a little narrow and couldn't fit the sofa in the room but other than that it was a great experience.
MICHAEL YOCUM
|
Expérience générale
Évaluation :
1
The door was broken and the stairs winded us.
Oscar Reyes
|
Expérience générale
Évaluation :
5
I've used Uhaul numerous times so this experience wasn't new to me. The location works well for me and they have anything I would ever need to move my things.
Jason Raaf
|
Premières impressions
Évaluation :
5
I have always used U haul services and will continue to do so. Thank You Kevin Robbins19433@gmail.com
kevin robbins
|
Premières impressions
Évaluation :
3
My things got wet . Mattress and lots of boxes and items were damaged .. irreplaceable items..
Joann Alonzo
|
Expérience générale
Évaluation :
3
To begin with the area is not well marked to know where to access the locker. Then it said street access on the website but its up a flight of stairs . Sooo to get to my locker its up a flight if stairs take 5 steps go down 2 steps take 2 steps go up 2 steps so theres no way to get a cart to my storage locker!! This is extremely inconvenient.
Amy Genzel
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Schilling
|
Online Move In
Évaluation :
5
I cannot remember the young mans name that helped me but he was a very nice man. He explained everything to me in a way that was easy for me to understand. He made the whole transaction go quickly and very easily. I hope in the future that I am able to deal with him again.
Todd Scheilter
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
CRAIG THOMPSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcela Barnes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
andre cardona
|
Expérience générale
Évaluation :
5
Well maintained and staffed. Very useful for our move.
John Holmgreen
|
Expérience générale
Évaluation :
5
The staff at the Uhaul facility on N. Chaparral are very friendly and helpful. When homeless people hang around or loiter in the premises, the staff was quick to respond when I felt uncomfortable. Thanks for everything.
CONNIE MACKOVICK
|
Expérience générale
Évaluation :
5
Everything was excellent. Employees were very Helpful. Don't know what we would have done without a storage unit for a short time. While we got moved into our Apartment. Thank you. Charles and Linda Pointer.
Charles Pointer
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeff Halls
|
Expérience générale
Évaluation :
5
very smooth move-in. Representative most helpful, facility in good shape.
John Holmgreen
|
Premières impressions
Évaluation :
5
I always recieve excellent service from U-Haul. been using for years.
kevin robbins
|
Expérience générale
Évaluation :
5
EXCELLENT INFORMATIVE AND VERY HELPFUL SERVICE I ALWAYS USE U HAUL
kevin robbins
|
Premières impressions
Évaluation :
2
I paid for the 24 hr access but in the 7 different times I tried to access my unit the key card failed. I had the attendant redo my access twice but to no avail. 24 hr Rip Off!
Robert Gunderson
|
Expérience générale
Évaluation :
2
The security was the worst I have ever seen. The door never worked properly. There were times the door was not secure at all. I had two large units. I asked Casandra about the door many times. Rien
Edward Knapp
|
Expérience générale
Évaluation :
5
We are renting two storage units, and had to return a 20-ft. truck. From beginning to end, your staff went above and beyond in helping ensure there were no problems. And, they we so nice to us!
Keith Ribnick
|
Premières impressions
Évaluation :
5
Staff up front very friendly.
WILLIAM HOBBS
|
Expérience générale
Évaluation :
5
Storage rooms were exactly the size I needed and we'll maintained. Service was quick and informative.
Cesar Martinez
|
Premières impressions
Évaluation :
4
The staff were friendly, and the facilities were sufficient. My only concern was that the storage unit was so far back into a maze of units that I felt a little uncomfortable going back there.
Brenda Ellender
|
Expérience générale
Évaluation :
4
Everything went smoothly and I couldn't be happier
kevin mcroberts
|
Premières impressions
Évaluation :
5
Great staff and am still a customer for a long time
MArk Finch
|
Expérience générale
Évaluation :
5
Great service. Secure storage.
Ronald Jeffers
|
Expérience générale
Évaluation :
3
The large price increase without any additional benefit caused us to cancel our service. The "secure" door could just be pulled open without access card.hallways were just swept into rooms
JASON PAGE
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.