Nothing. Received a call early to make sure I wanted the dolly hooked up, that was nice. Great service and good equipment
Matt BonaimeCustomer Reviews for U-Haul Moving & Storage of Apache Station
(Just east of the Loop 101 on Apache Blvd - north side of the street)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
2340 E Apache BlvdTempe, AZ 85281
(Just east of the Loop 101 on Apache Blvd - north side of the street)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anissa Pimento- Évaluation :
- 5
The woman that helped me was very nice and helpful. I'm sorry that I didn't get her name. We had a chuckle or 2 over phone numbers.
ARLENE JOHNSON- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Garrett Sloan- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Murphy Jacobs- Évaluation :
- 5
Your customer service representative I believe his name was Adrian was so helpful and kind. He went out of his way to provide great customer.. not just to me but to each customer ( I observed 3 other interactions).
Erica Jakupi- Évaluation :
- 5
Keep up the good work! Very impressed through and through!
Chris Bonham- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
debbie greyshock- Évaluation :
- 3
Return line was much too long. Had to leave the truck and then call customer service later that day for a receipt.
Robert Bacon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael odren- Évaluation :
- 5
Great truck.
James Donahew- Évaluation :
- 5
Thanks again.
richard woodruff- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melody Wade- Évaluation :
- 3
This is a busy branch & the guys working there are always courteous & efficient.
Chris Melberg- Évaluation :
- 5
Mr Andrew Lizarraga was excellent to work with. definitely an asset to the company..
roberto saenz- Évaluation :
- 5
things where good
scott cooper- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Hector garcia- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Andrea Bruggeman- Évaluation :
- 5
The staff member that helped with checkout was incredibly friendly and very helpful!
paige magelky- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Hopkins- Évaluation :
- 5
Both employees working were friendly and helpful. When I shared the photos of the minor scratches on the passenger panel along with the nick on the front passenger bumper, they quickly verified and assured me that was the condition upon receiving. The store is immaculate. The lot, well maintained.
MARIA WALTON- Évaluation :
- 5
Mention the uhaul app requirements at pickup. Was tough with weak signal
JONATHAN BELMONT- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Airlangga Wattimena- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
John Neisen- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Yensi Aravi- Évaluation :
- 5
Tha manager (Matt) was well informed, through and succinct.
richard gage- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ketzia Merritt- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
leocadio perez- Évaluation :
- 5
Everything is p
Frankie Jackson- Évaluation :
- 5
Excellent customer service, in a world where it is a rare thing - both in picking up the trailer and dropping it off
Roger Dilts- Évaluation :
- 5
The truck was clean inside but dirty outside, no concern to me. The right back two tires blew out after two hours on the road. I called the office and two very competent men replaced the tires and i had no other problems.
Grace Mellgren- Évaluation :
- 5
Friendly and quick service. Rental went smoothly.
Sayyadina Wright- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Bryan Simonton- Évaluation :
- 5
Very kind and helpful staff. The gentleman who helped me went out of his way to assist me with a tow dolly.
CRAIG BAUM- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Bernard August- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Rothermel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chayla Hirz- Évaluation :
- 1
Ended up having issues with the equipment, the delivery destination would not help, customer service would not help, local rep would not call me back.....Uhaul is a total joke!
BRIAN SARGEANT- Évaluation :
- 5
Customer service was fantastic. Equipment was clean and well maintained. Staff were knowledgeable and helpful. You couldn't ask for a better experience.
Henry Crough- Évaluation :
- 5
I still have not received my receipt.
Tracy Vaillancourt- Évaluation :
- 1
Make sure the original reservation is not over booked.
Roby Curtis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Abdulaziz Aloeeri- Évaluation :
- 5
Excellent service à la clientèle
Leo Cortes- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Frankie Jackson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Suzan Aziz- Évaluation :
- 5
I have rented trucks from this facility multiple times (6 - 8) over the past few years. I also refer anyone else needing to rent a truck. Always a pleasant experience.
Barry Wentzel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
leslie Bettes- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MArcus Brantley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Abby Corkill- Évaluation :
- 1
When I tried to return my rental, it wouldn't pull up that I had even rented anything so then I was charged a 20 return fee for something I could have done myself it had even been an option. Wouldn't pull up in the app or online.
Liam Keller- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Eric Roberson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Bray- Évaluation :
- 3
It would have been really nice if the person on the phone making my request gave me the correct information. I know that it is possible but he told me that I was not able to enter a drop off location closer to my house and I had to bring the truck 30 miles all the way back to where I picked it up from when I was done. I feel like he did that to get extra money and miles out of me and my order and I'm not OK with that.
Avril Philip- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Heather duffy- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
George Wheeler- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Travis Beckel- Évaluation :
- 4
This location has great staff and usually a great inventory. Occasionally the equipment could be a bit cleaner.
william gordon- Évaluation :
- 2
Very disappointed that after picking up the uhaul and getting home it had a lock on the back of it. I ended up having to call another location closer to me to check if they can remove it and had to take the uhaul to that location. It was very inconvenient because I wasted unnecessary gas, and had to pay extra money to my movers for there time.
JENNIFER GONZALEZ-RIOS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cassandra Jones- Évaluation :
- 5
My original pick up was scheduled on dobson and university at kwick stop gas station, the staff their was no help and the lock didn't open. I was carrying a lot of money and needed to get out of there. uhaul should not be affiliated with this place. I called uhaul and after waiting on hold 15 minutes the rep was so nice and heard my concern and provided a solution to my problem. Btw She mentioned I'm not the first to complain about this p/u spot. I had to reserve an uber to take me to the tempe location where the gentleman helped me. The truck was perfect and my drop off in superior was perfect as well. I definitely would use uhaul again but never p/u at a gas station.
rachelle casillas- Évaluation :
- 4
Able to accept cash on cargo van or pick up truck. The 10 foot was way to big for my move. But it was still good
Crystal Black- Évaluation :
- 4
Close to the freeway, location was clean
James Tuck- Évaluation :
- 5
Great customer service both guys
LISA METOYER- Évaluation :
- 4
The windshield was quite dirty, but the inside of the cab and the back were clean. The service was excellent!
Virginia Hughes- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DIna Arritea- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Griffin Howell- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
John O'Connell- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kay King- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JILLIAN BRANDT- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrea Sneed- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Gomez- Évaluation :
- 5
The staff here is wonderful.
Peggy Halliday- Évaluation :
- 5
Very good , I highly recommend it.
Hamzeh Alsmadi- Évaluation :
- 1
The employee who was on call was to lazy to do his job snd check me in, He did not even give me my check in receipt for my records and when I asked for my receipt he just said I will email it as soon as I check over the truck. Over 5 hours later, I never received my check i. receipt. Only after I called tge 800 # I finally got my che check in receipt. I think that his supervisor just fire him or at least write him up. Very frustrating and unprofessional.
Jeffrey Katz- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keefe Blankenship- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
miguel pineda- Évaluation :
- 5
Agent was very busy but was patient & rental was seamless.
Christopher Melberg- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Daniel Coxworth- Évaluation :
- 5
Good Service as usual
Jesse Petite- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stacey King- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gregg Hon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anthony Winzalevitch- Évaluation :
- 3
Lower your cost! Ridiculous for 6 hours.
Jacob Henningsen- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Claudia Weemes- Évaluation :
- 5
Manager was very helpful
kurian thattampurath- Évaluation :
- 5
The dolly was a little bit disappointing, it had small wheels so I couldn't use it to go up stairs. Other than that great experience! It's a much nicer truck than the home Depot truck you can rent.
Daniel Ripley- Évaluation :
- 5
No suggestions. The app and staff made renting and returning so easy! Great staff!
Beverly Adams- Évaluation :
- 5
Rectal process online sucked. I didn't know some of the info they were asking. I went to a branch and they handled it perfectly.
thomas vosdoganes- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Neil McElroy- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gina Plumb- Évaluation :
- 5
It was all good 👍
Jesse Petite- Évaluation :
- 5
Quick and easy!
Danny Liu- Évaluation :
- 5
It would be much better if ALL trailers had the capability of allowing a customer to put a lock on the trailer so a criminal can't steal the trailer and haul it off by the tongue.
DOUGLAS MINNIS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Neil McElroy- Évaluation :
- 5
Thank you for your quick and professional services. You are highly recommended!
Joe Gutierrez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric Rogers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Dery- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Stella Hayes- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Eric Lucero- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
innocent gwaneza- Évaluation :
- 5
Staff was very helpful
ADAM LAYMAN | Expérience générale- Évaluation :
- 5
The manager was extremely helpful with my ubox.
YuChan Kim | Expérience générale- Évaluation :
- 5
A great and easy experience that helped make my move go as smoothly as possible
Erica Wright | Expérience générale- Évaluation :
- 1
Even after 'moving out' they stole money from my bank every month so I had to spend hours on the phone each month to get them to return my money. MAKE SURE THEY CANCEL CC AUTO PAY WHEN YOU MOVE OUT.
TROY NUTTER | Expérience générale- Évaluation :
- 1
You loaded the u-box on the trailer backwards. My movers could only partially open the door because of the hitch Then they fraudulently charged my debit card.
Karyn Hall | Expérience généraleServices supplémentaires à cet emplacement
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