Le client n'a pas laissé de commentaire.
Egor BCustomer Reviews for U-Haul Moving & Storage of Cedar Park
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
My family and I felt welcomed by everyone one of the staff members. They were all so friendly, kind and extremely helpful. They were patient and went above and beyond to help us move our things into our units.
Salinh T | Premières impressionsVery friendly and accommodating
Shelia S | Premières impressionsExtremely friendly staff and management!
RANDAL S | Premières impressionsStaff was amazing and super helpful. They helped a super stressful situation be a little bit easier! 5 stars all the way around, the only thing that would make this better would be 24 hour access but the hours work for me. Thank yall very much!
Robert L | Premières impressionsWent above and beyond when they didn't have a unit I reserved available. Much appreciated! Friendly and helpful!
Acey D | Premières impressionsReally nice facility, really nice folks.
Summer B | Expérience généraleOffice staff was curt, demanding and close to rude on one occasion
ORIN L | Expérience généraleHave a great customer service thank you
Rosalba A | Premières impressionsGreat staff really help me with my needs
JUAN C | Expérience généraleBest custumer service thks I will back soon
Jhomar M | Expérience généraleSuper easy process
JEFFREY V | Premières impressionsIt would be nice to have a vehicle turn in location at the same place as the storage, and a keypad entrance for exiting at all gates, and more flat bed carts for loading and unloading.
James R | Online Move InStaff were personable, cheerful, empathetic, flexible, willing to help. Offered suggestions about the facility - location of carts, which car paths were wider than others.
Eduardo A | Premières impressionsPamela is a gem, and so are all her employees !! =)
Brandon L | Expérience généraleAgent conversed with me, and made me feel very welcomed and appreciate my business. Not too many businesses are doing that nowadays, especially in your line of business.
JUAN C | Premières impressionsI have used your facilities since 2006. I had some ups and downs with accounting. Overall the service was great.
CAROL J | Expérience généraleI would like thank the young lady who is running this office! It was some of the best customer service I've ever experienced! I truly appreciate all of her hard work and attention to me and all my issues. You were without a doubt a blessing and restored my faith in humanity. Mrs Strickland keep up the hard work and dedication to your customers! It's truly appreciated!!!
Joe P | Expérience généraleWe found our Uhaul facility to be safe and clean. Front desk was helpful and friendly. Upon checking out I was so hot and thirsty. I asked if they sold drinks in the lobby. Which they did not. The young man replied I got you! And gave me a cold water. Care and kindness for others is very appreciated. Merci
sherry k | Expérience généraleSo many problems. 1- when we moved in, the unit they gave me was locked with someone else's lock. They said they did not know why it was locked but did not have any more that size so I had to move up a size and they would not discount it down. I had to pay for the higher unit due to their mistake. 2- the front gate was broken multiple times during the 3 months we had a unit. 3 - the clicker they gave me only opened the main gate and when broken, I could not access my unit 4 - the AC unit was constantly off due to it being old or broken or both so our AC controlled unit only AC controlled half the time 5 - The AC unit broke real bad one time and flooded my whole unit and since I didn't pay extra for their insurance, all my stuff on the ground and valuables in boxes were ruined. We lost all our books, art, documents and personal items that should have been safe. 6 - they raised their rate mid month and instead of offering a different unit or a way to keep rent the same, they just said either pay or be locked out. Do not recommend
Tyler W | Expérience généraleSmooth operation
Joe P | Premières impressionsFor more than 20 years we have used this location for renting trucks and for our storage needs. All of the staff we've worked with have been friendly and helpful every single time.
JAMES M | Expérience généraleExcellent location, affordable, clean, climate control and very helpful and professional staff.
IBRAHIM A | Expérience généraleThe general manager Pamela Strickland was great she was super friendly and fast. She made what I thought would be a dreadful process really easy and memorable. I've been having terrible experiences with uhaul in other states but she honestly gives uhaul a good name. I will definitely recommend this location to anyone looking for storage. The facility was very well kept. I couldn't be more satisfied!
KAMAHRIA G | Premières impressionsGreat customer service and support
Lisa H | Premières impressionsU-Haul employees were great. Your shipping helpers are TERRIBLE…never showed up. I'm lucky to have friends to help.
Wesley I | Premières impressionsPamela Strickland and her team are great! In fact, Pamela even helped me move the big, heavy & awkward pieces of furniture, from the UHaul truck I rented, into my storage unit, when she saw me struggling to do it alone (my moving help had cancelled at the last minute, leaving me to have to unload the truck alone). Everyone was pleasant and as accommodating as they could be during the time I rented there. Highly recommend them!!!
SYDNEY M | Expérience généraleWay. Good in every way
Mark M | Premières impressionsWould have liked 24:7 access to storage unit
Maria S | Premières impressionsThis particular shop has always exceeded any expectation I have for the services they offer.
Craig F | Expérience généraleAmazing help by Christy and Pamela! It was a pleasure meeting and working with them to get the storage solutions we needed for our business.
KYLE M | Premières impressionsThere is a mouse trap. It wasn't discussed if i am supposed to maintain that or y'all will? :-/
Erin B | Premières impressionsHorrible experience. From getting in town uhaul) (asked for out of town, hence storage unit 170 miles away) to being charged for storage (had a free storage from uhaul move in august). Then being told I had to take back the in town uhaul or face towing charges. Hustled by a corrupt company.
Will C | Online Move InA great experience which started with my move from Richardson Tx then ended in my new home. Friendly staff, convenient access with remote, email reminders to pay each month and seamless process when exiting. Merci.
MARY D | Expérience généraleMy experience of having worked with this location is exceptional. The staff working here are very courteous and helpful. Overall, from the rental of vans to the rental of a storage unit, this site gets an A++ from me.
Cynthia R | Expérience généraleFriendly staff and convenient location. Staff was always quick to help with answers to questions we had. I'd rent here again.
DAVID W | Expérience généraleThe staff is so helpful and knowledgeable!!! We sold our house, used their storage, and moved to a new house. They were so great in getting us the right process., trucks, and storage throughout the entire 3 month prosees.
Michael T | Expérience généraleThis uhal storage has fiber glass particles flying in the air all over in building B , its a hazard !!!
Yuriy B | Expérience généraleNo comments just great
WARREN J | Expérience généraleEverything was great.
randy b | Expérience généraleWonderful experience with staff and manager. We needed a large storage unit right away due to an awful experience with Aptmt complex in Cedar Park. They gave us a great deal and were very empathetic to our situation as Seniors. Great staff, friendly and professional & caring. It made our month of August & September go smoothly. We re so very grateful. God bless you all. We will definitely tell our fellow aptmt neighbors and friends as they move out too. Happy Fall!! Blessings, Leti & Arthur Medina. Cedar Park TX.
Leti M | Expérience généraleSelf storage was too small. Didn’t move into it.
DOREEN J | Premières impressionsVert personable and helpful
Tamera Z | Premières impressionsThe whole staff were very helpful, especially Christy, she assisted checking me in over a year ago and she was very helpful throughout my rental period. Thank you Christy!
Rob S | Expérience généraleCould be cheaper but I love how fast these lady's got me in and out of there with wonderful service thank you
Bryan H | Premières impressionsEverything went well. Getting free boxes from the office was very helpful. Personnel were friendly, mostly knowledgeable and capable on most occasions. After the first load out of our stuff, we moved to a new town and state where internet hookup was hard to get (3 weeks) and phone reception poor. It wasn't long until we received a threatening letter in the mail from Pamela telling us all the things she can do with our belongings if she's not paid right away. We paid right away and managed to get our belongings out in two more loads before the next due date. That was the only bad experience. We appreciated climate control despite the added expense.
Ted S | Expérience généraleThe staff is Wonderful and the units are clean and maintained. We are moving soon and we are needing early hours. We have 2 units for the mean time. Great Place and staff is super helpful & caring. We are Seniors and would highly recommend them to others. Thank you all. God bless your business. Mrs Medina.
Leti M | Premières impressionsOur unit ended up being double booked. We received a phone call the day of move in that someone had already moved into the unit assigned to us and that they didn't have another one of the same size available. So we had to find another storage facility and cancel with u-haul. We received a full refund but the double booking caused a problem for us.
Kellie B | Online Move InGreat.
JOSE G | Premières impressionsExcelente
Luis C | Expérience généraleConvenient location. Very clean. Great supply of moving materials available for sale if needed. Move in and out were both very easy.
VICTORIA H | Expérience généraleThe service once I got to the location was amazing the representative was super helpful after a long trip. Only problem I had was my email told me I was able to drop off at the location but on the contract it said another ( I look at email) she said I was able to leave it there and she would take notes because she saw my email said her location.
Darryl L | Premières impressionsGreat storage place
Jose A | Expérience généraleI had a great experience with this uhaul location. Very clean and well lit. Personnel amical
MARGRET K | Expérience généraleThe manager was rude. The employee working for her was very nice. Our order was messed up. We showed up with the U Haul to unload into a large climate control unit and we're told nothing was available. We have now temporarily stored things in the unit and at other people's house until we can find somewhere that has climate control. I spent thousands of dollars on movers - and they waited in the heat for hours as I tried to get any solution.
ANGELIA B | Premières impressionsFriendly folks and very helpful.
Larry C | Premières impressionsEveryone at this location was top notch and helpful.
Thomas T | Expérience généraleEveryone was top notch at this location.
Thomas T | Premières impressionsI sometimes work late at night so nightly access to my unit would be beneficial for me but I understand.
RAE R | Premières impressionsThank you for everything!!!
MARY B | Expérience généraleI appreciate everything y'all have done. Merci.
MARY B | Premières impressionsAssociate at the counter helped me get checked into my storage unit. Overall amazing service.
freudy r | Premières impressionsGreat customer service at checkin. Unit was clean and ready.
John R | Online Move InMuy satisfecho con todo el personal rapido seguro eficaz
Orlando V | Premières impressionsWith the exception of the elevator not working, my experience was good.
Kimbla N | Expérience généralePlease fix the elevator. I was stuck for 15 min inside. The intercom system in the elevator does not work.
Michael B | Online Move InThose working there were pleasant to converse with. I had multiple climate-controlled units during my relocation process due to there not being one unit large enough for everything. One of the units, which unfortunately housed my high-end, real wood and leather furniture, was okay for the first few weeks I was there (I was repeatedly back and forth every day or every few days during this arrival period to know this), but then got excessively humid at some point after those first few weeks and had mice which left droppings all over my belongings (which inevitably means urine as well). There was only my furniture and no food in my unit to attract them. There was a gap of approximately 3 weeks where I did not go to the facility so I do not know when the mice and humidity started in that period. I reported it to the office and it was notated in my file. In the subsequent/final two weeks, there were no new mouse droppings to the best of my knowledge, but the humidity in that unit remained a problem. Now, on top of just the busyness of moving, I am going to have to contend with some sort of clean up and assessment as to where things stand with the furniture. The other two units I had (one of which was for a shorter duration), were fine the entire time I occupied them. This unit with the problems was also the most expensive (being larger). I am not sure what I paid for in that regard...to damage my belongings and add to my workload of relocating?
Renee S | Expérience généraleMr.Luke and Miss Pamela are the best they made sure everything went smoothly for me if I ever needed a truck or storage I would definitely go and see them Thanks I really appreciate everything.
David D | Expérience généraleThe whole staff was friendly and helpful! I would continue using this exact location for any future moves in the Austin area. They made the process easy and enjoyable - it was a joy doing business here!
Luis H | Expérience généraleEverything was great!
Roy H | Expérience généraleAfter we moved in the door broke off the hinges and almost hit a young man who was helping us move. The man who was on call, not the manager, gave us a pole to hold it up. We were afraid the pole might slip so we didn't go in, except when we had no choice. Just a few days before we moved everything out, the door was finally repaired.
MARY A | Expérience généraleThis facility was wonderful to utilize, and the staff were extremely competent, helpful, and provided very professional assistance. I could not have been happier with all of those associated with this UHaul facility. My very appreciative thanks for all.
Timothy D | Expérience généraleAndrea and Nicholas were a breath of fresh air after an almost 2100 mile journey and a rocky relocation and UHaul experience prior to arriving at Cedar Park. They were hospitable, kind, helpful, and compassionate making me feel welcomed and valued, particularly in my exhausted state. They made me feel welcomed to Austin and grateful my belongings were being stored at their facility. THANK YOU Andrea and Nicholas!!!
Renee S | Premières impressionsThe man that ran the place was very kind and customer service friendly and I enjoyed working with him. Thank you all very much Sheila
Sheila N | Premières impressionsThis was the best experience ever!!! Andrea and Nicholas were top notch! They were friendly, professional and overall genuine helpful people! Great place!!!! I'll definitely be back again!!!
Tara J | Expérience généraleDid not have the unit I reserved available and had to purchase a more expensive unit. Was given no reason/explanation, people were not helpful
Kaitlyn P | Premières impressionsCustomer rep at counter was fantastic
Eddie M | Expérience généraleAndrea and team were awesome! They were always super friendly and helpful!
Brandon K | Expérience généraleOnline rental was easy and straightforward. Unit is clean, although one lightbulb was out. Only snag was not realizing that I needed a remote to get back out before I went in the first time. Very curious that there isn't a keypad on the inside, too. Staff was very friendly and got me out quickly, though.
Jenny S | Online Move InThe staff was very friendly and helpful even though it was almost closing time when I arrived. Both team members that helped me made sure I had everything I needed and stayed to help me with my rentals. I'm happy I decided to go there during my moving process.
Casunique R | Premières impressionsEven though there was a snag with my reservation and I misjudged the size of my storage unit, had to get the next size up, the staff was super friendly and extremely accommodating considering how busy they were.
Christa W | Premières impressions100 % Above & Beyond………!!!
Brenda M | Expérience généraleExcellent all around. I also really like the guy that ran the place - very helpful, knowledgeable and cool human.
JESSE B | Expérience généraleThe manager at the front desk was great to work with. Both knowledgeable and friendly! The employees were very friendly too.
Kim H | Online Move InAndrea provided absolute friendly, helpful and professional assistance when I interacted with her. The complex is clean and we'll maintained. Every aspect of my intitial and following visits have been comfortable. Highly recommend this business.
Joe R | Premières impressionsAwesome experience!
Jay N | Expérience généraleAndrea and nick and there staff were very helpful and nice and very helpful 👍👍👍
Benjamin c | Premières impressionsAwesome! Thanks for all the help!
Jay N | Premières impressionsManager was fantastic. Very helpful and answered all my questions.
Jacqueline D | Premières impressionsI have rented many storage units over the past 20 to 30 years. This facility was always very clean very secure the people were friendly. I would highly recommend this to anyone.
Charles W | Expérience généraleClifton was a pleasure to work with. R/A
Roy A | Premières impressionsOne of the best experiences I've had with a company period. Andrea is one of the kindest to have ever encountered at any business. I would recommend this specific U-Haul location to anyone!
Travis B | Expérience généraleAndrea was terrific. Signing the move-in paperwork was quick and easy. Andrea was also able to accommodate my need for a larger unit. Great experience.
Monica M | Premières impressionsBest. Ever!
Alejandra A | Premières impressionsI can't say enough good things about this facility. I first used them to rent a truck a few years back and then recently needed their storage. The team was so nice and accommodating. Je les recommande fortement!
Malynda G | Expérience généraleAndrea and her team were so helpful and friendly.
Michael M | Expérience généraleAndrea Maxwell is so awesome and kind, would definitely this location in particular to anyone because of the customer service!
Travis B | Premières impressionsThe battery did not hold a charge so they comped the gas and offered me a $25 credit on my next rental. Very nice people
James F | Premières impressionsThe people who run this place are top notch!
Zach W | Premières impressionsThe girl that assisted with checking out was excellent. The guy when I checked in had a superiority complex. I am senior management in a multi million dollar company. Yet I don't feel the need to talk down to people. I have no idea what his title was, but hopefully he can learn some manners before he's given a team to lead. Respect is earned.
Tezra B | Expérience généraleAndrea was super nice and very accommodating. We showed up with a uhaul full of stuff and she helped us get the perfect storage unit!
Brandon K | Premières impressionsMy experience was great from start to end. The team in Cedar Park was amazing to work with.
Kevin W | Premières impressionsThe night shift guy was rude. He gave me a hard time for coming in the opening gate while he was walking out of it. The guy seems like he's going through relationship problems. He just so quickly to lose his cool on customers for no reason. Please, watch any surveillance available to examine the evidence. I think him working with his girlfriend and staying on Uhaul's property, its becoming a hazardous working/sales environment.
Joseph S | Expérience généraleI am extremely glad I picked Uhaul to store my belongings. From the moment I walked in to get everything confirmed it has been amazing. Andrea was so helpful. She has gone above and beyond what I ever expected. There's a lot of places to choose from. I'm glad I chose here.
Kraig M | Premières impressionsThis was the best customer service experience I've had in many years. This is a really well run business and the folks running it are kind and conscientious. The facility is very secure, well-maintained, the restrooms are clean, and it is also well lit. Great experience!
Dodson C | Expérience généraleEvery person I spoke to on the phone and at the location was knowledgeable, helpful and courteous.
ALEJANDRA R | Expérience généraleTruly, I don't know we're to begin! During he toughest time in my life which includes divorcing after 16 years of marriage, living in temporary housing with my 15 year old son, and 11 year old daughter, to finally moving to our new residence, Andrea, Nicholas, and Jade ate angels here on earth! With a grateful heart I sincerely thank you for your compassion, professionalism, and making us believe that you truly care. Not only will I highly recommend your facility, I'm going on Yelp! You guys rock...keep up the great work.
Stephanie S | Expérience généraleEverything went smoothly for our move-in and move-out. Movers could access area without any difficulty. This met our need for storage.
Deborah G | Expérience généraleThe staff at Cedar Park TX UHaul, 700 S Bell Ave have been great!
MARY M | Premières impressionsSpecial thanks to Mason and others who were very accommodating, answering all our questions in a positive and professional way. Great team!
Robert Y | Expérience généraleI don't think I would do it again. Poorly trained personnel and leaky roof.
debra t | Expérience généraleThank you...your staff at the Cedar Park location is FANTASTIC! Always friendly, knowledgeable and helpful. I'll definitely use you for any future storage needs.
Leslie C | Expérience généraleI am very disappointed with my experience. I had to call 3 times for a reservation and even then when I arrived there was no record of my rental. Seriously? There was also no ability to email me the contract - or so I was told; except I got one of them by email after I rented and it was the wrong one. Really upsetting.
Jennifer n | Premières impressionsall the employees they be nice people Exellent!!!
Nora I | Expérience généraleThe staff has always been excellent, from resident managers to the office help.
JAMES H | Expérience généraleMrs. Maxwell was really helpful. The facility was kept in really good condition and I never had any issues at all.
Juan M | Expérience généraleThe easily accessible carts made moving our thiings from the truck to the unit easy. Otherwise it would have been a nightmare.
Louann H | Premières impressionsThe staff was AWESOME. A pleasure to do business with.
KAREN T | Premières impressionsWe were very satisfied with all aspects of storing our goods until a garage became available at our apartment complex.
Ronald N | Expérience généraleWorst customer service we ever received, in particular by the manager Nick. He was extremely rude and unprofessional. We were charged for using the trash without previously being told or emailed.
R.J. R | Expérience généraleStaff was very friendly and helpful.
DAMON D | Expérience généraleThe price is a bit high, trash wasn't picked up frequently seemed to be overflowing most of the time. Locked dumpsters weren't convenient. security gate seemed to be broken frequently
KIMBERLY G | Expérience généraleThey were always helpful with my payment being accepted on the phone when I was unable to come in.
Mary P | Expérience généraleOutstanding customer service
DAMON D | Premières impressionsAll of the staff including the general manager were wonderful and very helpful. I will definitely be recommending future clients.
Wendy L | Premières impressionsGood experience with this location.
Margaret G | Expérience généraleAlways great customer service!
Alesia C | Expérience généraleThe only issue I had was times during the summer when the climate control was not working as intended, and the temperature became very elevated. When I reported this to the office, it was fixed.
carol t | Expérience généraleThanks
Denise C | Expérience généraleappended work.
Johnny S | Expérience généraleteam not prepared, computer system down, came back to get my locker, they had done nothing, they had info,. They did not tell me ahead of time, lock was specific, of course you had one overpriced
John R | Premières impressionsAbove and beyond customer service. Very friendly staff. Very pleased with service. Merci.
Blaine W | Premières impressionsAutomatic payment method wasn’t set up even though I asked for it to be.
Katie L | Expérience généraleWanda was extremely professional and helpful!
LISA B | Premières impressionsNicholas, Andrea, and Wanda were very friendly and helpful. Clean, climate controlled storage unit. I will return here to rent again.
matthew p | Premières impressionsThe first lady that helped rented a space that was too small for my trailer. After about 30 minutes of trying to park it I gave up and went back in. The manager gave me a bigger space after that.
Stephanie S | Premières impressionsGood people. Stay in a good mood although dealing with public constantly. Much appreciated.
VICTOR M | Expérience généraleIt was three people at the front desk a guy and two ladies and they were amazing. Great personalities very helpful. I recommend going to this location. Thank you guys
CHRISTA S | Premières impressionsTruck size was changed unexpectedly at the last minute by Uhual. Truck pickup location was changed unexpectedly at the last minute by Uhual.
JUAN T | Premières impressionsexplain evriything very good
conde a | Premières impressionsGreat Service! Helpful... Thank you!
emad r | Premières impressionsMy U box delivery went smoothly, the staff was kind and helpful!
Donna M | Expérience généraleSuper friendly personnel!
Anna P | Premières impressionsOutstanding & very helpful employees. You need to give Clifton and Matt a big raise. They were great. I will definitely refer friends and customers to this location. Thank you.... Katherine Hill
Katherine H | Premières impressionsFriendly and helpful staff.
Tamara E | Expérience généraleLe service à la clientèle était génial. The facility is modern and accommodates lots of different storage needs. The door on our unit was hard to lift but the unit was clean and easy to access.
Tamara E | Premières impressionsGreat service and friendly staffs.
ASHLEY A | Expérience généraleThe gentleman was awesome! He helped me check in after a day of packing. It was a pleasant experience!
Jeri K | Premières impressionsGlenda did an amazing job accommodating us, even though we came in without a reservation. She was very friendly and courteous, and quickly got us squared away. I will definitely use this location agai
Andrea T | Premières impressionsExcellent and quick service!!!
DANIEL G | Expérience généraleGlenda I want to thank you very much for being the awesome manage you are,you are on top of things at all time, I felt very secured and safe, I would recommend you to everyone I know, keep up the good
Christina I | Expérience généraleI have rented storage units, pods trucks and car dolly from from U- haul at 700 S Blvd Cedar Park Tx. for the last 5 years and I have been very pleased , I couldn't ask for a better manager Glenda .
Christina I | Premières impressionsVery nice people
Kimbla N | Premières impressionsI will use U Halhal every time I need to storage a y items.
Martha f | Expérience généraleI didn't need the unit for long, but it was perfect for my needs. The staff were very accommodating.
Carolyn K | Expérience généraleCarts were very helpful in moving boxes and items to the 2nd floor. Our space was not air conditioned when we rented however that was added during our stay.
James N | Expérience généraleGlenda went above and beyond to help with everything she could. Je la recommande fortement.
JOHN H | Expérience généraleI had no problem with anything with the facility or staff i would definitely recommend this u hall for storage to my friends
Nancy O | Expérience généraleThis place was very courteous to me and was there when I needed a place to sore my things. Thank you very much. I really like the staff truly cared and was always on hand to assist me. Merci
BERTHA J | Expérience généraleThey auto drafted almost $700 from my acc at the 620 address w/ out my authorization. Never got anything resolved like I was promised. The guy working last Saturday was a smartass wouldnt let me rent
JEFF B | Expérience généraleThank you for your efficiency and expedited service in renting a until with you all. Keep on keeping on! Lisa Star
Lisa s | RéservationThe staff was helpful and when issue happened.
Aaron T | Expérience généraleThank you Brandon
Susanne m | Réservationi dealt with Reggie a few times and every time he was just great.
MAX R | RéservationBravo!! To management, MS Kennedy and Mr Reginald, you have the best staff and the (I think) greatest storage rental facility in the world!! Altho, I was sorry to see the other Reginald go:(
Catherine D | Expérience généraleGood customer service and excellent location
GUSTAVO M | Expérience généraleAlthough our experience in Cedar Park was good, our U-haul experience with the Lufkin dealer was horrible to the utmost! And the phone call experience was as horrific!! The Longview manager was GREAT
Felicia M | Expérience généraleReginald made completing my reservation enjoyable!
Catherine D | RéservationGOOD SERVICE
GUSTAVO M | RéservationI will not use you again
NANCY T | RéservationYou did not have my reservation, didn't really seem to care, stated you looked up availability in your computer and "assured" me that you spoke to the Round Rock facility for availability. Lies.
NANCY T | RéservationExcellent staff, clean, secure and safe. Would highly recommend this storage facility.
JAMES M | Expérience générale.
YOLANDA R | Expérience généraleWe had issues with the ability of getting a trailer in and out of the facility do to the uhaul trucks/ trailer blocking the way and the broken gates. Billing issues from credits and was locked out.
Eric L | Expérience généraleThe construction going on June 12th complicated move-out. I would especially like to thank the younger man behind the desk on Tuesday as he was very professional and helpful and made it easier.
CONNIE O | Expérience généraleI was quite pleased with your services from the truck to the storage unit. My door was jammed and you were able to fix it on the spot.
Garet F | Expérience généralevery helpful; we used this place for relocation from Houston to Austin. They were helpful with equipment and extended rentals.
Russell D | Expérience généraleYard space too small for big truck; all units are accessed from inside only. No proration in billing. Parking in front very minimal. Other than that, all was worth the trip.
beverly g | Expérience généraleHad the storage unit for 5 years and not one problem to report. Excellent!
MARCO C | Expérience généraleThe ONLY reason for not giving 5 start is that the main gate seems to be broken a high percentage of the time and navigating the front parking lot can be a real obstacle course.
PETER H | Expérience généraleGreat people
NYRA L | Expérience généraleMerci.
THOMAS A | Expérience générale