Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
People were awesome, truck was clean and very affordable
Jason Dowling
Évaluation :
5
I returned the trailer an hour early, but was charged a day late fee
Jason Pancake
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Bielawa
Évaluation :
5
Devon and Noah were awesome!
Mallory Muskovich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayelynn Heinrich
Évaluation :
5
Noah and Zoe were awesome!!
NOAH HUI
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Eppley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mackenzie Isles
Évaluation :
5
Kelly and crew always wonderful as usual
Darwin Parker
Évaluation :
5
evryone at this location was friendly and helpful. Don't change a thing.
John Zago
Évaluation :
3
I was told the van had a full tank of gas and I had to bring it back the same way. I traveled 22 miles and when I filled it up it took 6 1/2 gallons. I'm sure it wasn't full when I took it. I mentioned it to the person I rented from but there was no comment. I'm sure the van gets more than 3 miles to the gallon.
Richard Brewer
Évaluation :
1
too damn expensive
ripping your customers off with 26 % increases you need to be publicly exposed for your greed
um
Michael Labate
Évaluation :
5
Kelly Klink is a superhero. I don't know what your policy is regarding super-human abilities, but I might actually badger someone until she gets a raise. If there was anyone who deserves it, it's Kelly. In a chaotic world full of uncertainty, she has been the light at the end of the tunnel. Yes, I am fully aware this sounds weird for a UHaul manager! But she literally, not figuratively, made my life whole. I owe her a portion of my sanity, and a large share of my well being. I cannot stress enough the impact she has made on my life, through accidental coincidence. Kelly is a gleaming gem amongst the stones I must traverse, and I state that with instance.
Michael Marinaccio
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
john wilson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
john wilson
Évaluation :
5
Le client n'a pas laissé de commentaire.
kristen plassmeyer
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Daniel Vespaziani
Évaluation :
5
None. All went as expected.
Drew Thompson
Évaluation :
5
No suggestions for improvements at this time.
Gerald Goehring
Évaluation :
5
Everyone we worked with were professional, helpful, and knowledgeable. Thanks to Maverick and Zoe!
Martin Signore
Évaluation :
3
Le client n'a pas laissé de commentaire.
Valerie Rader
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Romigh
Évaluation :
4
Le client n'a pas laissé de commentaire.
KATHY CHAPEL
|
Premières impressions
Évaluation :
5
Thanks for everything, Kelly.
william greenhouse
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Chapin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Czartoryski
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Morgan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Heilman
Évaluation :
5
Great people to work with. Very accommodating. Showed me my units and walked me through the process.
Amy Rae Powell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Schnarrenberger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Morgan
Évaluation :
5
Everything was great I will use u guys agan down the road for all my needs
MICHAEL MARTINO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Morgan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joey Sarkis
Évaluation :
5
Professional friendly staff. thank you
Katie Cain
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Higgins
Évaluation :
5
Merci.
david clark
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mick OConnor
Évaluation :
5
Le client n'a pas laissé de commentaire.
SUSAN DAUGHERTY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Italia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Wood
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leo Wood
Évaluation :
5
Zoe was friendly and engaging. She carried on a conversation during my check in and was very informative about the process.
Mark Barnett
Évaluation :
4
Great customer service experience. Devin was on point, informative and pleasant during a busy week. All questions answered even with people waiting to be served.
Michael Muhlberger
Évaluation :
5
Very helpful employees, convenient drive in unloading out of the weather, nice to have the complimentary carts, convenient location.
JOHN PYLE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Parker
Évaluation :
5
I have nothing negative to say, everyone was very nice and helpful .
SCOTT VANKIRK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gerald Levato
Évaluation :
5
Excellent service!
Stephen Shuppy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randolph Rawding
|
Expérience générale
Évaluation :
5
Jeff and Marvin were extremely kind and helpful.
MICHELLE MEDLIN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mercedes Simpson
|
Premières impressions
Évaluation :
5
There doesn’t need to be anything improved.
DANIEL RAY DROGUS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley Podunavac
|
Expérience générale
Évaluation :
5
The gentleman working was great
George Soterin
Évaluation :
5
This location was spot on. They are friendly and great with the customer. I don't think they need to improve anywhere.
DANIEL RAY DROGUS
Évaluation :
5
Devin provided great customer service and was very friendly and answered all my questions.
Jimmy Borras
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Anthony omogrosso
Évaluation :
5
Everything was clearly explained and demonstrated
MICHAEL BRICELAND
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
CINDY CANZANELLA
|
Premières impressions
Évaluation :
5
Service was on fleek. Thank you!
Jonathan Watt
Évaluation :
5
Le client n'a pas laissé de commentaire.
darren fleischman
Évaluation :
2
The outside keypad doesn't work!!!!!!!! if the facility is closed and the keypad malfunctions, you can't access your unit. FIX YOUR KEYPAD.
Natosha Durr
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
carole ritorto
|
Premières impressions
Évaluation :
5
All was good
Vicki Porcase
Évaluation :
5
Van was dirty inside. Outside appeared well kept and operated as expected.m. No issues with the van.
Cecilia Yurchey
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brant Devenney
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANIEL RAY DROGUS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Catale
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith Willson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
james Murtha
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine Vitale
Évaluation :
5
Le client n'a pas laissé de commentaire.
karl Watson
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWRENCE MCNITT
|
Premières impressions
Évaluation :
3
Customer service excellent for pick up and delivery both reps went out of their way at this location !! Parking lot dark hard to see at night equipment average but ok for rentals
JOSEPH FERRIGNO
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas Geis
Évaluation :
1
Leaky cargo area and leaks in the cab from where the seatbelt attached. Water continuously ran onto me while driving and leaked on our boxes. The attendants made it seem easier to drop off at a different location than it was.
Matt Dingo
Évaluation :
3
The Cargo Trailer 6 x 12 was clean and seemed to be a newer one however it did leak causing some damage to mattresses and mirrors.
Greg Zialkowski
Évaluation :
5
As advertised
todd alan david
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kara Quigley
Évaluation :
5
Very helpful, patient, and kind staff
Samuel Dessler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Douglas Beal
Évaluation :
5
Le client n'a pas laissé de commentaire.
Veronica Rooney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
cheryl hodgson
|
Expérience générale
Évaluation :
5
Everybody was polite, respectful and very helpful!
Victor Wise
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN KERNAN
Évaluation :
5
Well worth the money to haul something that might be too much for a mini van or car.
David Boguszewski
Évaluation :
3
Everything went well.
PEGGY RICHARDSON
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
john wilson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Kennelly
|
Premières impressions
Évaluation :
5
Everything was fast and easy.
darrell mcgeorge
Évaluation :
5
Le client n'a pas laissé de commentaire.
annette keown
Évaluation :
3
Le client n'a pas laissé de commentaire.
Matthew Zell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenna Concelman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Bishop
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Garrett Tondo
Évaluation :
3
Thanka
Jeffrey Disanzo
Évaluation :
5
Rent them a truck that works and not missing every second. We find it very hard to believe they didn't know there was something wrong with this vehicle when they rented it to us. Roadside assistance came and put a band aid on the problem. Unnecessary stress.
Don Gatlin
Évaluation :
5
Le client n'a pas laissé de commentaire.
WAYNE BUNN
Évaluation :
5
The trucks should be filled up with gas so you can just replenish what you use. The insurance should be reimbursed if you don't use it. Local moves should be charged a lower rate I used 15 total miles and spent almost 100 dollars. That's a little excessive, no one showed me how to use the truck or walked around the truck with me.
Heather Hinzman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pauletta Vaughn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janice Yilit
Évaluation :
4
Everything was great
Robert Smith
Évaluation :
3
Better Wifi, because the online pickup and return was extremely difficult with poor quality or no internet access.
Andrew Cline
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAWN POWELL
|
Expérience générale
Évaluation :
5
Every one was really nice and friendly. Thank you so much
betty petrucha
|
Expérience générale
Évaluation :
5
Took me right outside and was out fast
kurtis miler
Évaluation :
5
Nothing at this time.
Carol Yonkovitz
Évaluation :
5
Quick and efficient on getting out the door in the morning!
MICHAEL GREINER
Évaluation :
5
I liked the fact that you can rent a storage unit at the same location as the place the customer is returning the truck/van.
Carol Wagner
Évaluation :
4
We were charged for equipment we didn't use. We were also charged for fuel that we already replaced. This is our second experience with this location. This time the staff wasn't as friendly as the first time and we were overcharged. Disappointed.
Eric Davis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Singletary
Évaluation :
4
As new U-Haul users, the check in process was smooth, but directions for once we got outside to meet the person assisting us with our trailer and hitch were a little unclear. Nothing major, though!
Thomas Burns
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kylee Graw
|
Expérience générale
Évaluation :
5
Devin assisted me, his customer service was excellent. Very helpful, knowledgeable and polite. Give this man a raise!
aaron stanislawski
Évaluation :
5
Everyone there was great but the problem I had with estimating how much gas to put in. They treated me well and compensated me for my mistake and I appreciate that. My recommendation would be to go back to how it was previously you pick up a truck with a full tank of gas and you returned it that way. To estimate how much gas is needed to take it back to a quarter of a tank is a little hard to judge.
BARBRA BERQUIST
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK BENZIO
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROY LOVELL
|
Expérience générale
Évaluation :
5
All was good
Vicki Porcase
Évaluation :
3
Could u have U-Haul available in beaver falls or new Brighton. Chippewa and monaca are out of the way for some of us. They use to have them in new Brighton on Penn ave I've taken ones back there years ago idk what happened.
Stacey Young
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanissa Harriel-Carter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Senkevich
Évaluation :
5
I ran a storage facility so I know what I like. I love that you can pull in, feel secure, get a cart and it's all climate controlled so no need for pallets!! Very convenient and clean! Thank you!!
Bonnie Saritelli
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Piccirilli
Évaluation :
1
Upon arriving at this location for pickup, there was a "system" malfunction that caused a problem with payments. I waited in the lobby for nearly an hour. When you set a pickup time and do a pre-check-in this is uncalled for. This caused a ripple effect in my entire move including pickup commitments at a furniture store.
William Giles
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albert Hoighton
Évaluation :
5
Le client n'a pas laissé de commentaire.
frank yurchey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cole Chiappialle
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emily Tressler
Évaluation :
3
I only used 8 of my 30 days and the policy is no refund for unused days but they will charge the next person for price for a unit already paid for so my unit will sit empty until the 28th. Plus I signed on line for the $49 unit and was forced into an $80 unit
MELISSA HILL
|
Expérience générale
Évaluation :
5
Nice people to rent from. They gave me my first month's rental fee free of charge, there are not many businesses like that! So glad that I decided to rent from U-HAUL, well done U-HAUL, BROV0!!!!!!!!!!!!!!!!!!!!!!!!
DANIEL KUSHNER
|
Premières impressions
Évaluation :
5
Access card to disarm the alarm didn't work but didn't keep the unit long so wasn't a big deal. Overall, satisfied with my experience.
TRISTAN STONE
|
Expérience générale
Évaluation :
4
A little expensive for the size.
Thomas Geis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Kelley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Solomon
|
Premières impressions
Évaluation :
4
Was friendly but for the first time I used the storage unit they should of walked me throw it honest maybe they can start doing
SHIRLEY CUMMINGS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Morvay
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Hendricks
Évaluation :
5
Great staff. Will use again
Lawrence LINDSAY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Sensanbaugher
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daniel Wehar
Évaluation :
1
I will never use u haul ever again. The manager there is about the worst I've dealt with. Made an unauthorized charge right in front of me and said she wouldn't remove it. Had to call discover and they removed right away. Unfriendly staff in the afternoon, Charged me for gas I didn't use. I give them a 0 out of ten
Justin hallahan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adam Carver
Évaluation :
4
The storage area was clean, the restroom did not get cleaned after my first visit to load the unit, granted it was not horrible but the trash was still overflowing
STEVEN MISKIMON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Taggart
Évaluation :
4
Le client n'a pas laissé de commentaire.
freda yesko
|
Expérience générale
Évaluation :
4
I have not recieved my email receipt.
Donald McGovern
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather Schultz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah Theus
|
Expérience générale
Évaluation :
5
Maverick was very kind and explained everything exceptionally.
GENNIFER DUSOLD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Benegasi
|
Expérience générale
Évaluation :
1
Maintenance almost every month. The garage doors were constantly blocked off, the sliding door was constantly blocked off because of maintenance. Do better.
MICHAEL FUNARI
|
Expérience générale
Évaluation :
5
Kelly was super friendly from the moment I walked in the door. She was very personable, not with just me, but also the customer ahead of me. She made the process very simple and explained everything very well. She was incredibly kind to a stranger when I just needed kindness that day. Who knew renting a storage unit could be an emotional moment. She's a quality human being and I was lucky to have crossed paths with her in that day. Thank you Kelly!
DALE BISBAL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Leasha
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
DEBRAH SIMPSON
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
RONALD HUMMEL
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jesse DeAngelis
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAREN CLARK
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josie Robertson
|
Expérience générale
Évaluation :
5
The staff was very helpful, showing me how things work and where the nearest entrance and exit to use also how the key pad works.
Michael Tormey
|
Premières impressions
Évaluation :
2
I reserved a 10x10 unit online. The instructions when arriving could definitely be a little more clear. But besides that fact. When I arrived I found I was given 2 5x10 units not one 10x10. I saw a worker in the hall I asked about my situation they said they consider it the same because it's the same square footage. Which I understand. But I had several large awkward items that required a 10x10. She told me to go to the office. I go to the office and explain that I need a 10x10 and the woman behind the desk couldn't have had more attitude. She explained that my units were side by side I said that wasn't even the case they were around the corner from one another and she began arguing what unit numbers I was given. I then showed her on my phone that she was incorrect but she still insisted she was right even though I went to the units and found my tags. It turns out a 10x10 was readily avaliable so why I I not just given what I reserved in the first place? Not only that but when checking out it makes no mention that you may be substituted with two 5x10 units instead of one 10x10 and it doesn't ask if that is acceptable. That needs to be corrected. And the employees need a little more training in customer service. If I wasn't in a pinch I would absolutely left and stored my belongings elsewhere.
Lucas Liberty
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Llewellyn
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFER APPLE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMIEE COLE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dan madrar
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nikia Montgomery
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Caler
|
Premières impressions
Évaluation :
5
Employee was extremely nice
STEFANIE DAVIS
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Antoinette Mersing
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Angela Manno
|
Premières impressions
Évaluation :
5
Helpful staff and very clean and taken care of facility
Dana Fox
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alexandra Hay
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Stanyard
|
Premières impressions
Évaluation :
1
The alarm system needs repair. A contractor was working on a project and hasn't returned.
SUSAN PHILIPP
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Bonnie Saritelli
|
Premières impressions
Évaluation :
5
I would recommend putting a garbage can in the place where you park your car. I just want to mention your employee, Devin Heinrich. We were moving out belongings in our unit. We came across a problem with a large antique hutch that was my mothers ( her mothers) and we couldn't get it on the UHaul. Devin was quick to assist us and he helped us find a smaller closer storage unit closer to the garage. I wanted to make mention of Devins thoughtfulness and ability to listen to our concerns and find a resolution without any further complications that evening. I couldn't thank him enough for his assistance. A few days later we got the right equipment to get that piece of furniture out and he was the one that checked us out. I was so glad to see him as I was able to thank him one more time. As our countrys work ethic has changed so much over the past few years its extremely frustrating when people won't help you when needed. You have a good employee with Devin! We had no issues while we were renting there and more than likely would of returned if needed..but we will definitely return now! Thank you again Devin Heinrich for your professionalism, your support, and your help that evening!
ROBIN REDFERN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayla Stevenson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
brandon verrico
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paula Cribbs
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
divinity white
|
Expérience générale
Évaluation :
5
The staff was friendly over the phone and more friendly in person. The service staff was very professional and friendly.
jerome watkins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SEAN MOORE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Karolewics
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAUSHIA FAZZOLARE
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Darin LINDSAY
|
Expérience générale
Évaluation :
3
My 1st month was free but they charged me anyways, I didn't get a receipt so I didn't know until I looked at my account later. It will be 3-5 business days for $78 to be available in my account
MELISSA HILL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARC JUDWARE
|
Expérience générale
Évaluation :
5
However, it was a little over priced per month
Ralph Rhinehart
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Leasure
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David B Mccowin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Leslie Mullins
|
Expérience générale
Évaluation :
5
Friendly staff. Exceeded my expectations.
kathryn robinson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dan madrar
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jarrett gipson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Melissa Landsbaugh
|
Premières impressions
Évaluation :
5
We experienced the best customer service! The guy who helped us said he really Is only maintaince/mechanical but he was excellent! The facility is amazing. We are extremely pleased and would highly recommend!
Jesse Aller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
fontaine graham
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan Morrison
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristen Burkhammer
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
andrew mcclamods
|
Expérience générale
Évaluation :
5
I am very impressed with uhaul and the storage facility! ☆☆☆☆☆
Chris Biega
|
Premières impressions
Évaluation :
5
Everyone was so pleasant and helpful ,I would definitely use this facility again if I need a storage unit ! You are still invites out for a for the fire in May lol thank you all !
Bobbie Jo Grannis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
mary gasser
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
april suty
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reyne Hogue
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maura Carney
|
Expérience générale
Évaluation :
5
The staff is amazing
Jonathan Netzel
|
Expérience générale
Évaluation :
5
Keep up the great work
Darlann Starr
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Nelson Jr
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BARRY MARTIN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
anne figley
|
Expérience générale
Évaluation :
5
The only storage unit I will ever use
TANISSA HARRIEL-CARTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
andrew mcclamods
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Darlann Starr
|
Premières impressions
Évaluation :
5
Kelly was so helpful to me
THOMAS morgan
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Duncan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Sanderson
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Robison
|
Online Move In
Évaluation :
1
Le client n'a pas laissé de commentaire.
nathan arnoto
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara Woodrome
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judy Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
gary hineman
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Roxanne Besong
|
Expérience générale
Évaluation :
5
Very good, but need to keep garage doors in operating order
Timothy Jaskiewicz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
stanly milinski
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TINA LALLEMENT
|
Expérience générale
Évaluation :
4
Never had an issues with the facility. Everything was always clean and convenient
ASHLEY RADER
|
Expérience générale
Évaluation :
5
All was good and friendly I definitely use it again
Tina Barr
|
Expérience générale
Évaluation :
4
Only a mix up as 10x20 was emptied marred the experience. An employee closed out rental of truck that emptied 10x10 on Friday Dec30th. I thought he was closing out rental of 10x10 too. I was mistaken in what he was allowed to do. Adjustments were made with t h hesitation. Good experience. Just not best ecperience.
Christopher Burrows
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
GEORGE PATRICK
|
Expérience générale
Évaluation :
4
Rat traps everywhere makes you worry about your items a little bit. Only complaint.
Kari Mccracken
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Gimon
|
Premières impressions
Évaluation :
4
I had rented a storage unit and when I arrived to move belongings in I found it was already occupied as I could not access it. The employees seem puzzled by this especially the person that rented it out to me. They did find me similar storage on the opposite end of the facility, which wouldn't have been an issue except I had already unloaded half the moving truck. That made for a long haul since we did not want to repack the moving truck to simply get to the other side. In the end, I was able to get my belongings in a suitable storage unit. So despite the inconvenience the experience was satisfactory.
Jason Hinkle
|
Premières impressions
Évaluation :
5
Best storage unit I have ever used. I wish there were more around like this one.
Randy Villatoro
|
Expérience générale
Évaluation :
5
Good move on my part
floyd switzer
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
christabol Leopardi
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Burrows
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAMMY GOWIE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Constance Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joan Mengel
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Erica Flannery
|
Expérience générale
Évaluation :
5
I can't say enough awesome things about the staff and the facility. I'm 52 years old and I have never felt so important and appreciated by any other business and its staff. You have a top notch business and staff in Chippewa Pennsylvania. Thank you .
peter hess
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcia Moss
|
Expérience générale
Évaluation :
4
However I paid for a month and didn’t stay the whole month and didn’t get a rebate
Krystal Austin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Corey whitlinger
|
Expérience générale
Évaluation :
4
I had a encounter with an employee that was rude at the Chippewa location
Anthony Nelson Jr
|
Premières impressions
Évaluation :
5
Very friendly staff. Very convenient and easy to use.
Sally Cochran
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Lohry
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Jonas
|
Expérience générale
Évaluation :
3
I would say over all good! Only complaint would be doors were always broken. Sometimes doors wouldn't even work. Took forever to get fixed. But the manager was super helpful and had great customer service skills.
kurt knights
|
Expérience générale
Évaluation :
4
The alarm system for the unit never worked properly. Even when I put the code in at the front door, the alarm for the unit would go off every time I opened it. It would shut off after about 10 seconds. I learned to just ignore it. It also seems odd that there is a sign in the lobby area that prohibits leaving trash, but the It was always full of old furniture, mattresses, etc. Inside, Maverick was very friendly and helpful each time I went into the office no matter how busy he was.
Brian Wainwright
|
Expérience générale
Évaluation :
3
The carts the last time I was there had rat poop on them along with the one area that was like a leave/donate you stuff was filled with broken and gross stuff. It's been sitting there for months including a broken tv.
Aarika Coulter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Renee Sudano
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Warnaka
|
Expérience générale
Évaluation :
4
The video doesn't look like the facility it was a bit confusing, but we are all moved now.
Kimberly Protch
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Squicquero
|
Premières impressions
Évaluation :
5
Clean, secure, easy. Loved the indoor bays for loading in any weather.
Michele Frederick
|
Expérience générale
Évaluation :
5
Kelly and her crew were wonderful to deal with will do it again if needed
ramond carter
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
TIMOTHY PETERSON
|
Expérience générale
Évaluation :
5
I have had no problems or concerns and will use u haul in the future. Thank you all.
David Havis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Racquel Cook
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
peter hess
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley Shute
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JERRY FORD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Witter
|
Expérience générale
Évaluation :
5
This was a perfect place to store college items during the summer.
Jill Kaminski
|
Expérience générale
Évaluation :
5
Let me say that the staff was more than helpful and went beyond when dealing with my every need. They made me feel like I was their first priority. Merci.
JEFFREY ORR
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Dean Crystaloski
|
Expérience générale
Évaluation :
4
I am asking if there is anyway to have some of the last payment refunded. It was renewed on August 7 which is the date it should of been but we took the belongings on August 8. Please contact Andrea at 908-892-0952. Merci
CHRISTINA KONCSOL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darren Weyand
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
freda yesko
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
chengy gwengo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUSTIN BRYANT
|
Premières impressions
Évaluation :
5
My only negative is that your computer system required me to enter all of the information only to have to do it all again when I got to the facility. My time is valuable too, so please fix your issue. If I had another convenient option I would have walked out. This is not the fault of this faculty, they were great.
GREGORY GOAD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Bishop
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Corbett
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERRY FORD
|
Premières impressions
Évaluation :
4
The only issue that I had is that it does not have 24/7 access. Other than that everything was good
Amanda West
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
manevalil david
|
Premières impressions
Évaluation :
2
When I arrived my promised unit was locked up and I had to commender one of the same size.
jarrett gipson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leah Bragg
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Lafrance
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
larry hill
|
Expérience générale
Évaluation :
1
The manager Kelly is not to be trusted. She altered my reservation (due to availability, she stated) but then added extras I did not initially choose. I've always had great experiences with Uhaul, even at this location, but Kelly is not staff I will ever deal with again.
KRISTEN CRAMER
|
Expérience générale
Évaluation :
4
The workers were very helpful, friendly, and informative.
Crystal Smith
|
Premières impressions
Évaluation :
5
Everyone was nice and willing to help,and they answered all my questions. Would recommend The U-Haul place and storage to someone that was in need thank you very much
Tina Barr
|
Premières impressions
Évaluation :
5
Other the the fact that we only traveled 10 miles on this move it cost up almost 26 dollars for gas. Of the tank read correctly this can not be true. 10 miles!!
DEBORAH WILLIAMS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMY NISSLEY
|
Premières impressions
Évaluation :
3
I think they should have different rates on using of trucks. Because I know I paid for a 24 hour rental but had it back in like 5 hours. I'm sure they most likely rented right back out.
larry hill
|
Premières impressions
Évaluation :
5
It's a pleasure when the staff knows family. It becomes easier and more friendly.
john hrynda
|
Premières impressions
Évaluation :
5
The guys were great and explained everything. It was very easy for me to offload the van into the storage unit and I love my storage place. Really great organization.
anne figley
|
Premières impressions
Évaluation :
5
Kelly was awesome
hugh mungus
|
Expérience générale
Évaluation :
5
Very good
Robert Powers
|
Expérience générale
Évaluation :
5
Super friendly, very knowledgeable, great price!
crystal wetzel
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL HEID
|
Expérience générale
Évaluation :
1
I don't appreciate getting charged a full month fee just because I closed out the day my rent was due I do believe they should refund my money, but America's business is to get over hard working folks not to really service convenience.
Isaac Rollins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Barboza
|
Premières impressions
Évaluation :
5
Staff was super friendly and helpful…Kelly was great!!
Dean Crystaloski
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert ammon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Havis
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
KATHLEEN BIANCO
|
Premières impressions
Évaluation :
5
Outstanding customer service, very friendly staff that went above and beyond to meet our needs.
John Lohry
|
Premières impressions
Évaluation :
4
The security system to get into the building currently isn't working. Anyone can just walk in. Not enough flat bed carts either. Overall not a bad experience. The card scan system really needs to be fixed.
Suzann MacDougall
|
Premières impressions
Évaluation :
5
Everyone was great. Very friendly and courteous. I'd recommend you to anyone. Thanks for a great experience.
JAMES METRO
|
Premières impressions
Évaluation :
4
I think that if you intend to move out with more than half a month left you should be credited some of your monthly payment back
Marvin Miller
|
Expérience générale
Évaluation :
5
I recently moved to the area and downsized. I needed a storage area while we decided what we were going to keep and what we needed to dispose of. The facility met my needs perfectly. Very good experience.
John Madish
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MIchael Lamar
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randall Smith
|
Expérience générale
Évaluation :
2
Seemed like you were putting the staff out asking questions. For people who have never rented a u-haul truck or a storage facility, it can be confusing until someone shows you how everything works. The 10' truck I rented was in terrible condition. The engine slips & I just got on the highway & had to get off an exit bc of low tire pressure. The windshield was filthy too. The staff that works there isn't helpful & speaks in an irritating tone! These employees are losing you business!!!!!!!! 1 out of 10, DO NOT RECOMMEND!
heather wass
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
timothy coennen
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vicki Mann
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
George Adkins
|
Expérience générale
Évaluation :
5
People on staff very nice and professional
ramond carter
|
Premières impressions
Évaluation :
4
The storage facility is very good... no issues. However, it's an issue having people pay to rent lockers on the first of the month as this is when many people move. A customer ends up paying a month's rent to use the locker for 1-2 days.
John Thomas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANNETTEMARIE ANDREW
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Weir
|
Expérience générale
Évaluation :
4
Kelly Kline is the best ever employee love her Everly amazing friendly courteous fun attitude!!!!
Carrie Krupa
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
brian carter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randall Smith
|
Premières impressions
Évaluation :
5
Maverick was very helpful and friendly. He explained everything from the map and key swipe in detail.
Stephanie Kelly
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Coble
|
Premières impressions
Évaluation :
5
The unit is too far away for me. I would like to get the handicap. Unit#2028.
charlotte duchene
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tejauna Slappy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger Miller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hunter speelman
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Kayla Rounds
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL HEID
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara Hollibaugh
|
Online Move In
Évaluation :
5
Kelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.
Ellen Fuchel
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Andrea Koncsol
|
Expérience générale
Évaluation :
5
Having 24 hour card access to my storage locker would be nice. Otherwise, my experience renting a storage unit from U-Haul of Chippewa was excellent! Merci.
DANIEL DOUGHERTY
|
Expérience générale
Évaluation :
5
Staff was polite and helpful. Facility was in good condition.
John Thomas
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lee Groom
|
Expérience générale
Évaluation :
5
The staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.
Carolyn Wagner
|
Expérience générale
Évaluation :
3
Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.
Jason Main
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shania Taylor
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda Pflug
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jason Endy
|
Premières impressions
Évaluation :
3
nice to my son
Mike Maroney
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bobby Allon
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Marla Schwab
|
Premières impressions
Évaluation :
5
I had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.
Brayn Langietti
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Hailey Ridgway
|
Premières impressions
Évaluation :
3
Bathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!
WILLIAM Cooper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES HAZEN
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Kayla Rounds
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michele Frederick
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Esteban Saldi
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHANNAH ZELL
|
Expérience générale
Évaluation :
4
Everything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.
Lilia macias
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jacob Gaughan
|
Online Move In
Évaluation :
5
Kelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.
SYLVIA MILLER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHANNAH ZELL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Pollock
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paula Morgan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristen Donnelly
|
Expérience générale
Évaluation :
5
Kelly Kline was very helpful.
carol fehring
|
Premières impressions
Évaluation :
4
It was a busy move-in day, so I couldn't get one of the drive-in areas at the front, but the staff were accommodating and allowed me to use the sliding door in the front. The staff have been helpful getting my 2 units reserved and next to each other, which is perfect!
Janel Show
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lee Groom
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Breon Roberts
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Stacy Smilak
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle king
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
christine romano
|
Premières impressions
Évaluation :
5
I feel the monthly rates are fair for the amount of space.
Danielle king
|
Premières impressions
Évaluation :
3
My overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I've always paid on time. I don't know what the problem was but every time I asked none of the sale associates had an answer for me.
Shalena Spears
|
Expérience générale
Évaluation :
2
Justin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.
TRACY JACKSON
|
Expérience générale
Évaluation :
5
Employees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Thanks
Rob Black
|
Expérience générale
Évaluation :
5
This facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.
Cara Moyer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robin Scott
|
Expérience générale
Évaluation :
5
U-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!
Frank Gilberti
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebekah Law
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Cummings
|
Expérience générale
Évaluation :
5
I'm very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.
Christina Siceloff
|
Online Move In
Évaluation :
3
Security card didn't work. Alarms went off. Could not load app to check in nor check out truck.
Lynda Smith
|
Premières impressions
Évaluation :
1
The storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my "trouble" uhaul gave me a discount on one months rent. Unbelievable.
Nicki Ream
|
Expérience générale
Évaluation :
5
The advice we received for a storage and moving solution was excellent! Friendly and well informed.
Cara Moyer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Megan Clear
|
Expérience générale
Évaluation :
5
My experience was very good with the people and the facility. The facility is always available and easy to access.
Robert Baumgartner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Suprena Campbell
|
Expérience générale
Évaluation :
5
We had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.
Robert Baumgartner
|
Expérience générale
Évaluation :
5
They were very nice to me always.
Rita Sparks
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
rachael Cardenas
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
MIchael Hutchison
|
Expérience générale
Évaluation :
5
Good experience, would uses them again.
Robert Baumgartner
|
Premières impressions
Évaluation :
5
I loved the staff they were real helpful and friendly
Phillip Frischkorn
|
Expérience générale
Évaluation :
5
So far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.
Nora Utech
|
Online Move In
Évaluation :
5
Kelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.
Ruth Bash
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chad McDowell
|
Premières impressions
Évaluation :
3
The website said 24 hour access but the units were closed at 5 pm. Never would have rented here if I had know this prior to renting.
Nancy Wiltse
|
Expérience générale
Évaluation :
3
There was Nice people in your store . I only have one issue U Haul said that I never returned the Appliance Hand Truck to your Store N I did return it to your store.Please if soemone could contact .
Tina Surdick
|
Premières impressions
Évaluation :
5
Perfect for my needs, friendly people to help me at first. Love the environment, so my things will be freeze! Very, very happy!!
Rita Sparks
|
Premières impressions
Évaluation :
5
I had an issue with billing on my storage unit, but the associate (do not know her name) opened up my account & got it fixed rather quickly. I truly appreciate service received on by UHaul Chippewa.
Donald McBurney
|
Premières impressions
Évaluation :
4
good service
Jean Torres
|
Premières impressions
Évaluation :
5
I was able to get in and out within 10 minutes. I rented a storage unit and Michael was quick and friendly in helping me with my transaction.
Julie DeLuca
|
Premières impressions
Évaluation :
5
Very helpful and directing you.
Pansy Hockett
|
Premières impressions
Évaluation :
1
The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.
Leon Melka
|
Premières impressions
Évaluation :
5
The team in Chippewa are outstanding. Very friendly and helpful
Brian Hughes
|
Premières impressions
Évaluation :
4
I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.
hopeann doedyns
|
Premières impressions
Évaluation :
4
At the time of this review the facility was still under construction and did not have the access hours available as per the website, but the customer service was excellent.
Elizabeth Lamm
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.