Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Why I was charged $20 extra. When I dropped vehicle in 6 hrs and charge is mentioned as after hour. It is a ripoff, pure stealing. Never ever in future if I rent, I will rent for 24 hrs.
ameen hakani
Évaluation :
4
Le client n'a pas laissé de commentaire.
maurice delph
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gerika Kelly
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carlton Johnson
Évaluation :
1
I come to this location all the time and this the first time I get charged for returning the truck with less gas. I alway do my due diligence to make sure I fill it all the way and keep my receipts. Today I trusted the employee at the front she told me to just hand her the keys and they will check out the truck later and send over a receipt. Never again will I do that. They changed me $10 buck saying it's not full someone there stealing and not trust worthy. I have family members that work for uhaul that's management and will make a complaint.
LARRY WILLIBA
Évaluation :
5
Best location ever!!! Best A-1 Management team and staff. 5 Stars*****
Victor Rinehart
Évaluation :
3
Le client n'a pas laissé de commentaire.
Felicia Baugh
Évaluation :
5
The truck was sounding like something was wrong with the transmission cause it was taking a long time before it goes into gear
Shawanda Bradley
Évaluation :
5
Love doing business on- line. Location was convenient and easy to find.
Rotenberry William
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fiston Roger
Évaluation :
5
Laura did a great job setting me up and checking me out. Josh did a great job of unhooking me when I got back. EASY!! So, easy. Thanks.
Ronald Fuller
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Goldoni
Évaluation :
4
Friendly and informative staff.
Lee Sanders
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ross Macartney
Évaluation :
3
Le client n'a pas laissé de commentaire.
james terrell
Évaluation :
5
Todo muy bien
Ronaldo Antonio Santos Balanzar
Évaluation :
2
Not friendly. Follows different process than non-corporate location. Trash not removed.
Scott Havlak
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Davidson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taylor Campbell
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darian Martin
Évaluation :
5
Le client n'a pas laissé de commentaire.
ABDUL Raqib BISMILL
Évaluation :
2
The problem is that the truck must be delivered to the same location in Clarkston, and my experience with them was bad because I wanted to deliver the truck to a second location, but they refused and said that you must pay a fine of $300 or return the truck to the location from which you received it in Clarkston, and the employees’ behavior was good.
nabeel al jamous
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sean Fitzgerald
Évaluation :
3
Over priced!
SHEILA SAWYER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Felicia Anderson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaron Stamm
Évaluation :
3
Le client n'a pas laissé de commentaire.
ronald sheffield
Évaluation :
4
Le client n'a pas laissé de commentaire.
Colis Sledge
Évaluation :
5
Staff is the greatest
BRYAN STEPHENS
Évaluation :
5
Very helpful and friendly. Great to work with!
David Gardella
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lizzie Howard
Évaluation :
5
All was fantastic
BRYAN STEPHENS
Évaluation :
5
Continue to great service I've experienced for the past four years. Thanks in advance. Mr. Harry Kendrick, MSW,PCM,CAC
Harry J Kendrick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ba Welwa Amisi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lajuana Crowley
Évaluation :
5
Professional ah
Marlon Hamilton
Évaluation :
2
Why do I need to provide multiple contacts? Waste of time and I don't need a referendum on my loneliness or preference to protect the privacy of friends/colleagues. Where is the drop box ? Now I have to drive back in the AM because the drop box was not obvious and I never got an email saying what to do with the key. I don't blame the staff for this, they were fine - this is all bad process from management.
Joseph Rehanek
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Morgan
Évaluation :
5
It's really very good service.
Mohammed Alam
Évaluation :
3
Le client n'a pas laissé de commentaire.
SHIQUITA MORRIS
|
Expérience générale
Évaluation :
5
The people were very nice and helpful. If needed I would definitely use this storage location again!
Caleb Hersery
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MARY MEGREW
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM COLEMAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
jimie jimie
Évaluation :
3
Le client n'a pas laissé de commentaire.
MARK JOHNSON
Évaluation :
4
there was too much confusion about the keys when i arrived, i ended up waiting 40 minutes to get the right truck/keys. other than that it was a smooth experience.
Andrejs Duda
Évaluation :
5
GREAT.,..
Kenneth Pearson
|
Premières impressions
Évaluation :
5
Excellent customer service at pick up and drop off!!!
Mary Jessica Dempsey
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madison Laird
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stanley Moore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darian Mann
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adam Ribner
Évaluation :
5
Le client n'a pas laissé de commentaire.
OMAR ALFAQIH
Évaluation :
5
after hours retune process taking a little longer
BERHANU SEBOKA
Évaluation :
4
I always have a great experience with this franchise and refer them whenever I'm able. Merci
MARK ORDWAY
Évaluation :
4
Excellent service à la clientèle
Aquilla Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyja Collins
Évaluation :
5
Staff was excellent and very informed. They were very available if I needed any help or support. The office manager was amazing!
CAROL PAULSEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hannah Fetner
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeff White
Évaluation :
5
Le client n'a pas laissé de commentaire.
KYRA HARRINGTON
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christ Fretwell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine Culberson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Khadijah Lightbourne
Évaluation :
5
More parking space
And more than one attendant working
Tonya Stevens
Évaluation :
3
Were unable to provide dollies or hand trucks on 2 different occasions. A young couple ahead of me had rented online and had reserved hand trucks but didn't find out they had none until they came to pickup their truck. Next time I move I'll use a full service mover.
MARY GEORGE
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIAANN CLEAVER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIAANN CLEAVER
Évaluation :
5
Le client n'a pas laissé de commentaire.
henok bule
Évaluation :
1
Le client n'a pas laissé de commentaire.
LASHANDA GAMBLE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Perez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyja Collins
Évaluation :
4
The cars need to be serviced regularly. The brakes weren't working properly in my case
Ritesh Adhyapak
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sonya M McIntosh
Évaluation :
4
Overall a very good experience. It kind of got tight. When multiple customers unexpectedly were there at the same time. But thats pretty much an anomaly. Other than that, I can't complain.
Brandon Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Gessling
Évaluation :
4
My move out date was 12/11/2023 not the 14th. Overall the staff were very polite and helpful.
syrena shofner
|
Expérience générale
Évaluation :
5
Great atmosphere great people Great service
Donny Clarke
Évaluation :
5
Le client n'a pas laissé de commentaire.
JALEN DAVIS
Évaluation :
4
Le client n'a pas laissé de commentaire.
Leonard Barnes
|
Expérience générale
Évaluation :
3
Inspect and clean the vehicle before giving it to customers.
Stephen Caine
Évaluation :
1
Lacking customer service. Too busy talking with each other to wait on customers.
SHERELL CAMPBELL
Évaluation :
1
The staff wasn't professional to me. I had to wait to be assisted by an employee once l arrived to pick up my rental. And l never got a call back from the boss or manager at the location. I requested a call back due to horrible experience. I wouldn't refer this location to anyone.
Shinel Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kacandra Villasana
|
Expérience générale
Évaluation :
3
Being more attentive to customers and understanding their wants and needs, as well as having more moving equipment available for customers.
Cienna Callahan
Évaluation :
5
Le client n'a pas laissé de commentaire.
tameka settles
Évaluation :
1
Wrongfully charged an after hours fee after U-Haul app would not allow me to complete the process. Customer rep at location charged my card twice and then attempted to recharge it a third time after processing refund. Is not fully versed in how to perform proper transaction. Situation still not fully rectified. Also a bit rude and didn't do well with actually hearing the customer and their issues out without assumption. Associate named Tommy D.
Keshay Tucker
Évaluation :
2
My truck i had order want available at the moment I arrived. They gave me a smaller truck, which wasn't really the problem. The truck itself though had many issues and basically wasn't safe to drive. The mirrors were not adjustable at all, the engine check light was on the entire time. The whole truck was extremely shaky and felt unsafe to drive in, with or without items in it. I didn't even want to go get gas for it because it was Dark and I didn't want to be in the roads any more when I returned it. Also the bacon driver side door is open while you drive. This truck should be retired and honestly I believe I deserve some type of discount. This truck really made my move harder since I literally had to take longer routes on the roads just because it was safer to do so based on how the truck performed. I want to be clear there was no issues with the workers but only with my truck.
Montriel Shell
Évaluation :
5
All was good..
SANDRA Hill
Évaluation :
5
The Best Marvelous outstanding performance
Kisha Wilson
|
Premières impressions
Évaluation :
5
Exceptional surpur!
Cindy Montgomery
Évaluation :
4
Everything is great for me.
TESFAI TECLE
Évaluation :
5
My concern by the maintenance of the vehicle it didn't drive well. Plus it added on more miles than I actually used. The workers were so nice and professional. One worker cane
KATRINA CRUMP
Évaluation :
5
Le client n'a pas laissé de commentaire.
mohamed hassan
Évaluation :
3
Le client n'a pas laissé de commentaire.
John Bell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sayed Musa
Évaluation :
5
I was so relieved that a real person was there and that I didn't need to use the app again.
Jason Hines
Évaluation :
5
Very nice staf and friendly
Nema Saho
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie Ruffin
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS REESE
Évaluation :
5
The location did not have a furniture dolly, which I had requested in my order, and suggested that I try another U-Haul location in my area for the dolly. I get that such things happen, but it would have been nice to know that in advance, for I had movers, requested through U-Haul, meeting me at my home shortly after I picked up truck. My wife and I tried 3 U-Haul places in the Tucker area: two did not answer the phone so we left a message, and one did not have a dolly either. We had to move furniture without the requested dolly. Is U-Haul experiencing a furniture dolly shortage? Otherwise, we had a great experience and would certainly recommend the Northern Ave. location to anyone looking for a load vehicle rental.
GARY FESSENDEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gustavo Angel
Évaluation :
5
Le client n'a pas laissé de commentaire.
LUTRICIA JONES
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terry Carpenter
Évaluation :
5
All was good
BRYAN STEPHENS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronda Kilgore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keenan Lipton
Évaluation :
5
My clarkston location is exceptional and the staff is amazing!
Tilson Zinamon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adekunle Ayinde
Évaluation :
3
Le client n'a pas laissé de commentaire.
molanda hargrove
Évaluation :
4
The staff were great and very helpful. However the mobile check-in process was slow, glitchy, and difficult to navigate. I ended up having to finish checking in at the counter, because mobile check in kept booting me out and making me log back in, couldn't find my location, called my verifier multiple times without logging that verification had been completed, and so on. The staff were great and explained the process thoroughly, and check out was quick and painless. But I would not try to use the mobile system again.
Samantha Lamon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sean Mays
|
Expérience générale
Évaluation :
5
I like the managers who went beyond to see that my storage needs were met in a timely matter. Thank you everyone at U-Haul moving & storage. Ms Wynn the manager there has a very genuine personality that will insure her customers are in good hands. Thank you very much. daryl.proctor70@gmail.com
darryl proctor
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rasha AlRubaye
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Jones
Évaluation :
4
Le client n'a pas laissé de commentaire.
Amber Franklin
Évaluation :
5
Wynn and team are amazing
Veronica Torres-Gatherer
|
Premières impressions
Évaluation :
1
The rats at my bed 😒
Brandon Zachery
|
Expérience générale
Évaluation :
4
I think there should be lighting inside of the cubes.
CALVIN BROWN
|
Expérience générale
Évaluation :
3
To Whom It May Concern: Everything was fine for the most part. The manager and staff communicated with me when my unit was approaching the auction date. Even after I paid before the auction date, my lock was cut and replaced. It was a headache trying to get my key to work on a new lock. They finally let me know it was a new lock. Why? I paid my late dues and extra unexplained fees. My rent was for $75 and all of a sudden went up to $95. I came in one time and a customer was in front of me. They could not complete their transaction because it required a manager. The clerk was stressed out, as well as the customer and myself waiting. The excuse was, "thr manager had to take her kids to school". I found that unacceptable when trying to manage a business. She gave the clerk what was needed over the phone to complete the process. Overall, no one was rude and they were professional most of the time (95 %). I did not like being put on hold and then being transferred to the national line when my issue was with that local location. Then I was told I needed to drive an hour to make a payment in person or to speak with the manager. Otherwise, the experience was typical and expected. The calls after being a day late was annoying after having this unit for almost 4 years. Thanks
Cedrick Mack
|
Expérience générale
Évaluation :
5
Just I lost my sofa pillows, I dont understand how that happened
Lola Ali
|
Expérience générale
Évaluation :
5
The storage that was promised to me 2019 was not available it was already in use but I was able to get a full refund. Very polite very helpful she even called me the next morning to tell me there was storage available now becusse someone moved out last night . Above and beyond. I don't remember her name but her hair is brown roots then blonde maybe pink dye that is wearing off. I believe she is a caucasian. She works the 2nd shift. Her and ms wynn always helps me out and amazing customer service Everytime
Violet Royal
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
DARLENE LLOYD
|
Premières impressions
Évaluation :
1
Moyen
Clifford Blount
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
renee mckinney
|
Premières impressions
Évaluation :
3
Idk what can be done but the parking space is terribly small. Thats really my only issue. Feels like im playing Tetris with my car everytime i go there.
Daisy Vaughn
|
Expérience générale
Évaluation :
5
No comment on this site so far
eddie dawson
|
Premières impressions
Évaluation :
1
The set up to drive around that uhual location is terrible and tight. The employees helped but they just took their time and didnt give a professional vibe.
Daisy Vaughn
|
Premières impressions
Évaluation :
1
My stuff was ruined due to rats and the staff was rude
Unasia Angarita
|
Expérience générale
Évaluation :
5
The management was outstanding and extremely accommodating.
elizabeth kissel
|
Expérience générale
Évaluation :
5
The Manager and team was awesome. I could walk in the building and each and everyone knew who I was and what unit I had in for me that was personal and I think that they are professional to be able to know your customers by eyesight team did a great job. I store my things for the last 3 1/2 four years, great staff
Tami Cade
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa Goodwin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
YUMINDA AYA-AY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laron Brown
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jivana bruce
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zainah Mohamed
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
CURTIS JOHNSON
|
Expérience générale
Évaluation :
2
Unless I am able to receive a refund for the unused balance on my March 24th payment (April 1st L closed out my unit), I have little incentive to speak favorably of my experience with U-Haul.
John Kaplan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ADRIENNE SMITH
|
Expérience générale
Évaluation :
5
the manager was super kind and all the workers were very helpful.
jamie mcdowell
|
Expérience générale
Évaluation :
3
There are too many passages for mouse and 荒 to get into storage and sometimes rain get in , something management can look into it . Thanks
DANIEL NARTEY
|
Expérience générale
Évaluation :
5
Bien
FIKRU DEGEFU
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demonica Reed
|
Premières impressions
Évaluation :
1
No naring &all
idris ali
|
Expérience générale
Évaluation :
5
Ms Sharon at memorial drive is amazing
nicole bovelas
|
Premières impressions
Évaluation :
5
This was one of the best experiences I have had at a storage. The customer service was great. The people were so friendly and helpful. I would definitely store here again. Merci
DARLENE CORNEY
|
Expérience générale
Évaluation :
5
Had no problems with their services I was a first time storage owner and I had a good experience with them
Lashaye Mathews
|
Expérience générale
Évaluation :
5
Got great service on the Georgia end
elizabeth kissel
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
earl crawford
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dianne Farley
|
Online Move In
Évaluation :
1
My whole bedroom suit had mold and a couple of my items! Very, very disappointing
LUTRICIA JONES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TREMAINE PERRY- STEWART
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
yvonda brown
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JEREMY HARRIS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tony Martino
|
Premières impressions
Évaluation :
3
it would be better if the unit was accessible 24/7.
ashley butts
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Cristlin Skinner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angelica Farley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bizuneh Hagos Bizuneh
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DERICK BROOKS
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Angela ParisRedden
|
Expérience générale
Évaluation :
3
No power or light in unit was less than ideal. The fact that I couldn't access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute殺
Bryon Murray
|
Expérience générale
Évaluation :
3
If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.
paul coleman
|
Premières impressions
Évaluation :
5
Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so much
LAKEYSA CLARK
|
Expérience générale
Évaluation :
5
I don't have no comment I will recommend a friend anytime
cynthia scott
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cleveland Hill
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cody Walton
|
Expérience générale
Évaluation :
5
The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.
Kelly Honeycutt
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Matthew Szybillo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Myra Key
|
Expérience générale
Évaluation :
5
Excellent service beautiful conversation very fast thank you
Sason Azani
|
Expérience générale
Évaluation :
3
My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn't present, I came back to a muddy unit. All my belongings had mud all over them, which I don't understand because it's a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.
Essence Prince
|
Expérience générale
Évaluation :
5
Very nice and friendly staff
Did everything for us to move in after the online person messed up !!
Great management
Doris Burkes
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latsamy Bounsinh
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
sharlener richardson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Lewis
|
Expérience générale
Évaluation :
5
Very good service.
anglea sutton
|
Premières impressions
Évaluation :
5
Very easy in all aspects. I never knew that location was there. Have told everybody about it.
john Crispino
|
Expérience générale
Évaluation :
5
I like your customer service
aloys sinzonyiheba
|
Premières impressions
Évaluation :
5
After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .
Nicole Savoy
|
Expérience générale
Évaluation :
5
Nice lady's real friendly and helpful
reginald jones
|
Premières impressions
Évaluation :
5
Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.
Myra Key
|
Premières impressions
Évaluation :
5
My unit needed a new door and the staff was on it. The staff was great at all times.
Margaret Olds
|
Expérience générale
Évaluation :
1
All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.
aaisha mccollum
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiffany Lockley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chambrale Parham
|
Expérience générale
Évaluation :
3
Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.
Joseph Verdell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DECORIAN OWENS
|
Premières impressions
Évaluation :
5
Staff was so friendly made my transition smooth
PATRICIA RAMOS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JACQUELINE GORDON
|
Expérience générale
Évaluation :
1
We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.
Marcus Littlejohn
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Collina Earl
|
Premières impressions
Évaluation :
5
Very helpful staff. They made last minute changes for me
ankur soni
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
LATRECE MALLORY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sakita Fleet
|
Expérience générale
Évaluation :
5
The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladies
Clement Parry
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret Olds
|
Premières impressions
Évaluation :
5
The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.
KIESHA WIGGINS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharod anthony
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chelsi Marshall
|
Premières impressions
Évaluation :
5
Wynn and her staff are helpful, kind and very welcoming.
PATRICIA RAMOS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIA RAMOS
|
Expérience générale
Évaluation :
5
I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!
Paul Mark Aquino
|
Expérience générale
Évaluation :
5
Very helpful at Clarkson u-haul...the best!!
PATRICIA RAMOS
|
Premières impressions
Évaluation :
5
The customer service at Clarkston is great. Personnel amical.
Monica Hamm
|
Expérience générale
Évaluation :
5
Amazing staff, including Wynn and Shamika.
Richard Lee
|
Premières impressions
Évaluation :
5
The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.
Clement Parry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Francis Rivas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Muhire
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lacrisha wallace
|
Premières impressions
Évaluation :
5
Exceptional customer service & very professional
Oyakhilome Bello
|
Premières impressions
Évaluation :
5
My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly
SELITA BARNES
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JESSE REDMOND
|
Expérience générale
Évaluation :
5
Ms. Wynn & staff
We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything
KASHIF RANKINE
|
Expérience générale
Évaluation :
5
Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.
Nicole Savoy
|
Expérience générale
Évaluation :
1
All my items were damaged
Emma Horton
|
Expérience générale
Évaluation :
5
I was very happy with my service at the facility.
Edward Shabazz
|
Premières impressions
Évaluation :
5
They was great and treated me like family and if I need them again I will go back there .
Tracy Pace
|
Expérience générale
Évaluation :
5
Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA
Jack Williams
|
Premières impressions
Évaluation :
3
The gate code for getting into the storage is a problem. My Fob doesn't work. I couldn't at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn't work. I managed to get in.
SELITA BARNES
|
Premières impressions
Évaluation :
5
The manager made my experience with Uhaul a wonderful one. I can't thank her enough.
Jesse Regalado
|
Expérience générale
Évaluation :
5
Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!
lequan johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vanessa Brown-Williams
|
Premières impressions
Évaluation :
1
This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She's so racist. Thank you
ABDURAHAMAN MURUNGA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gloria Townes
|
Premières impressions
Évaluation :
4
The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.
Anne Mishkofski
|
Premières impressions
Évaluation :
3
I got mold on my furniture that was stored in a inside unit waiting on a response .
Harrison Heard
|
Expérience générale
Évaluation :
5
young lady who help me tue the 8thof sept was so so helpfull
VARETTA COOPER
|
Premières impressions
Évaluation :
5
The staff are very helpful.
JIBRIL BULHAN
|
Expérience générale
Évaluation :
5
"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"
Jusmeallah duffy
|
Expérience générale
Évaluation :
5
Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!
Toni Smith
|
Expérience générale
Évaluation :
5
The ladies were great and friendly
Keith Clark
|
Premières impressions
Évaluation :
5
Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.
Elizabeth Tesfaye
|
Expérience générale
Évaluation :
5
Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!
Denise miller
|
Premières impressions
Évaluation :
5
Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...
SHERITA WALLS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
clyde forsland
|
Expérience générale
Évaluation :
5
Great customer service!!
Verne Mitchell
|
Premières impressions
Évaluation :
5
Good service
JOETTE GLASS
|
Premières impressions
Évaluation :
4
The storage units themselves need a lot of TLC, but the staff makes up for it!
April Heart
|
Expérience générale
Évaluation :
3
It could be better if it was climate controlled
DERRICK CANTY
|
Expérience générale
Évaluation :
5
It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.
dirk Antoine
|
Expérience générale
Évaluation :
5
Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.
jason jordan
|
Expérience générale
Évaluation :
4
S.O.
Christopher Blackwell
|
Expérience générale
Évaluation :
5
Great service.
Tracy Cook
|
Premières impressions
Évaluation :
5
Great staff!
IAN G BECKFORD
|
Expérience générale
Évaluation :
5
Staff were very personable and helpful.
William Gross
|
Expérience générale
Évaluation :
5
Very nice staff
TRACY MCCAULEY
|
Expérience générale
Évaluation :
5
Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.
Yassin Ali
|
Premières impressions
Évaluation :
5
Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.
patricia bines
|
Premières impressions
Évaluation :
5
Very. Good. Thank. You
john greer jr.
|
Premières impressions
Évaluation :
5
I love the staff I love the manager she gets the job done the staff is incredible
Jivana Bruce
|
Expérience générale
Évaluation :
5
Good service
ROSA VIDES
|
Expérience générale
Évaluation :
4
Everything went well
CATHY MIMS
|
Expérience générale
Évaluation :
1
Everything i put in there got ruined with mold i lost alot of money
Mecca Marshall
|
Expérience générale
Évaluation :
4
S.O.
Denton Fogle
|
Expérience générale
Évaluation :
5
I appreciate, God may bless you all. Thanks
VAN LIAN
|
Expérience générale
Évaluation :
3
All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.
Annie Dahn
|
Expérience générale
Évaluation :
5
customer service was great
kevin walker
|
Réservation
Évaluation :
5
Very very friend guys
johnson samura
|
Expérience générale
Évaluation :
4
On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob
JACQUELINE ACKERMAN
|
Expérience générale
Évaluation :
3
In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.
rebecca levine
|
Expérience générale
Évaluation :
5
Tihis U-Haul storage offered great customer service
BAHIYYAH BYRD
|
Expérience générale
Évaluation :
5
`Would like it to be so you could get in the storage pass closing time.
BEATRICE HATCHER
|
Expérience générale
Évaluation :
4
We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone
ERYNN MATHEWS-DAVIS
|
Expérience générale
Évaluation :
5
Best storage facility I've ever rented from.
Colleene Colley
|
Expérience générale
Évaluation :
5
Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!
Graham Wells
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.