Customer Reviews for U-Haul Moving & Storage of Clarkston

2 634 évaluations

885 Northern Ave   Clarkston, GA 30021
(East of I-285 @ Church St Exit)

(404) 294-7368

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(404) 294-7368

885 Northern Ave
Clarkston, GA 30021
(East of I-285 @ Church St Exit)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Why I was charged $20 extra. When I dropped vehicle in 6 hrs and charge is mentioned as after hour. It is a ripoff, pure stealing. Never ever in future if I rent, I will rent for 24 hrs.

ameen hakani 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maurice delph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerika Kelly 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlton Johnson 
Évaluation :
1

I come to this location all the time and this the first time I get charged for returning the truck with less gas. I alway do my due diligence to make sure I fill it all the way and keep my receipts. Today I trusted the employee at the front she told me to just hand her the keys and they will check out the truck later and send over a receipt. Never again will I do that. They changed me $10 buck saying it's not full someone there stealing and not trust worthy. I have family members that work for uhaul that's management and will make a complaint.

LARRY WILLIBA 
Évaluation :
5

Best location ever!!! Best A-1 Management team and staff. 5 Stars*****

Victor Rinehart 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Felicia Baugh 
Évaluation :
5

The truck was sounding like something was wrong with the transmission cause it was taking a long time before it goes into gear

Shawanda Bradley 
Évaluation :
5

Love doing business on- line. Location was convenient and easy to find.

Rotenberry William 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fiston Roger 
Évaluation :
5

Laura did a great job setting me up and checking me out. Josh did a great job of unhooking me when I got back. EASY!! So, easy. Thanks.

Ronald Fuller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Goldoni 
Évaluation :
4

Friendly and informative staff.

Lee Sanders 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross Macartney 
Évaluation :
3

Le client n'a pas laissé de commentaire.

james terrell 
Évaluation :
5

Todo muy bien

Ronaldo Antonio Santos Balanzar 
Évaluation :
2

Not friendly. Follows different process than non-corporate location. Trash not removed.

Scott Havlak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Davidson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor Campbell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darian Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDUL Raqib BISMILL 
Évaluation :
2

The problem is that the truck must be delivered to the same location in Clarkston, and my experience with them was bad because I wanted to deliver the truck to a second location, but they refused and said that you must pay a fine of $300 or return the truck to the location from which you received it in Clarkston, and the employees’ behavior was good.

nabeel al jamous 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Fitzgerald 
Évaluation :
3

Over priced!

SHEILA SAWYER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicia Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Stamm 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ronald sheffield 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colis Sledge 
Évaluation :
5

Staff is the greatest

BRYAN STEPHENS 
Évaluation :
5

Very helpful and friendly. Great to work with!

David Gardella 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lizzie Howard 
Évaluation :
5

All was fantastic

BRYAN STEPHENS 
Évaluation :
5

Continue to great service I've experienced for the past four years. Thanks in advance. Mr. Harry Kendrick, MSW,PCM,CAC

Harry J Kendrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ba Welwa Amisi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lajuana Crowley 
Évaluation :
5

Professional ah

Marlon Hamilton 
Évaluation :
2

Why do I need to provide multiple contacts? Waste of time and I don't need a referendum on my loneliness or preference to protect the privacy of friends/colleagues. Where is the drop box ? Now I have to drive back in the AM because the drop box was not obvious and I never got an email saying what to do with the key. I don't blame the staff for this, they were fine - this is all bad process from management.

Joseph Rehanek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Morgan 
Évaluation :
5

It's really very good service.

Mohammed Alam 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHIQUITA MORRIS  |  Expérience générale 
Évaluation :
5

The people were very nice and helpful. If needed I would definitely use this storage location again!

Caleb Hersery  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY MEGREW  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM COLEMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jimie jimie 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARK JOHNSON 
Évaluation :
4

there was too much confusion about the keys when i arrived, i ended up waiting 40 minutes to get the right truck/keys. other than that it was a smooth experience.

Andrejs Duda 
Évaluation :
5

GREAT.,..

Kenneth Pearson  |  Premières impressions 
Évaluation :
5

Excellent customer service at pick up and drop off!!!

Mary Jessica Dempsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madison Laird 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanley Moore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darian Mann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Ribner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMAR ALFAQIH 
Évaluation :
5

after hours retune process taking a little longer

BERHANU SEBOKA 
Évaluation :
4

I always have a great experience with this franchise and refer them whenever I'm able. Merci

MARK ORDWAY 
Évaluation :
4

Excellent service à la clientèle

Aquilla Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyja Collins 
Évaluation :
5

Staff was excellent and very informed. They were very available if I needed any help or support. The office manager was amazing!

CAROL PAULSEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah Fetner 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYRA HARRINGTON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christ Fretwell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Culberson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khadijah Lightbourne 
Évaluation :
5

More parking space And more than one attendant working

Tonya Stevens 
Évaluation :
3

Were unable to provide dollies or hand trucks on 2 different occasions. A young couple ahead of me had rented online and had reserved hand trucks but didn't find out they had none until they came to pickup their truck. Next time I move I'll use a full service mover.

MARY GEORGE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIAANN CLEAVER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIAANN CLEAVER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

henok bule 
Évaluation :
1

Le client n'a pas laissé de commentaire.

LASHANDA GAMBLE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Perez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyja Collins 
Évaluation :
4

The cars need to be serviced regularly. The brakes weren't working properly in my case

Ritesh Adhyapak 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sonya M McIntosh 
Évaluation :
4

Overall a very good experience. It kind of got tight. When multiple customers unexpectedly were there at the same time. But thats pretty much an anomaly. Other than that, I can't complain.

Brandon Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Gessling 
Évaluation :
4

My move out date was 12/11/2023 not the 14th. Overall the staff were very polite and helpful.

syrena shofner  |  Expérience générale 
Évaluation :
5

Great atmosphere great people Great service

Donny Clarke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JALEN DAVIS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leonard Barnes  |  Expérience générale 
Évaluation :
3

Inspect and clean the vehicle before giving it to customers.

Stephen Caine 
Évaluation :
1

Lacking customer service. Too busy talking with each other to wait on customers.

SHERELL CAMPBELL 
Évaluation :
1

The staff wasn't professional to me. I had to wait to be assisted by an employee once l arrived to pick up my rental. And l never got a call back from the boss or manager at the location. I requested a call back due to horrible experience. I wouldn't refer this location to anyone.

Shinel Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kacandra Villasana  |  Expérience générale 
Évaluation :
3

Being more attentive to customers and understanding their wants and needs, as well as having more moving equipment available for customers.

Cienna Callahan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tameka settles 
Évaluation :
1

Wrongfully charged an after hours fee after U-Haul app would not allow me to complete the process. Customer rep at location charged my card twice and then attempted to recharge it a third time after processing refund. Is not fully versed in how to perform proper transaction. Situation still not fully rectified. Also a bit rude and didn't do well with actually hearing the customer and their issues out without assumption. Associate named Tommy D.

Keshay Tucker 
Évaluation :
2

My truck i had order want available at the moment I arrived. They gave me a smaller truck, which wasn't really the problem. The truck itself though had many issues and basically wasn't safe to drive. The mirrors were not adjustable at all, the engine check light was on the entire time. The whole truck was extremely shaky and felt unsafe to drive in, with or without items in it. I didn't even want to go get gas for it because it was Dark and I didn't want to be in the roads any more when I returned it. Also the bacon driver side door is open while you drive. This truck should be retired and honestly I believe I deserve some type of discount. This truck really made my move harder since I literally had to take longer routes on the roads just because it was safer to do so based on how the truck performed. I want to be clear there was no issues with the workers but only with my truck.

Montriel Shell 
Évaluation :
5

All was good..

SANDRA Hill 
Évaluation :
5

The Best Marvelous outstanding performance

Kisha Wilson  |  Premières impressions 
Évaluation :
5

Exceptional surpur!

Cindy Montgomery 
Évaluation :
4

Everything is great for me.

TESFAI TECLE 
Évaluation :
5

My concern by the maintenance of the vehicle it didn't drive well. Plus it added on more miles than I actually used. The workers were so nice and professional. One worker cane

KATRINA CRUMP 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohamed hassan 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Bell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sayed Musa 
Évaluation :
5

I was so relieved that a real person was there and that I didn't need to use the app again.

Jason Hines 
Évaluation :
5

Very nice staf and friendly

Nema Saho  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie Ruffin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS REESE 
Évaluation :
5

The location did not have a furniture dolly, which I had requested in my order, and suggested that I try another U-Haul location in my area for the dolly. I get that such things happen, but it would have been nice to know that in advance, for I had movers, requested through U-Haul, meeting me at my home shortly after I picked up truck. My wife and I tried 3 U-Haul places in the Tucker area: two did not answer the phone so we left a message, and one did not have a dolly either. We had to move furniture without the requested dolly. Is U-Haul experiencing a furniture dolly shortage? Otherwise, we had a great experience and would certainly recommend the Northern Ave. location to anyone looking for a load vehicle rental.

GARY FESSENDEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gustavo Angel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUTRICIA JONES  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry Carpenter 
Évaluation :
5

All was good

BRYAN STEPHENS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda Kilgore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keenan Lipton 
Évaluation :
5

My clarkston location is exceptional and the staff is amazing!

Tilson Zinamon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adekunle Ayinde 
Évaluation :
3

Le client n'a pas laissé de commentaire.

molanda hargrove 
Évaluation :
4

The staff were great and very helpful. However the mobile check-in process was slow, glitchy, and difficult to navigate. I ended up having to finish checking in at the counter, because mobile check in kept booting me out and making me log back in, couldn't find my location, called my verifier multiple times without logging that verification had been completed, and so on. The staff were great and explained the process thoroughly, and check out was quick and painless. But I would not try to use the mobile system again.

Samantha Lamon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Mays  |  Expérience générale 
Évaluation :
5

I like the managers who went beyond to see that my storage needs were met in a timely matter. Thank you everyone at U-Haul moving & storage. Ms Wynn the manager there has a very genuine personality that will insure her customers are in good hands. Thank you very much. daryl.proctor70@gmail.com

darryl proctor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rasha AlRubaye 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Jones 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amber Franklin 
Évaluation :
5

Wynn and team are amazing

Veronica Torres-Gatherer  |  Premières impressions 
Évaluation :
1

The rats at my bed 😒

Brandon Zachery  |  Expérience générale 
Évaluation :
4

I think there should be lighting inside of the cubes.

CALVIN BROWN  |  Expérience générale 
Évaluation :
3

To Whom It May Concern: Everything was fine for the most part. The manager and staff communicated with me when my unit was approaching the auction date. Even after I paid before the auction date, my lock was cut and replaced. It was a headache trying to get my key to work on a new lock. They finally let me know it was a new lock. Why? I paid my late dues and extra unexplained fees. My rent was for $75 and all of a sudden went up to $95. I came in one time and a customer was in front of me. They could not complete their transaction because it required a manager. The clerk was stressed out, as well as the customer and myself waiting. The excuse was, "thr manager had to take her kids to school". I found that unacceptable when trying to manage a business. She gave the clerk what was needed over the phone to complete the process. Overall, no one was rude and they were professional most of the time (95 %). I did not like being put on hold and then being transferred to the national line when my issue was with that local location. Then I was told I needed to drive an hour to make a payment in person or to speak with the manager. Otherwise, the experience was typical and expected. The calls after being a day late was annoying after having this unit for almost 4 years. Thanks

Cedrick Mack  |  Expérience générale 
Évaluation :
5

Just I lost my sofa pillows, I dont understand how that happened

Lola Ali  |  Expérience générale 
Évaluation :
5

The storage that was promised to me 2019 was not available it was already in use but I was able to get a full refund. Very polite very helpful she even called me the next morning to tell me there was storage available now becusse someone moved out last night . Above and beyond. I don't remember her name but her hair is brown roots then blonde maybe pink dye that is wearing off. I believe she is a caucasian. She works the 2nd shift. Her and ms wynn always helps me out and amazing customer service Everytime

Violet Royal  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DARLENE LLOYD  |  Premières impressions 
Évaluation :
1

Moyen

Clifford Blount  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee mckinney  |  Premières impressions 
Évaluation :
3

Idk what can be done but the parking space is terribly small. Thats really my only issue. Feels like im playing Tetris with my car everytime i go there.

Daisy Vaughn  |  Expérience générale 
Évaluation :
5

No comment on this site so far

eddie dawson  |  Premières impressions 
Évaluation :
1

The set up to drive around that uhual location is terrible and tight. The employees helped but they just took their time and didnt give a professional vibe.

Daisy Vaughn  |  Premières impressions 
Évaluation :
1

My stuff was ruined due to rats and the staff was rude

Unasia Angarita  |  Expérience générale 
Évaluation :
5

The management was outstanding and extremely accommodating.

elizabeth kissel  |  Expérience générale 
Évaluation :
5

The Manager and team was awesome. I could walk in the building and each and everyone knew who I was and what unit I had in for me that was personal and I think that they are professional to be able to know your customers by eyesight team did a great job. I store my things for the last 3 1/2 four years, great staff

Tami Cade  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa Goodwin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YUMINDA AYA-AY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laron Brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jivana bruce  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zainah Mohamed  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CURTIS JOHNSON  |  Expérience générale 
Évaluation :
2

Unless I am able to receive a refund for the unused balance on my March 24th payment (April 1st L closed out my unit), I have little incentive to speak favorably of my experience with U-Haul.

John Kaplan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIENNE SMITH  |  Expérience générale 
Évaluation :
5

the manager was super kind and all the workers were very helpful.

jamie mcdowell  |  Expérience générale 
Évaluation :
3

There are too many passages for mouse and 荒 to get into storage and sometimes rain get in , something management can look into it . Thanks

DANIEL NARTEY  |  Expérience générale 
Évaluation :
5

Bien

FIKRU DEGEFU  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demonica Reed  |  Premières impressions 
Évaluation :
1

No naring &all

idris ali  |  Expérience générale 
Évaluation :
5

Ms Sharon at memorial drive is amazing

nicole bovelas  |  Premières impressions 
Évaluation :
5

This was one of the best experiences I have had at a storage. The customer service was great. The people were so friendly and helpful. I would definitely store here again. Merci

DARLENE CORNEY  |  Expérience générale 
Évaluation :
5

Had no problems with their services I was a first time storage owner and I had a good experience with them

Lashaye Mathews  |  Expérience générale 
Évaluation :
5

Got great service on the Georgia end

elizabeth kissel  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

earl crawford  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dianne Farley  |  Online Move In 
Évaluation :
1

My whole bedroom suit had mold and a couple of my items! Very, very disappointing

LUTRICIA JONES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREMAINE PERRY- STEWART  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yvonda brown  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEREMY HARRIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Martino  |  Premières impressions 
Évaluation :
3

it would be better if the unit was accessible 24/7.

ashley butts  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cristlin Skinner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica Farley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bizuneh Hagos Bizuneh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERICK BROOKS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela ParisRedden  |  Expérience générale 
Évaluation :
3

No power or light in unit was less than ideal. The fact that I couldn't access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute殺

Bryon Murray  |  Expérience générale 
Évaluation :
3

If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.

paul coleman  |  Premières impressions 
Évaluation :
5

Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so much

LAKEYSA CLARK  |  Expérience générale 
Évaluation :
5

I don't have no comment I will recommend a friend anytime

cynthia scott  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cleveland Hill  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Walton  |  Expérience générale 
Évaluation :
5

The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.

Kelly Honeycutt  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Szybillo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myra Key  |  Expérience générale 
Évaluation :
5

Excellent service beautiful conversation very fast thank you

Sason Azani  |  Expérience générale 
Évaluation :
3

My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn't present, I came back to a muddy unit. All my belongings had mud all over them, which I don't understand because it's a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.

Essence Prince  |  Expérience générale 
Évaluation :
5

Very nice and friendly staff Did everything for us to move in after the online person messed up !! Great management

Doris Burkes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latsamy Bounsinh  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharlener richardson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Lewis  |  Expérience générale 
Évaluation :
5

Very good service.

anglea sutton  |  Premières impressions 
Évaluation :
5

Very easy in all aspects. I never knew that location was there. Have told everybody about it.

john Crispino  |  Expérience générale 
Évaluation :
5

I like your customer service

aloys sinzonyiheba  |  Premières impressions 
Évaluation :
5

After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .

Nicole Savoy  |  Expérience générale 
Évaluation :
5

Nice lady's real friendly and helpful

reginald jones  |  Premières impressions 
Évaluation :
5

Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.

Myra Key  |  Premières impressions 
Évaluation :
5

My unit needed a new door and the staff was on it. The staff was great at all times.

Margaret Olds  |  Expérience générale 
Évaluation :
1

All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.

aaisha mccollum  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tiffany Lockley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chambrale Parham  |  Expérience générale 
Évaluation :
3

Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.

Joseph Verdell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DECORIAN OWENS  |  Premières impressions 
Évaluation :
5

Staff was so friendly made my transition smooth

PATRICIA RAMOS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE GORDON  |  Expérience générale 
Évaluation :
1

We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.

Marcus Littlejohn  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Collina Earl  |  Premières impressions 
Évaluation :
5

Very helpful staff. They made last minute changes for me

ankur soni  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATRECE MALLORY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sakita Fleet  |  Expérience générale 
Évaluation :
5

The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladies

Clement Parry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret Olds  |  Premières impressions 
Évaluation :
5

The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.

KIESHA WIGGINS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharod anthony  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsi Marshall  |  Premières impressions 
Évaluation :
5

Wynn and her staff are helpful, kind and very welcoming.

PATRICIA RAMOS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA RAMOS  |  Expérience générale 
Évaluation :
5

I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!

Paul Mark Aquino  |  Expérience générale 
Évaluation :
5

Very helpful at Clarkson u-haul...the best!!

PATRICIA RAMOS  |  Premières impressions 
Évaluation :
5

The customer service at Clarkston is great. Personnel amical.

Monica Hamm  |  Expérience générale 
Évaluation :
5

Amazing staff, including Wynn and Shamika.

Richard Lee  |  Premières impressions 
Évaluation :
5

The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.

Clement Parry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis Rivas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Muhire  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lacrisha wallace  |  Premières impressions 
Évaluation :
5

Exceptional customer service & very professional

Oyakhilome Bello  |  Premières impressions 
Évaluation :
5

My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly

SELITA BARNES  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSE REDMOND  |  Expérience générale 
Évaluation :
5

Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything

KASHIF RANKINE  |  Expérience générale 
Évaluation :
5

Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.

Nicole Savoy  |  Expérience générale 
Évaluation :
1

All my items were damaged

Emma Horton  |  Expérience générale 
Évaluation :
5

I was very happy with my service at the facility.

Edward Shabazz  |  Premières impressions 
Évaluation :
5

They was great and treated me like family and if I need them again I will go back there .

Tracy Pace  |  Expérience générale 
Évaluation :
5

Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA

Jack Williams  |  Premières impressions 
Évaluation :
3

The gate code for getting into the storage is a problem. My Fob doesn't work. I couldn't at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn't work. I managed to get in.

SELITA BARNES  |  Premières impressions 
Évaluation :
5

The manager made my experience with Uhaul a wonderful one. I can't thank her enough.

Jesse Regalado  |  Expérience générale 
Évaluation :
5

Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!

lequan johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa Brown-Williams  |  Premières impressions 
Évaluation :
1

This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She's so racist. Thank you

ABDURAHAMAN MURUNGA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria Townes  |  Premières impressions 
Évaluation :
4

The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.

Anne Mishkofski  |  Premières impressions 
Évaluation :
3

I got mold on my furniture that was stored in a inside unit waiting on a response .

Harrison Heard  |  Expérience générale 
Évaluation :
5

young lady who help me tue the 8thof sept was so so helpfull

VARETTA COOPER  |  Premières impressions 
Évaluation :
5

The staff are very helpful.

JIBRIL BULHAN  |  Expérience générale 
Évaluation :
5

"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"

Jusmeallah duffy  |  Expérience générale 
Évaluation :
5

Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!

Toni Smith  |  Expérience générale 
Évaluation :
5

The ladies were great and friendly

Keith Clark  |  Premières impressions 
Évaluation :
5

Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.

Elizabeth Tesfaye  |  Expérience générale 
Évaluation :
5

Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!

Denise miller  |  Premières impressions 
Évaluation :
5

Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...

SHERITA WALLS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clyde forsland  |  Expérience générale 
Évaluation :
5

Great customer service!!

Verne Mitchell  |  Premières impressions 
Évaluation :
5

Good service

JOETTE GLASS  |  Premières impressions 
Évaluation :
4

The storage units themselves need a lot of TLC, but the staff makes up for it!

April Heart  |  Expérience générale 
Évaluation :
3

It could be better if it was climate controlled

DERRICK CANTY  |  Expérience générale 
Évaluation :
5

It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.

dirk Antoine  |  Expérience générale 
Évaluation :
5

Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

jason jordan  |  Expérience générale 
Évaluation :
4

S.O.

Christopher Blackwell  |  Expérience générale 
Évaluation :
5

Great service.

Tracy Cook  |  Premières impressions 
Évaluation :
5

Great staff!

IAN G BECKFORD  |  Expérience générale 
Évaluation :
5

Staff were very personable and helpful.

William Gross  |  Expérience générale 
Évaluation :
5

Very nice staff

TRACY MCCAULEY  |  Expérience générale 
Évaluation :
5

Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

Yassin Ali  |  Premières impressions 
Évaluation :
5

Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

patricia bines  |  Premières impressions 
Évaluation :
5

Very. Good. Thank. You

john greer jr.  |  Premières impressions 
Évaluation :
5

I love the staff I love the manager she gets the job done the staff is incredible

Jivana Bruce  |  Expérience générale 
Évaluation :
5

Good service

ROSA VIDES  |  Expérience générale 
Évaluation :
4

Everything went well

CATHY MIMS  |  Expérience générale 
Évaluation :
1

Everything i put in there got ruined with mold i lost alot of money

Mecca Marshall  |  Expérience générale 
Évaluation :
4

S.O.

Denton Fogle  |  Expérience générale 
Évaluation :
5

I appreciate, God may bless you all. Thanks

VAN LIAN  |  Expérience générale 
Évaluation :
3

All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

Annie Dahn  |  Expérience générale 
Évaluation :
5

customer service was great

kevin walker  |  Réservation 
Évaluation :
5

Very very friend guys

johnson samura  |  Expérience générale 
Évaluation :
4

On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

JACQUELINE ACKERMAN  |  Expérience générale 
Évaluation :
3

In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

rebecca levine  |  Expérience générale 
Évaluation :
5

Tihis U-Haul storage offered great customer service

BAHIYYAH BYRD  |  Expérience générale 
Évaluation :
5

`Would like it to be so you could get in the storage pass closing time.

BEATRICE HATCHER  |  Expérience générale 
Évaluation :
4

We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone

ERYNN MATHEWS-DAVIS  |  Expérience générale 
Évaluation :
5

Best storage facility I've ever rented from.

Colleene Colley  |  Expérience générale 
Évaluation :
5

Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!

Graham Wells  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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